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Ricoh M0A0, Service Manual

The Ricoh M0A0 Service Manual is a comprehensive and indispensable resource for users of this remarkable product. Easily downloadable and free of charge, it provides detailed instructions, troubleshooting tips, and essential maintenance information. Visit our website now to securely download your copy and unlock the full potential of your Ricoh M0A0.

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3.Appendices: SP Mode Tables 

35 

SP No. 

Large Category 

Small Category 

ENG or 

CTL 

[Min to Max/Init./Step] 

008 
4-572-
009 

Scan Apli:AutoCol 

Ind Dot Erase: 0(Off) 1-7 (Weak-
Strong) 

ENG* 

[0 to 7/0/1] 

4-580-
005 

Fax Apli:Txt/Chart 

MTF: 0(Off) 1-15 (Weak-Strong)  ENG 

[0 to 15/8/1] 

4-580-
006 

Fax Apli:Txt/Chart 

Smoothing: 0(x1) 1-7 (Weak-
Strong) 

ENG 

[0 to 7/4/1] 

4-580-
007 

Fax Apli:Txt/Chart 

Brightness: 1-255 

ENG 

[1 to 255/128/1] 

4-580-
008 

Fax Apli:Txt/Chart 

Contrast: 1-255 

ENG 

[1 to 255/128/1] 

4-580-
009 

Fax Apli:Txt/Chart 

Ind Dot Erase: 0(Off) 1-7 (Weak-
Strong) 

ENG 

[0 to 7/0/1] 

4-580-
010 

Fax Apli:Txt/Chart 

Texture Erase: 0 

ENG 

[0 to 2/0/1] 

4-581-
005 

Fax Apli:Txt 

MTF: 0(Off) 1-15 (Weak-Strong)  ENG 

[0 to 15/8/1] 

4-581-
006 

Fax Apli:Txt 

Smoothing: 0(x1) 1-7 (Weak-
Strong) 

ENG 

[0 to 7/4/1] 

4-581-
007 

Fax Apli:Txt 

Brightness: 1-255 

ENG 

[1 to 255/128/1] 

4-581-
008 

Fax Apli:Txt 

Contrast: 1-255 

ENG 

[1 to 255/128/1] 

4-581-
009 

Fax Apli:Txt 

Ind Dot Erase: 0(Off) 1-7 (Weak-
Strong) 

ENG 

[0 to 7/0/1] 

4-582-
005 

Fax Apli:Txt/Photo 

MTF: 0(Off) 1-15 (Weak-Strong)  ENG 

[0 to 15/8/1] 

4-582-
006 

Fax Apli:Txt/Photo 

Smoothing: 0(x1) 1-7 (Weak-
Strong) 

ENG 

[0 to 7/4/1] 

4-582-
007 

Fax Apli:Txt/Photo 

Brightness: 1-255 

ENG 

[1 to 255/128/1] 

4-582-
008 

Fax Apli:Txt/Photo 

Contrast: 1-255 

ENG 

[1 to 255/128/1] 

4-582-
009 

Fax Apli:Txt/Photo 

Ind Dot Erase: 0(Off) 1-7 (Weak-
Strong) 

ENG 

[0 to 7/0/1] 

4-582-

Fax Apli:Txt/Photo 

Texture Erase: 0 

ENG 

[0 to 2/0/1] 

Summary of Contents for M0A0

Page 1: ...MP 402SPF Machine Code M0A0 Field Service Manual Ver1 01 Latest Release Initial Release August 2016 Copyright c 2016 Ricoh Co Ltd ...

Page 2: ......

Page 3: ...ult in death or serious injury A Caution indicates a potentially hazardous situation Failure to obey a Caution could result in minor or moderate injury or damage to the machine or other property Obey these guidelines to avoid problems such as misfeeds damage to originals loss of valuable data and to prevent damage to the machine This information provides tips and advice about how to best service t...

Page 4: ...ormation Always obey the following safety precautions when using this product Safety During Operation In this manual the following important symbols and notations are used A ON B OFF C Push ON Push OFF D Standby Switches and Symbols Where symbols are used on or near switches on machines for Europe and other areas the meaning of each symbol conforms with IEC60417 ...

Page 5: ...explosion never use an organic cleaner near any part that generates heat 12 Clean the floor completely after accidental spillage of silicone oil or other materials to prevent slippery surfaces that could cause accidents leading to hand or leg injuries 13 Never remove any safety device unless it requires replacement Always replace safety devices immediately 14 Never do any procedure that defeats th...

Page 6: ...AIO unit in accordance with local regulations These are non toxic supplies 3 Dispose of replaced parts in accordance with local regulations 4 When keeping used lithium batteries in order to dispose of them later do not put more than 100 batteries per sealed box Storing larger numbers or not sealing them apart may lead to chemical reactions and heat build up 5 The danger of explosion exists if a ba...

Page 7: ... slowly and clean up any remaining toner with a wet cloth Handling the development unit cooling system For the machines installed the development cooling system 1 The development unit cooling system circulates propylene glycol from a sealed tank through hoses that pass behind cooling plates on the sides of each development unit 2 The coolant tank is located at the bottom of the cooling box on the ...

Page 8: ...aser chassis is not repairable in the field Customer engineers are therefore directed to return all chassis and laser subsystems to the factory or service depot when replacement of the optical subsystem is required Use of controls or adjustment or performance of procedures other than those specified in this manual may result in hazardous radiation exposure WARNING FOR LASER UNIT WARNING Turn off t...

Page 9: ...e same type of battery prescribed for use with the color controller unit Replacing a battery with any type other than the one prescribed for use could cause an explosion 2 Never discard used batteries by mixing them with other batteries or other refuse 3 Always remove used batteries from the work site and dispose of them in accordance with local laws and regulations regarding the disposal of such ...

Page 10: ...8 ...

Page 11: ... B Long Edge Feed LEF Trademarks NetWare is registered trademark of Novell Inc in the USA PostScript is a registered trademark of Adobe Systems Incorporated PCL is a registered trademark of Hewlett Packard Company Other product names used herein are for identification purposes only and may be trademarks of their respective companies We disclaim any and all rights involved with those marks ...

Page 12: ......

Page 13: ...y Issues 19 Accessory Check 23 Installation Procedure 24 Instructions for the Customers 26 Moving the Machine 27 Paper Feed Unit PB1060 Paper Feed Unit PB1070 29 Component Check 29 Installation Procedure 29 Controller Options 31 Overview 31 File Format Converter Type M19 D3BR 04 32 Accessory Check 32 Installation procedure 32 IEEE 802 11 Interface Unit Type M24 M500 08 34 Accessory Check 34 Instal...

Page 14: ... Customer 54 XPS Direct Print Option Type M27 M502 02 05 06 57 Accessories 57 Installation Procedure 57 OCR Unit Type M13 D3AC 23 24 25 59 Accessory Check 59 Overview of Searchable PDF Function 59 Installation Procedure 59 Recovery Procedure 61 Optional Counter Interface Unit Type M12 B870 21 62 Accessory Check 62 Installation procedure 62 NFC Card Reader Type M27 M502 10 65 Accessory Check 65 Ins...

Page 15: ... Quality Standards 93 Paper Transfer Quality Standards 95 4 Replacement and Adjustment 96 General Cautions 96 Notes on the Main Power Switch 96 Special Tools 98 Exterior Covers 99 Front Cover Unit 99 Left Cover 101 Right Cover 101 Rear Cover Rear Lower Cover 102 Upper Cover 103 Operation Panel 105 LED Optics 108 LED Unit 108 PCDU 115 PCDU 115 Toner Cartridge 116 Toner Cartridge 116 Image Transfer ...

Page 16: ...mp Hot Roller 128 Thermostat 130 Thermistor 130 Hot Roller Stripper 132 Paper Feed 133 Paper Feed Tray 133 Paper Feed Roller 133 Friction Pad 133 Paper End Sensor 134 Bypass Feed Unit 134 Bypass Feed Roller 135 Bypass Friction Pad 137 Bypass Paper End Sensor 138 Bypass Bottom Plate HP Sensor 138 Paper Size Switch 139 Paper Transport 140 Paper Exit Sensor 140 Paper Overflow Sensor 140 Duplex Exit S...

Page 17: ...61 PSU Cooling Fan 162 DC Switch 162 Front Door Interlock Switch 162 Rear Door Interlock Switch 163 Temperature Humidity Sensor 163 SPDF 164 SPDF Unit 164 SPDF Front Cover 166 SPDF Rear Cover 167 SPDF Top Cover 167 SPDF Original Tray 168 Original Feed Unit 168 SPDF Friction Pad 168 SPDF Drive Motor 169 SPDF Top Cover Sensor 169 SPDF Original Set Sensor 169 SPDF Registration Sensor 170 DFRB 171 SPD...

Page 18: ...rn Printing 192 Firmware Update 193 Overview 193 Firmware Type 193 Procedure 194 Error Screens During Updating 198 Updating JavaVM 203 Creating an SD Card for Updating 203 NVRAM Data Upload Download 206 Uploading Content of NVRAM to an SD card 206 Downloading an SD Card to NVRAM 207 UP SP Data Import Export 208 Overview 208 UP Data Import Export 208 SP Data Import Export 211 Possible solutions for...

Page 19: ...s 246 SC300 Image Processing 1 247 SC400 Image Processing 2 248 SC500 Paper Feed and Fusing 248 SC600 Device Communication 254 SC700 Peripherals 263 SC800 Controller 264 SC900 Others 295 Jam Detection 297 Jam Displays 297 Jam History 297 Sensor Position Layout 298 Sensor Position 298 Troubleshooting 301 Image Position Adjustment 301 Registration Adjustment 301 Scanner SPDF Image Adjustment 302 Pro...

Page 20: ... Cartridge PCDU Photo Conductor Development Unit 316 Mechanism 316 Toner Cartridge 317 PCDU 319 Related SPs 323 Image Transfer and Paper Separation 324 Overview 324 Details 324 Related SPs 325 Paper Feed 326 Overview 326 Mechanism 326 Image Fusing 333 Overview 333 Details 333 Related SPs 337 Paper Exit Duplex Unit 338 Overview 338 Details 338 Electrical Parts 340 Block Diagram 340 Board Outline 34...

Page 21: ...0 Paper Feed Unit PB1070 349 Paper Size Detection 349 Paper Feed and Separation 350 Paper Lift 350 Paper End Detection 351 Energy Saver Modes 352 Sleep Mode Setting 352 Weekly Timer 352 Fusing Off Mode 353 Return to Stand by Mode 354 Recommendation 354 ...

Page 22: ...oduct Information 10 1 Product Information Product Overview Component Layout 1 Exit Switchback unit 2 Fusing unit 3 PCDU 4 LED head 5 Toner cartridge 6 Bypass feed tray 7 Paper feed unit 8 Duplex paper path ...

Page 23: ...tion 11 Paper Path 1 Main machine paper feed path 2 Bypass paper feed path 3 Optional tray paper feed path 4 Duplex paper feed path Drive Layout 1 Duplex exit motor 2 Fusing drive gear 3 Drum gear 4 Registration clutch ...

Page 24: ...1 Product Information 12 5 Toner supply clutch 6 Bypass feed clutch 7 Bypass bottom plate clutch 8 Relay clutch 9 Paper feed clutch 10 Main motor 11 Duplex clutch ...

Page 25: ...ed Unit PB1060 M441 17 2 Handset HS1020 M502 00 NA only New Internal Options Item Machine Code Remarks IEEE802 11 Interface Unit Type M24 M500 08 1 XPS Direct Print Option Type M27 M502 02 NA M502 05 EU M502 06 AA New IEEE1284 Interface Board Type M19 D3C0 17 1 USB Device Server Option Type M19 D3BC 28 NA D3BC 29 EU AA 1 Extended USB Board Type M19 D3BS 01 Optional Counter Interface Unit Type M12 ...

Page 26: ... SAP R 10 License B869 02 Unicode Font Package for SAP R 100 License B869 03 SD Card for Fonts Type D D641 54 NFC Card Reader Type M27 M502 10 New Enhanced Security HDD Option Type M10 D792 09 1 You can only install one of these at a time Consumables Item Machine Code Remarks Yield PRINT CARTRIDGE MP 401 M904 17 NA M904 25 AP M904 29 AP M904 27 EU 10 400 pages A4 Letter 6 test chart 3 pages job PR...

Page 27: ...1 Product Information 15 Specifications See Appendices for the following information General Specifications Supported Paper Sizes Software Accessories Optional Equipment ...

Page 28: ... to 32 C 50 F to 89 6 F 2 Humidity Range 15 to 80 RH 3 Ambient Illumination Less than 1 500 lux do not expose to direct sunlight 4 Ventilation 3 times hr person 5 Do not install the machine at locations over 2 000 m 6 562 ft above sea level Machine Space Requirements 1 Rear Over 20 cm 7 9 inches ...

Page 29: ...t PB1070 500 sheets attached 635 mm 25 0 inches Depth 483 mm 19 0 inches Power Requirements Make sure the plug is firmly inserted in the outlet Avoid multi wiring Be sure to ground the machine Never place anything on the power cord 1 Input voltage level Destination Power supply voltage Frequency Rated current consumption NA 120 V to 127 V 60 Hz More than 10 A EU AP CHN 220 V to 240V 50 Hz 60 Hz 5 ...

Page 30: ...2 Installation 18 Destination For printing images For operating NA 8 66 10 8 66 15 EU AP CHN 10 15 ...

Page 31: ...Supervisor and then press OK without inputting any password 2 Press OK again when the Confirm password screen is displayed 3 For Administrator 1 do the same procedure as steps 1 and 2 4 Press OK The home screen is displayed SP5 755 002 allows you to skip this screen temporarily and continue the installation procedure without setting an administrator password However if the password is not set the ...

Page 32: ...r screen will be displayed every time the power is turned ON We recommend that customers set the passwords via network or from the Program Change Administrator screen 1 Install the MFP 2 Turn the main power ON 3 Change the Supervisor login password 4 Enter the password 5 Press OK ...

Page 33: ...2 Installation 21 6 Enter the password again 7 Press OK 8 Change the Administrator 1 login password ...

Page 34: ...2 Installation 22 9 Enter the password 10 Press OK 11 Enter the password again ...

Page 35: ...ment 1 1 1 Sheet Notes_FCC 1 Sheet Notes_SECU 1 1 1 Sheet Notes_Envelope 1 1 1 Sheet Safety Informaion 27 only 1 Sheet EMC Traceability 27 only 1 Manual Read This First 1 1 1 CD ROM Driver 1 1 1 CD ROM OI 1 Seal Caution 1 1 1 Decal Function 1 1 1 Decal Function blank 1 1 1 Decal FAX BLIND 1 Decal SDK ABS 1 1 1 PLATE LOGOTYPE GES IG 1 PLATE LOGOTYPE LAN IG 1 PLATE LOGO RIC 1 1 1 Starter Toner 10 40...

Page 36: ...ms in the package 3 Remove the adhesive tape attached to the machine s exterior Pull out the paper tray and remove the adhesive tape A on its side 4 Remove the protective materials After installing this machine or replacing the fusing unit make sure to raise the envelope lever before using the machine The envelope lever is green positioned to the right of the user when facing the back cover of the...

Page 37: ...achine 2 Push the main power switch Loading Paper 1 Pull out the paper tray carefully Adjust the paper size dial to match the size and feed direction of the paper in the paper tray 2 Pull the tray carefully until it stops Lift the front side of the tray and then pull it out of the machine ...

Page 38: ...heck the machine status 1 Press User Tools 2 Press Machine Features 3 Press Printer Features 4 Press Configuration Page on the List Test Print tab 5 Press User Tools on the top right of the screen After installing the machine configure the hard disk overwriting and data encryption settings Data Overwrite Security HDD Encryption Instructions for the Customers Provide instructions on the following m...

Page 39: ...esult in fire or electric shock The machine weighs approximately 23 kg 50 7 lb When moving the machine use the inset grips on both sides and lift slowly in pairs The machine will break or cause injury if dropped Do not hold the control panel while moving the machine Doing so may damage the control panel cause a malfunction or result in injury Be careful when moving the machine Take the following p...

Page 40: ...2 Installation 28 Be sure to move the machine horizontally To prevent toner from scattering move the machine slowly ...

Page 41: ...r Information Authorized Representative Information Paper 1 Paper Feed Unit PB1060 250 Sheets M441 No Description Q ty 1 Installation Procedure 1 2 Manufacturer Information Authorized Representative Information Paper 1 3 Paper size decal Paper tray number decal 1 Installation Procedure Turn off the main power switch of the machine and unplug the power cord before you start the installation procedu...

Page 42: ...e underside of the machine and then carefully lower the machine 4 Plug in the power cord and then turn ON the power 5 Print the configuration page to confirm that the tray is attached correctly Check Attached Equipment on the configuration page If the tray is attached correctly Tray 2 and Tray 3 will be displayed ...

Page 43: ...er options Remove the SD card slot cover to use the SD card slots USB Host Interface Use the USB host interface A I F Card Slot Slot B can be used to attach an interface for IEEE 1284 IEEE 802 11 Wireless LAN USB Device Server Option Extended USB Board or File Format Converter SD Card Slots Slot 1 upper C is used for optional applications for example Fonts XPS Direct Print OCR Unit Slot 2 lower D ...

Page 44: ...er and unplug the power cord from the wall socket Otherwise an electric shock or a malfunction may occur Do not put your hand into the controller box It will result in a malfunction or injury Before doing any work touch a metal object to discharge static electricity from your body Static electricity may cause the board to malfunction 1 Remove the slot cover A 2 Insert the File Format Converter boa...

Page 45: ...2 Installation 33 3 Turn ON the main power 4 Check the system settings list is output and that the option is recognized correctly The customer should keep the slot covers which were removed ...

Page 46: ...atic electricity from your body Static electricity may cause the board to malfunction When using wireless LAN IEEE802 11 b g n 2 4 GHz band this radio product uses the 2 4 GHz band Check that industrial scientific and medical devices using the same frequency bands such as a microwave oven or a cordless telephone are not used nearby If there is interference communication may become unstable Check t...

Page 47: ...Settings for IEEE 802 11a g n Enter the User Tools mode and perform the procedure below These settings take effect every time the machine is turned ON IEEE 802 11a g n function is disabled when using Ethernet 1 Press the User Tools icon 2 Select Machine Features System Settings ...

Page 48: ...he Wireless LAN The WEP Wired Equivalent Privacy setting is for protecting wireless data transmission The same WEP key is required on the receiving side in order to unlock encoded data There are 64 bit and 128 bit WEP keys Range of Allowed Settings 64 bit 10 characters 128 bit 26 characters Specify WPA2 when Infrastructure Mode is selected for Communication Mode Specify the WPA2 Authent Method WPA...

Page 49: ... 18 Mbps 12 Mbps 9 Mbps 6 Mbps 11 Mbps 5 5 Mbps 2 Mbps 1 Mbps default Auto SP5 840 011 WEP Key Select Used to select the WEP key Default 00 UP mode Name Function SSID Used to confirm the current SSID setting WEP Key Used to confirm the current WEP key setting WEP Mode Used to show the maximum length of the string that can be used for the WEP Key entry WPA2 Authent Method Used to confirm the curren...

Page 50: ...ing this option turn OFF the main power and unplug the power cord from the wall socket Otherwise an electric shock or a malfunction may occur Do not put your hand into the controller box It will result in a malfunction or injury Before doing any work touch a metal object to discharge static electricity from your body Static electricity may cause the board to malfunction 1 Remove the slot cover A ...

Page 51: ...rt the IEEE 1284 Interface board into the I F slot 3 Turn ON the main power 4 Check that the system settings list is output and that the board is recognized correctly The customer should keep the slot covers which were removed ...

Page 52: ...able does not come with this option Interface Board Surface No Item Description 1 Switch Use to reset to the factory settings 2 Ethernet port Use to connect the Ethernet cable 3 USB port Use to connect this option to the main machine Do not use this port with other options When installing the USB device server option make sure that the labels USB A and Ethernet are upside ...

Page 53: ...B Device Server Option has an IP address stored on the PCB This is different from the machine s IP address The IP address and other network settings of the USB Device Server Option must be configured after installing this option There are four tabs on the back of the right cover 1 Turn OFF the main power of the machine 2 Unplug the power cord from the wall socket 3 Open the front cover 4 Open the ...

Page 54: ...on 42 5 Remove the right cover A 6 Cut off the USB port cover A with nippers or other such tool 7 Reattach the right cover 8 Loosen the two screws and remove the I F slot cover The removed cover will not be reused ...

Page 55: ...he USB Device Server Option board A into the I F slot 10 Insert the USB cable A into the USB port Type A on the machine I F 11 Insert the other end of the USB cable B into the USB port Type B on the USB Device Server Option board ...

Page 56: ...thernet cable and attach the ferrite cores to the cable 13 For North America only Bind both cores with cable ties A as shown below Cable ties do not come with USB Device Server Option boards manufactured before March 2015 For such option boards use the ties supplied as service parts or similar parts ...

Page 57: ...ish identification the LEDs on the Ethernet port of the option light up when identification is completed 17 To ensure that the machine recognizes the USB Device Server Option correctly perform one of the following Access the option s IP address from a web browser Ping the option s IP address from a command prompt on a Windows PC in the same network as the main machine If the IP address cannot be f...

Page 58: ...ctly installed and recognized by the main machine the LED indicators light up under the following conditions No Color Lights Up When 1 Green and Yellow 1000BASE T operates 2 Green 10BASE T operates 3 Yellow 100BASE TX operates Notes for Energy Save Mode Setting If the USB device server option is installed and the machine enters into the energy save mode you cannot print because there will be a com...

Page 59: ...e from a web browser on your PC The network setting of this option is initially assigned as follows IP address 192 168 100 100 Subnet mask 255 255 255 0 The network setting of your PC must be in the same network segment to change the network setting of this option 1 Make a note of the current network settings of your PC 2 Change the IP address of your PC to 192 168 100 xxx 0 255 3 Change the subne...

Page 60: ...ify other items if needed 11 Press Set 12 Close the web browser 13 Disconnect the Ethernet cable from the PC 14 Connect the Ethernet cable to a network device such as a switching hub 15 Specify the IP address of the USB device server option in the printer driver that you are using ...

Page 61: ...he main power and unplug the power cord from the wall socket Otherwise an electric shock or a malfunction may occur Do not put your hand into the controller box It will result in a malfunction or injury Before doing any work touch a metal object to discharge static electricity from your body Static electricity may cause the board to malfunction 1 Remove the slot cover A ...

Page 62: ...nsert the Extended USB Board into the I F slot 3 Turn ON the main power 4 Check that the system settings list is output and that the board is recognized correctly The customer should keep the slot covers which were removed ...

Page 63: ... should be installed only for a customer who requires the CC certified Data Overwrite Security function Component List Check the quantity and condition of the accessories in the box against the following list No Description Q ty 1 SD card 1 Comments Sheet 1 Operating Instructions CD ROM 1 Before You Begin the Procedure 1 Confirm that the Data Overwrite Security unit SD card is the correct type for...

Page 64: ...he factory defaults Seal Check and Removal Before opening the box corrugated envelope make sure that the seal has not been broken or peeled off If the seal is peeled off it will leave a mark on the box If the seal has been broken or peeled off even if only partially this is considered an arrival defect You must check the box seals to make sure that they were not removed after the items were sealed...

Page 65: ... 1 A Upper Slot 5 Reattach the SD card slot cover 6 Insert the power cord into the wall outlet and turn ON the main power When installing more than one SD card perform the merge operation 7 Enter the SP mode 8 Perform this step only if you are installing the option on a machine that is already in use not a new machine If the customer wishes to continue using the same hard disk execute all the thre...

Page 66: ...lation failed is displayed when this SP is executed 11 Print out the System Settings List and make sure that the option is installed successfully 12 Reconnect the network cable 13 Execute SP5 990 005 SP print mode Diagnostic Report Make sure to shut down and reboot the machine once before printing the SMC Otherwise the SMC may not show the latest settings 14 Make sure that ROM number D3BC5757A and...

Page 67: ...copy and then make sure that the Data Overwrite icon changes from Dirty solid to Dirty blinking and then to Clear If the Data Overwrite icon does not change to Clear check to see if there are any active Sample Print or Locked Print jobs A Sample Print or Locked Print job can only be overwritten after it has been executed The Dirty icon blinks when overwriting is in progress If you use your machine...

Page 68: ...tion 0 Off 1 On With this function disabled the settings related to the capture feature cannot be initialized displayed or selected 5 878 001 Data Overwrite Security Enables the Data Overwrite Security unit Press EXECUTE on the operation panel Then turn the machine OFF and ON SP5 990 005 SP Print Mode Diagnostic Report Prints the configuration sheets of the system and user settings SMC Make sure t...

Page 69: ...t Option Type M27 M502 02 05 06 Accessories No Description Qty 1 XPS Direct Print SD card 1 Installation Procedure When installing more than one SD card perform the merge operation SD Card Appli Move 1 Remove the SD card slot covers A ...

Page 70: ...nto SD Card Slot 1 A Upper Slot 3 Reattach the SD card slot cover 4 Turn ON the main power 5 Print out the Configuration Page and then check if this option is correctly recognized User Tools Machine Features Printer Features List Test Page Configuration Page ...

Page 71: ...n is provided as an SD card When the SD card is installed on the machine a icon for the function is added It is not necessary to install any software on a PC If this option is installed various settings related to the searchable PDF function are available OCR is performed is after reading of the document is completed after it is read by the SPDF and output After reading is completed the documents ...

Page 72: ...CR Dictionary The SD card ID is saved in the NVRAM and the ID of the machine is saved on the SD card The machine and SD card are then linked 5 When operation complete is displayed press Close If installation is not successful Failed is displayed If installation fails perform the following steps 3 Check whether it is a used SD card 4 Turn the power OFF and repeat Steps 1 5 6 Turn the power OFF and ...

Page 73: ...on the OCR setting can be changed on the OCR setting screen When setting OCR set OCR setting to Yes Default setting No Recovery Procedure When the OCR option is installed the OCR function is saved on the HDD and ID information on the SD card is saved in the NVRAM Therefore when replacing the HDD or NVRAM this option must be reinstalled When storing the original SD card When only the HDD is replace...

Page 74: ...Not Used 4 Screws M3x6 4 5 Standoffs 4 6 Clamp 1 7 Lock band 1 8 Relay harness 1 Not Used Installation procedure When installing this option turn OFF the main power and unplug the power cord from the wall socket If you install without turning OFF the main power an electric shock or a malfunction may occur 1 Open the front cover 2 Open the rear cover 3 Remove the right cover A ...

Page 75: ...2 Installation 63 There are four tabs on the back of the right cover 4 Remove the short connector A 5 Attach the counter interface board A ...

Page 76: ...2 Installation 64 6 Connect the harness of the interface board to the lower connector white 13 pin A and to the connector on the BiCU B ...

Page 77: ... tape 1 4 Decal 1 EMC address 1 Caution chart 1 Installation Procedure When installing this option turn OFF the main power and unplug the power cord from the wall socket If you install without turning OFF the main power an electric shock or a malfunction may occur 1 Open the front cover 2 Open the rear cover 3 Remove the right cover A ...

Page 78: ...four tabs on the back of the right cover 4 Open the SPDF top cover 5 Remove the SPDF rear cover A There are five tabs on the back of the SPDF rear cover 6 Remove the operation panel upper cover A and operation panel lower cover B ...

Page 79: ...2 Installation 67 There are three tabs on the upper cover A and lower cover B 7 Open the SPDF A 8 Remove the white sheet B ...

Page 80: ... cover A 10 Use the double sided tape to attach the NFC card reader A to the rear of the SPDF bottom cover B 11 Connect the USB cable A to the NFC card reader B Route the cable as shown below 12 Push the tab A through the SPDF to create a hole ...

Page 81: ...s the USB cable through the hole 14 Attach the SPDF bottom cover A with the NFC card reader to the SPDF 15 Pass the USB cable B through the clamp A 16 Remove the tab A and the short tab B from the rear of the SPDF rear cover C ...

Page 82: ...hort tab B 18 Attach the SPDF rear cover C to the SPDF 19 Route the USB cable A on the right side of the machine It is not necessary to clamp the USB cable 20 Pass the USB cable A through the slit in the front of the machine 21 Remove the tab A from the operation panel lower cover to create a cutout ...

Page 83: ...1 22 Attach the operation panel lower cover A to the operation panel B with the USB cable C passing through the cutout D 23 Remove the side cover of the operation panel 24 Connect the USB cable A to the operation panel ...

Page 84: ...tach the side cover of the operation panel A 26 Attach the operation panel upper cover B 27 Remove the tab A from the right cover B to create a cutout Then attach the right cover with the USB cable passing through the cutout ...

Page 85: ...2 Installation 73 ...

Page 86: ...DD 1 EMC Address 1 Installation Procedure When installing this option turn OFF the main power and unplug the power cord from the wall socket If installing without turning OFF the main power an electric shock or a malfunction may occur There are four tabs on the back of the right cover 1 Open the front cover 2 Open the rear cover ...

Page 87: ...2 Installation 75 3 Remove the right cover A 4 Remove the controller box cover A 5 Remove the standard HDD installed on the machine ...

Page 88: ...he enhanced security HDD from its protective pack 8 Fasten the HDD to the bracket x 4 9 Install the HDD bracket in the controller box 10 Reassemble the machine After Installing the HDD 1 Connect the power cord and turn the machine on A message prompts you to format the hard disk ...

Page 89: ...o tell you that the formatting is finished 4 Turn the main power OFF and back ON again after the message tells you formatting is finished 5 Enter the SP mode 6 Turn the main power OFF and back ON again 7 Ask an administrator to register an HDD authentication code in the machine If the HDD Authentication Code is not registered the function of the enhanced security HDD is not activated ...

Page 90: ...hentication fails if you try to use the SD card after you moved the application program from one card to another card Do not use an SD card that has been used before for other purposes Normal operation is not guaranteed when such an SD card is used An SD card which becomes empty after the data in it has been moved to another card cannot be reused Keep the empty source card card which has had its d...

Page 91: ... protect switch is ON a download error e g Error Code 44 will occur during a firmware upgrade or application merge 1 Turn the main power OFF 2 Remove the SD card slot cover A 3 Make sure that a target SD card is in SD Card Slot 1 A The application program is moved to this SD card 4 Insert the source SD card with the application program into SD Card Slot 2 B The application program is copied from t...

Page 92: ...73 002 lets you move application programs from an SD card in SD Card Slot 1 upper back to the original SD card in SD Card Slot 2 lower You can use this program when for example you have mistakenly copied some programs by using Move Exec SP5 873 001 Do not turn ON the write protect switch of the system SD card or application SD card on the machine If the write protect switch is ON a download error ...

Page 93: ...g into Slot 2 B 5 Turn the main power ON 6 Enter the SP mode 7 Select SP5 873 002 Undo Exec 8 Follow the messages shown on the operation panel 9 Turn the main power OFF 10 Remove the SD card from SD Card Slot 2 B 11 Attach the SD card slot cover 12 Turn the main power ON 13 Check that the application has been deleted ...

Page 94: ...tes to complete before you can begin using the machine If encryption is enabled after data has been stored on the disk or of the encryption key is changed this process can take three and a half hours or more The machine cannot be operated while data is being encrypted Once the encryption process begins it cannot be stopped Make sure that the machine s main power is not turned OFF while the encrypt...

Page 95: ...Machine Management On Select available settings Administrator Tools If this setting is disabled not selected ask the customer to enable select the setting before you perform the installation procedure Installation Procedure 1 Connect the network cable if necessary 2 Turn ON the main power 3 Enter the SP mode 4 Execute SP5 878 001 5 Exit the SP mode and turn OFF the main power 6 Turn ON the power 7...

Page 96: ...and make sure that the overwrite erase icon appears 12 Check the overwrite erase icon The icon 1 is lit when there is temporary data to be overwritten and blinks during overwriting The icon 2 is lit when there is no temporary data to be overwritten Icon 1 This icon is lit when there is temporary data to be overwritten and blinks during overwriting Icon 2 This icon is lit when there is no temporary...

Page 97: ... Machine Management On Select available settings Administrator Tools If this setting is disabled not selected ask the customer to enable select the setting before you perform the installation procedure Installation Procedure 1 Turn ON the main power 2 Enter the SP mode 3 Execute SP5878 002 4 Exit the SP mode after Completed is displayed 5 Turn OFF the main power Enable Encryption Setting Machine D...

Page 98: ...ain power switch and then turn the main power switch back on The machine will start to convert the data on the memory after you turn on the machine Wait until the message Memory conversion complete Turn the main power switch off appears and then turn the main power switches off again Check the Encryption Settings 1 Press the User Tools Counter key 2 Press System Settings 3 Press Administrator Tool...

Page 99: ... board To do this follow the procedure below 1 Prepare an SD card that has been initialized in FAT16 format 2 Using a PC create a folder in the SD card and name it restore_key 3 Create a folder in the restore_key folder and name it the same as machine s serial number xxxxxxxxxxx 11 digits 4 Create a text file called key_xxxxxxxxxxx txt and save it in the xxxxxxxxxxx folder Write the encryption key...

Page 100: ... text file and write nvclear Write this string at the head of the file Use all lower case letters Do not use quotation marks or blank spaces It is judged that a forced start has been selected when the content of nvclear is executed and the machine shifts to the alternate system forced start 4 Confirm that a message is displayed on the LCD telling to insert the SD card that contains the encryption ...

Page 101: ...Execute the Remote Settings 1 Enter the SP mode 2 Using SP5816 202 input the request number which you have obtained from Remote Center GUI and then enter OK 3 Confirm the request number and then execute SP5816 203 4 Check the confirmation result using SP5816 204 Value Meaning Solution Workaround 0 Succeeded 3 Communication error proxy enabled Check the network condition 4 Communication error proxy...

Page 102: ...uest number error invalid parameter Check the request number again 8 Exit the SP mode SP5816 208 Error Codes Cause Code Meaning Solution Workaround Operation Error Incorrect Setting 12002 An Inquiry or registration attempted without acquiring a request number Obtain a Request Number before inquiry or registration 12003 Attempted registration without execution of a confirmation and no previous regi...

Page 103: ... the certification area Error Caused by Response from GW URL 2385 Other error 2387 Not supported at the Service Center 2389 Database out of service 2390 Program out of service 2391 Two registrations for the same mainframe Check the registration condition of the mainframe 2392 Parameter error 2393 External RCG not managed 2394 Mainframe not managed 2395 Box ID for external RCG is illegal 2396 Mainf...

Page 104: ...3 Preventive Maintenance 92 3 Preventive Maintenance Preventive Maintenance Tables See Appendices for the following information Preventive Maintenance ...

Page 105: ...environments 1 5mm or less Copy Item Specification Remarks Resolution 100 Enlargement Min 3 6 lines mm or more Reduction Min 3 6 M lines mm or more Not applicable when using the SPDF Assured Image Area Leading edge 4 3 mm Left Right 4 3 mm Trailing edge 4 3 mm Envelopes Leading edge 15 mm Left Right 10 mm Trailing edge 15 mm Magnification Error 100 Main 1 25 or less Sub 1 25 or less Reduced size B...

Page 106: ...ation Remarks Trailing edge 3 0 mm SPDF Item Specification Remarks Magnification Error 100 SEF 1 75 or less Reduction Enlargement SEF 1 75 or less To check whether the problem is with the image or is due to another issue print the test pattern ...

