Ricoh M281 Series, Service Manual

Page: 871 / 1003

Error Codes
SM 37 D255/D256 FAX OPTION
D255/
D256
F
A
X
OP
TI
ON
Code Meaning Suggested Cause/Action
14-17 Incorrect Ticket

Update the software because of the
defective software.
14-18 Access to MCS File Error

The access to MCS file is denied due to
the no permission of access.

Update the software because of the
defective software.
14-20 SMTP Authentication error

Make sure the administrator's e-mail
address is same as the SMTP
authentication address or POP before
SMTP address.
14-21 Transmission error of S/MIME

Register the correct user certificate and
device certificate.
14-30 MCS File Creation Failed
Failed to create the MCS file because:

The number of files created with other
applications on the Document Server has
exceeded the limit.

HDD is full or not operating correctly.

Software error.
14-31 UFS File Creation Failed
UFS file could not be created:

Not enough space in UFS area to handle
both Scan-to-Email and IFAX
transmission.

HDD full or not operating correctly.

Software error.
14-32
Cancelled the Mail Due to
Error Detected by NFAX

Error detected with NFAX and send was
cancelled due to a software error.
14-33
No Mail Address For the
Machine

Neither the mail address of the machine
nor the mail address of the network
administrator is registered.