Ricoh M281 Series, Service Manual

Page: 406 / 1003

Capturing the Debug Logs
D255/D256/M281/M282 5-36 SM
Types of debug logs that can be saved
Type Storage Timing Destination (maximum storage capacity)
Controller
debug log
(GW debug
log)

Saved at all times
HDD (4 GB)
Compressed when written to an SD card
from the HDD (from 4 GB to about 300
MB)
Engine
debug log

When an engine SC
occurs

When paper
feeding/output stop by
jams

When the machine covers
are opened during normal
operation
HDD (Up to 300 times)
Operation
panel debug
log

When a controller SC
occurs

When saving by manual
operation with the Number
keys and the Reset key
(Press [Reset], [0], [1] and
[C] (hold for 3 seconds))

When the operation unit
detects an error

When the operation panel
detects an error
Operation panel (400 MB /Up to 30
times)
When updating the firmware for the
operation panel, the debug logs are
erased.

Debug logs are not saved in the following conditions.

When there is no HDD.

While erasing all memory

While data encryption equipment is installed

While changing the firmware configuration

Forced power OFF (accidentally disconnecting the outlet)

Engine debug log in shutdown

When the power supply to the HDD is off because of energy saving (engine OFF
mode /STR mode)