Page 107: ...the bypass tray Reference value when using the bypass tray 1 0 mm 100 mm Curling after fusing 20 mm or less from the leading and trailing edges with a radius of 40 mm or greater In an office environment SPDF Item Specification Remarks Margin position Main Scan 0 2 0 mm Sub Scan 0 1 5 mm Skew Single Side 2 0 mm 200 mm or less B5 SEF or more 2 5 mm 200 mm or less Less than B5 SEF Duplex 2 5 mm 100 m...

Page 108: ...ere is still residual charge Therefore if you remove boards in this state it can cause a blown fuse or memory failure How to remove the residual charge inside the machine After you unplug the power cord from the AC wall outlet in order to remove the residual charge from inside the machine be sure to press the main power switch The charge remaining in the machine will then be released and it is pos...

Page 109: ...and access the interior of the machine in order to for example take out the controller board If some LEDs on any of the boards are blinking or lit current is still flowing How to start from shutdown To start the machine press the main power switch However if you press the main power switch between the beginning and the end of a shutdown the machine will not start Forced Shutdown In case normal shu...

Page 110: ...Number Description Q ty B6455010 SD card 128MB 1 B6455020 SD card 1GB 1 M1091948 Lens cleaner 1 A PC is required for creating the Encryption key file on an SD card when replacing the controller board for a model in which HDD encryption has been enabled ...

Page 111: ...to detach the paper guide plate B 4 Remove the clip rings on the bypass tray A 5 Release both end hinges of the bypass tray A to detach it To remove the bypass tray lift the left hinge first to release while lifting the bypass tray The left hinge is C cut 6 Remove the screw on the front cover A in order to release the strap that attaches the front cover to the ...

Page 112: ...4 Replacement and Adjustment 100 machine x1 7 Open the front cover A and release the strap B 8 Release both side hinges to detach the front cover A Release the left hinge B first ...

Page 113: ...ft Cover There are six tabs on the back of the left cover 1 Open the front cover 2 Open the rear cover 3 Remove the left cover A Right Cover There are four tabs on the back of the right cover 1 Open the front cover 2 Open the rear cover ...

Page 114: ...4 Replacement and Adjustment 102 3 Remove the right cover A Rear Cover Rear Lower Cover 1 Remove the screws on the rear lower cover A 2 Open the rear cover B ...

Page 115: ...4 Replacement and Adjustment 103 3 Release both side hinges to detach the rear cover A 4 Remove the rear lower cover A Upper Cover 1 Remove the SPDF and scanner unit Scanner Unit with SPDF ...

Page 116: ...4 Replacement and Adjustment 104 2 Disconnect the connector on the BiCU A 3 Remove the operation panel A 4 Remove the screws on the left side of the upper cover A ...

Page 117: ...ent 105 5 Remove the screws on the right side of the upper cover A 6 Remove the upper cover A Operation Panel 1 Place a service mat on top of the SPDF 2 Remove the operation panel upper cover A and operation panel lower cover B ...

Page 118: ...4 Replacement and Adjustment 106 There are three tabs on the upper cover A and lower cover B 3 Remove the hinge of the operation panel 4 Remove the operation panel A and place it on the service mat ...

Page 119: ... operation panel 6 Release the clamp and disconnect the connector This section explains how to remove the Smart Operation Panel from the machine For details about disassembling the Smart Operation Panel see the service manual for Smart Operation Panel 2nd Generation ...

Page 120: ...ny of the procedures in this section LED Unit Be sure to clean the lens of the LED head after replacing the LED unit or if you inadvertently touch the lens when replacing another unit 1 Remove the PCDU PCDU 2 Revove the upper cover Upper Cover 3 Remove the duct A Hook x 12 4 Remove the upper inner cover A x2 Hook x3 ...

Page 121: ...4 Replacement and Adjustment 109 5 Remove the securing screws of the front stay A x2 6 Push the LED unit A in 7 Remove the spacer A ground wires B and flat cable C from the LED unit ...

Page 122: ...dle downward as if to rotate the spacer slightly 8 Slightly flex the side plates outward and pull the LED unit A out of the machine When attaching the LED unit make sure that the LED unit s shaft ends on the upper part fit into the holes in the LED unit holder Be careful not to force the LED unit in Doing so may cause the LED unit holder s springs to come off ...

Page 123: ...the left and right tabs and then separate the stay from the LED head B 10 Remove the two spring holders B from the LED head A Re engaging Disengaged Springs If the spring hook A of the LED unit holder is disengaged re engage it according to the following procedure ...

Page 124: ...is engaged correctly the LED unit holder is raised to the front by the spring Right side 1 Remove the right cover and then remove the gear unit Gear Unit 2 Loosen the screws on the cover A x3 Do not remove the screws Only loosen them enough to insert tweezers or a screwdriver into the gap ...

Page 125: ...rewdriver into the gap between the cover A and frame and re engage the spring hook B in the correct position Left side 1 Remove the left cover and then raise the spring using tweezers or a screwdriver inserted through the gap at the lower right of the spring A ...

Page 126: ...4 Replacement and Adjustment 114 2 You can check the position of the hook A through the guide of the LED unit Using tweezers or a screwdriver re engage the hook in the correct position ...

Page 127: ...4 Replacement and Adjustment 115 PCDU PCDU 1 Open the front cover A 2 Hold the grip to pull the PCDU A out ...

Page 128: ...Toner Cartridge 1 Open the front cover A and push down the lever of the toner cartridge B The release lever works in two steps To release the lock push down the release lever to the horizontal position 2 Hold the grip to pull the toner cartridge A out ...

Page 129: ...4 Replacement and Adjustment 117 Image Transfer Image Transfer Roller 1 Remove the PCDU PCDU 2 Pinch both green ends of the guide A and pull it towards you 3 Remove the image transfer roller A ...

Page 130: ...fore you start any of the procedures in this section Main Motor 1 Remove the right cover Right Cover 2 Remove the drive unit Drive Unit 3 Remove the main motor A Duplex Exit Motor 1 Remove the upper cover Upper Cover 2 Remove the duplex exit motor A Toner Supply Clutch 1 Remove the gear unit Gear Unit ...

Page 131: ... temperature humidity sensor Temperature Humidity Sensor 3 Remove the E ring 4 Remove the toner supply clutch A with shaft Gear x1 5 Remove all parts attached to the toner supply clutch A Gear x1 Shaft x1 Registration Clutch 1 Remove the BiCU BiCU ...

Page 132: ...4 Replacement and Adjustment 120 2 Remove the sheet A 3 Remove the registration clutch A Paper Feed Clutch 1 Remove the BiCU BiCU 2 Remove the sheet A ...

Page 133: ...4 Replacement and Adjustment 121 3 Remove the harness guide A 4 Remove the paper feed clutch A Drive Unit 1 Remove the BiCU BiCU 2 Remove the duplex clutch Duplex Clutch 3 Remove the drive unit A ...

Page 134: ...he bypass bottom plate clutch Bypass Bottom Plate Clutch 4 Remove the paper feed clutch Paper Feed Clutch 5 Remove the bypass feed clutch Bypass Feed Clutch 6 Remove the duplex clutch Duplex Clutch 7 Remove the paper size switch Paper Size Switch 8 Remove the temperature humidity sensor Temperature Humidity Sensor 9 Release the FFC from the hook and remove the gear unit A x4 x2 Gear x1 Bypass Feed...

Page 135: ... harness guide A x1 x1 3 Remove the bypass feed clutch A x1 x1 Relay Clutch 1 Remove the bypass feed unit Bypass Feed Unit 2 Remove the gear unit Gear Unit 3 Remove the relay clutch A Bypass Bottom Plate Clutch 1 Remove the right cover Right Cover ...

Page 136: ...ch A Duplex Clutch 1 Remove the controller board Controller Board 2 Remove the duplex clutch A x1 Bracket x1 x1 x1 Junction Gate Solenoid 1 Remove the upper cover Upper Cover 2 Remove the upper inner cover LED Unit 3 Disconnect the harness of the junction gate solenoid x3 ...

Page 137: ...4 Replacement and Adjustment 125 4 Remove the connector of the junction gate solenoid x1 5 Remove the junction gate solenoid A x2 Spring x1 ...

Page 138: ... before you start any of the procedures in this section General Cautions Fusing Unit 1 Open the rear cover A 2 Release the lock levers B 3 Remove the fusing unit A Adjustment after Replacement For PM Install a fusing unit without new product detection capability and reset PM Counter Fuser setting engine SP 7 804 003 after replacement Upper Fusing Unit Lower Fusing Unit 1 Remove the fusing unit Fus...

Page 139: ...ect position If not the fusing unit cannot be attached to the mainframe correctly 3 Separate the fusing unit into the upper and lower fusing units 4 Right cover A x2 B Lower Fusing Unit C Upper Fusing Unit You can rejoin the upper and lower fusing units easily by lowering the envelope lever ...

Page 140: ...mp when removing attaching screws Insert a pin or jeweller s screwdriver into the service hole see the lower red circle in the photo below and hold the flat nut with your finger see the upper red circle in the photo Otherwise the lamp secured to the flat nut will move together with the rotation of the screw and the lamp will break 1 Separate the fusing unit into the upper and lower fusing units Up...

Page 141: ...4 Replacement and Adjustment 129 3 Remove the screws of the fusing lamp x3 4 Remove the two brackets A 5 Remove the fusing lamp A ...

Page 142: ...Unit Lower Fusing Unit 2 Remove the hot roller Fusing Lamp Hot Roller 3 Remove the thermostat A x2 Thermistor The thermistor is integrated with the drawer connector 1 Separate the fusing unit into the upper and lower fusing units Upper Fusing Unit Lower Fusing Unit 2 Remove the hot roller Fusing Lamp Hot Roller 3 Remove the screws of the harness x3 ...

Page 143: ... 4 Remove the bracket of the drawer connector and then remove the screws of the thermistor x3 5 Remove the thermistor A Notes on reassembly Be sure to attach the drawer connector with its protruding part A in the position shown below ...

Page 144: ...nut A Be sure not to drop them inside the fusing unit during disassembly Hot Roller Stripper 1 Separate the fusing unit into the upper and lower fusing units Upper Fusing Unit Lower Fusing Unit 2 Remove the spring A 3 Remove the hot roller stripper A ...

Page 145: ...s in this section Paper Feed Tray 1 Remove the paper feed tray A Paper Feed Roller 1 Remove the paper feed tray Paper Feed Tray 2 Slide the lever B to the left to detach the paper feed roller A Friction Pad 1 Remove the paper feed tray Paper Feed Tray 2 Release the hooks on the bottom of the paper feed tray to detach the friction pad A ...

Page 146: ... Remove the bracket A x6 3 Remove the paper end sensor A x1 Hook Bypass Feed Unit 1 Remove the front cover Front Cover Unit 2 Remove the left cover Left Cover 3 Remove the right cover Right Cover 4 Remove the bypass bottom plate clutch Bypass Bottom Plate Clutch 5 Remove the bypass feed unit A x5 x2 ...

Page 147: ...t 135 Release the hook A and then insert a flat blade screwdriver into the space B to detach the bypass feed unit from the machine Bypass Feed Roller 1 Remove the bypass feed unit Bypass Feed Unit 2 Remove the gear unit Gear Unit ...

Page 148: ...move the x2 Bearing x2 on both sides of the bypass feed roller guide A 4 Slide the bypass feed guide A with the bypass feed roller to the right to detach it from the machine 5 Detach the bypass feed roller with the shaft B from the guide A ...

Page 149: ... the shaft Hook x1 Bypass Friction Pad 1 Remove the bypass feed unit Bypass Feed Unit 2 Remove the bottom plate A If you cannot remove the bottom plate because the part A prevents the cam B from releasing rotate the shaft C to move the cam B away from the bottom plate link A ...

Page 150: ... detach it Spring x1 Bypass Paper End Sensor 1 Remove the bypass feed unit Bypass Feed Unit 2 Remove the bracket with sensor A x1 3 Detach the bypass paper end sensor A from the bracket Hook Bypass Bottom Plate HP Sensor 1 Remove the bypass feed unit Bypass Feed Unit ...

Page 151: ...ove the bypass feed lower cover A x3 3 Remove the bypass bottom plate HP sensor A x1 Hook Paper Size Switch 1 Remove the right cover Right Cover 2 Remove the bracket with paper size switch A 3 Remove the paper size switch A from the bracket ...

Page 152: ...er cord before you start any of the procedures in this section Paper Exit Sensor 1 Open the rear cover 2 Remove the paper exit sensor A x1 Hook Paper Overflow Sensor 1 Remove the upper cover Upper Cover 2 Remove the paper overflow sensor A x1 Hook Duplex Exit Sensor 1 Remove the upper cover Upper Cover ...

Page 153: ...A x1 Hook Duplex Entrance Sensor 1 Remove the PSU PSU 2 Remove the duplex clutch Duplex Clutch 3 Open the duplex exit guide plate A 4 Remove the screws circled in the picture below x5 A Duplex exit guide unit 5 Release the link to remove the duplex exit guide unit A ...

Page 154: ... 2 Remove the gear unit Gear Unit 3 Remove the paper size switch Paper Size Switch 4 Remove the registration sensor Registration Sensor 5 Remove the HVPS with bracket HVPS with Bracket 6 Release the bearing A 1 at the left end of the registration roller drive and fixing plate B 1 x1 2 7 Release the bearing at the right end of the registration roller drive and remove the grounding plate A x 1 ...

Page 155: ...gistration roller guide to release the protruding part 9 Release the harness from the guide A to detach the guide A with the registration roller driven 10 Detach the registration roller driven B from the guide A Registration Roller Drive 1 Remove the registration roller Driven Registration Roller Driven ...

Page 156: ...e the registration roller drive A to the right to remove it Registration Sensor 1 Remove the PCDU PCDU 2 Remove the sheet A 3 Release the hooks of the harness cover A with a screwdriver to remove it 4 Remove the registration sensor A Hook x1 ...

Page 157: ...nts Turn OFF the main power and disconnect the power cord before you start any of the procedures in this section FCU Board 1 Remove the right cover A Right Cover 2 Remove the controller box cover A 3 Remove the screws of the bracket A and the FCU board ...

Page 158: ... board A with the bracket 5 Change the orientation of the battery jumper switch A on the removed FCU board B and then attach the battery jumper switch C The battery jumper switch C comes with the new FCU board 6 Change the orientation of the battery jumper switch A on the new FCU board B ...

Page 159: ...ot in the correct position SC820 will occur 7 Remove the HDD HDD It is not necessary to disconnect the HDD cable 8 Insert one end of the supplied flat cable A into the CN603 connector B on the new FCU board Make sure that the blue tape of the flat cable faces outward ...

Page 160: ...he controller box temporarily 11 Insert the other end of the flat cable A into the CN603 connector on the old FCU board B To prevent a short circuit make sure the old FCU board does not come into contact with anything metallic Make sure that the blue tape of the flat cable faces outward 12 Turn the main power ON The SRAM data transfer begins Transfer is complete when a beep sounds ...

Page 161: ...he old FCU board with bracket from the controller box 16 Disconnect the speaker connector and remove the new FCU board A from the machine 17 Remove the bracket B from the old FCU board A and attach the bracket to the new FCU board 18 Mount the new FCU board in the machine and connect the speaker connector to the new FCU board 19 Reattach the controller box cover 20 Reattach the cover 21 Turn the m...

Page 162: ...the speaker A PSU Turn OFF the main power and unplug the power cord before replacing the PSU Do not touch the areas outlined in red in the following diagrams when replacing the PSU Residual charge on the board may cause electric shock 100V 200V ...

Page 163: ... 3 Remove the right cover Right Cover 4 Remove the rear cover Rear Cover Rear Lower Cover 5 Remove the rear lower cover Rear Cover Rear Lower Cover 6 Remove the screws and connectors and release the clamps on the left side of the PSU 7 Remove the screw and connector under the sheet A on the right side of the PSU ...

Page 164: ...4 Replacement and Adjustment 152 8 Remove the screws on the rear side of the PSU 9 Pull out the PSU A with the bracket 10 Remove the cover A 11 Detach the PSU A from the bracket ...

Page 165: ...VRAM Never remove the NVRAM until after you have uploaded its contents Replacement Procedure 1 Remove the controller box cover Speaker 2 Remove the bracket with the FCU board FCU Board 3 Remove the lower cover A 4 Remove the controller box 5 Detach the controller board A by sliding it to the right 6 Remove the NVRAM C the upper brace A and the lower brace B ...

Page 166: ... ESA applications by following the installation instructions for each application After reinstalling the ESA applications print the SMC SP 5 990 024 025 SMC SDK Application Info 7 If you have replaced the controller board set the DIP switches on the new controller board to the same settings as the old board After Installing the Controller Board 1 If the customer is using the data encryption featur...

Page 167: ...lace the NVRAM on the controller board with a new one 10 Connect the AC power cord and then turn ON the main power When you do this SC995 02 Defective NVRAM will be displayed However DO NOT turn off the main power Continue with this procedure 11 Re insert the SD card that you removed in Step 5 back into Slot 2 12 Download the old NVRAM data from the SD card onto the new NVRAM using SP5 825 001 NVR...

Page 168: ...t entered correctly SC995 01 serial number entry error will occur 6 Turn the main power OFF then ON 7 Set the DIP switches on the new BiCU board to the same settings as the old board Make sure the EEPROM is correctly installed on the BiCU Insert the EEPROM in the EEPROM slot with the half moon pointing C to the downside EEPROM on the BiCU Keep EEPROMs away from any objects that can cause static el...

Page 169: ...iCU serial number 12 Turn the main power OFF 13 Remove the SD card from SD Card Slot 2 14 Turn the main power ON If the BiCU serial number is not entered correctly SC995 01 serial number entry error will occur 15 Use SP5 996 001 to set the area code SP5 996 001 is a Factory SP mode Please contact your Service key person about how to access this mode The initial value stored in the EEPROM is 1 Afte...

Page 170: ...the right cover Right Cover 2 Remove the controller box cover FCU Board 3 Remove the HDD 4 Separate the old HDD A from the bracket B If the HDD is damaged you may not be able to retrieve this data from the HDD After HDD Replacement When you turn the main power ON after installing the hard disk initialization of the disk starts automatically 1 Enter the SP mode 2 Execute SP5 846 52 to restore the a...

Page 171: ...ery Such data is stored on the HDD in a special format Normally this data cannot be read but could be possible that the data is recovered with illegal methods Reinstallation Explain to the customer that the following information stored on the HDD is lost when the HDD is replaced Document Server documents and Document Server address book The address book and document server documents if needed must...

Page 172: ...S 1 Remove the left cover Left Cover 2 Remove the HVPS A HVPS with Bracket 1 Remove the left cover Left Cover 2 Remove the toner end sensor B and HVPS A with bracket Fusing Fan 1 Remove the left cover Left Cover 2 Remove the fusing fan A ...

Page 173: ...ttach it correctly as shown above the face of the fan with the sticker is on the outside PCDU Cooling Fan 1 Remove the upper cover Upper Cover 2 Remove the BiCU BiCU 3 Remove the PCDU cooling fan A with bracket x2 x1 4 Remove the PCDU cooling fan A from the bracket x3 ...

Page 174: ... fan A When you reattach the PSU cooling fan the face of the fan with the sticker must be on the inside DC Switch 1 Remove the bypass feed unit Bypass Feed Unit 2 Remove the DC Switch A with bracket x1 3 Remove the DC Switch from the bracket A x1 Front Door Interlock Switch 1 Remove the left cover Left Cover ...

Page 175: ...he front door interlock switch A Rear Door Interlock Switch 1 Remove the left cover Left Cover 2 Remove the rear door interlock switch A Temperature Humidity Sensor 1 Remove the right cover Right Cover 2 Remove the temperature humidity sensor A ...

Page 176: ...nt 164 SPDF Turn OFF the main power and disconnect the power cord before you start any of the procedures in this section SPDF Unit 1 Remove the scanner rear cover A 2 Remove the scanner rear upper cover A 3 Disconnect the FFCs A ...

Page 177: ...4 Replacement and Adjustment 165 4 Remove the bracket A 5 Remove the screw and disconnect the connector 6 Lift the SPDF A to remove it ...

Page 178: ... tabs that latch onto the scanner You need to push the SPDF forward fully while removing it in order to detach the SPDF from the tabs SPDF Front Cover There are five tabs on the back of the SPDF front cover 1 Open the SPDF top cover A 2 Remove the SPDF front cover B ...

Page 179: ...tment 167 SPDF Rear Cover There are five tabs on the back of the SPDF rear cover 1 Open the SPDF top cover 2 Remove the SPDF rear cover SPDF Top Cover 1 Remove the SPDF rear cover SPDF Rear Cover 2 Remove the SPDF top cover A ...

Page 180: ...PDF Front Cover 2 Remove the SPDF rear cover SPDF Rear Cover 3 Slide the SPDF original tray A to remove it Original Feed Unit 1 Open the SPDF top cover A 2 Slide the original feed unit B towards the rear to remove it SPDF Friction Pad 1 Remove the original feed unit Original Feed Unit ...

Page 181: ...ction pad B SPDF Drive Motor 1 Remove the SPDF rear cover SPDF Rear Cover 2 Remove the SPDF drive motor SPDF Top Cover Sensor 1 Remove the SPDF front cover SPDF Front Cover 2 Remove the SPDF top cover sensor A SPDF Original Set Sensor 1 Remove the SPDF front cover SPDF Front Cover ...

Page 182: ...t and Adjustment 170 2 Remove the SPDF original set sensor A SPDF Registration Sensor 1 Open the SPDF A 2 Remove the plate B to remove the scanning guide plate C 3 Remove the SPDF registration sensor with bracket A ...

Page 183: ...acement and Adjustment 171 4 Remove the registration sensor A from the bracket DFRB 1 Remove the SPDF rear cover SPDF Rear Cover 2 Remove the DFRB A SPDF Feed Clutch 1 Remove the front cover SPDF Front Cover ...

Page 184: ...ent 172 2 Release the hook with the original tray A swinging up and remove the harness guide B 3 Remove the SPDF feed clutch A SPDF Feed Sensor 1 Remove the SPDF top cover SPDF Top Cover 2 Remove the SPDF feed sensor bracket A ...

Page 185: ...r Actuator 1 Remove the SPDF top cover SPDF Top Cover 2 Remove the SPDF feed sensor bracket SPDF Feed Sensor 3 Remove the SPDF feed sensor actuator A SPDF CIS 1 Remove the SPDF front cover 2 Remove the SPDF rear cover 3 Remove the original feed unit 4 Remove the SPDF guide plate A ...

Page 186: ...4 Replacement and Adjustment 174 Lift the back of the SPDF guide plate A while swinging up the original tray B and slide it toward the back of the SPDF unit 5 Disconnect the FFC A ...

Page 187: ...4 Replacement and Adjustment 175 6 Remove the harness guide B by releasing the hook while swinging up the original tray A 7 Remove the SPDF drive bracket A ...

Page 188: ...g the gear B by hand and open the scanning guide plate rear side C by pulling the release lever D Hold the gear B It is not fixed and may drop into the machine Open the scanning guide plate rear side C before replacing SPDF CIS Otherwise the surface could be damaged 10 Pull out the SPDF CIS A from the SPDF unit The SPDF CIS can be easily removed by pushing it from behind ...

Page 189: ...4 Replacement and Adjustment 177 ...

Page 190: ...ection Scanner Unit with SPDF If you want to remove only the SPDF see SPDF Unit 1 Remove the left cover Left Cover 2 Remove the right cover Right Cover 3 Pull the side of the operation panel lower cover B to release the hooks of the operation panel upper cover A and remove the covers There are three tabs on the upper cover A and lower cover B ...

Page 191: ...4 Replacement and Adjustment 179 4 Remove the scanner front cover A 5 Remove the screws for scanner unit and SPDF unit A Right Side Upper Side ...

Page 192: ...it A to the right and then lift them from the machine Scanner Upper Cover 1 Remove the SPDF SPDF Unit 2 Remove the scanner front cover Scanner Unit with SPDF 3 Remove the scanner upper cover A SPDF Open Closed Sensor 1 Remove the scanner upper cover Scanner Upper Cover ...

Page 193: ... SPDF open closed sensor A Carriage 1 Remove the scanner upper cover Scanner Upper Cover 2 Move the carriage A to the right 3 Slide the bracket B as shown below to detach the belt A from the pulley 4 Remove the bracket C 5 Remove the carriage A x1 ...

Page 194: ...t try to strip the flat cable B off by force 6 Remove the shaft B from the carriage A Carriage Unit HP Sensor 1 Remove the scanner upper cover Scanner Upper Cover 2 Move the carriage A to the middle of the scanner unit 3 Remove the bracket B and rail C x4 4 Remove the carriage unit HP sensor A x1 Hook ...

Page 195: ...4 Replacement and Adjustment 183 Scanner Motor 1 Remove the scanner upper cover Scanner Upper Cover 2 Remove the scanner motor A from the scanner unit x4 3 Remove the scanner motor A x2 x1 ...

Page 196: ...hanged In such a case product quality can no longer be guaranteed Entering SP Mode For details ask your supervisor Exiting SP Mode Press Exit on the LCD twice to return to the copier screen Types of SP Modes System SP SP modes related to the engine functions Printer SP SP modes related to the controller functions Scanner SP SP modes related to the scanner functions Fax SP SP modes related to the f...

Page 197: ...n to the SP mode screen 4 If you know the SP number enter the SP code directly by using the number keys and then pressing The required SP Mode number will be highlighted when pressing If not just press the required SP Mode number 5 Press two times to leave the SP mode and return to the copier screen to resume normal operation 6 Press any Class 1 number to open a list of Class 2 SP modes 7 Press to...

Page 198: ...enter of the SP mode window to show the SP number that you want to open Then press that number to expand the list 4 Use the center touch panel buttons to scroll to the number and title of the item that you want to set and press it The small entry box on the right activates and shows the below default or the current settings Refer to the Service Tables for the range of allowed settings 5 Do this pr...

Page 199: ...F This unlocks the machine and lets you get access to all the SP codes The CE can service the machine and turn OFF then ON the machine power It is not necessary to ask the Administrator to log in again each time the main power is turned ON 2 Go into the SP mode and set SP5 169 to 1 if you must use the printer bit switches 3 After machine servicing is completed Change SP5 169 from 1 to 0 Turn OFF t...

Page 200: ...5 System Maintenance 188 1 Enter the SP mode and then press PM Counter 2 Press Estimated Usage Rate Estimated Remain Days ...

Page 201: ... used for the SP modes for which the full description is over 20 characters Item Description Paper Weight Thin paper 52 59 g m2 13 9 15 7lb Plain Paper1 60 74 g m2 16 19 7lb Plain Paper2 75 81 g m2 20 21 6lb Middle Thick 82 105 g m2 21 9 28lb Thick Paper1 106 157 g m2 28 3 41 9lb Paper Type N Normal paper MTH Middle thick paper TH Thick paper Paper Feed Station P Paper tray B Bypass tray Print Mod...

Page 202: ...ne SP CTL Controller SP FA Factory setting Data may be adjusted from the default setting at the factory Refer to the factory setting sheets enclosed You can find it in the front cover DFU Design Factory Use only Do not touch these SP modes in the field An asterisk to the left side of ENG CTL column means that this mode is stored in the NVRAM If you do a RAM clear this SP mode will be reset to the ...

Page 203: ...5 System Maintenance 191 SP Mode Tables See Appendices ...

Page 204: ...2 109 002 then press If the value of SP2 109 002 is 0 the color adjusted so will not show up in the test pattern 5 To print press Copy Window and then make settings within the copy window for the test print paper size etc 6 Press Start to start the test print 7 After checking the test pattern press SP Mode on the screen to return to the SP mode display 8 Reset all settings to the default values wi...

Page 205: ...work Support Controller Board BIOS BCU HDD format option Controller Board RPCS Controller Board PS Controller Board PCL Controller Board PCLXL Controller Board PDF Controller Board PJL Controller Board MediaPrint JPEG Controller Board MeidaPrint TIFF Controller Board XPS Controller Board FONT Controller Board FONT1 Controller Board FONT2 Controller Board Copy apl Smart Operation Panel CPU board Ne...

Page 206: ... When the power is turned ON do not insert or remove a card During installation do not turn OFF the main power Since the card is manufactured to high precision do not store it in a hot or humid location or in direct sunlight Do not bend the card scratch it or give it a strong shock Before downloading firmware on an SD card check whether write protection of the SD card is canceled If write protecti...

Page 207: ...he main power 3 Remove the SD card slot cover A 4 Insert the SD card straight into slot 2 A Check whether the card is properly in the SD card slot When a SD card is inserted a click is heard and it is locked To remove the card release by pressing once 5 Turn ON the main power 6 Wait until the update screen starts about 45 seconds ...

Page 208: ...ules Clear Stop key Cancel all selection states Display contents On the above screen two programs are displayed i e engine firmware and printer application The screen may change depending on the firmware or application The display contents are as follows Display Contents ROM Displays installed module number version information NEW Displays module number version information in the card The upper ro...

Page 209: ...red to green Firmware update end screen This screen is displayed when all selected firmware modules have been updated Printer in the second row shows that the module updated last is the printer When more than one are updated simultaneously only what was updated last is displayed When Verify has completed normally Update done in the above screen changes to Verify done If Verify Error is displayed r...

Page 210: ...s removed after system startup An error indicating failure of card access is displayed on the screen For error codes refer to the following table Error Code List Code Contents Solutions 20 Physical address mapping cannot be performed Turn the main power OFF then ON to try again Re insert the SD card to reboot it Replace the controller board if the above solutions do not solve the problem 21 Insuff...

Page 211: ...in the SD card 35 Model error A card for the wrong model is inserted Install the correct ROM update data for each model in the SD card 36 Module error The program to be downloaded does not exist on the main unit The download destination specified by the card does not match up to the destination for the main unit s program Install the program to be updated in advance There is a possibility that the...

Page 212: ...the Remote connection 59 HDD is not mounted Check the HDD connection 60 HDD could not be used during the package firmware update Try again Replace the HDD if the download fails again 61 The module ID for the package firmware update is incorrect Prepare the correct package files 62 The configuration of the package firmware update files is incorrect Prepare the correct package files 63 Reception fai...

Page 213: ...ll the application If the application runs a job try update uninstallation again after the job ends Turn the main power OFF then ON to try again 222 Invalid digital signature Try again with correct data 224 Lack of storage capacity Uninstall unnecessary applications Reduce the number of applications to install 228 Update files are not found Turn the main power OFF then ON to try again Replace the ...

Page 214: ...nables PS3 data printing functions When the PS3 firmware is installed the PS3 program in the PDF firmware is enabled Due to this specification the self diagnosis result report shows the ROM part number software version of the PDF firmware contained in the PS3 program ...

Page 215: ...stem Settings General Features Function Priority 2 Take a note of the current Heap size User Tools Machine Features Extended Feature Settings Extended Feature Settings Administrator Tools Heap Stack Size Settings The Heap size setting is changed to the initial setting when updating 3 Turn OFF the main power 4 Insert the SD card for update into the service slot 5 Turn ON the main power 6 After boot...

Page 216: ... Inadequacy with the SD card for updating Files are missing in the updating tool Re create the SD card for updating paseCopy error The file of the copy origin is not found Copy Error Inadequacy SD card for updating Files in the updating tool are missing Inadequate SD card for updating Files in the updating tool are missing file name XX error No space left on device pasePut error The destination di...

Page 217: ...mally expected to occur If you cannot uninstall it implement escalation stating the model name application configuration SMC sheet SP5 990 006 024 025 and error file 1 Without the foregoing error message only Put Error Copy Error will be displayed Copy Error 1 Delete Error XXXXX is an unsupported command Version Error ...

Page 218: ...card This data should always be uploaded to an SD card before the NVRAM is replaced Make sure that the write protection of an SD card is unlocked 1 Do SP5 990 001 SMC Print before turning OFF the main power You will need a record of the NVRAM settings if the upload fails 2 Turn OFF the main power 3 Remove the SD card slot cover A 4 Insert the SD card into SD slot 2 A ...

Page 219: ...ownload SP data from an SD card to the NVRAM in the machine The NVRAM data download may fail if the SD card with the NVRAM data is damaged or if the connection between the controller and BiCU is defective Do the download procedure again if the download fails Do the following procedure if the second attempt fails Enter the NVRAM data manually using the SMC print you created before uploading the NVR...

Page 220: ...acsimile Features Browser Features Extended Feature Settings Program Document Server Program Copier Program Scanner Web Image Monitor Setting Web Service Settings System Settings Data that cannot be imported or exported Some System Settings 1 2 1 The setting for the date settings that require the device certificate and settings that need to be adjusted for each machine for example image adjustment...

Page 221: ...rmation from the control panel the data is saved on an SD card 1 Insert an SD card into the media slot on the side of the control panel 2 Log in from the control panel as an administrator with all privileges 3 Press System Settings 4 Press Administrator Tools 5 Press Next four times 6 Press Device Setting Information Export Memry Strge Devc 7 Set the export conditions Specify whether to Include or...

Page 222: ... privileges 3 Press System Settings 4 Press Administrator Tools 5 Press Next four times 6 Press Device Setting Information Import Memry Strge Devc 7 Configure the import conditions Press Select of the Device Setting Info File to select the file s to import When inserting a file into a home screen press Select for the Image for Home screen and select the file You cannot use this setting when using ...

Page 223: ...n be updated 1 Items that are to be used to identify the machine Example Network Information Host name Information related to fax number Mail address assigned to the machine 2 Items for specifying the options equipped on the machine Example Lot number for developer Unique information that cannot be updated 1 Items that may cause a problem if imported Example Serial number Information related to Re...

Page 224: ... error can be viewed in the log Importing Device Information Import device information saved on an SD card 1 Insert an SD card into the media slot on the side of the control panel 2 Enter SP mode 3 Press SP5 749 101 Import Export Import 4 Select a unique setting 5 Press Encryption Key if the encryption key was created when the file was exported 6 Select an encryption setting Unique If you want to ...

Page 225: ...device information to the destination device Check whether the destination device is operating normally 7 MODULE ERROR An unexpected error occurred during import or export Turn OFF then ON the main power and then try the operation again If the error persists contact your supervisor 8 DISK FULL The available storage space on the external medium is insufficient Execute the operation again after maki...

Page 226: ...ther specified settings 6 OTHER ERROR The setting cannot be changed for some other reason 21 INVALID FILE Failed to import the file because it is in the wrong format in the external medium Check whether the file format is correct The import file should be a CSV file 22 INVALID KEY The encryption key is not valid Use the correct encryption key When exporting device information from the control pane...

Page 227: ...ormatted with the specified software 1 Turn OFF the main power 2 Remove the SD slot cover A 3 Insert the SD card in the service slot A 4 Turn ON the main power 5 Execute SP5 846 051 full address book backup 6 Turn OFF the main power 7 Remove the SD card 8 Attach the SD slot cover to the original position ...

Page 228: ... to the original position 9 Turn ON the main power and check that the address book has been restored User code counter information is initialized Administrator and supervisor information is not backed up Also it is not erased during restore If a download file does not exist or if erasure is complete execution malfunction is displayed Specification The information which can be exported imported is ...

Page 229: ...5 System Maintenance 217 LDAP authorization information ...

Page 230: ...machine software can be updated by remote control using Remote RFU Performable Condition RFU is performable for a device which meets the following conditions 1 The customer consents to the use of RFU 2 The devise is connected to a network via TCP IP for Remote ...

Page 231: ...e There are two methods for SFU Immediate Update To update the firmware when visiting Update at the next visit To set the date and time for downloading The firmware will be automatically downloaded beforehand and updated at the following visit Update at the next visit is recommended since firmware download may take some minutes due to the network condition SFU requires the connection to Remote via...

