Ricoh M281 Series, Service Manual

Page: 873 / 1003

Error Codes
SM 39 D255/D256 FAX OPTION
D255/
D256
F
A
X
OP
TI
ON
Code Meaning Suggested Cause/Action
-
Check the SMTP server.

Check if the SMTP server works normally
and is connected to the network.

Check if the settings of the SMTP are
correct.
-
Check the DNS server.

Check if the DNS server works normally
and is connected to the network.

Check if the settings of the DNS server are
correct.
-
Check the network.

Check if the LAN works normally.

Check if the no firewall exists.
-
Check the destination folder for the data
transfer.

Check if the destination folder works
normally.

Check if the settings of the destination
folder are correct.
-
Ask an administrator of the direct SMTP server
in which the data is supposed to be transferred.

Check if the destination SMTP server
works normally.

Check if the settings of the destination
SMTP server are correct.
15-01
POP3/IMAP4 Server Not
Registered

At startup, the system detected that the IP
address of the POP3/IMAP4 server has
not been registered in the machine.
15-02
POP3/IMAP4 Mail Account
Information Not Registered

The POP3/IMAP4 mail account has not
been registered.
15-03 Mail Address Not Registered

The mail address has not been registered.
15-10 DCS Mail Receive Error

Error other than 15-11 to 15-18.