Page 232: ... Enter the Firmware Update menu in the SP mode and update the package firmware The Firmware Update button will appear even when a machine is connected to Remote with a device which does not have an embedded Remote communicating function If an error code is displayed refer to Error screens during updating Error Screens During Updating 1 Enter the SP mode 2 Press Firmware Update 3 Press Update ...

Page 233: ...Press YES 6 The following display will be displayed If the error code E66 which indicates that the download of the firmware has failed is displayed implement this procedure from step 1 Update will be started automatically after the download is finished ...

Page 234: ...e done is displayed The machine will automatically reboot itself The figures at the lower right of the display indicate Number of updated items All items to be updated Update at the Next Visit Reserve It is possible to set the machine to download the package firmware which is necessary for SFU in advance and then perform the actual installation at the next service visit This saves waiting time for...

Page 235: ...onnected to Remote with a device which does not have an embedded Remote communicating function If an error code is displayed refer to Error Screens During Updating 1 Enter the SP mode 2 Press Firmware Update 3 Press Reserve 4 Press Reservation setting 5 Enter the dates and times of next visit and start of receiving data Next time to visit this customer The package firmware will be automatically do...

Page 236: ...r example if the download is set for the day before the next visit the machine will attempt the download at 24 hours before the visit and then continue trying every six hours max four tries total The retry is only performed in cases when the firmware download has failed If the machine is in Energy Saver mode when the download is scheduled to begin the download will be performed in the background a...

Page 237: ...E 1 Enter the SP mode 2 Press Firmware Update 3 Press Reserve 4 Press Reserve and received package information 5 Check the information displayed When the package firmware is downloaded successfully the details of the download result are displayed as the following picture shows ...

Page 238: ...rmation will only be displayed if the reserved firmware has already been downloaded If not all the data items are indicated with How to Install Firmware Downloaded with RESERVE 1 Enter the SP mode 2 Press Firmware Update 3 Press Update ...

Page 239: ...he latest version the messages shown in the following picture are displayed If you wish to download the latest version Press Execute beside the message Download and update the latest package Then update of the package firmware will be started If you wish to update using the firmware in the HDD old version Press Execute beside the message Update to the received package 6 Update done message is disp...

Page 240: ...ethod is available if you write the package firmware to the SD card If an error code is displayed refer to Error Screens During Updating 1 Create a new folder in the SD card and then name it package 2 Copy the package firmware xxxxxxxx pkg to this folder If you copy the package firmware into the conventional romdata folder the update will not work Only one version of the package firmware should be...

Page 241: ... the SD card which contains the package into SD card slot 2 for service 5 Turn ON the main power 6 Press Update When the SD card contains both a firmware package and one or more modules the following display may show up Select Package and Press OK to move to step 4 above 7 Update is started automatically after the package firmware download to the HDD has been completed ...

Page 242: ...e is completed Update done is displayed The figures at the lower right of the display indicate Number of updated items All items to be updated 9 Turn OFF the main power 10 Pull out the SD card from SD card slot 2 11 Turn ON the main power ...

Page 243: ...ebug log is effective for problems caused by the software Analysis of the debug log is not valid for the selection of defective parts or problems caused by hardware Types of debug logs that can be saved Type Storage Timing Destination maximum storage capacity Controller debug log including operation log Saved at all times HDD 4 GB or SD card connected to the service slot When the data gets over 4 ...

Page 244: ...meout log Auto log out log IC card related log Authorization for Fax Security of the Operation Log The following operation logs related to security are not saved User ID Password IP address Telephone number Encryption key Transition to SP mode Retrieving the Debug Logs Retrieve debug logs to identify the date of occurrence of the problems and to find details of the problems e g At around 8 00 am o...

Page 245: ...urred before obtaining the logs 5 Specify the number of days to collect the logs in SP5 858 102 Days of Tracing 2 days is set by default for MP 305 The value can be changed from 1 to 180 6 Execute SP5 858 111 Acquire All Info Logs to copy all of the log types to an SD card It is possible to obtain the logs separately by the SPs below SP5 858 111 All of the information and logs collected by executi...

Page 246: ...mat of the SD card Controller log GW debug log 2 20 minutes Engine log 2 minutes Operation panel log 2 20 minutes If the estimated time is not calculated due to an error an error code will be displayed Error code 1 Other problem Error code 2 No SD card is inserted in the service slot or in the SD slot on the side of the operation panel Insert an SD card to either of the SD slots Error code 3 The S...

Page 247: ...ion of log files and file name Procedure for Retrieving the Debug Log via Web Image Monitor 1 Access the following URL and login as an administrator http IP address or hostname web entry df websys direct getSysinfo cgi 2 Specify the date that the problem occurred and the number of days to download the logs If the fax destinations need to be included in the fax information set On as Obtain Fax Dest...

Page 248: ... List below to check the location of log files and file name Log File List The logs are saved with the following file path names Controller debug log mmesg LogTrace the model number watching yyyymmdd_hhmmss _ aunique value gz Engine debug log LogTrace the model number engine yyyymmdd_hhmmss gz Operation panel log LogTrace the model number opepanel yyyymmdd_hhmmss tar gz SMC LogTrace the model numb...

Page 249: ...gTrace the model number gps FontPage FontPage_PS_ the page number _ yyyymmdd_hhmmss jpg Print setting list LogTrace the model number gps PrintSettingList PrintSettingList_RPGL_ yyyymmdd_hhmmss txt LogTrace the model number gps PrintSettingList PrintSettingList_RTIFF_ yyyymmdd_hhmmss csv Error log LogTrace the model number gps ErrorLog yyyymmdd_hhmmss csv Fax information LogTrace the model number f...

Page 250: ...r the initial settings of the copy engine to take effect and then starts an independent self diagnostic test program The self diagnostic test checks the CPU memory HDD and so on An SC code is displayed if the self diagnostic program detects any malfunction or abnormal condition In the case of the error that can start the machine record it in System Error Log ...

Page 251: ...ode occurs When a Level D SC occurs a screen opens on the operation panel to tell the operator An error occurred The job in progress will be erased The machine will reboot automatically after approximately 30 seconds The operator can wait until the machine reboots automatically or touch Reset on the screen to reset the machine immediately and go back to the copy screen If the operator does not tou...

Page 252: ...fter each step 1 Clean the white guide plate SPDF 2 Reconnect the following connectors Scanner Carriage BiCU harness FFC BiCU LEDB harness FFC 3 Replace the white guide plate SPDF 4 Replace the Scanner Carriage 5 Replace the following harnesses Scanner Carriage BiCU harness FFC BiCU LEDB harness FFC 6 Replace the BiCU SC No Level Error Name Error Condition Major Cause Solution SC101 02 D LED Error...

Page 253: ...ollowing steps Check if the SC reoccurs by cycling the power after each step 1 Reconnect the power signal harness 2 Replace the following parts Replace the Scanner Carriage Replace the IPU board Replace the power signal harness SC No Level Error Name Error Condition Major Cause Solution SC111 01 D LED Error scanning rear side The peak white level is less than the prescribed value The connection is...

Page 254: ... signal harness 2 Replace the following parts Clean or replace the SPDF s white plate rear side Replace the SPDF CIS Replace the BiCU board Replace the power signal harness SC No Level Error Name Error Condition Major Cause Solution SC120 00 D Scanner home position error 1 The scanner home position sensor does not detect the scanner leaving the home position Defective scanner home position sensor ...

Page 255: ...Cause Solution SC141 00 D Black level correction error The automatic adjustment has failed to correct the black level to the permissible range Defective scanner carriage Defective BiCU board Defective harness Turn the main power OFF and then ON SC No Level Error Name Error Condition Major Cause Solution SC142 00 D White level correction error The automatic adjustment has failed to correct the whit...

Page 256: ...connectors Scanner Carriage BiCU harness FFC BiCU LEDB harness FFC 2 Replace the following harnesses Scanner Carriage BiCU harness FFC 3 Replace the BiCU SC No Level Error Name Error Condition Major Cause Solution SC151 00 D Black level correction error rear side The automatic adjustment has failed to correct the black level rear side to the permissible range SPDF CIS defective BiCU defective Harn...

Page 257: ...arness FFC 5 Replace the BiCU SC No Level Error Name Error Condition Major Cause Solution SC154 00 D SBU Communication Error rear side Cannot correctly establish communication with the SBU SPDF CIS defective BiCU defective Harness defective Connector defective disconnected loose Check if the SC occurs by turning the power OFF then ON If the SC occurs again do the following steps Check if the SC re...

Page 258: ...en ON Check the connection between BiCU and the controller board Replace the BiCU SC No Level Error Name Error Condition Major Cause Solution SC231 00 D FGATE OFF Error The FGATE signal does not go OFF even when laser emission is going to end This SCs is detected during printing The connection between the BiCU and the controller is loose The BiCU is malfunctioning damaged Laser ASIC Turn the main ...

Page 259: ... Major Cause Solution SC302 D High voltage output error Charge unit Development unit This SC is issued if the BiCU detects a short in the power pack 10 times consecutively Short circuit Replace the controller board Check the connector connection SC No Level Error Name Error Condition Major Cause Solution SC332 00 D Toner supply feed lock Under the condition that the Toner Cartridge has not reached...

Page 260: ...is SC is issued if the BiCU detects a short in the power pack 10 times consecutively Short circuit Replace the controller board SC No Level Error Name Error Condition Major Cause Solution SC498 00 C Temperature humidity Sensor error Temperature sensor output error Out of range between 0 76 V and 2 90 V Humidity sensor output error 2 4 V or more Unmounted sensor Disconnected connector or broken wir...

Page 261: ...ignal in the High status 20 times in succession it reports this error The main motor incurs too much load from a defective unit The main motor is defective Replace the defective unit or the motor SC No Level Error Name Error Condition Major Cause Solution SC530 00 D Fusing fan error The fan motor lock rotating state signal is sampled at 100 ms intervals and the machine fails to receive the lock si...

Page 262: ...r Check the connector Replace the harness Replace the BiCU SC No Level Error Name Error Condition Major Cause Solution SC541 00 A Broken fusing Center thermistor wire The condition whereby the temperature is 20 deg C or less for 5 seconds has been detected 10 times or more Broken thermistor wire Bad connector contact Clear the SP fusing SC Check the connector connection Replace the fusing Center t...

Page 263: ...ame Error Condition Major Cause Solution SC544 00 A Fusing Center thermopile high temperature detected hardware The hardware high temperature error sensor flag is detected 250 degrees C or higher Damaged triac shorted Failed engine control board Failed fusing thermopile Failed fusing thermistor Abnormal fusing control software behavior The PWM signal is continuously supplied from the IH inverter d...

Page 264: ...e PSU SC547 02 D Zero crossing error bad relay contact If a zero crossing interrupt request does not occur in three seconds after the fusing relay is in an ON state an error results Damaged fusing relay open contact Failed fusing relay drive circuit PSU fuse 24VS blown Unstable frequencies at the commercial power supply Check the commercial power supply Replace the fuse Replace the PSU SC547 03 D ...

Page 265: ...or Clear the SP fusing SC Replace the fusing end thermistor SC No Level Error Name Error Condition Major Cause Solution SC554 00 A Fusing End thermistor high temperature detected hardware The hardware high temperature error sensor flag is detected 250 degrees C or higher Damaged triac shorted Failed engine control board Failed fusing thermopile Failed fusing thermistor Abnormal fusing control soft...

Page 266: ...r Condition Major Cause Solution SC633 00 B Counter device error 2 After communication was established the controller received the brake signal from the accounting device Serial line between the optional counter device the relay board and copier control board is disconnected or damaged Turn the main power off on Check the serial communication line SC No Level Error Name Error Condition Major Cause...

Page 267: ...1 to 0 Replace the NVRAM SC No Level Error Name Error Condition Major Cause Solution SC636 02 D IC Card Error Version error The version of the expanded authentication module is not correct Incorrect module version Install the correct file of the expanded authentication module SC No Level Error Name Error Condition Major Cause Solution SC636 11 D IC Card Error OSM user code file error The correct u...

Page 268: ...rame by RAPI protocol but there was no response after trying 3 times once every 100ms The controller board or software is defective The engine board or software is defective The controller board and the engine board are not connected properly Check the connection between the controller board and engine board SC No Level Error Name Error Condition Major Cause Solution SC650 01 B Remote Service Mode...

Page 269: ...r an error that prevents RC Gate operation was detected at power on Displayed only when an error is detected while RC Gate is operating SC is not issued if an error occurs during RC Gate installation because it can be referenced using SP Insufficient current or connection fault The line is not supported and nothing can be done SC No Level Error Name Error Condition Major Cause Solution SC650 13 B ...

Page 270: ...up Chat program parameter error An unexpected error occurred when RC Gate Type M dialed up the NRS Center Software bug Logging only SC No Level Error Name Error Condition Major Cause Solution SC651 02 C Illegal Remote Service Dial up Chat program execution error An unexpected error occurred when RC Gate dialed up the NRS Center Software bug Logging only SC No Level Error Name Error Condition Major...

Page 271: ...rgy saver mode The BiCU defects Parts implementation defect solder scrap implemented parts defect etc Turn the main power OFF ON Replace the BiCU SC No Level Error Name Error Condition Major Cause Solution SC667 01 D Master Device Mode Setting Error The machine detects the CPU mode error when starting up or recovery from energy saver mode The BiCU defects Parts implementation defect solder scrap i...

Page 272: ... write 669 12 Channel error during EEPROM data write 669 13 Device error during EEPROM data write 669 14 Communication interrupted error during EEPROM data write 669 15 Communication timeout error 669 16 Not operating error during EEPROM data write 669 17 Buffer full during EEPROM data write 669 18 No error code during EEPROM data write 669 19 ID error during EEPROM data read 669 20 Channel error ...

Page 273: ...available for the engine and controller boards SC670 02 only If there is new firmware update the boards If there is no new firmware proceed to the next step 2 Reconnect the engine board and the controller board If the SC does not recur no further action is necessary If the SC recurs proceed to the next step 3 Replace the boards in the following order Engine board Controller board or the board betw...

Page 274: ...olution SC673 10 D Operation Panel Flair Communication Error Smart Operation Panel This SC is detected when The Smart Operation Panel is communicating with the main machine this is called flair communication and there was no response from the main machine SP5 748 201 for Smart Operation Panel is not enabled This SC is detected when the CATS module controller cannot respond to the notification from...

Page 275: ...682 37 Failure detection error Turn the main power OFF and then ON Replace the PCDU ID chip Replace the BiCU SC No Level Error Name Error Condition Major Cause Solution SC687 00 D RAPI PER receipt failure Even though 120 seconds have elapsed after RAPI PES request for image transfer is issued a RAPI PER receipt is not received from the controller board Defective controller board Noise Turn the mai...

Page 276: ...rch LPUX_GET_PORT_INFO error SC816 13 D open error SC816 14 D Memory address error SC816 15 D open error SC816 16 D open error SC816 17 D open error SC816 18 D open error SC816 19 D Double open error SC816 20 D open error SC816 22 D Parameter error SC816 23 D read error SC816 24 D read error SC816 25 D read error SC816 26 D write communication retry error SC816 27 D write communication retry error...

Page 277: ...roller system Use another booting SD card having a valid digital signature SC No Level Error Name Error Condition Major Cause Solution SC818 00 D Watchdog timer error The system program fell into a bus hold state or an endless loop of the program interruption occurred causing other process to stop System program defective Controller board defective Optional board defective Turn the main power off ...

Page 278: ...or is detected When a read error still occurs even after three attempts When a write error has occurred EEPROM is defective or has reached its end of life SC No Level Error Name Error Condition Major Cause Solution SC841 00 D Error in data read from the EEPROM When mirrored data read from three different regions in the EEPROM differ each other For some reason the data stored in a particular region...

Page 279: ...f the NAND Flash is near end Near end Life of NAND Flash Replace the controller board as soon as possible SC No Level Error Name Error Condition Major Cause Solution SC845 01 to 05 D Hardware Error Detected when the automatic firmware update SC845 01 Engine Board SC845 02 Controller Board SC845 03 Operation Panel Normal SC845 04 Operation Panel Smart Panel SC845 05 FCU When updating the firmware a...

Page 280: ... Solution SC858 01 A Data encryption conversion error HDD Key Setting Error A serious error occurred during an attempt to update the encryption key Data in the USB Flash etc is corrupted Communication error because of electromagnetic interference etc Controller board is defective Replace the Controller Board SC No Level Error Name Error Condition Major Cause Solution SC858 02 A Data encryption con...

Page 281: ...P5 832 HDD formatting If there is a problem with the HDD it has to be replaced SC No Level Error Name Error Condition Major Cause Solution SC859 01 B Data encryption conversion HDD conversion error HDD check error HDD was not converted correctly during an attempt to update the encryption key Only an error screen is displayed and no SC is issued during conversion This SC is issued after machine res...

Page 282: ...hine restarts Details Abnormal DMAC return value has been received two or more times DMAC timeout serial communication error etc HDD was not successfully converted during encryption key update due to HDD errors or cable noises Check the HDD connection Format the HDD If there is a problem with the HDD it has to be replaced SC No Level Error Name Error Condition Major Cause Solution SC860 00 B Hard ...

Page 283: ... HDD SC863 occurs during the HDD reading and defective sectors are registered up to 101 Format the HDD with SPSP5 832 Replace the HDD SC No Level Error Name Error Condition Major Cause Solution SC863 01 D HDD data read failure The data written to the HDD cannot be read normally Bad sectors were generated during operation An error occurred in an area that does not belong to a partition such as the ...

Page 284: ...l takes 20 to 30 seconds or more the HDD may be the cause If there is a problem with the HDD HDD related SCs such as SC860 and SC863 will occur frequently Print the SC log data and check them SC No Level Error Name Error Condition Major Cause Solution SC863 03 D HDD data read failure The data written to the HDD cannot be read normally Bad sectors were generated during operation An error occurred i...

Page 285: ...ta and check them SC No Level Error Name Error Condition Major Cause Solution SC863 05 D HDD data read failure The data written to the HDD cannot be read normally Bad sectors were generated during operation An error occurred in partition d Guide for when to replace the HDD 1 When SC863 has occurred ten times or more The interval is short Repeatedly occurs in the same situation At power on etc Star...

Page 286: ...written to the HDD cannot be read normally Bad sectors were generated during operation An error occurred in partition f Guide for when to replace the HDD 1 When SC863 has occurred ten times or more The interval is short Repeatedly occurs in the same situation At power on etc Startup takes a long time when the main power is turned on 2 It takes a long time after main power on for the operation pane...

Page 287: ...e for when to replace the HDD 1 When SC863 has occurred ten times or more The interval is short Repeatedly occurs in the same situation At power on etc Startup takes a long time when the main power is turned on 2 It takes a long time after main power on for the operation panel to become ready HDD access may be consuming time Normal HDD access time after main power on is about 5 seconds If the mach...

Page 288: ... is turned on 2 It takes a long time after main power on for the operation panel to become ready HDD access may be consuming time Normal HDD access time after main power on is about 5 seconds If the machine is not waiting for the engine to be ready and it still takes 20 to 30 seconds or more the HDD may be the cause If there is a problem with the HDD HDD related SCs such as SC860 and SC863 will oc...

Page 289: ...ng for the engine to be ready and it still takes 20 to 30 seconds or more the HDD may be the cause If there is a problem with the HDD HDD related SCs such as SC860 and SC863 will occur frequently Print the SC log data and check them SC No Level Error Name Error Condition Major Cause Solution SC863 14 D HDD data read failure The data written to the HDD cannot be read normally Bad sectors were gener...

Page 290: ...ta and check them SC No Level Error Name Error Condition Major Cause Solution SC863 16 D HDD data read failure The data written to the HDD cannot be read normally Bad sectors were generated during operation An error occurred in partition o Guide for when to replace the HDD 1 When SC863 has occurred ten times or more The interval is short Repeatedly occurs in the same situation At power on etc Star...

Page 291: ...written to the HDD cannot be read normally Bad sectors were generated during operation An error occurred in partition q Guide for when to replace the HDD 1 When SC863 has occurred ten times or more The interval is short Repeatedly occurs in the same situation At power on etc Startup takes a long time when the main power is turned on 2 It takes a long time after main power on for the operation pane...

Page 292: ...e for when to replace the HDD 1 When SC863 has occurred ten times or more The interval is short Repeatedly occurs in the same situation At power on etc Startup takes a long time when the main power is turned on 2 It takes a long time after main power on for the operation panel to become ready HDD access may be consuming time Normal HDD access time after main power on is about 5 seconds If the mach...

Page 293: ... is turned on 2 It takes a long time after main power on for the operation panel to become ready HDD access may be consuming time Normal HDD access time after main power on is about 5 seconds If the machine is not waiting for the engine to be ready and it still takes 20 to 30 seconds or more the HDD may be the cause If there is a problem with the HDD HDD related SCs such as SC860 and SC863 will oc...

Page 294: ...ation the HDD returned a CRC error Bad sectors were generated during operation An error occurred in an area that does not belong to a partition such as the disklabel area Format the HDD Replace the HDD SC No Level Error Name Error Condition Major Cause Solution SC864 02 D HDD data CRC error During HDD operation the HDD returned a CRC error Bad sectors were generated during operation An error occur...

Page 295: ...r Condition Major Cause Solution SC864 06 D HDD data CRC error During HDD operation the HDD returned a CRC error Bad sectors were generated during operation An error occurred in partition e Format the HDD Replace the HDD SC No Level Error Name Error Condition Major Cause Solution SC864 07 D HDD data CRC error During HDD operation the HDD returned a CRC error Bad sectors were generated during opera...

Page 296: ...HDD SC No Level Error Name Error Condition Major Cause Solution SC864 11 D HDD data CRC error During HDD operation the HDD returned a CRC error Bad sectors were generated during operation An error occurred in partition j Format the HDD Replace the HDD SC No Level Error Name Error Condition Major Cause Solution SC864 12 D HDD data CRC error During HDD operation the HDD returned a CRC error Bad sect...

Page 297: ...rror Bad sectors were generated during operation An error occurred in partition n Format the HDD Replace the HDD SC No Level Error Name Error Condition Major Cause Solution SC864 16 D HDD data CRC error During HDD operation the HDD returned a CRC error Bad sectors were generated during operation An error occurred in partition o Format the HDD Replace the HDD SC No Level Error Name Error Condition ...

Page 298: ...r Condition Major Cause Solution SC864 20 D HDD data CRC error During HDD operation the HDD returned a CRC error Bad sectors were generated during operation An error occurred in partition s Format the HDD Replace the HDD SC No Level Error Name Error Condition Major Cause Solution SC864 21 D HDD data CRC error During HDD operation the HDD returned a CRC error Bad sectors were generated during opera...

Page 299: ...d an error The HDD returned an error that does not constitute SC863 bad sector or SC864 CRC error An error occurred in an area that does not belong to a partition such as the disklabel area Replace the HDD SC No Level Error Name Error Condition Major Cause Solution SC865 02 to 23 D HDD access error During HDD operation the HDD returned an error The HDD returned an error that does not constitute SC...

Page 300: ...68 00 D SD card access error The SD controller returned an error during operation An error occurred at the mount point of mnt sd0 SD card is defective SD controller is defective Reformat the SD card using the SD Formatter made by Panasonic Check the SD card insertion status Replace the SD card Replace the controller board Do not format the SD card supplied with the main machine or sold as an optio...

Page 301: ...mulated time exceeds 24 hours The proximity sensor is disabled and is in the detection state at all times SC No Level Error Name Error Condition Major Cause Solution SC869 02 C Malfunction of the proximity sensor is detected Continuously non detecting malfunction In the non detection state the following operations are detected 20 times continuously Pressing energy saver key or touching the operati...

Page 302: ... On startup Inconsistency in Address Book entry number SC870 20 B Address Book data error File I O Failed to initialize file SC870 21 B Address Book data error File I O Failed to generate file SC870 22 B Address Book data error File I O Failed to open file SC870 23 B Address Book data error File I O Failed to write to file SC870 24 B Address Book data error File I O Failed to read file SC870 25 B ...

Page 303: ...r Encryption settings Failed to move a file during an attempt to change the encryption setting SC870 58 B Address Book data error Encryption settings Failed to delete a directory during an attempt to change the encryption setting SC870 59 B Address Book data error Encryption settings Detected a resource shortage during an attempt to change the encryption setting When an error related to the Addres...

Page 304: ...rea Start option error SC874 15 D Delete all error Delete data area No designated sector number SC874 16 D Delete all error Delete data area failure in performing hdd erase SC874 41 D Delete all error Delete data area Other fatal errors SC874 42 D Delete all error Delete data area End by cancellation SC874 61 to 65 D Delete all error Delete data area library error SC874 66 D Delete all error Delet...

Page 305: ...uted Data Overwrite Security option SD card is broken Data Overwrite Security option SD card has been removed If the SD card is broken prepare a new Data Overwrite Security option SD card and replace the NVRAM If the SD card has been removed turn the main power off and reinstall a working Data Overwrite Security option SD card SC No Level Error Name Error Condition Major Cause Solution SC878 00 D ...

Page 306: ...tor Error An error occurred when doing self check against seed for random number generated TPM is defective Turn the main power switch off and on Replace the controller board SC No Level Error Name Error Condition Major Cause Solution SC880 00 D MLB error The response is not received within the specified time during the access to the MLB Defective MLB Replace the MLB Remove the MLB SC No Level Err...

Page 307: ...ration Incorrect argument Incorrect internal parameter Insufficient working memory Abnormal performance caused by an error that cannot be detected in normal SC detection due to hardware specifications Turn the main power switch off and on Reinstall the software of the controller board Reinstall the software of the engine board SC No Level Error Name Error Condition Major Cause Solution SC991 00 C ...

Page 308: ...alled properly Check whether downloaded applications are correctly configured SC No Level Error Name Error Condition Major Cause Solution SC998 00 D Application start error After power ON no application program was registered to the system within the specified period of time No application started or ended normally Even though the application started up it cannot be rendered due to an unknown faul...

Page 309: ...n the operation panel Jam History SP7 507 shows the paper jam history CODE Indicates the jam code SIZE Indicates the paper Size Code TOTAL Indicates the total counter SP7 502 001 DATE indicates the date when the jam occurred The 10 latest printer jams are displayed Initial jams are not recorded ...

Page 310: ...he location of a jam Appears on the operation panel These are lists of jam codes for the main machine and peripheral devices Please note Late jam The paper has failed to arrive within the prescribed time due to a jam that has occurred upstream of the referenced sensor Lag jam The paper has failed to leave the location of the referenced sensor within the prescribed time due to a jam downstream of t...

Page 311: ...ay No Paper Feeding A0 9 Duplex No Paper Feeding Z2 17 Registration Sensor Late Jam A1 20 Paper Exit Sensor Late Jam B C 57 Registration Sensor Lag Jam B 60 Paper Exit Sensor Lag Jam B Z1 23 Duplex Exit Sensor Late Jam B C 63 Duplex Exit Sensor Lag Jam Z1 26 Duplex Entrance Sensor Late Jam Z1 66 Duplex Entrance Sensor Lag Jam Z1 Z2 Optional Bank Jam Code Jam Type Position Code 4 Tray 2 No Paper Fe...

Page 312: ... Troubleshooting 300 Jam Code Jam Type Position Code 5 Tray 3 No Paper Feeding Y2 54 Tray 3 Relay Sensor Vertical Transport Sensor Lag Jam A1 Y1 Y2 1 Tray 3 Relay Sensor Vertical Transport Sensor Jam Y2 ...

Page 313: ... Paper feed direction 1 Enter the SP mode and then print the test pattern 17 Trim Area with SP2 109 001 2 Adjust the blank margin width of the image with SP2 103 001 004 Leading edge 2 7 to 9 9 mm Default 3 0 mm Trailing edge 0 0 to 9 9 mm Default 2 0 mm Left 0 0 to 9 9 mm Default 2 0 mm Right 0 0 to 9 9 mm Default 2 0 mm Registration Adjustment Print Area Check that the adjustment meets the produ...

Page 314: ... mode and then print the test pattern 17 Trim Area with SP2 109 001 Print the test pattern and then adjust the leading edge registration in the SP mode to the optimum value 2 Do SP1 002 001 002 003 004 006 to check and adjust the registration 3 Check the side to side registration for each paper feed tray Scanner SPDF Image Adjustment Scanner Image Adjustment Before the scanner adjustment do the Si...

Page 315: ... mode SP No Name Specification SP4 008 Sub scan magnification 1 0 Registration A Leading edge registration B Side to side registration 1 Place the test chart on the exposure glass and make a copy from one of the paper feed trays 2 Check the leading edge and side to side registration and adjust as necessary with the following SP modes Name SP No Specification L Edge Regist Adjustment SP4 010 001 0 ...

Page 316: ... 0 mm SP6 006 003 Leading Edge Regist Front 5 0 mm SP6 006 007 Rear Edge Erase 5 0 mm Magnification 1 Place the temporary test chart on the SPDF and make a copy from one of the paper feed trays 2 Check the magnification and adjust it with SP6 017 001 if necessary SP No Name Range SP6 017 001 SPDF Adjustment Magnification 5 0 Problem at Regular Intervals Image problems may appear at regular interva...

Page 317: ... 8 mm When Vertical Banding is Generated The vertical banding on a print image may be improved by the Drum Rotation function 1 Select a drum rotation level User Tools Counter key Maintenance Drum Rotation 2 Select a drum rotation level from the following 2 levels Level 1 Normal and Level 2 Strong Operation Level 1 Photoconductor idles for 55 seconds Level 2 Photoconductor idles for 30 seconds for ...

Page 318: ...ey Maintenance Fusing Roller Cleaning 3 A sheet of paper is fed and images are printed on both sides of the paper 4 Check that the black spots do not appear any more The effectiveness of the fusing cleaning varies depending on the types of images printed or paper types used until now Therefore the problem may be improved by performing Fusing Roller Cleaning several times which consumes toner Paper...

Page 319: ... Stacked in the Output Tray Depending on the number of sheets delivered the stacked paper may spill If the number of stacked sheets is substantial you can prevent the stack from spilling by adjusting the stopper A The stopper supports paper up to Legal size ...

Page 320: ... size Legal size Recycled or Thin Paper Is Severely Curled after Printing If the delivered paper is curled it cannot be stacked properly In such a case raise the paper stopper on the output tray and remove the paper frequently ...

Page 321: ...ed Descriptions 309 7 Detailed Descriptions Overview Mechanical Component Layout 1 Exit Switchback unit 2 Fusing unit 3 PCDU 4 LED head 5 Toner cartridge 6 Bypass feed tray 7 Paper feed unit 8 Duplex paper path ...

Page 322: ...10 Drive Layout 1 Duplex exit motor 2 Fusing drive gear 3 Drum gear 4 Registration clutch 5 Toner supply clutch 6 Bypass feed clutch 7 Bypass bottom plate clutch 8 Relay clutch 9 Paper feed clutch 10 Main motor 11 Duplex clutch ...

Page 323: ...liar with Predecessor Products Unit Items MP 402SPF SP 401SPF Operation Panel Smart Operation Panel 2nd generation Available Not available Scanner Legal Size Original Available Not available Document Feeder Method Single Pass Document Feeder Auto Reverse Document Feeder CIS Available Not available Reverse Junction Mechanism Not available Available PCBs Copy Data Security on BiCU Available Optional...

Page 324: ...gy saving The writing process uses only an LED head The LED spacer contacts the drum unit and keeps the LED array at the correct distance from the OPC for correct focusing 1 LED Head 2 LED Spacer 3 OPC LED Head Components The LED head is composed of the following parts You cannot replace each part You can only replace the complete LED head ...

Page 325: ...LFOC LENS ARRAY Mechanisms Writing method Tiny LEDs capable of creating images at 1200 dpi are arranged in a line Light beams emitted by the LEDs are focused using the Self focusing Lens Array SLA creating an image on the OPC drum 1 LED Board 2 SLA SELFOC LENS ARRAY 3 OPC ...

Page 326: ...he whole image position Vertical Scan Adjusted by changing the light emission timing There is no mechanical adjustment unlike laser writing Writing is applied across the extent of the LED head in the horizontal direction So if you want to adjust to printing position to an area that is outside the one that is within the setting range in Registration adjust the paper position in the feed tray To adj...

Page 327: ...7 Detailed Descriptions 315 Adjustment at Replacement Adjustment at LED head replacement is not needed because there is an EEPROM on the LED board This ROM contains light volume adjustment data ...

Page 328: ...Supply coil 2 Toner box 3 Used toner collection box 4 Used toner transport coil 5 1st Mixing coil 6 2nd Mixing coil 7 Toner Supply Roller 8 Development Roller 9 OPC 10 Waste Toner Collection coil 11 OPC Cleaning Blade 12 Charge Roller 13 Charge Cleaning Roller 14 Development Blade Separating the Toner Cartridge and PCDU The toner cartridge can be detached from the machine either on its own or toge...

Page 329: ...verview The toner cartridge contains the toner box toner supply mechanisms and the used toner collection box The toner supply port on the toner cartridge has a shutter that opens when the toner cartridge is installed in the PCDU Toner One type only 10 400 pages 6 3P J Details Toner Supply The toner supply clutch turns ON and the coils in the toner cartridge rotate to transfer toner to the box tap ...

Page 330: ...ine ID SP7 931 002 Toner info Version SP7 931 003 Toner info Brand ID SP7 931 004 Toner info Area ID SP7 931 005 Toner info Class ID SP7 931 006 Toner info Color ID SP7 931 007 Toner info Maintenance ID SP7 931 008 Toner info New AIO SP7 931 009 Toner info Recycle Count SP7 931 010 Toner info EDP Code SP7 931 011 Toner info Serial No SP7 931 012 Toner info Remaining Toner SP7 931 013 Toner info To...

Page 331: ...umber of prints that can be made until toner end is as follows Rough indication Notify Sooner Before 7 days about 920 pages Normal factory default Before 5 days about 660 pages Notify Later Before 3 days about 400 pages This setting is not available in the UP mode To adjust use SP3 098 001 Days Before End Toner 0 Notify Sooner 1 Normal 2 Notify Later The number of prints rough indication that can ...

Page 332: ... motor drives PCDU through a coupling Development The development mechanism contains the development roller 1 the toner supply roller 2 and the development blade 3 The toner supply roller 2 provides the development roller 1 with toner The electrostatic latent image on the surface of the PCDU takes on toner and turns into a visible toner image The development blade 3 ensures that the toner is appli...

Page 333: ... is dirty the applied electric charge becomes uneven Therefore the charge roller is always in contact with the charge cleaning roller 2 which cleans the charge roller Toner Mixing The toner moves as shown in the following drawing The 1st mixing coil 1 moves the toner to the right side The 2nd mixing coil 2 moves toner to the left side Finally the toner supply roller 3 supplies toner to the develop...

Page 334: ... the ID chip A is read In this way the machine detects when a new PCDU is inserted Used Toner Transport Used toner is collected from the PCDU by the waste toner collection coil and transferred via the used toner transport path 1 on the side of the PCDU to the toner cartridge s used toner collection box ...

Page 335: ...7 Detailed Descriptions 323 Related SPs 3 098 001 Days Before End Toner Changes the toner near end alert timing 7 931 xxx Toner info ID chip information can be checked ...

Page 336: ... OPC drum and the transfer roller During this time the toner on the OPC drum surface is transferred to the paper by the positive electric charge on the transfer roller The voltage is applied to the transfer roller from the PSU via receptacles electrode terminals transfer roller spring at the front and bearings conductive resin To minimize fluctuations caused by factors such as the environment and ...

Page 337: ...ner may transfer to the roller surface following a paper jam or if the paper is smaller than the image Periodic cleaning of the roller is required to prevent this toner from migrating back to the rear of new printouts The machine cleans the roller at the following times After initial power on After clearing of a copy jam At the end of a job The PSU first supplies a negative cleaning current about ...

Page 338: ...eed tray and the bypass feed tray Mechanism Paper Feeding Upon receiving the paper feed signal the Paper Feed Clutch is turned on to rotate the Paper Feed Roller The friction pad ensures that only the top sheet is fed When the paper fed into the machine activates the Registration Sensor the Paper Feed Clutch is turned off When the toner image on the transfer belt is at the correct position the Reg...

Page 339: ...the factory sizes up to A4 SEF can be loaded in the cassette To support paper sizes larger than A4 SEF unlock the tray extension lock 1 in the diagram to extend the tray and then place the Paper Feed Cover on the tray Paper Size Detection The paper size is detected by a combination of three switches on the Paper Size Switch 2 The switches are operated by the Paper Size Dial 1 located on the right ...

Page 340: ...2 SW2 3 SW3 Paper size detection combination L Switch is pressed SW 1 SW 2 SW 3 Paper Size 1 L L L A4 SEF 2 L H L A5 SEF 3 H L L A6 LEF 4 H H L LegalSEF 5 L L H Letter SEF 6 L H H 7 H L H HalfLetter_SEF 8 H H H Paper cassette is not set ...

Page 341: ...ack and pinion mechanism of the side guides from side to side Bypass Tray Paper Feed Operation When the paper feed signal is received by the Bypass Feed Tray the Bypass Bottom plate is lifted up and then the Bypass Clutch is turned on to rotate the Bypass Feed Roller The friction pad ensures that only the top sheet is fed After the paper is fed out the Duplex Exit Clutch is turned on to feed the p...

Page 342: ... to the bottom plate lifting system of the bypass tray Then a cam on the left as you face the machine starts rotating to lift the bottom plate up and down The bottom plate position sensor detects up down movement of the bottom plate by detecting a sensor actuator on the left side of the cam Bottom Plate Position Sensor ON Bottom Plate is down OFF Bottom Plate is rising Bypass Bottom Plate Control ...

Page 343: ...ion The bypass tray has a paper set sensor and a paper end sensor When paper is loaded into the tray the Bypass Paper End Sensor is turned ON allowing the light beam to pass through Bypass Paper End Sensor ON Contains paper OFF Does not contain paper Side to side Registration Adjustment in the Bypass Tray To adjust side to side registration loosen the screw at the right side of the tray and move t...

Page 344: ...7 Detailed Descriptions 332 side guides from side to side ...

Page 345: ...thermistor is mounted on the center of the hot roller to detect the temperature and turn the fusing lamp on and off To prevent overheating a thermostat is mounted at the center and a contact thermistor is mounted at one of the ends Fusing Pressure Separation Exit Pressure is applied at all times to the hot roller and fusing pressure roller by springs The fused paper is separated from the hot rolle...

Page 346: ...pes Since the machine does not have a sensor to detect the position of this lever be sure to raise the lever to its original position after printing on envelopes Before being shipped from the factory the envelope lever is lowered to prevent deformation of the hot roller Keep the envelope lever lowered when not using the machine for a long period Rough indication Approx 2 weeks Parts Layout 1 Therm...

Page 347: ...thermistor detects the Standby Mode B temperature The lamp turns on off to keep this temperature To print the temperature is increased to the Print Mode C temperature After printing the hot roller rotates pre rotation to prevent overshooting after printing A Warming Up Mode B Standby Mode C Print Mode D Standby Mode E Energy Saver Mode F Power On G Job In The fusing temperature in each mode is as ...

Page 348: ...rature of the thermostat becomes greater than 185 C the thermostat opens removing power from the fusing lamp At this time the machine stops The thermistor center 2 monitors the surface temperature of the hot roller If the temperature becomes greater than 250 C the CPU cuts off the power to the fusing lamp The thermistor edge 3 also monitors the surface temperature of the hot roller If the temperat...

Page 349: ...it for periodical replacement has a new unit detection mechanism When the machine is switched on after installing a new fusing unit the engine board detects the fuse A under the drawer connector of the new fusing unit and then blows the fuse This resets the counter Related SPs 5 810 001 SC Reset Fusing SC Reset The CE uses this to cancel the fusing unit SC condiiton ...

Page 350: ...r over by rotating the duplex exit roller in reverse In duplex printing the junction gate performs a switchback operation and the duplex exit roller rotates in reverse to feed the leading edge of the paper on which Side 1 has been printed to the duplex exit roller After the paper s trailing edge passes the paper exit sensor the junction gate returns to its original position before the paper is del...

Page 351: ...e junction gate and duplex exit roller to initiate the switchback operation If the height of the paper stacked on the output tray exceeds a certain limit the paper overflow sensor detects it based on the position of the paper overflow sensor feeler and then the machine stops printing Paper Exit Guide Plate The paper exit guide plate 1 holds down the trailing edge of each sheet of paper after it ex...

Page 352: ...e sequence Timing control for peripherals Image processing video control CTL Controller Board The Controller board controls the following functions SDRAM 10Base T 100Base Tx Giga Ethernet USB2 0 NV RAM Operation panel interface PSU Power Supply Unit Generates DC power from the wall socket AC power supply and supplies it to each control circuit ...

Page 353: ...l FCU Controls the fax program PCDU Set Detection Board Detects whether or not the PCDU is installed correctly ID Chip Relay Board Relays the ID chip data of the toner cartridge DC Switch Controls the on off operation of the DC power supply Toner End Detection Board Toner End Sensor Detects whether the toner has run out ...

Page 354: ...nsor 3 SPDF original set sensor 14 Scanning guide plate front side 4 Pick up roller 15 Pre scanning roller rear side 5 Original set sensor actuator 16 Scanning guide plate rear side 6 Stopper 17 SPDF CIS 7 Friction pad 18 Exit roller 8 Feed roller 19 Platen 9 Feed sensor actuator 20 Original exit tray 10 SPDF feed sensor 21 SPDF motor 11 SPDF entrance roller ...

Page 355: ...rives all SPDF rollers via gears The feed roller clutch B controls the mechanism for picking up the original Original Detection When an original A is placed on the original tray correctly the original set sensor actuator B is pushed up and the original set sensor C turns off not interrupted The machine judges this state as the placement of an original The stopper D prevents the user from placing o...

Page 356: ...be fed from the feed roller A to the SPDF entrance roller C The friction pad D ensures that only one sheet of the original enters the feeder at a time When the original reaches the pre scanning front side roller B via the SPDF entrance roller the original moves the feed sensor actuator C and the feed sensor D is turned ON Then the feed roller clutch E is turned OFF to stop the feed roller F and th...

Page 357: ...t sensor E If an error occurs it is reported as a paper jam The original is fed by the pre scanning rear side roller D scanned by the SPDF CIS F on the scanning guide plate rear side G and then fed out by the exit roller H When the original passes through the SPDF entrance roller A the feed sensor B is detected OFF If the next original is set the original set sensor F detects ON and the feed rolle...

Page 358: ...7 Detailed Descriptions 346 ...

Page 359: ...he light source is an LED array Light from the LED array board A goes to the original via the light guiding panel B and the reflector C Then from the original the light follows the light path to the CCD J The elements in the array are more densely spaced at the ends than at the center to make sure that enough light reaches the left and right edges of the original The light reflected from the origi...

Page 360: ...The scanner drive motor C drives the drive belt B in order to move the carriage A along the guide rod D Scanning starts with the carriage A at the scanner HP sensor E After scanning the carriage A returns to the HP sensor E The actuator for the scanner HP sensor E is on the underside of the carriage B When you wish to move the carriage use the drive belt Do not pull the carriage directly ...

Page 361: ... by a combination of three switches on the Paper Size Switch 2 The switches are operated by the Paper Size Dial 1 located on the right side of the Paper Feed Tray 1 SW1 2 SW2 3 SW3 Paper size detection combination L Switch is pressed SW 1 SW 2 SW 3 Paper Size 1 L L L A4 SEF 2 L H L A5 SEF 3 H L L A6 LEF 4 H H L Legal SEF ...

Page 362: ...friction pad method to separate paper The friction pad method makes it possible to feed only one sheet at a time the top sheet by the friction between the friction pad and the paper 1 Paper feed roller 2 Paper feed sensor 3 Paper feed motor 4 Friction pad Paper Lift Pushing in the paper cassette makes the tray arms rise along the grooves in the sloping guide and then the bottom plate is lifted by ...

Page 363: ... Tray arms 2 Springs 3 Bottom plate Paper End Detection When the optional bank 1 runs out of paper the feeler 2 drops into the cutout in the bottom plate to actuate the paper end sensor 3 1 Optional bank 2 Feeler 3 Paper end sensor ...

Page 364: ...Sleep Mode Timer The user can specify whether or not to use Sleep Mode with User Tools System settings Administrator Tools Sleep Mode Entry by Sleep Mode Timer Default Enable Sleep Mode Timer The user can set these timers with User Tools System settings Timer setting Sleep Mode Timer Default 1 min 1 60 min Weekly Timer System settings Timer Settings Weekly Timer Specify time when the machine switc...

Page 365: ...ain Power On Timer Suspension Period the Main Power On timer will not be performed although the Main Power On Timer Suspension Period term expires To enable Main Power On timer you need to turn the main power switch on manually Fusing Off Mode System settings Timer Settings Fusing Unit Off Mode Energy Saving On Off Fusing Unit Off Mode Energy Saving On Off You can specify whether Fusing Unit Off m...

Page 366: ...ss than 10 sec Recommendation We recommend that the default settings should be kept If the customer requests that these settings should be changed please explain that their energy costs could increase and that they should consider the effects on the environment of extra energy use If it is necessary to change the settings please try to make sure that the Sleep Mode timer is not too long Try with a...

Page 367: ...Latest Release Initial Release August 2016 Copyright c 2016 Ricoh Co Ltd MP 402SPF Machine Code M0A0 Appendices ...

Page 368: ......

Page 369: ...eed Unit PB1060 12 Paper Feed Unit PB1070 12 2 Appendices Preventive Maintenance Tables 13 Preventive Maintenance Tables 13 Maintenance Tables 13 3 Appendices SP Mode Tables 17 Service Program Mode 17 Service Table Key 17 Main SP Tables 1 18 SP1 XXX Feed 18 Main SP Tables 2 21 SP2 XXX Drum 21 Main SP Tables 3 29 SP3 XXX Process 29 Main SP Tables 4 30 SP4 XXX Scanner 30 Main SP Tables 5 Engine 40 S...

Page 370: ...re Configuration 175 Printing Features 175 Behavior of USB Printer Detection 175 Auto PDL Detection Function 175 Print Images Rotation 179 PJL USTATUS 180 Scanner Features 183 Display settings of recently used scan destination 183 The Setting of SMTP authentication in Scan to Email 183 The Qualification Switching of Scan to Folder 184 Management Features 186 How to Disable the Document Server Func...

Page 371: ...g from Tray 1 First Copy Time 6 seconds or less A4 SEF LT SEF feeding from Tray 1 Continuous Copy Speed One sided copy 300 x 300 dpi feeding from Tray 1 40 pages per minute A4 SEF 42 pages per minute LT SEF Two sided copy 300 x 300 dpi feeding from Tray 1 35 pages per minute A4 SEF 36 pages per minute LT SEF Max Original Size Exposure Glass 216 356 mm 8 5 x 14 0 inches A4 LT Legal Single Pass Docu...

Page 372: ... 52 162g m2 45 139kg Duplex 52 162g m2 45 139kg Auto Original Size Detection SPDF No Exposure Glass No Edge Erase Margin Copier Leading edge 3 0 1 5mm Trailing edge 3 0mm Left edge 2 0 1 5mm Right edge 2 0mm The margin for envelopes is 15 mm 0 6 inches for the leading edge and 10 mm 0 4 inches for the other edges Reproduction Ratio Fixed NA Enlargement 155 129 Full size 100 Reduction 93 78 65 EU A...

Page 373: ...y Continuous Printing Speed One sided printing 40 ppm A4 SEF 42 ppm LT SEF Two sided printing 35 ppm A4 SEF 36 ppm LT SEF Resolution 300 600 1200dpi Printer Language Standard PCL5e 6 Postscript3 PDF Direct Option XPS IPDS Interface Standard Ethernet 1000BASE T 100BASE TX 10BASE T USB2 0 Type A USB2 0 Type B SD card Option IEEE1284 IEEE802 11a b g n Wireless LAN NIC Print server Protocol TCP IP IPv...

Page 374: ... scale 256 tones Scanning Resolution Basic 200dpi Scan to Email 100dpi 200dpi 300dpi 400dpi 600dpi Scan to Folder 100dpi 200dpi 300dpi 400dpi 600dpi Network TWAIN scanner 100 1200dpi WIA scanner 100 1200dpi Compression Method Black and White TIFF MH MR MMR JBIG2 Full color Grayscale JPEG Interface Standard Ethernet 1000BASE T 100BASE TX 10BASE T USB2 0 Type A Operation Panel SD card slot Operation...

Page 375: ... LEF 210 148 B B D C B6 SEF 128 182 B B D C B6 LEF 182 128 N N D N A6 SEF 105 148 A A D C A6 LEF 148 105 N N N N DLT SEF 11 17 N N N N DLT LEF 17 11 N N N N LG SEF 8 1 2 14 A A D C LG LEF 14 8 1 2 N N N N LT SEF 8 1 2 11 A A D C LT LEF 11 8 1 2 N N N N HLT SEF 5 1 2 8 1 2 A A D C HLT LEF 8 1 2 5 1 2 N N D N Exective SEF 7 1 4 10 1 2 B B D C Exective LEF 10 1 2 7 1 4 N N N N F SEF 8 13 B B D C F LE...

Page 376: ... to set the dial to the paper size B Supported size Need to set the dial to and select the paper size at the operation panel N Not supported Remarks Bypass Tray C Supported D Supported Need to select the Bypass Tray and the paper size at the operation panel N Not supported Remarks Duplex C Supported N Not supported Paper Exit Mainframe Paper Size W x L Paper Exit Tray 12 x 18inch SEF 305 458 N A3 ...

Page 377: ...ctive SEF 7 1 4 10 1 2 C Exective LEF 10 1 2 7 1 4 N F SEF 8 13 C F LEF 13 8 N Foolscap SEF 8 1 2 13 C Foolscap LEF 13 8 1 2 N Folio SEF 8 1 4 13 C Folio LEF 13 8 1 4 N 8K SEF 267 390 N 16K SEF 195 267 C 16K LEF 267 195 N Custom Size Width mm 60 216 Custom Size Length mm 127 900 Postcard SEF 100 148 C Postcard LEF 148 100 N Double postcard SEF 200 148 C Double postcard LEF 148 200 C Remarks Output...

Page 378: ...Windows 8 1 Windows 10 TWAIN Yes Yes Yes Yes Yes PC FAX Yes Yes Yes Yes Yes Printer Language Windows Server 2008 2008 R2 Windows Server 2012 2012 R2 Mac OSX 10 7 or later TWAIN Yes Yes No PC FAX Yes Yes No The Network TWAIN and LAN Fax drivers are provided on the scanner drivers CD ROM This software lets you fax documents directly from your PC Address Book Editor and Cover Sheet Editor are to be i...

Page 379: ... TCP IP network This provides the parallel printing and recovery printing features This is provided on the printer drivers CD ROM Remote Communication Gate A A communication device that enables digital MFPs and printers to be connected to the communication server in the maintenance center ...

Page 380: ... 0 or less Power is supplied from the main unit W Dimensions W x D x H 370 392 95 mm 14 6 15 4 3 7 inch Weight 4 1 kg 9 0 lbs Paper Feed Unit PB1070 Category Item Unit Paper Size A4 B5 A5 B6 A6 Legal Letter HLT Executive F Foolscap Folio 16K Custom size Min 100mm x 216mm 3 93 x 8 46 Max 216mm x 356mm 8 46 x 14 0 Paper Weight 52 162 g m2 14 43 lbs Paper Output Capacity 500 sheet Power Consumption 1...

Page 381: ... ACV color ratio and P J So these parts are categorized not as PM parts but as yield parts EM parts The parts with R in this table are yield parts Paper Feed Item 40K 180K 600K EM Remarks Registration Roller C Wipe with a damp cloth when cleaning Registration Sensor C Remove paper dust Transport Roller C Wipe with a damp cloth when cleaning Paper Feed Roller Tray R C Replace when a feeding failure...

Page 382: ...xposure Glass C Use the Ricoh exposure glass cleaner SPDF The PM count for the following items is based on the number of originals fed Item 30K 45K 180K EM Remarks Friction Pad R C Wipe with a dry cloth when cleaning Pick up Roller R C Wipe with a damp cloth when cleaning Feed Roller R C Wipe with a damp cloth when cleaning SPDF entrance roller C Wipe with a damp cloth when cleaning Pre scanning r...

Page 383: ... Image Transfer Exit Guide Rear Do not use the LED lens cleaner Clean toner stacked in the hollows with a slightly wet cloth Wipe off five to six times towards to the center from outside until stacked toner is completely wiped off Make sure you do not use detergent and also do not wipe off to the outside Paper Feed Tray PB1060 Paper Feed Tray PB1070 Item 40K 180K 600K EM Remarks Grip Roller C Wipe...

Page 384: ... Appendices Preventive Maintenance Tables 16 Item 40K 180K 600K EM Remarks Wipe with a damp cloth when cleaning Friction Pad Tray R C Replace when a double feed occurs Wipe with a dry cloth when cleaning ...

Page 385: ...ue reset to 3 0 after an NVRAM reset and the value can be changed in 0 1 mm steps with each key press Value stored in NVRAM After a RAM reset this default value factory setting is restored DFU Denotes Design or Factory Use Do not change this value Japan only The feature or item is for Japan only Do not change this value SSP This denotes a Special Service Program mode FSP This denotes a Factory Ser...

Page 386: ... 1 003 022 Paper Buckle Tray1 Thick ENG 5 to 5 0 1mm 1 003 023 Paper Buckle Tray1 Envelope ENG 5 to 5 0 1mm 1 003 031 Paper Buckle Tray2 Plain ENG 5 to 5 0 1mm 1 003 032 Paper Buckle Tray2 Thick ENG 5 to 5 0 1mm 1 003 041 Paper Buckle Tray3 Plain ENG 5 to 5 0 1mm 1 003 042 Paper Buckle Tray3 Thick ENG 5 to 5 0 1mm 1 003 061 Paper Buckle Duplex Plain ENG 5 to 5 0 1mm 1 003 062 Paper Buckle Duplex T...

Page 387: ...1 0 1 1 159 001 FusingJamDetect SCdisplay ENG 0 to 1 0 1 1 801 011 Motor Speed Adj Exit Reverse ENG 4 to 4 0 0 1 1 907 005 Paper Timing Adj Reverse Stop Posi ENG 10 to 10 0 1mm 1 907 015 Paper Timing Adj Re Feed Stop Posi ENG 10 to 10 0 1mm 1 908 015 Paper Timing Adj Junc Gate SOL ON ENG 10 to 10 0 1mm 1 908 017 Paper Timing Adj Junc Gate SOL OFF ENG 10 to 10 0 1mm 1 921 011 Fact LeadEdge Reg By p...

Page 388: ...y Small Category ENG or CTL Min to Max Init Step 1 922 003 Fact S to S Reg Tray 2 ENG 4 to 4 0 0 1mm 1 922 004 Fact S to S Reg Tray 3 ENG 4 to 4 0 0 1mm 1 922 006 Fact S to S Reg Duplex ENG 4 to 4 0 0 1mm 1 952 001 Fan Off Mode Time ENG 0 to 60 13 1min ...

Page 389: ...ient a0 ENG 500 to 350 350 1 2 001 101 C bias Control F Coefficient a1 ENG 0 8 to 1 2 1 0 01 2 001 102 C bias Control F Coefficient a2 ENG 0 to 10 5 0 1 2 001 103 C bias Control F Coefficient a3 ENG 20 to 0 9 9 0 1 2 101 001 Reg Correct Main Dot ENG 300 to 300 0 1dot 2 102 002 Magnification Adj Sub Mag N ENG 1 to 0 3 0 2 0 1 2 102 004 Magnification Adj Sub Mag L ENG 1 to 1 0 2 0 1 2 103 001 Erase ...

Page 390: ...J cm 2 2 104 012 Exposure energy Low Discharge ENG 0 23 to 0 98 0 7 0 01uJ cm 2 2 105 001 LED Emit Time Adj Normal Speed ENG 50 to 200 100 1 2 105 002 LED Emit Time Adj Low Speed ENG 50 to 200 100 1 2 106 021 LEDA Emit Time Print Normal ENG 1000 to 8800 3000 1ns 2 106 022 LEDA Emit Time Print Low ENG 1000 to 8800 3000 1ns 2 106 023 LEDA Emit Time Quenching Normal ENG 1000 to 8800 3000 1ns 2 106 02...

Page 391: ... DV bias Control DV _offset ENG 75 to 75 0 25v 2 201 011 DV bias Control Line1 L1 ENG 500000 to 950000 500000 50000mm 2 201 012 DV bias Control Line2 L2 ENG 1000000 to 1950000 1000000 50000mm 2 201 013 DV bias Control Line3 L3 ENG 2000000 to 3950000 3000000 50000mm 2 201 014 DV bias Control Line4 L4 ENG 4000000 to 7950000 5000000 50000mm 2 201 015 DV bias Control Line5 L5 ENG 8000000 to 19950000 8...

Page 392: ...ffset ENG 15 to 15 0 1uA 2 301 003 Transfer bias Control T _2_back_offset ENG 15 to 15 0 1uA 2 301 101 Transfer bias Control Used Adjust A2 ENG 0 to 100 80 1 2 301 102 Transfer bias Control Used Adjust A3 ENG 0 to 100 70 1 2 301 103 Transfer bias Control Used Adjust A4 ENG 0 to 100 65 1 2 301 104 Transfer bias Control Used Adjust A5 ENG 0 to 100 60 1 2 301 105 Transfer bias Control Used Adjust A1_...

Page 393: ... Speed Remaining L 182 ENG 0 01 to 1 0 17 0 01g sec 2 925 001 Toner Supply consumed amount ENG 0 to 100000 0 0 1mg 2 925 002 Toner Supply Supply Threshold ENG 1 to 100000 300 0 1mg 2 925 003 Toner Supply Sup Coefficient ENG 0 to 5 0 7 0 1 2 926 001 Recovery Supply Recovery Amount ENG 0 to 300 5 1g 2 926 002 Recovery Supply Mixing Time ENG 0 to 300 10 1sec 2 926 003 Recovery Supply Recovery Count E...

Page 394: ...ion HH 240 Lower ENG 0 to 70 38 1count 2 930 007 Detection MM 240 Upper ENG 0 to 70 18 1count 2 930 008 Detection MM 240 Lower ENG 0 to 70 34 1count 2 930 009 Detection LL 240 Upper ENG 0 to 70 18 1count 2 930 010 Detection LL 240 Lower ENG 0 to 70 36 1count 2 930 011 Detection HH 182 Upper ENG 0 to 70 38 1count 2 930 012 Detection HH 182 Lower ENG 0 to 70 52 1count 2 930 013 Detection MM 182 Uppe...

Page 395: ... 1 to 10 5 1count 2 931 006 Supply Error SC332 Count ENG 0 to 10 0 1count 2 932 001 End Detection End Count ENG 0 to 10000 0 1count 2 932 002 End Detection End Threshold ENG 1 to 10 3 1count 2 940 001 Remain Control Remaining Amount ENG 0 to 30 0 0 1g 2 940 002 Remain Control Remaining Time ENG 0 to 300 0 1sec 2 941 001 Related control closing count ENG 0 to 65535 0 1count 2 941 002 Related contro...

Page 396: ...Upper ENG 2000 to 60000 15840 1count 2 990 004 Duty Control OFF ON ENG 0 to 1 1 1 0 OFF 1 ON 2 990 005 Duty Control Accumulation ENG 0 to 65535 0 1count 2 997 001 PCDU STOP End Mgn Distance ENG 100000 to 960000000 2000000 10000mm 2 998 001 Timing Control T ReverseRotation ENG 1 to 100 34 1msec 2 998 002 Timing Control T MotorStop ENG 550 to 1000 550 50msec 2 998 003 Timing Control T NormalRotation...

Page 397: ... ENG or CTL Min to Max Init Step 3 098 001 Days Before End Toner ENG 0 to 2 1 1 3 501 001 DV Bias Control On Off ENG 0 to 1 1 1 0 OFF 1 ON 3 502 001 C bias Control On Off ENG 0 to 1 1 1 0 OFF 1 ON 3 800 001 Days Before End Waste Toner ENG 0 to 2 1 1 3 920 002 Density Adjust Mode select ENG 0 to 1 0 1 ...

Page 398: ...e Book Main Scan Leading Edge Rear ENG 0 to 3 1 0 1mm 4 012 004 Scanner Erase Margin Scale Book Main Scan Trailing Edge Front ENG 0 to 3 1 0 1mm 4 013 001 Scanner Free Run Lamp OFF ENG 0 to 1 0 1 4 013 002 Scanner Free Run Lamp ON ENG 0 to 1 0 1 4 014 001 Scan HP Detection Enable ENG 0 to 1 0 1 4 014 002 Scan HP Detection Disable ENG 0 to 1 0 1 4 014 003 Scan HP Detec On FC 600dpi LG ENG 0 to 1 0 ...

Page 399: ...to 1 0 1 4 020 002 Dust Check Dust Detect Lvl ENG 0 to 8 4 1 4 020 003 Dust Check Dust Reject Lvl ENG 0 to 4 0 1 4 020 011 Dust Check Dust Detect Level Rear ENG 0 to 1 0 1 4 020 012 Dust Check Correction Level Rear ENG 0 to 8 4 1 4 400 001 Original Edge Mask Book Sub Scan Leading Edge Left ENG 0 to 3 1 0 1mm 4 400 002 Original Edge Mask Book Sub Scan Leading Edge Right ENG 0 to 3 1 0 1mm 4 400 003...

Page 400: ...Fax Operation ENG 0 to 3 3 1 4 460 001 Digital AE Low Limit Value ENG 0 to 1023 364 1 4 460 002 Digital AE Background level ENG 512 to 1535 932 1 4 550 005 Scan Apli Txt Print MTF 0 Off 1 15 Weak Strong ENG 0 to 15 8 1 4 550 006 Scan Apli Txt Print Smoothing 0 x1 1 7 Weak Strong ENG 0 to 7 4 1 4 550 007 Scan Apli Txt Print Brightness 1 255 ENG 1 to 255 128 1 4 550 008 Scan Apli Txt Print Contrast ...

Page 401: ...rong ENG 0 to 7 0 1 4 553 005 Scan Apli Txt Photo MTF 0 Off 1 15 Weak Strong ENG 0 to 15 8 1 4 553 006 Scan Apli Txt Photo Smoothing 0 x1 1 7 Weak Strong ENG 0 to 7 4 1 4 553 007 Scan Apli Txt Photo Brightness 1 255 ENG 1 to 255 128 1 4 553 008 Scan Apli Txt Photo Contrast 1 255 ENG 1 to 255 128 1 4 553 009 Scan Apli Txt Photo Ind Dot Erase 0 Off 1 7 Weak Strong ENG 0 to 7 0 1 4 554 005 Scan Apli ...

Page 402: ...28 1 4 570 008 Scan Apli Col Txt Photo Contrast 1 255 ENG 1 to 255 128 1 4 570 009 Scan Apli Col Txt Photo Ind Dot Erase 0 Off 1 7 Weak Strong ENG 0 to 7 0 1 4 571 005 Scan Apli Col Gloss Photo MTF 0 Off 1 15 Weak Strong ENG 0 to 15 8 1 4 571 006 Scan Apli Col Gloss Photo Smoothing 0 x1 1 7 Weak Strong ENG 0 to 7 4 1 4 571 007 Scan Apli Col Gloss Photo Brightness 1 255 ENG 1 to 255 128 1 4 571 008...

Page 403: ... Texture Erase 0 ENG 0 to 2 0 1 4 581 005 Fax Apli Txt MTF 0 Off 1 15 Weak Strong ENG 0 to 15 8 1 4 581 006 Fax Apli Txt Smoothing 0 x1 1 7 Weak Strong ENG 0 to 7 4 1 4 581 007 Fax Apli Txt Brightness 1 255 ENG 1 to 255 128 1 4 581 008 Fax Apli Txt Contrast 1 255 ENG 1 to 255 128 1 4 581 009 Fax Apli Txt Ind Dot Erase 0 Off 1 7 Weak Strong ENG 0 to 7 0 1 4 582 005 Fax Apli Txt Photo MTF 0 Off 1 15...

Page 404: ... 15 8 1 4 584 006 Fax Apli Original 1 Smoothing 0 x1 1 7 Weak Strong ENG 0 to 7 4 1 4 584 007 Fax Apli Original 1 Brightness 1 255 ENG 1 to 255 128 1 4 584 008 Fax Apli Original 1 Contrast 1 255 ENG 1 to 255 128 1 4 584 009 Fax Apli Original 1 Ind Dot Erase 0 Off 1 7 Weak Strong ENG 0 to 7 0 1 4 585 005 Fax Apli Original 2 MTF 0 Off 1 15 Weak Strong ENG 0 to 15 8 1 4 585 006 Fax Apli Original 2 Sm...

Page 405: ...o 65535 0 1 4 646 002 Scan Adjust Error Black level ENG 0 to 65535 0 1 4 647 001 Scanner Hard Error Power ON ENG 0 to 65535 0 1 4 688 002 DF Density Adjustment 1 Pass ENG 80 to 120 100 1 4 703 001 Scan Mode Selection Copying ENG 0 to 1 0 1 4 703 002 Scan Mode Selection Scanning ENG 0 to 1 0 1 4 712 001 CIS GB Adj Value R ENG 384 to 255 89 1digit 4 713 001 CIS GB Adj Value G ENG 384 to 255 76 1digi...

Page 406: ...97 001 Rear Side Digital AE Low Limit Setting ENG 0 to 1023 364 1 4 797 002 Rear Side Digital AE Background Erase Level ENG 512 to 1535 932 1 4 799 001 CIS Test Pattern Change ENG 0 to 255 0 1 4 802 001 DF Shading FreeRun Lamp OFF ENG 0 to 1 0 1 4 802 002 DF Shading FreeRun Lamp ON ENG 0 to 1 0 1 4 803 001 Home Position Adjustment ENG 1 5 to 1 0 0 1mm 4 804 001 Home Position ENG 0 to 1 0 1 4 806 0...

Page 407: ...Edge ENG 0 to 31 15 1 4 938 007 ACS Edge Mask Scan Main LEdge ENG 0 to 31 15 1 4 938 008 ACS Edge Mask Scan Main TEdge ENG 0 to 31 15 1 4 939 001 ACS Color Range ENG 2 to 2 0 1 4 993 001 High Light Correction Sensitivity Selection ENG 0 to 9 4 1 4 993 002 High Light Correction Range Selection ENG 0 to 9 4 1 4 994 001 Adj Txt Photo Recog Level High Compression PDF ENG 0 to 2 1 1 4 996 001 White Pap...

Page 408: ...ck Fusing Unit Set ENG 0 to 1 0 1 5 803 019 INPUT Check HVP SC_C_DV ENG 0 to 1 0 1 5 803 020 INPUT Check HVP SC_T ENG 0 to 1 0 1 5 803 022 INPUT Check PSU Fan Lock ENG 0 to 1 0 1 5 803 023 INPUT Check Fusing Fan Lock ENG 0 to 1 0 1 5 803 024 INPUT Check Drum Fan Lock ENG 0 to 1 0 1 5 803 025 INPUT Check Main Motor Lock ENG 0 to 1 0 1 5 803 026 INPUT Check Key Card Set ENG 0 to 1 0 1 5 803 027 INPU...

Page 409: ... ENG 0 to 1 0 1 5 804 017 OUTPUT Check Duplex CL ENG 0 to 1 0 1 5 804 018 OUTPUT Check Bypass Feed CL ENG 0 to 1 0 1 5 804 019 OUTPUT Check Bypass Tray CL ENG 0 to 1 0 1 5 804 020 OUTPUT Check Toner Supply CL ENG 0 to 1 0 1 5 804 021 OUTPUT Check Exit Junc SOL ENG 0 to 1 0 1 5 804 023 OUTPUT Check HVP Charge ENG 0 to 1 0 1 5 804 024 OUTPUT Check HVP Development ENG 0 to 1 0 1 5 804 025 OUTPUT Chec...

Page 410: ...002 MachineSerial Display ENG 0 to 255 0 1 5 811 004 MachineSerial BCU ENG 0 to 255 0 1 5 894 001 ExternalCountSet SW Charge Mode ENG 0 to 2 0 1 5 900 001 Engine Log Upload Pattern ENG 0 to 4 0 1 5 900 002 Engine Log Upload Trigger ENG 0 to 3 0 1 5 930 001 MeterClick Charge Setting ENG 0 to 1 0 1 0 No 1 Yes 5 931 001 Life Alert Disp Mentenance Kit ENG 0 to 1 0 1 0 No 1 Yes 5 931 002 Life Alert Dis...

Page 411: ...nguage 17 24 CTL 0 to 255 0 1 5 009 204 Add display language 25 32 CTL 0 to 255 0 1 5 009 205 Add display language 33 40 CTL 0 to 255 0 1 5 009 206 Add display language 41 48 CTL 0 to 255 0 1 5 009 207 Add display language 49 56 CTL 0 to 255 0 1 5 024 001 mm inch Display Selection 0 mm 1 inch CTL 0 to 1 NA 1 other 0 1 5 045 001 Accounting counter Counter Method CTL 0 to 7 0 1 5 051 001 TonerRefill...

Page 412: ...CTL 0 to 2 0 1 5 074 092 Home Key Customization Product ID CTL 0 to 0xffffffff 0 1 5 074 093 Home Key Customization Application Screen ID CTL 0 to 255 0 1 5 075 003 USB Keyboard Display setting CTL 0 to 1 0 1 5 076 001 Copy LT LG Mixed Sizes Setting 0 OFF 1 ON CTL 0 to 1 NA 1 other 0 1 5 081 001 ServiceSP Entry Code Setting CTL 0 to 0 0 0 5 083 001 LED Light Switch Setting Toner Near End CTL 0 to ...

Page 413: ... 1 5 114 001 Optional Counter I F MF Key Card Extension CTL 0 to 1 0 1 5 118 001 Disable Copying CTL 0 to 1 0 1 5 120 001 Mode Clear Opt Counter Removal 0 Yes 1 StandBy 2 No CTL 0 to 2 0 1 5 121 001 Counter Up Timing 0 Feed 1 Exit CTL 0 to 1 0 1 5 127 001 APS OFF Mode CTL 0 to 1 0 1 5 167 001 Fax Printing Mode at Optional Counter Off CTL 0 to 1 0 1 5 169 001 CE Login CTL 0 to 1 0 1 5 188 001 Copy ...

Page 414: ...ition of Top Bottom Facing CTL 1000 to 1000 0 0 01mm 5 212 019 Page Numbering Duplex Printout Top Bottom Position of Top Bottom Facing CTL 1000 to 1000 0 0 01mm 5 227 201 Page Numbering Allow Page No Entry CTL 2 to 9 9 1 5 227 202 Page Numbering Zero Surplus Setting CTL 0 to 1 0 1 5 302 002 Set Time Time Difference CTL 1440 to 1440 NA 300 EU 60 KOR 540 Other 480 1 5 305 101 Auto Off Set Auto Off L...

Page 415: ...sec 5 401 162 Access Control Extend Certification Detail CTL 0 to 0xff 0 1 5 401 200 Access Control SDK1 UniqueID CTL 0 to 0xFFFFFFFF 0 1 5 401 201 Access Control SDK1 Certification Method CTL 0 to 0xFF 0 1 5 401 210 Access Control SDK2 UniqueID CTL 0 to 0xFFFFFFFF 0 1 5 401 211 Access Control SDK2 Certification Method CTL 0 to 0xFF 0 1 5 401 220 Access Control SDK3 UniqueID CTL 0 to 0xFFFFFFFF 0 ...

Page 416: ...ting CTL 0 to 0xFF 0 1 5 402 104 Access Control SDKJ4 Limit Setting CTL 0 to 0xFF 0 1 5 402 105 Access Control SDKJ5 Limit Setting CTL 0 to 0xFF 0 1 5 402 106 Access Control SDKJ6 Limit Setting CTL 0 to 0xFF 0 1 5 402 107 Access Control SDKJ7 Limit Setting CTL 0 to 0xFF 0 1 5 402 108 Access Control SDKJ8 Limit Setting CTL 0 to 0xFF 0 1 5 402 109 Access Control SDKJ9 Limit Setting CTL 0 to 0xFF 0 1...

Page 417: ...it Setting CTL 0 to 0xFF 0 1 5 402 116 Access Control SDKJ16 Limit Setting CTL 0 to 0xFF 0 1 5 402 117 Access Control SDKJ17 Limit Setting CTL 0 to 0xFF 0 1 5 402 118 Access Control SDKJ18 Limit Setting CTL 0 to 0xFF 0 1 5 402 119 Access Control SDKJ19 Limit Setting CTL 0 to 0xFF 0 1 5 402 120 Access Control SDKJ20 Limit Setting CTL 0 to 0xFF 0 1 5 402 121 Access Control SDKJ21 Limit Setting CTL 0...

Page 418: ...27 Access Control SDKJ27 Limit Setting CTL 0 to 0xFF 0 1 5 402 128 Access Control SDKJ28 Limit Setting CTL 0 to 0xFF 0 1 5 402 129 Access Control SDKJ29 Limit Setting CTL 0 to 0xFF 0 1 5 402 130 Access Control SDKJ30 Limit Setting CTL 0 to 0xFF 0 1 5 402 141 Access Control SDKJ1 ProductID CTL 0 to 0xffffffff 0 1 5 402 142 Access Control SDKJ2 ProductID CTL 0 to 0xffffffff 0 1 5 402 143 Access Cont...

Page 419: ... to 0xffffffff 0 1 5 402 149 Access Control SDKJ9 ProductID CTL 0 to 0xffffffff 0 1 5 402 150 Access Control SDKJ10 ProductID CTL 0 to 0xffffffff 0 1 5 402 151 Access Control SDKJ11 ProductID CTL 0 to 0xffffffff 0 1 5 402 152 Access Control SDKJ12 ProductID CTL 0 to 0xffffffff 0 1 5 402 153 Access Control SDKJ13 ProductID CTL 0 to 0xffffffff 0 1 5 402 154 Access Control SDKJ14 ProductID CTL 0 to 0...

Page 420: ... CTL 0 to 0xffffffff 0 1 5 402 161 Access Control SDKJ21 ProductID CTL 0 to 0xffffffff 0 1 5 402 162 Access Control SDKJ22 ProductID CTL 0 to 0xffffffff 0 1 5 402 163 Access Control SDKJ23 ProductID CTL 0 to 0xffffffff 0 1 5 402 164 Access Control SDKJ24 ProductID CTL 0 to 0xffffffff 0 1 5 402 165 Access Control SDKJ25 ProductID CTL 0 to 0xffffffff 0 1 5 402 166 Access Control SDKJ26 ProductID CTL...

Page 421: ...101 User Code Count Clear User Code Count Clear Permit Setting CTL 0 to 1 0 1 5 411 004 LDAP Certification Simplified Authentication CTL 0 to 1 1 1 5 411 005 LDAP Certification Password Null Not Permit CTL 0 to 1 1 1 5 411 006 LDAP Certification Detail Option CTL 0 to 0xff 0 1 5 412 100 Krb Certification Encrypt Mode CTL 0 to 0xFF 0x1F 1 5 413 001 Lockout Setting Lockout On Off CTL 0 to 1 0 1 5 41...

Page 422: ...er CTL 0 to 100 30 1 5 415 002 Password Attack Detect Time CTL 1 to 10 5 1 5 416 001 Access Information Access User Max Num CTL 50 to 200 200 1 5 416 002 Access Information Access Password Max Num CTL 50 to 200 200 1 5 416 003 Access Information Monitor Interval CTL 1 to 10 3 1 5 417 001 Access Attack Access Permissible Number CTL 0 to 500 100 1 5 417 002 Access Attack Attack Detect Time CTL 10 to...

Page 423: ...cation Scanner CTL 0 to 1 0 1 5 420 041 User Authentication Printer CTL 0 to 1 0 1 5 420 051 User Authentication SDK1 CTL 0 to 1 0 1 5 420 061 User Authentication SDK2 CTL 0 to 1 0 1 5 420 071 User Authentication SDK3 CTL 0 to 1 0 1 5 420 081 User Authentication Browser CTL 0 to 1 0 1 5 430 001 Auth Dialog Message Change Message Change On Off CTL 0 to 1 0 1 5 430 002 Auth Dialog Message Change Mes...

Page 424: ... 1 5 431 020 External Auth User Preset Mail CTL 0 to 1 1 1 5 431 030 External Auth User Preset Fax CTL 0 to 1 1 1 5 431 031 External Auth User Preset FaxSub CTL 0 to 1 1 1 5 431 032 External Auth User Preset Folder CTL 0 to 1 1 1 5 431 033 External Auth User Preset ProtectCode CTL 0 to 1 1 1 5 431 034 External Auth User Preset SmtpAuth CTL 0 to 1 1 1 5 431 035 External Auth User Preset LdapAuth CT...

Page 425: ... 050 External Auth User Preset UserLimitCount CTL 0 to 1 1 1 5 481 001 Authentication Error Code System Log Disp CTL 0 to 1 0 1 5 481 002 Authentication Error Code Panel Disp CTL 0 to 1 1 1 5 490 001 MF KeyCard Job Permit Setting CTL 0 to 1 0 1 5 491 001 Optional Counter Detail Option CTL 0 to 0xff 0 1 5 501 001 PM Alarm PM Alarm Level CTL 0 to 9999 0 1 5 501 002 PM Alarm Original Count Alarm CTL ...

Page 426: ... 0 to 1 1 1 5 507 004 Supply CC Alarm MaintenanceKit CTL 0 to 2 2 1 5 507 005 Supply CC Alarm DrumLifeRemain CTL 0 to 2 2 1 5 507 006 Supply CC Alarm WasteTonerBottle Supply Alarm CTL 0 to 1 1 1 5 507 080 Supply CC Alarm Toner Call Timing CTL 0 to 1 0 1 5 507 081 Supply CC Alarm Toner Call Threshold CTL 10 to 90 10 10 5 507 128 Supply CC Alarm Interval Others CTL 250 to 10000 1000 1 5 507 133 Supp...

Page 427: ...T CTL 250 to 10000 1000 1 5 507 172 Supply CC Alarm Interval HLT CTL 250 to 10000 1000 1 5 508 001 CC Call Jam Remains CTL 0 to 1 1 1 5 508 002 CC Call Continuous Jams CTL 0 to 1 1 1 5 508 003 CC Call Continuous Door Open CTL 0 to 1 1 1 5 508 011 CC Call Jam Detection Time Length CTL 3 to 30 10 1 5 508 012 CC Call Jam Detection Continuous Count CTL 2 to 10 5 1 5 508 013 CC Call Door Open Time Leng...

Page 428: ...TL 0 to 1 1 1 5 515 007 SC Alarm Setting Machine Information Notice CTL 0 to 1 1 1 5 515 008 SC Alarm Setting Alarm Notice CTL 0 to 1 1 1 5 515 009 SC Alarm Setting Non Genuine Tonner Ararm CTL 0 to 1 1 1 5 515 010 SC Alarm Setting Supply Automatic Ordering Call CTL 0 to 1 1 1 5 515 011 SC Alarm Setting Supply Management Report Call CTL 0 to 1 1 1 5 515 012 SC Alarm Setting Jam Door Open Call CTL ...

Page 429: ...toDiscovery Execution Hour CTL 0 to 23 0 1 5 517 065 Get Machine Information AutoDiscovery Execution Minute CTL 0 to 59 0 1 5 517 066 Get Machine Information AutoDiscovery SNMP Community Name CTL 0 to 0 0 0 5 728 001 Network Setting NAT Machine Port1 CTL 1 to 65535 49101 1 5 728 002 Network Setting NAT UI Port1 CTL 1 to 65535 55101 1 5 728 003 Network Setting NAT Machine Port2 CTL 1 to 65535 49102...

Page 430: ... 010 Network Setting NAT UI Port5 CTL 1 to 65535 55105 1 5 728 011 Network Setting NAT Machine Port6 CTL 1 to 65535 49106 1 5 728 012 Network Setting NAT UI Port6 CTL 1 to 65535 55106 1 5 728 013 Network Setting NAT Machine Port7 CTL 1 to 65535 49107 1 5 728 014 Network Setting NAT UI Port7 CTL 1 to 65535 55107 1 5 728 015 Network Setting NAT Machine Port8 CTL 1 to 65535 49108 1 5 728 016 Network ...

Page 431: ...1 0 1 5 728 102 Network Setting PacketCapture mode CTL 0 to 1 0 1 5 728 103 Network Setting PacketCapture interface CTL 0 to 3 0 1 5 728 104 Network Setting PacketCapture length CTL 54 to 65535 128 1 5 728 105 Network Setting PacketCapture broadcast CTL 0 to 1 0 1 5 728 106 Network Setting PacketCapture specify port CTL 0 to 1 0 1 5 728 107 Network Setting PacketCapture portnumber CTL 0 to 65535 0...

Page 432: ...uout CTL 1 to 255 60 1sec 5 745 211 DeemedPowerConsumption Controller Standby CTL 0 to 9999 0 1 5 745 212 DeemedPowerConsumption STR CTL 0 to 9999 0 1 5 745 213 DeemedPowerConsumption Main Power Off CTL 0 to 9999 0 1 5 745 214 DeemedPowerConsumption Scanning and Printing CTL 0 to 9999 0 1 5 745 215 DeemedPowerConsumption Printing CTL 0 to 9999 0 1 5 745 216 DeemedPowerConsumption Scanning CTL 0 to...

Page 433: ... 201 OpePanel Setting Cheetah Panel Connect Setting CTL 0 to 1 0 1 5 749 001 Import Export Export CTL 0 to 0 0 0 5 749 101 Import Export Import CTL 0 to 0 0 0 5 751 001 Key Event Encryption Setting Password CTL 0 to 255 0 1 5 752 001 Copy WebAPI Setting Copy FlairAPI Setting CTL 0 to 255 0 1 5 755 001 Display Setting Disp Administrator Password Change Scrn CTL 0 to 0 0 0 5 755 002 Display Setting ...

Page 434: ...ault Home screen CTL 0 to 255 0 1 5 801 001 Memory Clear All Clear CTL 0 to 0 0 0 5 801 003 Memory Clear SCS CTL 0 to 0 0 0 5 801 004 Memory Clear IMH Memory Clr CTL 0 to 0 0 0 5 801 005 Memory Clear MCS CTL 0 to 0 0 0 5 801 006 Memory Clear Copier application CTL 0 to 0 0 0 5 801 007 Memory Clear Fax Application CTL 0 to 0 0 0 5 801 008 Memory Clear Printer Application CTL 0 to 0 0 0 5 801 009 Me...

Page 435: ...g CTL 0 to 0 0 0 5 801 015 Memory Clear Clear UCS Setting CTL 0 to 0 0 0 5 801 016 Memory Clear MIRS Setting CTL 0 to 0 0 0 5 801 017 Memory Clear CCS CTL 0 to 0 0 0 5 801 018 Memory Clear SRM Memory Clr CTL 0 to 0 0 0 5 801 019 Memory Clear LCS CTL 0 to 0 0 0 5 801 020 Cleae Memory Web Uapli CTL 0 to 0 0 0 5 801 021 Memory Clear ECS CTL 0 to 0 0 0 5 801 023 Memory Clear AICS CTL 0 to 0 0 0 5 Clea...

Page 436: ... 0 5 812 001 Service Tel No Setting Service CTL 0 to 0 0 0 5 812 002 Service Tel No Setting Facsimile CTL 0 to 0 0 0 5 812 003 Service Tel No Setting Supply CTL 0 to 0 0 0 5 812 004 Service Tel No Setting Operation CTL 0 to 0 0 0 5 812 101 Service Tel No Setting Disp Inquiry CTL 0 to 1 0 1 5 816 001 Remote Service I F Setting CTL 0 to 2 2 1 5 816 002 Remote Service CE Call CTL 0 to 1 0 1 5 816 003...

Page 437: ...10 Remote Service RCG Read Timeout CTL 0 to 100 60 1sec 5 816 011 Remote Service Port 80 Enable CTL 0 to 1 0 1 5 816 013 Remote Service RFU Timing CTL 0 to 1 1 1 5 816 014 Remote Service RCG Error Cause CTL 0 to 2 0 1 5 816 021 Remote Service RCG C Registed CTL 0 to 1 0 1 5 816 023 Remote Service Connect Type N M 3G CTL 0 to 2 0 1 5 816 061 Remote Service Cert Expire Timing CTL 0 to 0 0 1 5 816 06...

Page 438: ...067 Remote Service CERT Up State CTL 0 to 255 0 1 5 816 068 Remote Service CERT Error CTL 0 to 255 0 1 5 816 069 Remote Service CERT Up ID CTL 0 to 0 0 0 5 816 083 Remote Service Firm Up Status CTL 0 to 1 0 1 5 816 085 Remote Service Firm Up User Check CTL 0 to 1 0 1 5 816 086 Remote Service Firmware Size CTL 0 to 0xffffffff 0 1 5 816 087 Remote Service CERT Macro Ver CTL 0 to 0 0 0 5 816 088 Remo...

Page 439: ...mote Service CERT Valid Start CTL 0 to 0 0 0 5 816 094 Remote Service CERT Valid End CTL 0 to 0 0 0 5 816 102 Remote Service CERT Encrypt Level CTL 1 to 2 1 1 5 816 103 Remote Service Client Communication Method CTL 0 to 3 0 1 5 816 104 Remote Service Client Communication Limit CTL 1 to 7 7 1 5 816 115 Remote Service Network Information Waiting timer CTL 5 to 255 5 1sec 5 816 190 Remote Service 3G...

Page 440: ... CTL 0 to 255 0 1 5 816 205 Remote Service Confirm Place CTL 0 to 1 0 1 5 816 206 Remote Service Register Execute CTL 0 to 1 0 1 5 816 207 Remote Service Register Result CTL 0 to 255 0 1 5 816 208 Remote Service Error Code CTL 2147483647 to 2147483647 0 0 5 816 209 Remote Service Instl Clear CTL 0 to 1 0 1 5 816 240 Remote Service CommErrorTime CTL 0 to 0 0 1 5 816 241 Remote Service CommErrorCode...

Page 441: ...ate 3 CTL 0 to 0xffff 0x0000 1 5 816 247 Remote Service SSL Error Count CTL 0 to 255 0 1 5 816 248 Remote Service Other Err Count CTL 0 to 255 0 1 5 816 250 Remote Service CommLog Print CTL 0 to 255 0 0 5 821 002 Remote Service RCG Setting RCG IPv4 Address CTL 0 to 0xffffffff 0 1 5 821 003 Remote Service RCG Setting RCG Port CTL 0 to 65535 443 1 5 821 004 Remote Service RCG Setting RCG IPv4 URL Pa...

Page 442: ...L 0 to 0 0 0 5 825 001 NV RAM Data Download CTL 0 to 0 0 0 5 828 039 Network Setting User Class CTL 0 to 0 0 0 5 828 040 Network Setting Class Id CTL 0 to 0 0 0 5 828 050 Network Setting 1284 Compatiblity Centro CTL 0 to 1 1 1 5 828 052 Network Setting ECP Centro CTL 0 to 1 1 1 5 828 065 Network Setting Job Spooling CTL 0 to 1 0 1 5 828 066 Network Setting Job Spooling Clear Start Time CTL 0 to 1 ...

Page 443: ...to 0 0 0 5 828 147 Network Setting Active IPv6 Stateless Address 1 CTL 0 to 0 0 0 5 828 149 Network Setting Active IPv6 Stateless Address 2 CTL 0 to 0 0 0 5 828 151 Network Setting Active IPv6 Stateless Address 3 CTL 0 to 0 0 0 5 828 153 Network Setting Active IPv6 Stateless Address 4 CTL 0 to 0 0 0 5 828 155 Network Setting Active IPv6 Stateless Address 5 CTL 0 to 0 0 0 5 828 156 Network Setting ...

Page 444: ...o 1 1 1 5 828 238 Network Setting Web Supplies Link visible CTL 0 to 1 1 1 5 828 239 Network Setting Web Link1 Name CTL 0 to 0 0 0 5 828 240 Network Setting Web Link1 URL CTL 0 to 0 0 0 5 828 241 Network Setting Web Link1 visible CTL 0 to 1 1 1 5 828 242 Network Setting Web Link2 Name CTL 0 to 0 0 0 5 828 243 Network Setting Web Link2 URL CTL 0 to 0 0 0 5 828 244 Network Setting Web Link2 visible ...

Page 445: ...ing Job Log CTL 0 to 0 0 0 5 832 005 HDD HDD Formatting Printer Fonts CTL 0 to 0 0 0 5 832 006 HDD HDD Formatting User Info CTL 0 to 0 0 0 5 832 007 HDD Mail RX Data CTL 0 to 0 0 0 5 832 008 HDD Mail TX Data CTL 0 to 0 0 0 5 832 009 HDD HDD Formatting Data for a Design CTL 0 to 0 0 0 5 832 010 HDD HDD Formatting Log CTL 0 to 0 0 0 5 832 011 HDD HDD Formatting Ridoc I F CTL 0 to 0 0 0 5 832 012 HDD...

Page 446: ...nter CTL 0 to 1 0 1 5 836 014 Capture Setting Capture Setting Fax TX CTL 0 to 1 0 1 5 836 015 Capture Setting Capture Setting Printer CTL 0 to 1 0 1 5 836 016 Capture Setting Capture Setting Scanner CTL 0 to 1 0 1 5 836 017 Capture Setting Capture Setting SDK CTL 0 to 1 0 1 5 836 061 Capture Setting Captured File Resend 0 Off 1 On CTL 0 to 1 1 1 5 836 072 Capture Setting Reduction for Copy B W Tex...

Page 447: ... 836 092 Capture Setting High Quality for JPEG CTL 5 to 95 60 1 5 836 093 Capture Setting Low Quality for JPEG CTL 5 to 95 40 1 5 836 094 Capture Setting Default Format for Back Up Files CTL 0 to 4 0 1 5 836 095 Capture Setting Default Resolution for Back Up Files CTL 0 to 6 2 1 5 836 096 Capture Setting Default User Name for Back Up Files CTL 0 to 0 0 0 5 836 097 Capture Setting Default Compressi...

Page 448: ...ffff 0x00 0 5 836 112 Capture Setting Secondary srv scheme CTL 0 to 0 0 0 5 836 113 Capture Setting Secondary srv port number CTL 1 to 65535 80 1 5 836 114 Capture Setting Secondary srv URL path CTL 0 to 0 0 0 5 836 120 Capture Setting Default Reso Rate Switch CTL 0 to 1 0 1 5 836 122 Capture Setting Reso Copy Mono CTL 0 to 255 3 1 5 836 124 Capture Setting Reso Print Mono CTL 0 to 255 3 1 5 836 1...

Page 449: ...ure Setting Reso SDK Mono CTL 0 to 255 3 1 5 836 141 Capture Setting All Addr Info Switch CTL 0 to 1 1 1 5 836 142 Capture Setting Stand by Doc Max Number CTL 10 to 10000 2000 1 5 836 143 Capture Setting ClearLightPDF Switch CTL 0 to 1 0 1 5 840 006 IEEE 802 11 Channel MAX CTL 1 to 14 14 1 5 840 007 IEEE 802 11 Channel MIN CTL 1 to 14 1 1 5 840 011 IEEE 802 11 WEP Key Select CTL 0x00 to 0x11 0x00 ...

Page 450: ... CTL 0x00 to 0xFF 0 1 5 842 002 GWWS Analysis Setting 2 CTL 0x00 to 0xFF 0 1 5 844 001 USB Transfer Rate CTL 1 to 4 4 0 5 844 002 USB Vendor ID CTL 0x0000 to 0xffff 0x05ca 0 5 844 003 USB Product ID CTL 0x0000 to 0xffff 0x0403 0 5 844 004 USB Device Release Number CTL 0 to 9999 100 1 5 844 005 USB Fixed USB Port CTL 0 to 2 0 1 5 844 006 USB PnP Model Name CTL 0 to 0 0 0 5 844 007 USB PnP Serial Nu...

Page 451: ... 0x00 5 845 006 Delivery Server Setting Delivery Error Display Time CTL 0 to 999 300 1sec 5 845 008 Delivery Server Setting IP Address Secondary CTL 0 to 0xffffffff 0x00 5 845 009 Delivery Server Setting Delivery Server Model CTL 0 to 4 0 1 5 845 010 Delivery Server Setting Delivery Svr Capability CTL 0 to 255 0 1 5 845 011 Delivery Server Setting Delivery Svr Capability Ext CTL 0 to 255 0 1 5 845...

Page 452: ...Path Secondary CTL 0 to 0 0 0 5 845 022 Delivery Server Setting Rapid Sending Control CTL 0 to 1 1 1 5 846 001 UCS Setting Machine ID for Delivery Server CTL 0 to 0 0 0 5 846 002 UCS Setting Machine ID Clear for Delivery Server CTL 0 to 0 0 0 5 846 003 UCS Setting Maximum Entries CTL 2000 to 20000 2000 1 5 846 006 UCS Setting Delivery Server Retry Timer CTL 0 to 255 0 1 5 846 007 UCS Setting Deliv...

Page 453: ... Fill Addr Acl Info CTL 0 to 0 0 0 5 846 043 UCS Setting Addr Book Media CTL 0 to 30 0 1 5 846 047 UCS Setting Initialize Local Addr Book CTL 0 to 0 0 0 5 846 048 UCS Setting Initialize Delivery Addr Book CTL 0 to 0 0 0 5 846 049 UCS Setting Initialize LDAP Addr Book CTL 0 to 0 0 0 5 846 050 UCS Setting Initialize All Addr Book CTL 0 to 0 0 0 5 846 051 UCS Setting Backup All Addr Book CTL 0 to 0 0...

Page 454: ...mplexity option 3 CTL 0 to 32 0 1 5 846 065 UCS Setting Complexity option 4 CTL 0 to 32 0 1 5 846 091 UCS Setting FTP Auth Port Setting CTL 0 to 65535 3671 1 5 846 094 UCS Setting Encryption Stat CTL 0 to 255 0 0 5 847 002 Rep Resolution Reduction Rate for Copy B W Text CTL 0 to 6 0 1 5 847 003 Rep Resolution Reduction Rate for Copy B W Other CTL 0 to 6 0 1 5 847 005 Rep Resolution Reduction Rate ...

Page 455: ...eb Service Access Ctrl Comm Log Fax Lower 4bits CTL 0x00 to 0xFF 0x00 0 5 848 009 Web Service Access Ctrl Job Ctrl Lower 4bits CTL 0x00 to 0xFF 0x00 0 5 848 011 Web Service Access Ctrl Devicemanagement Lower 4bits CTL 0x00 to 0xFF 0x00 0 5 848 021 Web Service Access Ctrl Delivery Lower 4bits CTL 0x00 to 0xFF 0x00 0 5 848 022 Web Service Access Ctrl uadministration Lower 4bits CTL 0x00 to 0xFF 0x00...

Page 456: ...001 Installation Date Display CTL 0 to 0 0 0 5 849 002 Installation Date Switch to Print CTL 0 to 1 0 1 5 849 003 Installation Date Total Counter CTL 0 to 99999999 0 1 5 851 001 Bluetooth Mode CTL 0x00 to 0x01 0x00 1 5 853 001 Stamp Data Download CTL 0 to 0 0 0 5 856 002 Remote ROM Update Local Port CTL 0 to 1 0 1 5 858 001 Collect Machine Info 0 OFF 1 ON CTL 0 to 1 1 1 5 858 002 Collect Machine I...

Page 457: ...ct Machine Info Acquire All Info Logs CTL 0 to 1 0 0 5 858 121 Collect Machine Info Acquire Configuration Page CTL 0 to 1 0 0 5 858 122 Collect Machine Info Acquire Font Page CTL 0 to 1 0 0 5 858 123 Collect Machine Info Acquire Print Setting List CTL 0 to 1 0 0 5 858 124 Collect Machine Info Acquire Error Log CTL 0 to 1 0 0 5 858 131 Collect Machine Info Acquire Fax Info CTL 0 to 1 0 0 5 858 141 ...

Page 458: ...nly Network Packets CTL 0 to 1 0 0 5 860 020 SMTP POP3 IMAP4 Partial Mail Receive Timeout CTL 1 to 168 72 1hour 5 860 021 SMTP POP3 IMAP4 MDN Response RFC2298 Compliance CTL 0 to 1 1 1 5 860 022 SMTP POP3 IMAP4 SMTP Auth From Field Replacement CTL 0 to 1 0 1 5 860 025 SMTP POP3 IMAP4 SMTP Auth Direct Setting CTL 0 to 0xff 0x0 1 5 860 026 SMTP POP3 IMAP4 S MIME MIME Header Setting CTL 0 to 2 0 1 5 ...

Page 459: ...Next Send Date CTL 0 to 0 0 0 5 866 114 E Mail Report CounterE Mail Send Date Setting CTL 0 to 31 0 1 5 866 115 E Mail Report CounterE Mail Send Time Setting CTL 0 to 2359 0 1 5 866 121 E Mail Report CounterE Mail Destination1 CTL 0 to 0 0 0 5 866 122 E Mail Report CounterE Mail Destination2 CTL 0 to 0 0 0 5 866 123 E Mail Report CounterE Mail Destination3 CTL 0 to 0 0 0 5 870 001 Common KeyInfo W...

Page 460: ...1 0 1 5 875 002 SC Auto Reboot Reboot Type CTL 0 to 1 1 1 5 878 001 Option Setup Data Overwrite Security CTL 0 to 0 0 0 5 878 002 Option Setup HDD Encryption CTL 0 to 0 0 0 5 878 004 Option Setup OCR Dictionary CTL 0 to 0 0 0 5 881 001 Fixed Phrase Block Erasing CTL 0 to 0 0 0 5 885 020 Set WIM Function DocSvr Acc Ctrl CTL 0x00 to 0xFF 0x00 0 5 885 050 Set WIM Function DocSvr Format CTL 0 to 2 0 1...

Page 461: ...rm Update Setting Skip Version Check CTL 0 to 1 0 1 5 886 101 Farm Update Setting Skip LR Check CTL 0 to 1 0 1 5 886 111 Farm Update Setting Auto Update Setting CTL 0 to 1 0 1 5 886 112 Farm Update Setting Auto Update Prohibit Term Setting CTL 0 to 1 1 1 5 886 113 Farm Update Setting Auto Update Prohibit Start hour CTL 0 to 23 9 1hour 5 886 114 Farm Update Setting Auto Update Prohibit End hour CTL...

Page 462: ... of Week Setting CTL 0 to 255 0 1 5 886 201 Farm Update Setting Restore Date CTL 0 to 0 0 0 5 886 202 Farm Update Setting Save Old Version List CTL 0 to 0 0 0 5 887 001 SD GetCounter CTL 0 to 0 0 0 5 888 001 Personal Information Protect CTL 0 to 1 0 1 5 893 001 SDK Application Counter SDK 1 CTL 0 to 0 0 0 5 893 002 SDK Application Counter SDK 2 CTL 0 to 0 0 0 5 893 003 SDK Application Counter SDK ...

Page 463: ...0 5 893 009 SDK Application Counter SDK 9 CTL 0 to 0 0 0 5 893 010 SDK Application Counter SDK 10 CTL 0 to 0 0 0 5 893 011 SDK Application Counter SDK 11 CTL 0 to 0 0 0 5 893 012 SDK Application Counter SDK 12 CTL 0 to 0 0 0 5 895 001 Application invalidation Printer CTL 0 to 1 0 0 5 895 002 Application invalidation Scanner CTL 0 to 1 0 0 5 907 001 Plug Play Maker Model Name CTL 0 to 255 0 1 5 913...

Page 464: ...5 985 002 Device Setting On Board USB CTL 0 to 1 0 1 5 990 001 SP Print Mode All Data List CTL 0 to 255 0 0 5 990 002 SP Print Mode SP Mode Data List CTL 0 to 255 0 0 5 990 003 SP Print Mode User Program CTL 0 to 255 0 0 5 990 004 SP Print Mode Logging Data CTL 0 to 255 0 0 5 990 005 SP Print Mode Diagnostic Report CTL 0 to 255 0 0 5 990 006 SP Print Mode Non Default CTL 0 to 255 0 0 5 990 007 SP ...

Page 465: ...int Mode SDK J Summary CTL 0 to 0 0 0 5 990 025 SP Print Mode SDK J Application Info CTL 0 to 0 0 0 5 990 026 SP Print Mode Printer SP CTL 0 to 255 0 0 5 990 027 SP Print Mode SmartOperationPanel SP CTL 0 to 255 0 0 5 990 028 SP Print Mode SmartOperationPanel UP CTL 0 to 255 0 0 5 992 001 SP Text Mode All Data List CTL 0 to 255 0 0 5 992 002 SP Text Mode SP Mode Data List CTL 0 to 255 0 0 5 992 00...

Page 466: ... to 0 0 0 5 992 008 SP Text Mode Capture Log CTL 0 to 255 0 1 5 992 021 SP Text Mode Copier User Program CTL 0 to 0 0 0 5 992 022 SP Text Mode Scanner SP CTL 0 to 255 0 0 5 992 023 SP Text Mode Scanner User Program CTL 0 to 255 0 0 5 992 024 SP Text Mode SDK J Summary CTL 0 to 0 0 0 5 992 025 SP Text Mode SDK J Application Info CTL 0 to 0 0 0 5 992 026 SP Text Mode Printer SP CTL 0 to 255 0 0 5 99...

Page 467: ...3 Appendices SP Mode Tables 99 SP No Large Category Small Category ENG or CTL Min to Max Init Step 5 992 028 SP Text Mode SmartOperationPanel UP CTL 0 to 255 0 0 ...

Page 468: ... Back ENG 5 to 5 1 6 0 1mm 6 009 001 ADF Free Run Simplex Mode ENG 0 to 1 0 1STEP 6 009 002 ADF Free Run Duplex Mode ENG 0 to 1 0 1STEP 6 011 009 1 Pass ADF INPUT Check Original Detection ENG 0 to 1 0 1STEP 6 011 010 1 Pass ADF INPUT Check Feed After sensor ENG 0 to 1 0 1STEP 6 011 013 1 Pass ADF INPUT Check Registration Sensor ENG 0 to 1 0 1STEP 6 011 015 1 Pass ADF INPUT Check Feed Cover Sensor ...

Page 469: ...s ADF Pad ENG 0 to 9999999 0 1sheet 7 803 008 Disp PM Counter Sheets ADF Pickup ENG 0 to 9999999 0 1sheet 7 803 009 Disp PM Counter Sheets ADF Feed ENG 0 to 9999999 0 1sheet 7 803 012 Disp PM Counter Distance PCDU ENG 0 to 999999999 0 1mm 7 803 013 Disp PM Counter Distance Fuser ENG 0 to 999999999 0 1mm 7 803 014 Disp PM Counter Distance Trans ENG 0 to 999999999 0 1mm 7 803 022 Disp PM Counter Usa...

Page 470: ... ENG 0 to 0 0 0 7 804 007 Reset PM Counter ADF Pad ENG 0 to 0 0 0 7 804 008 Reset PM Counter ADF Pickup ENG 0 to 0 0 0 7 804 009 Reset PM Counter ADF Feed ENG 0 to 0 0 0 7 804 010 Reset PM Counter Mentenance Kit ENG 0 to 0 0 0 7 804 011 Reset PM Counter All ENG 0 to 0 0 0 7 805 001 Counter Continue Setting ENG 0 to 0 0 0 7 805 002 Counter Continue Distance PCDU ENG 0 to 999999999 0 1mm 7 850 001 T...

Page 471: ...55 0 1 7 931 006 Toner Info Color ID ENG 0 to 255 0 1 7 931 007 Toner Info Maintenance ID ENG 0 to 255 0 1 7 931 008 Toner Info New AIO ENG 0 to 255 0 1 7 931 009 Toner Info Recycle Count ENG 0 to 255 0 1 7 931 010 Toner Info EDP Code ENG 0 to 0 0 0 7 931 011 Toner Info Serial No ENG 0 to 0 0 0 7 931 012 Toner Info Remaining Toner ENG 0 to 100 0 20 7 931 013 Toner Info Toner End ENG 0 to 0 0 0 7 9...

Page 472: ...32 002 PCDU Info Class ID ENG 0 to 255 0 1 7 932 003 PCDU Info Maintenance ID ENG 0 to 255 0 1 7 932 004 PCDU Info New AIO ENG 0 to 255 0 1 7 932 005 PCDU Info Serial No ENG 0 to 0 0 0 7 932 006 PCDU Info Install Date ENG 0 to 0 0 0 7 932 007 PCDU Info Sheets ENG 0 to 999999 0 1sheet 7 932 008 PCDU Info Distance ENG 0 to 999999999 0 1mm 7 932 010 PCDU Info Control Distance ENG 0 to 999999999 0 1mm...

Page 473: ...er Info Log 2 R Total Cnt ENG 0 to 99999999 0 1 7 935 008 Toner Info Log 2 Refill Flag ENG 0 to 0 0 0 7 935 009 Toner Info Log 3 Serial No ENG 0 to 0 0 0 7 935 010 Toner Info Log 3 Install Date ENG 0 to 0 0 0 7 935 011 Toner Info Log 3 R Total Cnt ENG 0 to 99999999 0 1 7 935 012 Toner Info Log 3 Refill Flag ENG 0 to 0 0 0 7 935 013 Toner Info Log 4 Serial No ENG 0 to 0 0 0 7 935 014 Toner Info Log...

Page 474: ...Toner End ENG 0 to 0 0 0 7 935 025 Toner Info Log 5 Toner End ENG 0 to 0 0 0 7 936 001 PCDU Log 1 Serial No ENG 0 to 0 0 1 7 936 002 PCDU Log 1 Install Date ENG 0 to 0 0 0 7 936 003 PCDU Log 2 Serial No ENG 0 to 0 0 1 7 936 004 PCDU Log 2 Install Date ENG 0 to 0 0 0 7 936 005 PCDU Log 3 Serial No ENG 0 to 0 0 1 7 936 006 PCDU Log 3 Install Date ENG 0 to 0 0 0 7 936 007 PCDU Log 4 Serial No ENG 0 t...

Page 475: ...NG 0x0000 to 0xFFFF 0x0000 1 7 979 007 ENG Reset Log Data7 ENG 0x0000 to 0xFFFF 0x0000 1 7 979 008 ENG Reset Log Data8 ENG 0x0000 to 0xFFFF 0x0000 1 7 979 009 ENG Reset Log Data9 ENG 0x0000 to 0xFFFF 0x0000 1 7 979 010 ENG Reset Log Data10 ENG 0x0000 to 0xFFFF 0x0000 1 7 979 011 ENG Reset Log Data11 ENG 0x0000 to 0xFFFF 0x0000 1 7 979 012 ENG Reset Log Data12 ENG 0x0000 to 0xFFFF 0x0000 1 7 979 01...

Page 476: ...0xFFFF 0x0000 1 7 979 018 ENG Reset Log Data18 ENG 0x0000 to 0xFFFF 0x0000 1 7 979 019 ENG Reset Log Data19 ENG 0x0000 to 0xFFFF 0x0000 1 7 979 020 ENG Reset Log Data20 ENG 0x0000 to 0xFFFF 0x0000 1 7 979 021 ENG Reset Log Data21 ENG 0x0000 to 0xFFFF 0x0000 1 7 993 001 Total Counter ENG 0 to 99999999 0 1 ...

Page 477: ... 004 SC History Latest 3 CTL 0 to 0 0 0 7 403 005 SC History Latest 4 CTL 0 to 0 0 0 7 403 006 SC History Latest 5 CTL 0 to 0 0 0 7 403 007 SC History Latest 6 CTL 0 to 0 0 0 7 403 008 SC History Latest 7 CTL 0 to 0 0 0 7 403 009 SC History Latest 8 CTL 0 to 0 0 0 7 403 010 SC History Latest 9 CTL 0 to 0 0 0 7 404 001 Software Error History Latest CTL 0 to 0 0 0 7 404 002 Software Error History La...

Page 478: ...535 0 0 7 503 001 Total Original Jam Original Jam Counter CTL 0 to 65535 0 0 7 503 002 Total Original Jam Total Original Jam Counter CTL 0 to 65535 0 0 7 504 001 Paper Jam Location Initial Jam CTL 0 to 65535 0 0 7 504 003 Paper Jam Location Tray1 On CTL 0 to 65535 0 0 7 504 004 Paper Jam Location Tray2 On CTL 0 to 65535 0 0 7 504 005 Paper Jam Location Tray3 On CTL 0 to 65535 0 0 7 504 008 Paper J...

Page 479: ...CTL 0 to 65535 0 0 7 504 066 Paper Jam Location Duplex Entrance Off CTL 0 to 65535 0 0 7 505 001 Original Jam Detection Initial Jam CTL 0 to 65535 0 0 7 505 004 Original Jam Detection Registration Sensor On CTL 0 to 65535 0 0 7 505 013 Original Jam Detection Paper Feed Rear Sensor On CTL 0 to 65535 0 0 7 505 054 Original Jam Detection Registration Sensor Off CTL 0 to 65535 0 0 7 505 063 Original J...

Page 480: ...65535 0 0 7 506 255 Jam Count by Paper Size Others CTL 0 to 65535 0 0 7 507 001 Plotter Jam History Latest CTL 0 to 0 0 0 7 507 002 Plotter Jam History Latest 1 CTL 0 to 0 0 0 7 507 003 Plotter Jam History Latest 2 CTL 0 to 0 0 0 7 507 004 Plotter Jam History Latest 3 CTL 0 to 0 0 0 7 507 005 Plotter Jam History Latest 4 CTL 0 to 0 0 0 7 507 006 Plotter Jam History Latest 5 CTL 0 to 0 0 0 7 507 00...

Page 481: ...tory Latest 8 CTL 0 to 0 0 0 7 508 010 Original Jam History Latest 9 CTL 0 to 0 0 0 7 514 001 Paper Jam Count by Location Initial Jam CTL 0 to 65535 0 0 7 514 003 Paper Jam Count by Location Tray1 On CTL 0 to 65535 0 0 7 514 004 Paper Jam Count by Location Tray2 On CTL 0 to 65535 0 0 7 514 005 Paper Jam Count by Location Tray3 On CTL 0 to 65535 0 0 7 514 008 Paper Jam Count by Location Bypass On C...

Page 482: ...to 65535 0 0 7 514 066 Paper Jam Count by Location Duplex Entrance Off CTL 0 to 65535 0 0 7 515 001 Original Jam Count by Detection Initial Jam CTL 0 to 65535 0 0 7 515 004 Original Jam Count by Detection Registration Sensor On CTL 0 to 65535 0 0 7 515 013 Original Jam Count by Detection Paper Feed Rear Sensor On CTL 0 to 65535 0 0 7 515 054 Original Jam Count by Detection Registration Sensor Off ...

Page 483: ...L 0 to 65535 0 0 7 516 255 Paper Size Jam Count Others CTL 0 to 65535 0 0 7 520 001 Update Log ErrorRecord1 CTL 0 to 255 0 1 7 520 002 Update Log ErrorRecord2 CTL 0 to 255 0 1 7 520 003 Update Log ErrorRecord3 CTL 0 to 255 0 1 7 520 004 Update Log ErrorRecord4 CTL 0 to 255 0 1 7 520 005 Update Log ErrorRecord5 CTL 0 to 255 0 1 7 520 006 Update Log ErrorRecord6 CTL 0 to 255 0 1 7 520 007 Update Log...

Page 484: ...0 0 7 520 023 Update Log Auto EndDate3 CTL 0 to 0 0 0 7 520 024 Update Log Auto EndDate4 CTL 0 to 0 0 0 7 520 025 Update Log Auto EndDate5 CTL 0 to 0 0 0 7 520 031 Update Log Auto Piecemark1 CTL 0 to 0 0 0 7 520 032 Update Log Auto Piecemark2 CTL 0 to 0 0 0 7 520 033 Update Log Auto Piecemark3 CTL 0 to 0 0 0 7 520 034 Update Log Auto Piecemark4 CTL 0 to 0 0 0 7 520 035 Update Log Auto Piecemark5 C...

Page 485: ...0 056 Update Log Auto Result6 CTL 0 to 255 0 1 7 520 057 Update Log Auto Result7 CTL 0 to 255 0 1 7 520 058 Update Log Auto Result8 CTL 0 to 255 0 1 7 520 059 Update Log Auto Result9 CTL 0 to 255 0 1 7 520 060 Update Log Auto Result10 CTL 0 to 255 0 1 7 801 255 ROM No Firmware Version CTL 0 to 0 0 0 7 803 001 PM Counter Display Paper CTL 0 to 9999999 0 0 7 804 001 PM Counter Reset Paper CTL 0 to 0...

Page 486: ...Time Latest CTL 0 to 0 0 0 7 840 102 ServiceSP Entry Code Chg Hist Initialize Time Last1 CTL 0 to 0 0 0 7 901 001 Assert Info File Name CTL 0 to 0 0 0 7 901 002 Assert Info Number of Lines CTL 0 to 0 0 0 7 901 003 Assert Info Location CTL 0 to 0 0 0 7 910 001 ROM No System Copy CTL 0 to 0 0 0 7 910 002 ROM No Engine CTL 0 to 0 0 0 7 910 003 ROM No Lcdc CTL 0 to 0 0 0 7 910 012 ROM No FCU CTL 0 to ...

Page 487: ... No MediaPrint JPEG CTL 0 to 0 0 0 7 910 168 ROM No MediaPrint TIFF CTL 0 to 0 0 0 7 910 169 ROM No XPS CTL 0 to 0 0 0 7 910 180 ROM No FONT CTL 0 to 0 0 0 7 910 181 ROM No FONT1 CTL 0 to 0 0 0 7 910 182 ROM No FONT2 CTL 0 to 0 0 0 7 910 183 ROM No FONT3 CTL 0 to 0 0 0 7 910 184 ROM No FONT4 CTL 0 to 0 0 0 7 910 185 ROM No FONT5 CTL 0 to 0 0 0 7 910 200 ROM No Factory CTL 0 to 0 0 0 7 910 201 ROM ...

Page 488: ...13 ROM No SDK1 CTL 0 to 0 0 0 7 910 214 ROM No SDK2 CTL 0 to 0 0 0 7 910 215 ROM No SDK3 CTL 0 to 0 0 0 7 910 250 ROM No Package CTL 0 to 0 0 0 7 911 001 Firmware Version System Copy CTL 0 to 0 0 0 7 911 002 Firmware Version Engine CTL 0 to 0 0 0 7 911 003 Firmware Version Lcdc CTL 0 to 0 0 0 7 911 012 Firmware Version FCU CTL 0 to 0 0 0 7 911 018 Firmware Version NetworkSupport CTL 0 to 0 0 0 7 9...

Page 489: ...67 Firmware Version MediaPrint JPEG CTL 0 to 0 0 0 7 911 168 Firmware Version MediaPrint TIFF CTL 0 to 0 0 0 7 911 169 Firmware Version XPS CTL 0 to 0 0 0 7 911 180 Firmware Version FONT CTL 0 to 0 0 0 7 911 181 Firmware Version FONT1 CTL 0 to 0 0 0 7 911 182 Firmware Version FONT2 CTL 0 to 0 0 0 7 911 183 Firmware Version FONT3 CTL 0 to 0 0 0 7 911 184 Firmware Version FONT4 CTL 0 to 0 0 0 7 911 ...

Page 490: ...e Version Scanner CTL 0 to 0 0 0 7 911 206 Firmware Version RFax CTL 0 to 0 0 0 7 911 210 Firmware Version MIB CTL 0 to 0 0 0 7 911 211 Firmware Version Websupport CTL 0 to 0 0 0 7 911 212 Firmware Version WebUapl CTL 0 to 0 0 0 7 911 213 Firmware Version SDK1 CTL 0 to 0 0 0 7 911 214 Firmware Version SDK2 CTL 0 to 0 0 0 7 911 215 Firmware Version SDK3 CTL 0 to 0 0 0 7 911 250 Firmware Version Pac...

Page 491: ...the items counted for all applications C F P etc C Copy application Totals pages jobs etc executed for each application when the job was not stored on the document server F Fax application P Print application S Scan application L Local storage document server Totals jobs pages etc for the document server The L counters work differently case by case Sometimes they count jobs pages stored on the doc...

Page 492: ...ost print processing i e finishing punching stapling etc Full Bleed No Margins GenCopy Generation Copy Mode GPC Get Print Counter For jobs 10 pages or less this counter does not count up For jobs larger than 10 pages this counter counts up by the number that is in excess of 10 e g for an 11 page job the counter counts up 11 10 1 IFax Internet Fax ImgEdt Image Edit performed on the original with th...

Page 493: ...rently not available Rez Resolution SC Service Code Error SC code displayed Scn Scan Sim Simplex Simplex printing on 1 side S to Email Scan to E mail SMC SMC report printed with SP5990 All of the Group 8 counters are recorded in the SMC report Svr Server TonEnd Toner End TonSave Toner Save TXJob Send Transmission YMC Yellow Magenta Cyan YMCK Yellow Magenta Cyan Black All of the Group 8 SPs are res...

Page 494: ...hen a print job stored on the document server is printed SP8024 also increments When an original is both copied and stored on the document server the C and L counters both increment When a print job is stored on the document server only the L counter increments When the user presses the Document Server button to store the job on the document server only the L counter increments When the user enter...

Page 495: ...ication including Palm 2 are printed with another application the O counter increments When a copy job stored on the document server is printed with a network application Web Image Monitor for example the C counter increments When a fax on the document server is printed the F counter increments 8031 T Pjob DesApl CTL These SPs reveal what applications were used to output documents from the documen...

Page 496: ...bs DesApl CTL If the send is started from Desk Top Binder or Web Image Monitor for example then the O counter increments 8061 T FIN Jobs CTL 0 to 99999999 0 1 step These SPs total the finishing methods The finishing method is specified by the application 8062 C FIN Jobs CTL 0 to 99999999 0 1 step These SPs total finishing methods for copy jobs only The finishing method is specified by the applicat...

Page 497: ...nter increments See SP8 066 1 806x 002 Stack Number of jobs started out of Sort mode 806x 003 Staple Number of jobs started in Staple mode 806x 004 Booklet Number of jobs started in Booklet mode If the machine is in staple mode the Staple counter also increments 806x 005 Z Fold Number of jobs started In any mode other than the Booklet mode and set for folding Z fold 806x 006 Punch Number of jobs s...

Page 498: ...or SP8 071 to 077 807x 001 1 Page 8 07x 8 21 to 50 Pages 807x 002 2 Pages 8 07x 9 51 to 100 Pages 807x 003 3 Pages 8 07x 10 101 to 300 Pages 807x 004 4 Pages 8 07x 11 301 to 500 Pages 807x 005 5 Pages 8 07x 12 501 to 700 Pages 807x 006 6 to 10 Pages 8 07x 13 701 to 1000 Pages 807x 007 11 to 20 Pages 8 07x 14 More than 1001 Pages For example When a copy job stored on the document server is printed ...

Page 499: ... either directly or using a file stored on the document server as fax images using I Fax Note Color fax sending is not available at this time 8123 F IFAX TX Jobs CTL 0 to 99999999 0 1 step These SPs count the number of jobs color or black and white sent not stored on the document server as fax images using I Fax Note Color fax sending is not available at this time 812x 001 B W 812x 002 Color These...

Page 500: ...CS These counters count jobs not pages The jobs are counted even though the arrival and reception of the jobs at the Scan Router server cannot be confirmed If even one color image is mixed with black and white images then the job is counted as a Color job If the job is cancelled during scanning or if the job is cancelled while the document is waiting to be delivered the job is not counted If the j...

Page 501: ...999 0 1 step 8175 S Deliv Jobs WSD CTL 001 B W 002 Color 003 ACS 8181 T Scan to Media Jobs CTL These SPs count the scanned pages in a media by the scanner application 0 to 99999999 0 1 step 8185 S Scan to Media Jobs CTL 001 B W 002 Color 003 ACS 8191 T Total Scan PGS CTL These SPs count the pages scanned by each application that uses the scanner to scan images 0 to 99999999 0 1 step 8192 C Total S...

Page 502: ...ansmission is not counted Note These counters are displayed in the SMC Report and in the User Tools display 8211 T Scan PGS LS CTL These SPs count the number of pages scanned into the document server 0 to 99999999 0 1 step The L counter counts the number of pages stored from within the document server mode screen at the operation panel and with the Store File button from within the Copy mode scree...

Page 503: ...t cannot be loaded in the ADF at one time 002 SADF Selectable Feeding pages one by one through the ADF 003 Mixed Size Selectable Select Mixed Sizes on the operation panel 004 Custom Size Selectable Originals of non standard size 005 Platen Book mode Raising the ADF and placing the original directly on the platen 006 Mixed 1side 2side Simplex and Duplex mode If the scan mode is changed during the j...

Page 504: ...Other Yes Yes Yes Yes Yes If the scan mode is changed during the job for example if the user switches from ADF to Platen mode the count is done for the last selected mode 8251 T Scan PGS ImgEdt CTL These SPs show how many times Image Edit features have been selected at the operation panel for each application Some examples of these editing features are Erase Border Erase Center Image Repeat Center...

Page 505: ...ount by size the total number of pages scanned by all applications Use these totals to compare original page size scanning and output printing page size SP 8 441 8302 C Scan PGS Size CTL 0 to 99999999 0 1 step These SPs count by size the total number of pages scanned by the Copy application Use these totals to compare original page size scanning and output printing page size SP 8 442 8303 F Scan P...

Page 506: ...rform identical counts Last three digits for SP8 311 and 315 831x 001 1200 dpi 831x 002 600 dpi to 1199 dpi 831x 003 400 dpi to 599 dpi 831x 004 200 dpi to 399 dpi 831x 005 199 dpi or less Copy resolution settings are fixed so they are not counted The Fax application does not allow finely adjusted resolution settings so no count is done for the Fax application 8321 T Sacn Poster CTL 0 to 99999999 ...

Page 507: ...d pages as the result of a copier jam 8391 LSize PrtPGS These SPs count pages printed on paper sizes A4 LT and larger Note In addition to being displayed in the SMC Report these counters are also displayed in the User Tools display on the copy machine 001 A3 DLT Larger CTL 0 to 99999999 0 1 step 8401 T PrtPGS LS CTL These SPs count the number of pages printed from the document server The counter f...

Page 508: ... 0 to 99999999 0 1 step These SPs count by binding and combine and n Up settings the number of pages processed for printing by the scanner application 8426 L PrtPGS Dup Comb CTL 0 to 99999999 0 1 step These SPs count by binding and combine and n Up settings the number of pages processed for printing from within the document server mode window at the operation panel 8427 O PrtPGS Dup Comb CTL 0 to ...

Page 509: ... 2 4 2 4 2 5 3 5 4 6 4 6 4 7 4 7 4 8 4 8 4 8431 T PrtPGS ImgEdt CTL 0 to 99999999 0 1 step These SPs count the total number of pages output with the three features below regardless of which application was used 8432 C PrtPGS ImgEdt CTL 0 to 99999999 0 1 step These SPs count the total number of pages output with the three features below with the copy application 8434 P PrtPGS ImgEdt CTL 0 to 999999...

Page 510: ...tep These SPs count by print paper size the number of pages printed by the fax application 8444 P PrtPGS Ppr Size CTL 0 to 99999999 0 1 step These SPs count by print paper size the number of pages printed by the printer application 8445 S PrtPGS Ppr Size CTL 0 to 99999999 0 1 step These SPs count by print paper size the number of pages printed by the scanner application 8446 L PrtPGS Ppr Size CTL ...

Page 511: ...M counter The PM counter is based on feed timing to accurately measure the service life of the feed rollers However these counts are based on output timing Blank sheets covers chapter covers slip sheets are also counted During duplex printing pages printed on both sides count as 1 and a page printed on one side counts as 1 8462 C PrtPGS Ppr Type CTL 0 to 99999999 0 1 step These SPs count by paper ...

Page 512: ...applications such as Excel are also counted Magnification adjustments done for adjustments after they have been stored on the document server are not counted Magnification adjustments performed automatically during Auto Reduce Enlarge copying are counted The magnification rates of blank cover sheets slip sheets etc are automatically assigned a rate of 100 8481 T PrtPGS TonSave CTL 0 to 99999999 0 ...

Page 513: ...PrtPGS Col Mode CTL Last three digits for SP8 501 504 and 507 850x 001 B W 850x 002 Mono Color 850x 003 Full Color 850x 004 Single Color 850x 005 Two Color 850x 051 B W Banner 850x 052 Full Color Banner 850x 053 Single Color Banner 850x 054 Two Color Banner 8511 T PrtPGS Emul CTL 0 to 99999999 0 1 step These SPs count by printer emulation mode the total number of pages printed 8514 P PrtPGS Emul C...

Page 514: ...ode the total number of pages printed by the Fax application Note Print finishing options for received faxes are currently not available 8524 P PrtPGS FIN CTL 0 to 99999999 0 1 step These SPs count by finishing mode the total number of pages printed by the Print application 8525 S PrtPGS FIN CTL 0 to 99999999 0 1 step These SPs count by finishing mode the total number of pages printed by the Scann...

Page 515: ... to 99999999 0 1 step 8562 C A Sheet Of Paper CTL 0 to 99999999 0 1 step 8563 F A Sheet Of Paper CTL 0 to 99999999 0 1 step 8564 P A Sheet Of Paper CTL 0 to 99999999 0 1 step 8566 L A Sheet Of Paper CTL 0 to 99999999 0 1 step 8567 O A Sheet Of Paper CTL 0 to 99999999 0 1 step Last three digits for SP8 561 to 567 856x 001 Total Over A3 DLT 856x 002 Total Under A3 DLT 856x 003 Duplex Over A3 DLT 856...

Page 516: ...evelopment CMY A3 029 Development K A3 030 Total Color A3 031 Total B W A3 032 Total B W A3 8582 C Counter CTL 0 to 99999999 0 1 step These SPs count the total output of the copy application broken down by color output 001 B W 002 Single Color 003 Two Color 004 Full Color 8583 F Counter CTL 0 to 99999999 0 1 step These SPs count the total output of the fax application broken down by color output 0...

Page 517: ...lor and the total printout pages for each printing mode 001 B W 002 Color 011 B W Printing Pages 012 Color Printing Pages 021 Coverage Counter 1 022 Coverage Counter 2 023 Coverage Counter 3 031 Coverage Counter 1 YMC 032 Coverage Counter 2 YMC 033 Coverage Counter 3 YMC 8602 C Coverage Counter CTL 0 to 2147483647 0 1 step These SPs count the total coverage for each color and the total printout pa...

Page 518: ...SDK 10 011 SDK 11 012 SDK 12 8621 Func Use Counter DFU 001 to 064 Function 001 to Function 064 8631 T FAX TX PGS CTL 0 to 99999999 0 1 step These SPs count by color mode the number of pages sent by fax to a telephone number 8633 F FAX TX PGS CTL 0 to 99999999 0 1 step These SPs count by color mode the number of pages sent by fax to a telephone number 863x 001 B W 863x 002 Color If a document has c...

Page 519: ...SPs count by color mode the total number of pages attached to an e mail for both the Scan and document server applications 8655 S S to Email PGS CTL 0 to 99999999 0 1 step These SPs count by color mode the total number of pages attached to an e mail for the Scan application only 865x 001 B W 865x 002 Color The count for B W and Color pages is done after the document is stored on the HDD If the job...

Page 520: ...1 B W 867x 002 Color 8681 T PCFAX TXPGS CTL These SPs count the number of pages sent by PC Fax These SPs are provided for the Fax application only so the counts for SP8 681 and SP8 683 are the same 0 to 99999999 0 1 step 8683 F PCFAX TXPGS CTL This counts pages sent from a PC using a PC fax application from the PC through the copier to the destination When sending the same message to more than one...

Page 521: ...ount for ISDN G3 G4 is 12 001 PSTN 1 002 PSTN 2 003 PSTN 3 004 ISDN G3 G4 005 Network 8711 T Scan PGS Comp CTL 0 to 99999999 0 1 step 8715 S Scan PGS Comp CTL 0 to 99999999 0 1 step These SPs count the number of pages sent by each compression mode 871x 001 JPEG JPEG2000 871x 002 TIFF Multi Single 871x 003 PDF 871x 004 Other 871x 005 PDF Comp 871x 006 PDF A 871x 007 PDF OCR 871x 008 PDF Comp OCR 87...

Page 522: ...ly the data in SP7 833 011 through 014 and the data in SP8 781 001 through 004 are the same 001 BK The number of black toner bottles 002 Y The number of yellow toner bottles 003 M The number of magenta toner bottles 004 C The number of cyan toner bottles 8791 LS Memory Remain CTL 0 to 100 0 1 This SP displays the percent of space available on the document server for storing documents 001 BK The nu...

Page 523: ...l CTL 0 to 99999999 0 1 step 054 Sync Duplex CTL 0 to 99999999 0 1 step 055 Sync Combine CTL 0 to 99999999 0 1 step 058 Sync Duplex CTL 0 to 100 0 1 059 Sync Combine CTL 0 to 100 0 1 060 Sync Paper Cut CTL 0 to 100 0 1 101 Eco Totalr Last CTL 0 to 99999999 0 1 step 104 Duplex Last CTL 0 to 99999999 0 1 step 105 Combine Last CTL 0 to 99999999 0 1 step 108 Duplex Last CTL 0 to 100 0 1 109 Combine La...

Page 524: ...r is from 11 to 20 001 BK 002 Y 003 M 004 C 8871 CVr Cnt 21 30 CTL 0 to 9999999 0 1 step These SPs display the number of scanned sheets on which the coverage of each color is from 21 to 30 001 BK 002 Y 003 M 004 C 8881 CVr Cnt 31 CTL 0 to 9999999 0 1 step These SPs display the number of scanned sheets on which the coverage of each color is 31 or higher 001 BK 002 Y 003 M 004 C 8891 Page Toner Bott...

Page 525: ...erage P C 8941 Machine Status CTL 0 to 99999999 0 1 step These SPs count the amount of time the machine spends in each operation mode These SPs are useful for customers who need to investigate machine operation for improvement in their compliance with ISO Standards 001 Operation Time Engine operation time Does not include time while controller is saving data to HDD while engine is not operating 00...

Page 526: ...ations 003 Fax Destination Fax destination registrations 004 Group Group destination registrations 005 Transfer Request Fax relay destination registrations for relay TX 006 F Code F Code box registrations 007 Copy Program Copy application registrations with the Program job settings feature 0 to 255 0 1 step 008 Fax Program Fax application registrations with the Program job settings feature 009 Pri...

Page 527: ...9999999 0 1 010 Fax Print BW CTL 0 to 99999999 0 1 011 Fax Print Single Color CTL 0 to 99999999 0 1 013 Duplex CTL 0 to 99999999 0 1 022 Copy Full Color CTL 0 to 2147483647 0 1 023 Copy BW CTL 0 to 2147483647 0 1 024 Copy Single Color CTL 0 to 2147483647 0 1 025 Copy Two Color CTL 0 to 2147483647 0 1 026 Printer Full Color CTL 0 to 2147483647 0 1 027 Printer BW CTL 0 to 2147483647 0 1 028 Printer ...

Page 528: ...5 803 012 INPUT Check Rear Interlock ENG 0 to 1 0 1 5 803 013 INPUT Check Front Interlock ENG 0 to 1 0 1 5 803 017 INPUT Check Fusing Unit New ENG 0 to 1 0 1 5 803 018 INPUT Check Fusing Unit Set ENG 0 to 1 0 1 5 803 019 INPUT Check HVP SC_C_DV ENG 0 to 1 0 1 5 803 020 INPUT Check HVP SC_T ENG 0 to 1 0 1 5 803 022 INPUT Check PSU Fan Lock ENG 0 to 1 0 1 5 803 023 INPUT Check Fusing Fan Lock ENG 0 ...

Page 529: ...inMT CW Low ENG 0 to 1 0 1 5 804 005 OUTPUT Check MainMT CCW High ENG 0 to 1 0 1 5 804 006 OUTPUT Check MainMT CCW Mid ENG 0 to 1 0 1 5 804 007 OUTPUT Check MainMT CCW Low ENG 0 to 1 0 1 5 804 009 OUTPUT Check PSU Fan ENG 0 to 1 0 1 5 804 010 OUTPUT Check Fusing Fan High ENG 0 to 1 0 1 5 804 011 OUTPUT Check Fusing Fan Low ENG 0 to 1 0 1 5 804 012 OUTPUT Check Drum Fan High ENG 0 to 1 0 1 5 804 01...

Page 530: ...1 5 804 163 OUTPUT Check BANK1 Motor High ENG 0 to 1 0 1 5 804 164 OUTPUT Check BANK1 Motor Mid ENG 0 to 1 0 1 5 804 165 OUTPUT Check BANK2 Motor High ENG 0 to 1 0 1 5 804 166 OUTPUT Check BANK2 Motor Mid ENG 0 to 1 0 1 5 804 169 OUTPUT Check BANK1 Feed CL ENG 0 to 1 0 1 5 804 170 OUTPUT Check BANK2 Feed CL ENG 0 to 1 0 1 5 804 202 OUTPUT Check Scanner Lamp ENG 0 to 1 0 1 SP No Large Category Smal...

Page 531: ...t jobs will be saved to the GW SD slot and not output to paper bit 5 PS and PDF Paper size error margin 5pt 10pt When a PS job is printed by using a custom paper size the job might not be printed because of a paper size mismatch caused by a calculation error By default the error margin for matching to a paper size is 5 points By enabling this BitSwitch the error margin for matching to a paper size...

Page 532: ...her Use alternative dither bit 7 DFU 1001 Bit Switch 003 Bit Switch 3 Settings 0 1 bit 0 DFU bit 1 DFU bit 2 PCL5e c Legacy HP compatibility Disabled Enabled Uses the same left margin as older HP models such as HP4000 HP8000 In other words the left margin defined in the job usually ESC r0A will be changed to ESC r1A bit 3 DFU bit 4 DFU bit 5 DFU bit 6 DFU bit 7 DFU 1001 Bit Switch 004 Bit Switch 4...

Page 533: ...this switch is for troubleshooting the effects of SDK applications on data bit 3 PS PS Criteria Pattern3 Pattern1 Change the number of PS criterion used by the PS interpreter to determine whether a job is PS data or not Pattern3 includes most PS commands Pattern1 A small number of PS tags and headers bit 4 Increase max number of the stored jobs Disabled 100 Enabled 750 Changes the maximum number o...

Page 534: ...3 DFU bit 4 DFU bit 5 DFU bit 6 DFU bit 7 DFU 1001 Bit Switch 008 Bit Switch 8 Settings 0 1 bit 0 DFU bit 1 DFU bit 2 DFU bit 3 DFU bit 4 DFU bit 5 DFU bit 6 DFU bit 7 DFU 1001 Bit Switch 009 Bit Switch 9 Settings 0 1 bit 0 PDL Auto Detection timeout of jobs submitted via USB or Parallel Port IEEE 1284 Disabled Immediately Enabled 10 seconds To be used if PDL auto detection fails A failure of PDL ...

Page 535: ...st copy has finished printing This causes the page counter to be incremented at the end of each job bit 5 Display UTF 8 text in the operation panel Enabled Disabled Enabled 0 Text composed of UTF 8 characters can be displayed in the operation panel Disabled 1 UTF 8 characters cannot be displayed in the operation panel For example job names are sometimes stored in the MIB using UTF 8 encoded charac...

Page 536: ... remaining pages will be canceled This setting will prevent the next user from printing the unnecessary pages from the previous user s print job 1001 Bit Switch 011 Bit Switch B Settings 0 1 bit 0 Show Menu List Hide Menu List Show Menu List bit 1 Print job interruption Does not allow interruption Allow interruption 0 default Print jobs are not interrupted If a job is promoted to the top of the pr...

Page 537: ...Switch is set to 1 The Paper Tray Priority Printer setting must be configured to a tray other than the Bypass Tray Jobs that contain more than one paper size cannot be printed bit 3 DFU bit 4 Add Apply Auto Paper Select is the condition that decides if the device s paper size or paper type should be overwritten 0 Enabled 1 Disabled If this BitSwitch is set to 1 enabled the Apply Auto Paper Select ...

Page 538: ...ility to use AirPrint Enabled Disabled For 15S and later models that support AirPrint AirPrint can be disabled by changing this Bit Switch from 0 default to 1 bit 7 DFU 1003 Clear Setting 001 Initialize Printer System CTL Execute Initializes settings in the System menu of the user mode 003 Delete Program CTL Execute 1004 Print Summary Prints the service summary sheet a summary of all the controlle...

Page 539: ...ault setting is 1 but the Factory setting is 0 002 PCU CTL 003 Transfer CTL 004 Int Transfer CTL 005 Transfer Roller CTL 006 Fuser CTL 007 Fuser Oil CTL 1110 Media Print Device Setting 002 0 Disable 1 Enable CTL 1 1111 All Job Delete Mode 001 0 excluding New Job 1 including New Job CTL 1 1112 Supply End 001 0 continue 1 stop CTL 0 ...

Page 540: ... disable remote scan 1 009 001 0 Enable 1 Disable C 0 or 1 0 0 enable 1 disable 1010 Non Display Clear Light PDF Enable or disable remote scan 1 010 001 0 Enable 1 Disable C 0 or 1 0 0 Display 1 No display 1011 Org count Disp Selects the original counter display 0 Displays remaining memory for the original scanning 1 Displays original counter 1 011 001 0 ON 1 OFF C 0 or 1 0 1012 UserInfo release C...

Page 541: ...elected at the operation panel 2 021 001 Comp 1 5 95 C 5 to 95 20 1 step 2 021 002 Comp 2 5 95 5 to 95 40 1 step 2 021 003 Comp 3 5 95 5 to 95 65 1 step 2 021 004 Comp 4 5 95 5 to 95 80 1 step 2 021 005 Comp 5 5 95 5 to 95 95 1 step SP No Large Category Small Category ENG or CTL Min to Max Init Step 2 023 001 ClearLightPDF ACS Setting 0 OFF 1 ON CTL 0 to 1 1 1 2024 Compression ratio of ClearLight ...

Page 542: ...PEG2000 C 5 to 95 25 1 step 2 025 002 Compression Ratio High JPEG2000 5 to 95 20 1 step 2030 OCR PDF DetectSens 2 030 001 White Lumi Value 0 255 C 250 2 030 002 White Pix Ratio 0 100 80 2 030 003 White Tile Ratio 0 100 80 SP No Large Category Small Category ENG or CTL Min to Max Init Step 2 031 001 Vertical Judgment Setting Function Setting 0 1 CTL 0 to 1 0 1 2 031 002 Vertical Judgment Setting Al...

Page 543: ...cognized as having the same serial number Level 2 If SP5 844 005 is set to Level 2 a common serial number for all GW GW models is sent to the computer As a result if a GW GW device is swapped out for a different GW GW device pop up messages will not appear because the devices are both recognized as being based on GW GW Auto PDL Detection Function Overview The Auto PDL Detection function gives the ...

Page 544: ... the PS interpreter will abort processing and return the unprocessed part of the job back to the printer system The entire page regardless of the number of bytes is searched for triggers 2 and 3 can be disabled using Printer Bit Switch 2 3 1 If the Printer Language is configured to anything other than Auto all detection will be disabled An interpreter submits a job page by page to the rasterizer T...

Page 545: ...of the job performed by the printer system 2 PDL switching from PCL5 to PS performed by the PCL interpreter and the printer system 3 PDL switching from PS to PCL5 performed by the PS interpreter and the printer system Triggers Printer system PCL5 triggers ESC E FF PS triggers PS Adobe 3 1 dict begin ...

Page 546: ...ble problems Garbled output If a string of characters or binary data is mistaken as a trigger and an incorrect PDL is applied the output will be garbled Incorrect printer settings Printer settings for example the paper size is incorrectly applied This can happen when the printer settings at the beginning of the job are initialized before a PDL switch occurred and no settings were configured for th...

Page 547: ...nd can wait up to 10 seconds for that first 2KB to arrive As the printer is unable to detect the end of jobs submitted over a USB Parallel connection it might be preferable to not wait 10 seconds if jobs of less than 2KB are going to be printed Enabling disabling this waiting time is the purpose of BitSw 9 0 BitSw 9 0 0 default The printer system will not wait 10 seconds for the first 2KB of data ...

Page 548: ...Sw 9 4 0 default This change the way an MFP LP rotates PCL PS PDF or RPCS print images 1 The page count for a single copy is returned after the first copy is printed 2 The page count for the rest of the copies excluding the first copy is returned after all copies have been printed 3 This emulates an older HP PCL firmware spec It is only needed for compatibility with legacy software BitSw 9 4 1 The...

Page 549: ...ES 3 comment The page count of the first copy is returned comment PJL USTATUS PAGE 1 PJL USTATUS PAGE 2 PJL USTATUS PAGE 3 PJL USTATUS PAGE 4 PJL USTATUS PAGE 5 PJL USTATUS PAGE 6 comment The page count of the remaining two copies is returned comment 9 4 1 PJL USTATUS JOB START NAME Microsoft Word TEST_page1 3 PJL USTATUS PAGE 1 PJL USTATUS PAGE 2 PJL USTATUS PAGE 3 PJL USTATUS PAGE ...

Page 550: ...ration 182 4 PJL USTATUS PAGE 5 PJL USTATUS PAGE 6 PJL USTATUS PAGE 7 PJL USTATUS PAGE 8 PJL USTATUS PAGE 9 PJL USTATUS JOB END NAME Microsoft Word TEST_page1 3 PAGES 9 comment The page count of all three copies is returned comment ...

Page 551: ...ecently used scan destination can still be cleared by the Scanner Auto Reset timer If the Scanner Auto Reset timer is shorter than the System Auto Reset timer then the most recently used scan destination will be cleared when the Scanner Auto Reset timer elapses The Setting of SMTP authentication in Scan to Email Scan to Email fails with the error message Transmission has failed The SMTP username a...

Page 552: ...is example if SP5 860 022 is On the user s email address in the mail header 2 will be replaced by the Administrator s email address To solve the problem the Administrator s address must be the same as the device s address If this is done 1 The Mail From field device 2 The mail header From field administrator 3 The SMTP username device 1 2 and 3 must match and the authentication should be successfu...

Page 553: ... The authenticated user s account 1 The recipient s account as configured in the Address Book s Folder Authentication setting The user s account will be either the one entered during scanning see the Manual Entry screen capture or if User Auth is enabled the account configured in the user s Folder Authentication setting will be used The destination s access logs Case A or Case C with SP 0 The acce...

Page 554: ...967 001 is OFF 1 both the Document Server and Locked Print functions will be disabled How to Use Locked Print When the Document Server Is Disabled 1 Enter Printer SP mode 2 Set SP1 006 001 to 1 0 Link with Doc Srv default Locked print will only be enabled if the document server is enabled 1 Enable Enable Locked Print will be enabled no matter the status of the document server 3 Turn OFF then ON th...

Page 555: ...ue in fig1 Job Document Server shown in red in fig1 See the following for details Bit 0 Bit 0 0 default Allows anyone guests users admins access to the DS via WIM Bit 0 1 Prevents everyone from accessing the DS via WIM Bit 1 Bit 1 0 default Allows anyone guests users admins access to the DS via WIM Bit 1 1 Only administrators can access the DS via WIM Without admin privileges even authenticated us...

Page 556: ...sing SP 5 888 001 For details refer to Use of SP 5 888 001 to restrict access to the Job menu on WIM User Authentication for Specific MFP Applications The SP5 420 settings enable disable User Authentication for specific MFP applications SP 5 420 User Authentication Value Default 0 SP 5 420 User Authentication Value Default 0 SP5 420 001 Copy 0 ON 1 OFF SP5 420 011 Document Server SP5 420 021 Fax S...

Page 557: ...Smart Operation Panel 2nd Generation Field Service Manual Ver 1 01 Latest Release Initial Release August 2016 Copyright c 2016 Ricoh Co Ltd ...

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Page 559: ...er Supply 31 Exiting Energy Saving Modes 31 Screen Startup Mode 31 Shutdown Functions 32 3 System Maintenance 35 System Maintenance 35 Maintenance Modes 35 Login to Logout from Control Panel Service Mode 35 Service Mode Menu 37 Panel Self Check 40 Recovery Mode 47 Special Key Combinations 47 Software Update 49 Updating the Smart Operation Panel 49 Installation update from an SD card 50 Package Upd...

Page 560: ...2 Software Update Errors 57 Errors That Occur When the Control Panel Downloads Data from the Controller at Startup 62 ...

Page 561: ...e hold down the connector of the cable with your finger as shown in the picture to prevent excessive force from being applied to the connector of the PCB If excessive force is applied to the connector of the PCB in the direction of the arrow connection failure may occur 1 Remove the operation panel unit from the MFP For details about how to remove the operation panel unit refer to the service manu...

Page 562: ...1 Replacement and Adjustment 4 2 Remove the rear cover A of the operation panel 3 Slide and remove the arm cover A 4 Remove the operation panel arm bracket A ...

Page 563: ...cing and apply the same settings to the new Smart Operation Panel Below are two examples for DIP switch settings When No 3 and No 7 are set to ON This is the factory default setting of a service part When only No 3 is set to ON If the DIP switch setting is wrong SC672 will be displayed After replacing the operation panel unit make sure that the latest version of the firmware is installed on the Sm...

Page 564: ... and Adjustment 6 CPU Board 1 Operation panel unit Operation Panel Unit 2 Bottom cover A 4 There are four hooks inside the operation panel unit Before removing the operation panel bottom cover check the photos below ...

Page 565: ...djustment 7 3 Base bracket A 9 4 Remove the fixing screws 4 on the CPU board A and remove the CPU board from the micro computer board Make sure that the orientation of the connector is correct when attaching the CPU board ...

Page 566: ...6 CPU board A LCD I F cable 1 After replacing the CPU board make sure that the latest version of the firmware is installed on the Smart Operation Panel Update it if necessary Updating the Smart Operation Panel Micro Computer Board 1 Operation panel unit Operation Panel Unit 2 CPU board CPU Board ...

Page 567: ...1 Replacement and Adjustment 9 3 Remove the FFC from the micro computer board 1 Pull out the black part to unlock the connector and then remove the FFC 4 Micro computer board A 1 2 ...

Page 568: ... Note the DIP switch settings of the old operation panel unit before replacing and apply the same settings to the new Smart Operation Panel Below are two examples for DIP switch settings When No 3 and No 7 are set to ON This is the factory default setting of a service part When only No 3 is set to ON If the DIP switch setting is wrong SC672 will be displayed After replacing the micro computer boar...

Page 569: ...ment and Adjustment 11 2 Bottom cover A 4 3 Base bracket A 9 4 Wi Fi module A 1 After replacing the Wi Fi module perform the following checks Wireless LAN Check Wireless LAN Check Bluetooth Check Bluetooth Check ...

Page 570: ...1 Replacement and Adjustment 12 LCD 1 Operation panel unit Operation Panel Unit 2 CPU board CPU Board 3 Micro computer board Micro Computer Board 4 Speaker A 2 5 Lift the fastener of the LCD I F cable ...

Page 571: ...xing the microphone harness tape 3 8 LCD A 4 After replacing the LCD perform the following checks LCD Check LCD Check TouchPanel Check TouchPanel Check Perform TouchPanel Calibration TouchPanel Calibration and MultiTouch Calibration MultiTouch Calibration of the Self Check function ...

Page 572: ...t Operation Panel Unit 2 Bottom cover A 4 3 Speaker A 2 1 After replacing the speaker perform the following check Speaker Check Speaker Check Microphone 1 Operation panel unit Operation Panel Unit 2 CPU board CPU Board 3 Micro computer board Micro Computer Board ...

Page 573: ...1 Replacement and Adjustment 15 4 Lift up the securing wire of the LCD I F cable 5 LCD I F cable cable 1 6 Remove the tapes for fixing the microphone harness tape 3 ...

Page 574: ...1 Replacement and Adjustment 16 7 LCD A 4 8 Microphone A cushioning 1 ...

Page 575: ...r indicator 15 Data In indicator facsimile and printer modes 4 Energy Saver key 16 Fax indicator 5 USB slot for digital cameras 17 Extended Feature key EX3 6 HDMI slot 18 Extended Feature key EX2 7 USB slot for NFC card readers 19 Extended Feature key EX1 8 Microphone 20 Control panel reboot key 9 Stop key 21 SD card slot 10 Menu key 22 Media access lamp 11 Home key 23 USB slot 12 Back key ...

Page 576: ...s Memory Volatile Memory RAM DDR3 1066 2G Non Volatile Memory eMMC NAND 8GB Uses a 16GB product in SLC Mode Program area and data area for the operating system and applications External interfaces USB Memory USB2 0 Host Type A SD Card SD card slot 1ch SD 1 SDHC 2 1 Up to 2GB 2 Up to 32GB USB expansion USB2 0 Host Type A for camera USB keyboard USB card reader USB expansion USB2 0 Host Type miniB f...

Page 577: ...ndicator blue Lights when the power is on Flashes slowly in Sleep mode Check Status indicator lamp red blue Lights when an error occurs Data In indicator blue Flashes when the machine receives data from a printer driver or LAN Fax driver Fax indicator blue Flashes while sending or receiving a fax Lights when there is a received fax document in the fax memory Media access lamp blue Lights when ther...

Page 578: ... access lamp Home key Menu key Back key Wireless LAN interface IEEE802 11bgn IEEE802 11bgn Types of external interfaces USB port type A mini USB media slot SD card slot USB port mini USB media slot SD card slot Bluetooth Available Not available Available languages Japanese English French German Italian Spanish Dutch Norwegian Danish Swedish Polish Portuguese Hungarian Czech Finnish Simplified Chin...

Page 579: ...ver Scanner Fax Control Panel Browser the standard keyboard Installer Gallery Self Check are pre installed Unlike those installed on the controller board of the MFP GW applications that are installed on the Smart Operation Panel are for controlling operation and display of the Smart Operation Panel Pre installed applications are provided as part of the control panel firmware Cheetah System togethe...

Page 580: ...mmunication specifications The Smart Operation Panel and the GW controller are connected by a USB 2 0 cable They communicate with each other via the Android OS on the Smart Operation Panel using protocols called OCS Library and Flair API System Application System block diagram Overview of Components Communication module signal name Details OCS Library OSC stands for Operating Control Service It is...

Page 581: ...System It is a module in the GW controller Because the Smart Operation Panel uses the Android OS the contents and protocols of communication are not the same as those of the conventional control panel CATS serves as an intermediary between the GW controller and the Smart Operation Panel It also controls the power status of the control panel CATS communicates with the Smart Operation Panel using th...

Page 582: ... to the server where manuals are stored HTTP server Manuals are displayed using the Web Browser application Splash screen Provides the image that is displayed immediately after the MFP is turned ON Startup animation Provides the startup animation for the operation screen Validation Performs validation when the machine is started in CC certified mode CC stands for Common Criteria It is the evaluati...

Page 583: ...on Displays toner status Change Languages Provides the language switching function Eco friendly Displays detailed information about the eco functions Fax Received File Displays the fax reception status Stop Provides a Stop key on the application screen Used by functions such as Quick Copy and Scan to Me System Message Displays system messages IME excluding the standard keyboard Multiple settings c...

Page 584: ...Scan application with a new UI This application is not available for MP C 306Z 406Z series Printer Printer application with a new UI This application is not available for MP C 306Z 406Z series Quick Print Release Ability to view and print stored documents This application is not available for MP C 306Z 406Z series Print Scan Memory Storage Device Media Print and Scan to Media have been integrated ...

Page 585: ...ves data from a printer driver or LAN Fax driver 9 Fax indicator Indicates fax status During communication Flashes When fax documents have been received using Substitute Reception Lights When the machine has received a confidential fax document Lights 10 Extended Feature key EX3 Used for system maintenance such as control panel self check 11 Extended Feature key EX2 Used for system maintenance suc...

Page 586: ...u press Logout 3 Energy Saver key Enters Sleep mode 4 Icon display area Application icons widgets and system messages are displayed Soft keys displayed on the screen No Name Description 1 Function keys Users can assign shortcuts for each application Up to three applications can be assigned as shortcuts When an application is assigned as a function key users can call the application from any screen...

Page 587: ...sion or printing to paper 5 Menu key Displays the menu screen of the application in use May not be available depending on the application 6 Home key Displays the Home screen 7 Back key Use this to go back to the previous screen when the Screen Features screen or the screen of an application is displayed 8 Check Status key You can check the status of the MFP each function and the current job You ca...

Page 588: ... operation is recognized Insulators spacing dots secure space between the two transparent conductive film layers to prevent short circuiting Because the transparent conductive film has a uniform resistance characteristic the resistance value reflects the distance of contact A Spacing dot B PET film C Transparent conductive film D Base glass E LCD panel Self Check multi touch calibration mechanism ...

Page 589: ...el starts up using less power compared to Quick mode 2 Quick By preparing for the next startup when the machine shuts down the control panel starts up faster than in Normal mode Changing the Screen Startup Mode Screen Startup Mode can be changed in Screen Features Select Screen Features SYSTEM Screen Device Settings Screen Startup Mode and then select Normal or Quick In the following cases the con...

Page 590: ... startup when it shuts down The main power indicator flashes during preparation for the next startup The indicator turns off when preparation is completed If the MFP is turned ON during shutdown the preparation for the next startup continues When preparation for the next startup is completed the control panel starts up in Quick mode When Quick mode is selected the control panel starts up faster th...

Page 591: ...down process begins when the switch is pressed To make a forced shutdown press and hold the push switch for 6 seconds However if you force a shutdown during the shutdown process data being processed may be lost Forced shutdown is to be used to shut down the MFP without disconnecting the power cord when the shutdown process cannot be completed Other Shutdown Functions This MFP has two additional sh...

Page 592: ...key Continue to hold down the EX1 key until the shutdown screen is displayed You must turn ON the MFP within 5 minutes If more than 5 minutes has elapsed after shutting down the MFP using the above procedure the machine starts up in Normal mode even if Quick mode is selected ...

Page 593: ...talled Same as above Recovery mode Maintenance modes for the Android OS Updating firmware Initializing all data Login to Logout from Control Panel Service Mode Login In the same way as you log in to the SP Mode on the MFP you use the soft keys to enter a combination of numbers in order to login to the service mode of the control panel You cannot log in to the service mode of the control panel when...

Page 594: ...ter you log out Authentication settings Administrator authentication OFF User authentication OFF Administrator authentication ON User authentication OFF Administrator authentication ON User authentication ON Screen of the function selected in Function Priority Screen of the function selected in Function Priority Home screen When Entry to Service Mode Is Prohibited by the Administrator The administ...

Page 595: ...ress Range You can only view the setting Select Channel You can only view the setting PEER DEVICES View and configure devices that can be connected REMEMBERED GROUPS Displays groups that have been previously connected Bluetooth ON OFF You can only view the setting SEARCH FOR DEVICES Scans for Bluetooth devices in the vicinity name of this device You can only view the setting PAIRED DEVICES View an...

Page 596: ...otal space Displays the total size of the SD card Available Displays the available space of the SD card Apps app data media content Displays the size of applications in the SD card Erase SD card Erase data written to the SD card Apps Install Install from SD Card Install or update applications from an SD card Install from Server Enter a product key to install or update applications from the server ...

Page 597: ... Settings for an application the setting screen for the CE is displayed The screen does not change if the application has no setting items Authentication priority mode Authentication priority mode This setting gives priority to the recovery time from energy saving modes when an IC card authentication device is connected When this setting is selected the MFP does not enter Engine OFF mode and alway...

Page 598: ... functions of the control panel LED Check Key Check LCD Check Speaker Check TouchPanel Check TouchPanel Calibration MultiTouch Calibration Wireless LAN Check Bluetooth Check The Self Check menu is displayed in either English or Japanese The language can be changed using Change Language in the Home screen If an unavailable language is selected English will be displayed With some diagnostic items pr...

Page 599: ...e top menu of Self Check Key Check Check if the Extended Feature keys on the left side of the control panel EX1 EX2 EX3 from top to bottom are functioning normally If they are functioning normally the key will turn green when pressed FOOT SW is not used When the check is completed press End to return to the top menu of Self Check LCD Check Visually inspect the color of the LCD The displayed colors...

Page 600: ...ns to the top menu of Self Check Speaker Check Tests the speaker by playing the reference sound 1 Select the frequency 220Hz 440Hz 880Hz 1760Hz or 2000Hz 2 Press START STOP to play the sound 3 Touch the volume bar and play the sound at minimum and maximum volumes 4 Press START STOP to stop the sound ...

Page 601: ... press Back to return to the top menu of Self Check TouchPanel Calibration Calibrate the touch panel by touching the center of each of the five signs The five signs are displayed in the order of top left bottom right bottom left center and top right After you have touched the five signs the display switches to the Retry OK screen If you want to calibrate again press EX1 If you want to confirm that...

Page 602: ...out Touch the center of both signs The two signs are displayed in the order of top left and bottom right Repeat the procedure The touch panel will be calibrated If you want to adjust it again press the EX1 key If you want to confirm that the calibration results are OK press the EX3 key to return to the top menu of Self Check ...

Page 603: ...nal processing and do not indicate the positions or distance of the points touched There is no problem unless there is a huge difference between the values of the first calibration and the second calibration Wireless LAN Check Checks the condition of the wireless LAN connection When you select the connected access point the signal strength IP address and other information are displayed ...

Page 604: ...k Check and configure the Bluetooth device connection When the check is completed press Back to return to the top menu of Self Check You cannot switch Bluetooth to ON or OFF from the Self Check menu Before checking the Bluetooth device connection specify ON for Bluetooth in Screen Features WIRELESS NETWORKS Bluetooth ...

Page 605: ... Ask your manager for information on how to enter the recovery Mode Special Key Combinations This section describes special key combinations for operations which required combinations of hardware keys on the previous models Function Operation for previous models Operation for Smart Operation Panel SSP Super Service mode login Login to SP mode and then press an SP mode item while holding down the k...

Page 606: ...n for Smart Operation Panel Resets a single application Resets a single application Resetting User Code Authentication Press the Reset key and Clear key simultaneously Returns to the User Code entry screen Hold down Reset for 2 seconds Returns to the User Code entry screen ...

Page 607: ... can also uninstall an application Yes Yes Package update Uses the Package update function of the GW controller to update the software The software is updated in the following order controller firmware applications and then the control panel firmware The procedure for updating the control panel firmware is the same as when updating from an SD card using Recovery mode Yes Yes Installation update fr...

Page 608: ...anel cannot enter the recovery mode Change the startup mode to Normal When update is completed restore the startup mode setting because the setting affects startup time Shut down the MFP with Normal selected for Screen Startup Mode or shut it down using the special shutdown procedure used for maintenance If Prohibit is selected for Update Firmware in System Settings the machine cannot enter Recove...

Page 609: ...oving selecting directories are different for executing an update Check the key functions while operating Keys When moving selecting directories When executing an update EX1 Moves the cursor up Executes updating EX2 Moves the cursor down Cancels updating EX3 Selects the item 3 Select apply update from sdcard in the Android system recovery screen and then press the EX3 key 4 The contents of the SD ...

Page 610: ...e control panel is displayed as Current version and the version of the firmware saved on the SD card is displayed as Update version Make sure that you have the correct version 7 When Continue Update is displayed press OK EX1 key The update process starts To cancel the firmware update press the EX2 or EX3 key ...

Page 611: ...tall from SD Card 4 Select the application you want to install or update and then press Install 5 The installation or update results are displayed 6 Check that the application is correctly installed or updated and then press reboot operation panel Package Update This method uses the package update function to update the control panel firmware and or applications The package update function is prov...

Page 612: ...stalled for the first time Installation activation update of applications from the server can only be done in the service mode Check Server Connect 1 Log in to the control panel s service mode 2 Select Apps Install 3 Press Check Server Connect and make sure that Connect Server Succeeded is displayed The server address is stored in the firmware of the Smart Operation Panel To connect to the server ...

Page 613: ... service mode 2 Select Apps Install 3 Select Activate Applications 4 Select the application to be activated and then enter the activation key and press Execute 5 Follow the instructions shown on the screen Only charged applications have to be activated Update 1 Log in to the control panel s service mode 2 Select Apps Install 3 Select Update Applications 4 Select the application to be updated and t...

Page 614: ...ication Site Application Site has been added to Screen Service mode Field engineers can start up Application Site to install or update applications or firmware without needing user administrator credentials This menu item opens Application Site by using the Web Browser NX app ...

Page 615: ...Cancel Some applications could not be installed Displayed in the following cases You attempted to update a module application in use The application is corrupted Restart the control panel and repeat the update procedure The application you want to update is not displayed in the list of applications Make sure that the directory of the SD card is correct You must create the app folder in the root di...

Page 616: ...reated in the same folder as the batch file The result report file shows the IP address of the MFP and whether the update process was successful or not yyyymmddhhmm shows the date and time according to the clock of the MFP Result Explanation Succeed Updated the machine successfully Failed Failed to update the machine An error code follows Not connected Failed to connect to the machine Can t get re...

Page 617: ...d 3 The target application cannot be found Recorded 4 The storage capacity is not enough Recorded 12 The version of the Android application cannot be installed Recorded 602 Invalid signature Recorded 603 Updating is prohibited Recorded 604 Failed to put the application offline Not recorded 610 Authentication failed Not recorded 699 Unknown error Recorded 2 1 The error code recorded in the Access L...

Page 618: ...e main power OFF and ON and then repeat the procedure 224 capacity lack The storage capacity is not enough Reduce the number of applications to be installed Uninstall unnecessary applications 225 download fail The product ID is incorrect Use a correct product key 226 dependency check fail The control panel does not meet the installation requirements of the application Check the installation requir...

Page 619: ...er OFF and ON and then repeat the procedure If updating fails again replace the control panel 232 deactivate fail The application could not be uninstalled because deactivation failed Failed to connect to the server The license has not been issued Check whether the network is configured correctly If the server is under maintenance wait a while and repeat the procedure Check the activation status of...

Page 620: ... the Controller at Startup Some of the graphic data used in the control panel display is model specific Model specific components are stored in the controller board of the MFP During startup the control panel checks if it is necessary to update the model specific data If it is necessary the control panel downloads the data from the MFP controller board and installs it in the control panel During u...

Page 621: ...Fax Unit Machine Code M50203 Field Service Manual Ver 1 01 Latest Release Initial Release August 2016 Copyright c 2016 Ricoh Co Ltd ...

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Page 623: ...ort a gas leak in the vicinity of the leak Before installing the fax unit switch off the main switch and disconnect the power cord The fax unit contains a lithium battery The danger of explosion exists if a battery of this type is incorrectly replaced Replace only with the same or an equivalent type recommended by the manufacturer Discard batteries in accordance with the manufacturer s instruction...

Page 624: ... A Short Edge Feed SEF B Long Edge Feed LEF ...

Page 625: ... minor injuries Obey these guidelines to avoid problems such as misfeeds damage to originals loss of valuable data and to prevent damage to the machine Always obey these guidelines to avoid serious problems such as misfeeds damage to originals loss of valuable data and to prevent damage to the machine bold is added for emphasis This document provides tips and advice about how to best service the m...

Page 626: ......

Page 627: ...P Fax Reception 32 4 Service Tables 35 Cautions 35 Service Program Tables 36 SP1 XXX BIT SW 36 SP2 XXX RAM 36 SP3 XXX Machine Set 36 SP4 XXX ROM Versions 37 SP5 XXX RAM Clear 37 SP6 XXX Reports 38 SP7 XXX Tests 39 Bit Switches 1 40 System Switches 40 Bit Switches 2 51 I Fax Switches 51 Printer Switches 56 Bit Switches 3 62 Communication Switches 62 Bit Switches 4 70 G3 Switches 70 Bit Switches 5 7...

Page 628: ...esses 107 5 Detailed Section Descriptions 116 Overview 116 Boards 117 FCU 117 Fax Communication Features 119 Internet Mail Communication 119 IP Fax 127 What is IP FAX 127 T 38 Packet Format 127 Settings 127 6 Specifications 128 General Specifications 128 FCU 128 Capabilities of Programmable Items 129 IFax Specifications 130 IP Fax Specifications 131 Fax Unit Configuration 132 ...

Page 629: ...and condition of the components against the following list No Description Q ty 1 Handset 1 2 Cradle 1 3 Bracket 1 4 Round screw for cradle 2 5 Cable clamp 2 Installation Procedure Do not apply strong impact or force to the handset bracket or it may be damaged The ferrite core is attached to the handset cord for reducing noise Do not remove the ferrite core ...

Page 630: ...m the handset cradle 2 Remove the protective tape from the handset bracket and fix the handset cradle A to the handset bracket B 3 Place the inquiry card back on the handset cradle 4 Attach the bracket at the left side of the machine as shown below ...

Page 631: ...telephone line type of the handset The switch on the handset should be in the appropriate position TT Tone Dialing or DP Pulse Dialing Adjusting the handset bell volume Adjust the handset ringer volume using the volume switch Adjusting the handset receiver volume Adjust the handset receiver volume using the volume switch ...

Page 632: ...1 Installation 6 ...

Page 633: ...Procedure When you replace the FCU board transfer the SRAM data from the old FCU board to the new FCU board Do the following procedure to back up the SRAM data The following data can be transferred TTI RTI CSI Fax bit switch settings RAM address settings NCU parameter settings 1 Open the front cover 2 Open the rear cover 3 Remove the right cover A There are four tabs on the back of the right cover...

Page 634: ...2 Replacement and Adjustment 8 4 Remove the controller box cover A 5 Remove the screws of the bracket A and the FCU board 6 Disconnect the speaker connector and remove the FCU board A with the bracket ...

Page 635: ...en attach the battery jumper switch C The battery jumper switch C is provided with the new FCU board 8 Change the orientation of the battery jumper switch A on the new FCU board B If the battery jumper switch is not in the correct position SC820 will occur 9 Remove the HDD It is not necessary to disconnect the HDD cable ...

Page 636: ...e end of the supplied flat cable A into the CN603 connector B on the new FCU board Make sure that the blue tape of the flat cable faces outward 11 Insert the new FCU board A in the machine and connect the speaker connector B to the new FCU board ...

Page 637: ...lume of the beep is set to the same level as the speaker volume If the speaker volume is set to off the volume of the beep is set to its initial factory set level If the machine does not beep switch the main power off and then back on and try the data transfer again Try several times if necessary Be sure to check the transfer result after executing data transfer If the transfer has failed you need...

Page 638: ...or to the new FCU board 22 Reattach the controller box cover 23 Reattach the cover 24 Turn the main power switch on 25 Enter the SP mode print the system parameter list from SP6 101 in the Fax SP menu and then check the list to see whether the SRAM data has been transferred correctly 26 Set the correct date and time from the User Tools User Tools Machine Features System Settings Timer Setting Set ...

Page 639: ...compatible modem at the other end The other terminal is incompatible 0 04 CFR or FTT not received after modem training Check the line connection Try changing the tx level and or cable equalizer settings Replace the FCU The other terminal may be faulty try sending to another machine If the rx signal is weak or defective there may be a bad line Cross reference Tx level NCU Parameter 01 PSTN Cable eq...

Page 640: ... Try adjusting the tx level and or cable equalizer settings The other end may have a defective modem FCU try sending to another machine Check for line problems and noise Cross reference Tx level NCU Parameter 01 PSTN Cable equalizer G3 Switch 07 PSTN Dedicated tx parameters in Service Program Mode 0 14 Non standard post message response code received Incompatible or defective remote terminal try s...

Page 641: ...ion time for the first line and or rx cable equalizer setting Cross reference Reconstruction time G3 Switch 0A bit 6 Rx cable equalizer G3 Switch 07 PSTN 0 21 EOL signal end of line from the other end not received within 5 s of the previous EOL signal Check the connections between the FCU and line Check for line noise or other line problems Replace the FCU The remote machine may be defective or ma...

Page 642: ...e receiving machine cannot handle Check the protocol dump list Ask the other party to contact the manufacturer 0 33 The data reception not ECM is not completed within 10 minutes Check the line connection The other terminal may have a defective modem FCU 0 52 Polarity changed during communication Check the line connection Retry communication 0 55 FCU does not detect the SG3 FCU firmware or board de...

Page 643: ...l falls back to T 30 mode 0 80 The line was disconnected due to a timeout in V 34 phase 2 line probing The guard timer expired while starting these phases Serious noise narrow bandwidth or low signal level can cause these errors If these errors happen at the transmitting terminal Try making a call at a later time Try using V 17 or a slower modem using dedicated tx parameters Try increasing the tx ...

Page 644: ...f the machine then turn it back on Update the modem ROM Replace the FCU 2 22 Counter overflow error of JBIG chip If error occurs frequently change the settings for resolution paper size compression type 2 23 JBIG compression or reconstruction error Turn off the machine then turn it back on 2 24 JBIG ASIC error Turn off the machine then turn it back on 2 25 JBIG data reconstruction error BIH error ...

Page 645: ... or HDD Replace the FCU 6 00 G3 ECM T1 time out during reception of facsimile data Try adjusting the rx cable equalizer Replace the FCU 6 01 G3 ECM no V 21 signal was received 6 02 G3 ECM EOR was received 6 04 G3 ECM RTC not detected Check the line connection Check for a bad line or defective remote terminal Replace the FCU 6 05 G3 ECM facsimile data frame not received within 18 s of CFR but there...

Page 646: ...gistered password in the device does not match the password in the SIP server 13 25 Network I F setting error IPV4 is not active in the active protocol setting IP address of the device is not registered 13 26 Network I F setting error at power on Active protocol setting does not match the I F setting for SIP server IP address of the device is not registered 13 27 IP address setting error IP addres...

Page 647: ...s a problem at the destination at that the settings at the destination are correct 14 04 Access to SMTP Server Denied 550 SMTP server operating incorrectly Direct SMTP sending not operating correctly 14 05 SMTP Server HDD Full 452 Failed to access the SMTP server because the HDD on the server is full Insufficient free space on the HDD of the SMTP server Contact the system administrator and check t...

Page 648: ...11 Buffer Full The send buffer is full so the transmission could not be completed Buffer is full due to using Scan to Email while the buffer is being used send mail at the same time 14 12 Data Size Too Large Transmission was cancelled because the detected size of the file was too large 14 13 Send Cancelled Processing is interrupted because the user pressed Stop 14 14 Security Locked File Error Upd...

Page 649: ...ot operating correctly Software error 14 31 UFS File Creation Failed UFS file could not be created Not enough space in UFS area to handle both Scan to Email and IFAX transmission HDD full or not operating correctly Software error 14 32 Cancelled the Mail Due to Error Detected by NFAX Error detected with NFAX and send was cancelled due to a software error 14 33 No Mail Address For the Machine Neith...

Page 650: ...nection Error The DNS or POP3 IMAP4 server could not be found The IP address for DNS or POP3 IMAP4 server is not stored in the machine The DNS IP address is not registered Network not operating correctly 15 12 Authorization Error POP3 IMAP4 send authorization failed Incorrect IFAX user name or password Access was attempted by another device such as the PC POP3 IMAP4 settings incorrect 15 13 Receiv...

Page 651: ...eded the limit of 30 15 61 Attachment File Format Error The attached file is not TIFF format 15 62 TIFF File Compatibility Error Could not receive transmission due to Resolution error Image of resolution greater than 200 dpi without extended memory Resolution is not supported Page size error The page size was larger than A3 Compression error File was compressed with other than MH MR or MMR 15 63 T...

Page 652: ...s could not be created 15 92 Memory Overflow Transmission could not be received because memory overflowed during the transaction 15 93 Memory Access Error Transaction could not complete due to a malfunction of SAF memory 15 94 Incorrect ID Code The machine rejected an incoming e mail for transfer request because the ID code in the incoming e mail did not match the ID code registered in the machine...

Page 653: ...ective FCU board or firmware 23 00 Data read timeout during construction Restart the machine Replace the FCU 25 00 The machine software resets itself after a fatal transmission error occurred Update the ROM Replace the FCU F0 xx V 34 modem error Replace the FCU F6 xx SG3 modem error Update the SG3 modem ROM Check for line noise or other line problems Try communicating another V 8 V 34 fax ...

Page 654: ...ers Check if there is an IP address conflict with other PCs Use the Network function in the User Tools If there is an IP address conflict inform the administrator Between machine and e mail server 1 LAN settings in the machine Check the LAN parameters Check if there is an IP address conflict with other PCs Use the Network function in the User Tools If there is an IP address conflict inform the adm...

Page 655: ...rformed successfully 1 Destination e mail address Make sure that the e mail address is actually used Check that the e mail address does not contain incorrect characters such as spaces 1 Router settings Use the ping command to contact the router Check that other devices connected to the router can send data over the router Ask the administrator of the server to check 1 Error message by e mail from ...

Page 656: ...erminal Check whether the remote fax is a T38 terminal 10 Remote fax switched off or busy Check that the remote fax is switched on 11 Network bandwidth too narrow Request the network administrator to increase the bandwidth Raise the delay level IPFAX SW 01 Bit 0 to 3 IP Fax bandwidth is the same as the DCS speed Set IP Fax SW00 Bit 6 to 1 12 Remote fax cancelled transmission Check whether the remo...

Page 657: ...ll NAT installed Cannot breach the firewall Send by using another method Fax Internet Fax 4 Transmission sent manually Manual sending not supported 5 Gatekeeper SIP server installed correctly Contact the network administrator 6 Gatekeeper SIP server power switched on Contact the network administrator 7 IP address host name of Gatekeeper SIP server correct Check the IP address host name 8 DNS serve...

Page 658: ...ver registered when host name specified on sender side Contact the network administrator The sender machine displays this error code if the sender fax is a Ricoh model 7 Network bandwidth too narrow Request the system administrator to increase the bandwidth Lower the start modem reception baud rate on the receiving side IPFAX SW06 8 Remote fax cancelled transmission Check whether the remote fax ca...

Page 659: ... on Contact the network administrator The sender machine displays this error code when the sender fax is a Ricoh model 5 IP address host name of Gatekeeper SIP server correct on the sender s side Request the sender to check the IP address host name The sender machine displays this error code when the sender fax is a Ricoh model 6 DNS server registered when Gatekeeper SIP server host name specified...

Page 660: ... Remote fax cancelled transmission Check whether the remote fax cancelled the transmission 12 Local fax registered in Gatekeeper SIP server Contact the network administrator The sender machine displays this error code when the sender fax is a Ricoh model ...

Page 661: ...s the operation power switch to switch the power off wait for the power LED to go off and then switch the main power switch off The main power LED lights or flashes while the platen cover or SPDF is open while the main machine is communicating with a facsimile or the network server or while the machine is accessing the hard disk or memory for reading or writing data ...

Page 662: ...ings for the fax option Bit Switches 3 Communication Switches 105 G3 1 Switch 001 016 00 0F Change the bit switches for the protocol settings of the standard G3 board Bit Switches 4 G3 Switches 111 IP fax Switch 001 016 00 0F Change the bit switches for optional IP fax parameters Bit Switches 6 IP Fax Switches SP2 XXX RAM 2 Mode No Function 101 001 RAM Read Write Change RAM data for the fax board ...

Page 663: ...ort number 004 Gatekeeper port Sets the Gatekeeper port number 005 T 38 Port Sets the T 38 port number 006 SIP Server Port Sets the SIP port number 007 IP FAX Protocol Priority Select H323 or SIP 201 FAX SW 001 032 00 1F 301 Fax FlairAPI Setting 101 SP4 XXX ROM Versions 4 Mode No Function 101 001 FCU ROM Version Displays the FCU ROM version 102 001 Error Codes Displays the latest 64 fax error code...

Page 664: ...cations Prints the protocol dump list of all communications for the G3 1 line 003 G3 1 1 Communication Prints the protocol dump list of the last communication for the G3 1 line 105 001 All Files print out Prints out all the user files in the SAF memory including confidential messages Do not use this function unless the customer is having trouble printing confidential messages or recovering files s...

Page 665: ...IP fax line 002 1 Communication Prints the protocol dump list of the last communication for the IP fax line SP7 XXX Tests These are the test modes for PTT approval 7 Function 101 G3 1 Modem Tests 102 G3 1 DTMF Tests 103 Ringer Test 104 G3 1 V34 S2400baud 105 G3 1 V34 S2800baud 106 G3 1 V34 S3000baud 107 G3 1 V34 S3200baud 108 G3 1 V34 S3429baud 109 Recorded Message Test ...

Page 666: ...tting is automatically reset to 0 after turning off and on 1 Not used Do not change this setting 2 Technical data printout on the journal 0 Disabled 1 Enabled 1 Instead of the personal name the following data are listed in the journal for each G3 communication Example 1 EQM value Line quality data A larger number means more errors 2 Symbol rate V 34 only 3 Final modem type used 4 Starting data rat...

Page 667: ...it to 0 after testing 6 Protocol dump list output after each communication 0 Off 1 On This is only used for communication troubleshooting It shows the content of the transmitted facsimile protocol signals Always reset this bit to 0 after finishing testing If system switch 09 bit 6 is at 1 the list is only printed if there was an error during the communication 7 Not used Do not change the setting G...

Page 668: ...et after transmission stalls 0 Off 1 On With this setting on the machine resets itself automatically if a transmission stalls and fails to complete the job 3 Not used Do not change these settings 4 File retention time 0 Depends on User Parameter 24 18 H 1 No limit 1 A file that had a communication error will not be erased unless the communication is successful 5 7 Do not change this setting System...

Page 669: ... communication reports on the Journal when no image data was exchanged 0 After DCS NSS communication default 1 After polling 0 The Journal is printed only when image data is sent 1 The Journal is printed when any data is sent 2 Automatic error report printout 0 Disabled 1 Enabled 0 Error reports will not be printed 1 Error reports will be printed automatically after failed communications 3 Printin...

Page 670: ...the machine or if a wireless telephone is connected as an external telephone 1 The user can dial on the machine s ten key pad when the handset is off hook 5 On hook dial 0 Disabled 1 Enabled 0 On hook dial is disabled 6 7 Not used Do not change these settings System Switch 0B Not used Do not change the factory settings System Switch 0C Not used Do not change the factory settings System Switch 0D N...

Page 671: ...ry area code determines the factory settings of bit switches and RAM addresses However it has no effect on the NCU parameter settings and communication parameter RAM addresses Cross reference NCU country code SP No 2 103 001 for G3 1 SP No 2 104 001 for G3 2 SP No 2 105 001 for G3 3 00 France 12 Asia 01 Germany 13 Japan 02 UK 14 Hong Kong 03 Italy 15 South Africa 04 Austria 16 Australia 05 Belgium...

Page 672: ...ng broadcasting 4 7 Not used Do not change these settings System Switch 12 SP No 1 101 019 No Function Comments 0 7 TTI printing position in the main scan direction TTI 08 to 92 BCD mm Input even numbers only This setting determines the print start position for the TTI from the left edge of the paper If the TTI is moved too far to the right it may overwrite the file number which is on the top righ...

Page 673: ...1 hour 1 1 24 hours 6 7 Not used Do not change System Switch 16 SP No 1 101 023 No Function Comments 0 Parallel Broadcasting 0 Disabled 1 Enabled 1 The machine sends messages simultaneously using all available ports during broadcasting NOTE If a customer wants to keep a line available for fax reception or other reasons select 0 Disable 1 Priority setting for the G3 line 0 PSTN 1 PSTN 2 or 3 1 PSTN...

Page 674: ...s below this setting RX documents are printed to conserve memory Initial setting 0x80 512 KB If a customer wants available memory size to be larger decrease this threshold System Switch 1B Not used do not change these settings System Switch 1C Not used do not change these settings System Switch 1D SP No 1 101 030 No Function Comments 0 RTI CSI CPS code display 0 Enable 1 Disable 0 RTI CSI CPS code...

Page 675: ...umbering select 0 4 Action when authorized reception is enabled but authorized RTIs CSIs are not yet programmed 0 All fax reception is disabled 1 Faxes can be received if the sender has an RTI or CSI 0 If the user has stored no acceptable sender RTIs or CSIs the user can select ON in the authorized reception setting but the setting becomes invalid OFF The machine will not be able to receive any fa...

Page 676: ... The machine prints the complete message after the machine receives all the pages in the memory 4 6 Not used Do not change the factory settings 7 Action when a fax SC has occurred 0 Automatic reset 1 Fax unit stops 0 When the fax unit detects a fax SC code other than SC1201 and SC1207 the fax unit automatically resets itself 1 When the fax unit detects any fax SC code the fax unit stops Reference ...

Page 677: ...en the maximum size is A3 Bit 2 When mail is sent there is no negotiation with the receiving machine at the destination so the sending machine cannot make a selection for the receiving capabilities original width setting of the receiving machine The original width selected with this switch is used as the RX machine s original width setting and the original is reduced to this size before sending Th...

Page 678: ...re converted to inches I fax Switch 02 SP No 1 102 003 No Function Comments 0 RX Text Mail Header Processing This setting determines whether the header information is printed with text e mails when they are received 0 Prints only text mail 1 Prints mail header information attached to text mail When a text mail is received with this switch On 1 the From address and Subject address are printed as he...

Page 679: ...ure This setting adds or does not add the media accept feature to the answer mail to confirm a reception 0 Does not add the media accept feature to the answer mail 1 Adds the media accept feature to the answer mail Use this bit switch if a problem occurs when the machine receives an answer mail which contains the media accept feature field 5 6 Not Used 7 Image Resolution of RX Text Mail This setti...

Page 680: ...e Schmidt 4 function This switch does not apply for condition 3 when the RX system is set up for memory sending delivery by F code sending with SMTP RX and when operators are using FOL to prevent problems when receiving transmissions 2 7 Not Used I fax Switch 05 SP No 1 102 006 No Function Comments 0 Mail Addresses of SMTP Broadcast Recipients Determines whether the e mail addresses of the destina...

Page 681: ... 4 7 Restrict TX Retries This setting determines the number of retries when connection and transmission fails due to errors 01 F 1 15 Hex I fax Switch 0A Not used do not change the settings I fax Switch 0B Not used do not change the settings I fax Switch 0C Not used do not change the settings I fax Switch 0D SP No 1 102 014 No Function Comments 0 1 Not used Do not change the settings 2 3 Select th...

Page 682: ...age 1 If a 2 page RX transmission is split into two pages for example 2 is printed in the bottom right corner of the 1st page and only a 2 is printed in the upper right corner of the 2nd page This helps the user to identify pages that have been split because the size of the paper is smaller than the size of the document received When A5 is used to print an A4 size document for example 1 Repetition...

Page 683: ...machine informs the transmitting machine of the fixed paper width which is specified by bits 3 and 4 above Relationship between available paper sizes and printer width used in the setup protocol Available Paper Size Printer width used in the Protocol NSF DIS A4 or 8 5 x 11 297 mm width B5 256 mm width A5 or 8 5 x 5 5 216 mm width No paper available Paper end 216 mm width Printer Switch 02 SP No 1 ...

Page 684: ...nter Switches 04 bits 0 to 4 1 3 Not used Do not change the settings 4 to 7 Page separation setting when sub scan compression is forbidden 00 0F 0 15 mm Hex Default 6 mm Page separation threshold with reduction disabled with switch 03 0 above For example if this setting is set to 10 and A4 is the selected paper size If the received document is 10 mm or less longer than A4 then the 10 mm are cut an...

Page 685: ...ile a paper cassette is pulled out when the Just Size Printing feature is enabled 0 Printing will not start 1 Printing will start if another cassette has a suitable size of paper based on the paper size selection priority tables Reference Just size printing on off User switch 05 bit 5 1 7 Not used Do not change the settings This setting can be used for the client machine which has no FCU Printer S...

Page 686: ...all paper sizes in the machine require page separation to print a received fax message the machine does not print the message Substitute Reception is used After a larger size of paper is set in a cassette the machine automatically prints the fax message 3 4 Printing the sample image on reports Same size means the sample image is printed at 100 even if page separation occurs User Parameter Switch 1...

Page 687: ... 0 0 Disabled 0 1 Disabled 1 0 Enabled 1 1 Not used 2 Duplex printing 0 Disabled 1 Enabled 1 The machine always prints received fax messages in duplex printing mode 3 Binding direction for Duplex printing 0 Left binding 1 Top binding 0 Sets the binding for the left edge of the stack 1 Sets the binding for the top of the stack 4 7 Not used Do not change the settings This setting can be used for the...

Page 688: ...R MMR 1 1 MH MR MMR JBIG 2 3 Compression modes available in transmit mode These bits determine the compression capabilities to be used in the transmission and to be declared in phase B handshaking of the T 30 protocol Bit 3 Bit 2 Modes 0 0 MH only 0 1 MH MR 1 0 MH MR MMR 1 1 MH MR MMR JBIG 4 Not used Do not change the settings 5 JBIG compression method Reception 0 Only basic supported 1 Basic and ...

Page 689: ...ys go ahead This function does not work when dialing is done from the external telephone Bit 3 Bit 2 Setting 0 0 None 0 1 8 digit CSI 1 0 4 digit CSI 1 1 CSI RTI 4 5 Not used Do not change the setting 6 7 Maximum printable page length available The setting determined by these bits is informed to the transmitting terminal in the pre message protocol exchange in the DIS NSF frames Bit 7 Bit 6 Settin...

Page 690: ...n Comments 0 7 Maximum number of page retransmissions in a G3 memory transmission 00 FF Hex times This setting is not used if ECM is switched on Default setting 03 H Communication Switch 04 SP No 1 104 005 No Function Comments 0 Remote mode switch TEL mode 0 Disable 1 Enable Active Set this bit to ON when you wish to switch TEL mode to FAX mode remotely 1 Remote mode switch FAX mode 0 Disable 1 En...

Page 691: ... upon redialing 0 From the error page 1 From page 1 0 The transmission begins from the page where transmission failed the previous time 1 Transmission begins from the first page using normal memory transmission 1 7 Not used Do not change these settings Communication Switch 0B SP No 1 104 012 No Function Comments 0 3 Not used Do not change these settings 4 Printout of the message when acting as a T...

Page 692: ...mmunication Switch 10 SP No 1 104 017 No Function Comments 0 7 Memory transmission Maximum number of dialing attempts to the same destination 01 FE Hex times Communication Switch 11 Not used do not change the settings Communication Switch 12 SP No 1 104 019 No Function Comments 0 7 Memory transmission Interval between dialing attempts to the same destination 01 FF Hex minutes Communication Switch ...

Page 693: ...nts 0 Not used Do not change the settings 1 Optional G3 unit G3 2 0 Not installed 1 Installed Change this bit to 1 when installing the first optional G3 unit 2 Not used 3 Select PSTN connection 0 Off 1 On This switch enables the G3 2 0 Off no connection 1 Recognizes and enables G3 2 This switch can be used only after G3 2 has been installed 4 7 Not used Do not change the settings Communication Swi...

Page 694: ...On 1 Transfers received data to each IP Fax dial in number IP Fax dial in number is a 4 digit number 6 PSTN 2 dial in routing 0 Off 1 On Enables or disables dial in routing for the PSTN 2 connection 7 PSTN 3 dial in routing 0 Off 1 On Enables or disables dial in routing for the PSTN 3 connection Communication Switch 19 Not used do not change the settings Communication Switch 1A Not used do not cha...

Page 695: ... If 8 is the PSTN access code set bit 0 to 1 When the machine detects 8 as the first dialed number it automatically disables V 8 protocol If 9 is the PSTN access code use bit 1 2 7 Not used Do not change the settings Communication Switch 1D Not used do not change the settings Communication Switch 1E Not used do not change the settings Communication Switch 1F Not used do not change the settings ...

Page 696: ...ke sure that you reset these bits after testing Bit 1 Bit 0 Setting 0 0 Disabled 0 1 Up to Phase B 1 0 All the time 1 1 Not used 2 Monitor speaker during memory transmission 0 Disabled 1 Enabled 1 The monitor speaker is enabled during memory transmission 3 5 Not used Do not change the settings 6 Dedicated G3 line mode selection 0 Off 1 On Dedicated Set this bit to 1 when you wish to dedicate a lin...

Page 697: ...er Echo countermeasure 0 1 1 2 0 The machine will hang up if it receives the same DIS frame twice 1 Before sending DCS the machine will wait for the second DIS which is caused by echo on the line 1 Not Used Do not change the settings 2 Not Used Do not change the settings 3 ECM frame size 0 256 bytes 1 64 bytes Keep this bit at 0 in most cases 4 CTC transmission conditions 0 After one PPR signal re...

Page 698: ...h 04 SP No 1 105 005 No Function Comments 0 3 Training error detection threshold 0 F Hex 0 15 bits If the number of error bits in the received TCF is below this threshold the machine informs the sender that training has succeeded 4 7 Not used Do not change the settings G3 Switch 05 SP No 1 105 006 No Function Comments 0 3 Initial TX modem rate kbps These bits set the initial starting modem rate fo...

Page 699: ...ng if high speeds pose problems during reception If a modem rate 14 4 kbps or slower is selected V 8 protocol should be disabled manually Cross reference V 8 protocol on off G3 switch 03 bit2 Bit 3 Bit 2 Bit 1 Bit 0 kbps 0 0 0 1 2 4 0 0 1 0 4 8 0 0 1 1 7 2 0 1 0 0 9 6 0 1 0 1 12 0 0 1 1 0 14 4 0 1 1 1 16 8 1 0 0 0 19 2 1 0 0 1 21 6 1 0 1 0 24 0 1 0 1 1 26 4 1 1 0 0 28 8 1 1 0 1 31 2 1 1 1 0 33 6 O...

Page 700: ...is setting is not effective in V 34 communications Bit 1 Bit 0 Setting 0 0 None 0 1 Low 1 0 Medium 1 1 High 2 3 PSTN cable equalizer RX mode Internal Use a higher setting if there is signal loss at higher frequencies because of the length of wire between the modem and the telephone exchange Also try using the cable equalizer if one or more of the following symptoms occurs Communication error with ...

Page 701: ...eiving ends if the carrier signal is lost when receiving during non ECM mode 3 Not used Do not change the settings 4 Maximum allowable frame interval during image data reception 0 5 s 1 13 s This bit set the maximum interval between EOL end of line signals and the maximum interval between ECM frames from the other end Try using a longer setting if error code 0 21 is frequent 5 Not used Do not chan...

Page 702: ...be able to automatically switch the 3 second CNG interval High order bit 3000 2250ms 3000 50xNms 3000 50 x Nms 0F 3000 ms N FF 2250 ms Low order bit 00 0E 3000 3700ms 3000 50xNms 3000 50 x Nms 0F 3000 ms N 0F 3700 ms G3 Switch 0F SP No 1 105 016 No Function Comments 0 Alarm when an error occurred in Phase C or later 0 Disabled 1 Enabled If the customer wants to hear an alarm after each error commu...

Page 703: ...4 Service Tables 77 0 Off 1 On change occurs such as an optical fiber line 5 7 Not used Do not change the settings ...

Page 704: ... speaker is on up to phase B in the T 30 protocol 1 0 Used for testing The monitor speaker is on all through the communication Make sure that you reset these bits after testing Bit 1 Bit 0 Setting 0 0 Disable 0 1 Up to Phase B 1 0 All the time 1 1 Not used 2 Monitor speaker during memory transmission 0 Disabled 1 Enabled 1 The monitor speaker is enabled during memory transmission 3 7 Not used Do n...

Page 705: ...p 3 Facsimile Manual for details about Short Preamble G3 2 Switch 03 SP No 1 106 004 No Function Comments 0 DIS detection number Echo countermeasure 0 1 1 2 0 The machine will hang up if it receives the same DIS frame twice 1 Before sending DCS the machine will wait for the second DIS which is caused by echo on the line 1 Not Used Do not change the settings 2 Not Used Do not change the settings 3 ...

Page 706: ...ing Do not change this setting 0 No detection 1 Detection Japan and Korea only G3 2 Switch 04 SP No 1 106 005 No Function Comments 0 3 Training error detection threshold 0 F Hex 0 15 bits If the number of error bits in the received TCF is below this threshold the machine informs the sender that training has succeeded 4 7 Not used Do not change the settings G3 2 Switch 05 SP No 1 106 006 No Functio...

Page 707: ... reception Use a lower setting if high speeds pose problems during reception If a modem rate 14 4 kbps or slower is selected V 8 protocol should be disabled manually Cross reference V 8 protocol on off G3 switch 03 bit2 Bit 3 Bit 2 Bit 1 Bit 0 kbps 0 0 0 1 2 4 0 0 1 0 4 8 0 0 1 1 7 2 0 1 0 0 9 6 0 1 0 1 12 0 0 1 1 0 14 4 0 1 1 1 16 8 1 0 0 0 19 2 1 0 0 1 21 6 1 0 1 0 24 0 1 0 1 1 26 4 1 1 0 0 28 8...

Page 708: ...toms occurs Communication error Modem rate fallback occurs frequently This setting is not effective in V 34 communications Bit 1 Bit 0 Setting 0 0 None 0 1 Low 1 0 Medium 1 1 High 2 3 PSTN cable equalizer RX mode Internal Use a higher setting if there is signal loss at higher frequencies because of the length of wire between the modem and the telephone exchange Also try using the cable equalizer i...

Page 709: ...g if error code 0 21 is frequent 5 Not used Do not change the settings 6 Reconstruction time for the first line in receive mode 0 6 s 1 12 s When the sending terminal is controlled by a computer there may be a delay in receiving page data after the local machine accepts set up data and sends CFR This is outside the T 30 recommendation But if this delay occurs set this bit to 1 to give the sending ...

Page 710: ...4 Service Tables 84 G4 Parameter Switches The G4 parameter switches SW00 to 0F are displayed but do not change these settings ...

Page 711: ... selection 0 OFF 1 ON enable Selects whether IP Fax uses a double port 4 IP Fax Gatekeeper 0 OFF 1 ON enable Enables disables the gatekeeper for IP Fax 5 IP Fax T30 bit signal reverse 0 LSB first 1 MSB first Reverses the T30 bit signal 6 IP Fax max bit rate setting 0 Not affected 1 Affected When 0 is selected the max bit rate does not affect the value of the DIS DCS When 1 is selected the max bit ...

Page 712: ...s selected 1 IP Fax transmission speed setting 0 Modem speed 1 No limitation Selects the transmit speed for IP Fax communication 2 SIP transport setting 0 TCP 1 UDP This bit switch sets the transport that has priority for receiving IP Fax data This function is activated only when the sender has both TCP and UDP 3 CCM connection 0 No CCM connection 1 CCM connection When 1 is selected only the conne...

Page 713: ...evention 0 1 time 1 2 times Sets the number of times for DIS to detect echoes 5 CTC transmission selection 0 PPRx1 1 PPRx4 When 0 is selected the transmission condition is decided by error frame numbers When 1 is selected the transmission condition is based on the ITU T method 6 Shift down setting at receiving negative code 0 OFF 1 ON Selects whether to shift down when negative codes are received ...

Page 714: ...ter V29 V17 Bit 7 Bit 6 Bit 5 Bit 4 Types 0 0 0 1 V 27ter 0 0 1 0 V 27ter V 29 0 0 1 1 V 27ter V 29 V 33 0 1 0 0 V 27ter V 29 V 17 V 33 Other settings Not used IP Fax Switch 07 SP No 1 111 008 No Function Comments 0 TSI information 0 Not added 1 Added Adds or does not add TSI information to NSS S 1 DCN transmission setting at T1 timeout 0 Not transmitted 1 Transmitted Transmits or does not transmi...

Page 715: ...ent Adjust the T4 timer The default is 00 3 seconds Bit 3 Bit 2 0 0 3 s 0 1 3 5 s 1 0 4 s 1 1 5 s 4 5 T0 timer adjustment Adjusts the fail safe timer This timer sets the interval between setup data transmission and T 38 phase decision If your destination return is late on the network or G3 fax return is late adjust the longer interval timer The default is 00 75 seconds Bit 5 Bit 4 0 0 75 s 0 1 120...

Page 716: ...3 sec 5 SIP IPFAX Adding vender information selection 0 Declare T38VendorInfo RICOH 1 Not declare T38VendorInfo RICOH 0 Use this setting normally 1 This setting is used only when a customer wants to connect the machine with SIP server VOIP GW provided by AVAYA Inc 6 7 Not used Do not change these settings IP Fax Switch 0A Not used do not change the settings IP Fax Switch 0B Not used do not change ...

Page 717: ... use the decimal value to program it using SP2 103 001 Country Area Decimal Hex Country Area Decimal Hex France 00 00 Asia 18 12 Germany 01 01 Japan 19 13 UK 02 02 Hong Kong 20 14 Italy 03 03 South Africa 21 15 Austria 04 04 Australia 22 16 Belgium 05 05 New Zealand 26 17 Denmark 06 06 Singapore 24 18 Finland 07 07 Malaysia 25 19 Ireland 08 08 China 26 1A Norway 09 09 Taiwan 27 1B Sweden 10 0A Kor...

Page 718: ...etection time for silent period after ring back tone detected LOW 20 ms 680512 PSTN detection time for silent period after ring back tone detected HIGH 20 ms 680513 PSTN busy tone frequency upper limit high byte Hz BCD If both addresses contain FF H tone detection is disabled 680514 PSTN busy tone frequency upper limit low byte 680515 PSTN busy tone frequency lower limit high byte Hz BCD If both a...

Page 719: ...528 PABX busy tone frequency lower limit high byte Hz BCD If both addresses contain FF H tone detection is disabled 680529 PABX busy tone frequency lower limit low byte 68052A Busy tone ON time range 1 20 ms 68052B Busy tone OFF time range 1 68052C Busy tone ON time range 2 68052D Busy tone OFF time range 2 68052E Busy tone ON time range 3 68052F Busy tone OFF time range 3 20 ms 680530 Busy tone O...

Page 720: ...Country dial tone upper frequency limit HIGH Hz BCD If both addresses contain FF H tone detection is disabled 680540 Country dial tone upper frequency limit LOW 680541 Country dial tone lower frequency limit HIGH If both addresses contain FF H tone detection is disabled 680542 Country dial tone lower frequency limit LOW 680543 Country dial tone detection time 20 ms If 680543 contains FF the machin...

Page 721: ... Note 5 680554 PSTN DTMF tone attenuation level after dialing N x 0 5 3 5 dBm SP2 103 022 parameter 21 See Note 5 680555 ISDN DTMF tone attenuation level after dialing dBm x 0 5 See Note 5 680556 Not used Do not change the settings 680557 Time between 68054Dh NCU parameter 14 and 68054Eh NCU parameter 15 1 ms This parameter takes effect when the country code is set to France 680558 Not used Do not...

Page 722: ...ging signal frequency range 2 upper limit SP2 103 005 parameter 04 680575 Acceptable ringing signal frequency range 2 lower limit SP2 103 006 parameter 05 680576 Number of rings until a call is detected 1 SP2 103 007 parameter 06 The setting must not be zero 680577 Minimum required length of the first ring 20 ms See Note 4 SP2 103 008 parameter 07 680578 Minimum required length of the second and s...

Page 723: ...oth addresses contain FF H tone detection is disabled 6805A4 Acceptable CED detection frequency lower limit low byte 6805A5 CED detection time 20 ms 20 ms Factory setting 200 ms 6805A6 Acceptable CNG detection frequency upper limit high byte BCD Hz If both addresses contain FF H tone detection is disabled 6805A7 Acceptable CNG detection frequency upper limit low byte 6805A8 Acceptable CNG detectio...

Page 724: ...odem N 3 dBm SP2 103 002 parameter 01 6805B5 PSTN 1100 Hz tone transmission level N 6805B4 0 5N 6805B5 3 5 dB See Note 7 6805B6 PSTN 2100 Hz tone transmission level N6805B4 0 5N 6805B6 3 dB See Note 7 6805B7 PABX Tx level from the modem dBm 6805B8 PABX 1100 Hz tone transmission level N 6805B7 0 5N 6805B8 dB 6805B9 PABX 2100 Hz tone transmission level N 6805B7 0 5N 6805B9 dB 6805BD Modem turn on le...

Page 725: ... Bit 7 0 Bit 6 0 Bit 5 1 Bit 4 0 TBR21 6805E4 Bit 0 OHS on hook speed 0 OHS 0 1 OHS 1 Bit 1 SQ spark quench 0 SQ 00 1 SQ 11 Bit 2 RZ call signal Impedance 0 RZ 0 high 1 RZ 1 low Bit 3 RT call signal detection level 0 RT 0 low 1 RT 1 high Bit 4 ILIM DC limitation 0 ILIM 0 CTR 21 1 ILIM 1 other than CTR 21 Bit 5 FILTER 0 FILTER 0 around 5Hz 1 FILTER 1 around 200Hz Bits 6 to 7 Calibration in off hook...

Page 726: ...sses 68054A to 68054F are the values for 10 pps If 20 pps is used the machine automatically compensates 4 The first ring may not be detected until 1 to 2 5 wavelengths after the time specified by this parameter 5 The calculated level must be between 0 and 10 The attenuation levels calculated from RAM data are High frequency tone 0 5 x N680552 680554 3 5 dBm 0 5 x N680555 dBm Low frequency tone 0 5...

Page 727: ...e LED of the Start button lights green 5 The settings for the switch 00 are now displayed Press the bit number that you wish to change 6 To scroll through the parameter switches either 7 Select the next switch press Next or Select the previous switch Prev until the correct switch is displayed Then go back to step 6 8 After the setting is changed press OK 9 After finishing reset bit 0 of System Bit...

Page 728: ...hone exchange when calling the number stored in this Quick Speed Dial Also try using the cable equalizer if one or more of the following symptoms occurs Communication error with error codes such as 0 20 0 23 etc Modem rate fallback occurs frequently Do not use settings other than listed on the left If the setting is Disabled the bit switch setting is used Switch 02 No FUNCTION COMMENTS 0 3 Initial...

Page 729: ...the special senders If the setting is Disabled the bit switch setting is used 2 3 DIS NSF detection method Bit 3 0 Bit 2 0 First DIS or NSF Bit 3 0 Bit 2 1 Second DIS or NSF Bit 3 1 Bit 2 0 Not used Bit 3 1 Bit 2 1 Disabled 0 1 Use this setting if echoes on the line are interfering with the set up protocol at the start of transmission The machine will then wait for the second DIS or NSF before sen...

Page 730: ...ed Do not change the settings Switch 08 Not used Do not change the settings Switch 09 Not used Do not change the settings E mail Parameters The initial settings of the following e mail parameters are all 0 all parameters disabled Switch 00 No FUNCTION COMMENTS 0 MH Compression mode for e mail attachments 0 Off 1 On Switches MH compression on and off for files attached to e mails for sending 1 MR C...

Page 731: ...t references the settings for Bits 00 01 02 above The 1 selection ignores the selections of Bits 00 01 02 Switch 02 No FUNCTION COMMENTS 0 Line resolution of e mail attachment 200 x 100 0 Off 1 On Sets the line resolution of the e mail attachment as 200 x100 1 Line resolution of e mail attachment 200 x 200 0 Off 1 On Sets the line resolution of the e mail attachment as 200 x 200 2 6 Not used Do no...

Page 732: ...ction flag 0 this machine determines them as full mode standard machines This machine attaches the demand of reception confirmation to a message when transmitting This machine updates the reception capability to the address book when receiving Switch 05 No FUNCTION COMMENTS 0 Direct transmission selection to SMTP server 0 ON 1 OFF Allows or does not allow the direct transmission to SMTP server ...

Page 733: ...arameter switch 02 SWUSR_02 Bit 0 Forwarding mark printing on forwarded messages 0 Disabled 1 Enabled Bit 1 Center mark printing on received copies This switch is not printed on the user parameter list 0 Disabled 1 Enabled Bit 2 Reception time printing This switch is not printed on the user parameter list 0 Disabled 1 Enabled Bit 3 TSI print on received messages 0 Disabled 1 Enabled Bit 4 Checkere...

Page 734: ...parameter switch 07 SWUSR_07 Bit 0 Ringing 0 Off 1 On Bit 1 Automatic answering message 0 Off 1 On Bit 2 Parallel memory transmission 0 Off 1 On Bit 5 Remote control 0 Off 1 On 6800D8 H User parameter switch 08 SWUSR_08 Bits 1 Not used Bit 2 Authorized reception 0 Only faxes from senders whose RTIs CSIs are specified for this feature are accepted 1 Only faxes from senders whose RTIs CSIs are not s...

Page 735: ...r settings Not used Bit 5 Using the cassette specified by bits 0 1 and 2 above only 0 On 1 Off 6800E0 H User parameter switch 16 SWUSR_10 Not used 6800E1 H User parameter switch 17 SWUSR_11 Bit 0 Not used Bit 1 Prohibit broadcasting 0 No 1 Yes Bit 2 Inclusion of the Add button when a sequence of Quick Speed dials is selected for broadcasting 0 Not needed 1 Needed Bits 3 Whether or not to reset the...

Page 736: ... Respond to e mail reception acknowledgment request 0 Disabled 1 Enabled Bit 2 Choose whether to print JPEG or PDF files attached to incoming e mail 0 Off Do not print 1 On Bit 3 File format for forwarded folders 0 TIFF 1 PDF Bit 4 Transmit Journal by E mail 0 Disabled 1 Enabled Bit 5 Limit printing of subjects and texts in normal e mail attached TIFF files 0 No 1 Yes Bit 6 Network error display 0...

Page 737: ... 0 Disabled 1 Enabled Bits 2 to 7 Not used 6800F3 H User parameter switch 35 SWUSR_23 Redial interval when sending a backup file 6800F4 H User parameter switch 36 SWUSR_24 Maximum number of redials when sending a backup file 6800F5 H User parameter switch 37 SWUSR_25 Bit 0 Whether to stop sending a backup file if the destination folder becomes full while the machine is sending or waiting to send a...

Page 738: ...2 68024F to 68028E H TTI 3 68028F to 6802CE H TTI 4 6802CF to 68030E H TTI 5 68030F to 68034E H TTI 6 68034F to 68038E H TTI 7 68038F to 6803CE H TTI 8 6803CF to 68040E H TTI 9 68040F to 68044E H TTI 10 If the number of characters is less than the maximum 20 for RTI 32 for TTI add a stop code 00 H after the last character 68044F H Printing format for TTI 1 0 DOM Japan 1 EXP Export 680450 H Printin...

Page 739: ...STN Not used 680868 to 680873 H The first subscriber number ISDN G3 Not used 680874 to 68087F H The second subscriber number ISDN G3 Not used 680908 H G3 1 Modem ROM version Read only 680918 H Number of multiple sets print Read only 68096E H Not used 68096F H Not used 68098A H Transmission monitor volume 00 07 H 68098B H Reception monitor volume 00 07 H 68098C H On hook monitor volume 00 07 H 6809...

Page 740: ...SCII 6A8C6C H Stand by port number for H 323 connection 6A8C6E H Stand by port number for SIP connection 6A8C70 H RAS port number 6A8C72 H Gatekeeper port number 6A8C74 H Port number of data waiting for T 38 6A8C76 H Port number of SIP server 6A8C78 H Priority for SIP and H 323 0 H 323 1 SIP 6A8C79 H SIP function 0 Disabled 1 Enabled 6A8C7A H H 323 function 0 Disabled 1 Enabled 6A8C7B H SIP digest...

Page 741: ...Tables 115 Area 6B35A9 6B35AA NA F4 01 EU F4 01 ASIA F4 01 6B35AB H Dial tone detect judge time 20 ms Defaults NA 64 EU 1B ASIA 32 6B35AC H Dial tone disconnect permission time 20 ms Defaults NA 11 EU 0F ASIA 11 ...

Page 742: ...tion Descriptions 116 5 Detailed Section Descriptions Overview The FCU controls all the fax communications and fax features in cooperation with the controller board Also the FCU contains the ROM SRAM and NCU circuits ...

Page 743: ...cation Control Engine CPU Data compression and reconstruction DCR DMA control Clock generation DRAM backup control Modem FAME2 V 34 V33 V17 V 29 V 27ter V 21 and V 8 DRAM The 16 MB of DRAM is shared as follows SAF memory 4MB Working memory 4MB Page memory 4MB The SAF memory is backed up by a rechargeable battery SAF Memory Back up A rechargeable battery backs up the SAF memory DRAM for 12 hours ...

Page 744: ...er storage is backed up by a lithium battery SRAM Back up A lithium battery backs up the system parameters and programmed items in the SRAM in case the base copier s main power switch is turned off Switches Item Description SW1 Switches the SRAM backup battery on off CPU This controls the energy efficient operation of the FCU board ...

Page 745: ...d acknowledgement of receipt of fax messages Data Formats The scanned data is converted into a TIFF F formatted file The fields of the e mail and their contents are as follows Field Content From Mail address of the sender Reply To Destination requested for reply To Mail address of the destination Bcc Backup mail address Subject From CSI or RTI Fax Message No xxxx Content Type Multipart mixed Attac...

Page 746: ...aper widths for sending IFAX SW09 Maximum number of attempts to the same destination Secure Internet Transmission SMTP Authentication User Tools System Settings File Transfer SMTP Authentication POP Before SMTP User Tools System Settings File Transfer POP Before SMTP Mail Reception This machine supports three types of e mail reception POP3 Post Office Protocol Ver 3 IMAP4 Internet Messaging Access...

Page 747: ...e Delivery Settings 4 If the quick dial speed dial or group dial entry is incorrect the mail transmission is lost and the IFAX issues an error to the SMTP server and outputs an error report Auth E mail RX In order to limit access to mail delivery with IFAX the addresses of senders must be limited using the Access Limit Entry Only one entry can be registered 1 Access Limit Entry For example to limi...

Page 748: ...s the server but does not receive e mail if the remaining SAF capacity is less than a certain value the value depends on IFAX Switch 08 The e mail will be received when the SAF capacity increases for example after substitute reception files have been printed The error handling method for this type of error is the same as for Abnormal files If the capacity of the SAF memory drops to zero during rec...

Page 749: ...limited to 64 characters The subject can also be prefixed with an Urgent or High notation How the Subject Differs According to Mail Type Mail Type Item 1 Item 2 Item 3 Subject Entry Entry Condition Fax Message No File No No Subject Entry 1 CSI RTI 2 RTI CSI not registered 3 CSI RTI not registered 4 None CSI RTI not registered Confirmation of Reception From 1 CSI RTI Normal Return Receipt dispatche...

Page 750: ...ition Notification MDN For details Core Technology Manual Facsimile Processes Faxing from a PC Internet LAN Fax Boards E mail Options The network system administrator can confirm whether a sent mail has been received correctly or not This function is enabled only when I FAX switch 02 Bit 4 is set to 1 This confirmation is done in four steps 1 Send request for confirmation of mail reception To enab...

Page 751: ...with two hyphens in the Result column and an A in the Mode column 3 Receiving the Return Receipt Mail After the mail sender receives a return receipt the information in the mail sender s journal about the receipt request is replaced i e the journal is annotated with OK in the Result column When the return receipt reports an error the journal is annotated with an E in the Result column The arrival ...

Page 752: ...5 Detailed Section Descriptions 126 Report Sample ...

Page 753: ... level by selecting a higher setting if too many transmission errors are occurring on the network If TCP UDP is enabled on the network raise this setting on the T 30 machine Increasing the delay time allows the recovery of more lost packets If only UDP is enabled increase the number of redundant packets Level 1 2 3 Redundant packets Level 3 4 Redundant packets Bit 3 Bit 2 Bit 1 Bit 0 Level 0 0 0 0...

Page 754: ...8 800 bps Standard resolution JBIG transmission 2 seconds Data Compressi on MH MR MMR JBIG Maximum Original Size Standard A4 SEF or 8 5 x 14 SEF Custom 216 mm x 600 mm 8 5 x 23 6 Maximum Scanning Size 216 mm x 600 mm 8 5 x 23 6 Print Process LED alley and electro photographic printing Transmissi on speed 33 600 31 200 28 800 26 400 24 000 21 600 19 200 16 800 14 400 12 000 9 600 7 200 4 800 2 400 ...

Page 755: ...ps 100 Destination per Group 500 Destination per document 500 Programs 100 Communication records for Journal stored in the memory 200 Specific Senders 250 Memory Transmission file 800 Maximum number of page for memory transmission 320 Measured using an ITU T 1 test document Slerexe letter at the standard resolution the auto image density mode and the Text mode ...

Page 756: ...ulti part MIME Conversion Attached file forms TIFF F MH MR 1 MMR 1 compression Authentication method SMTP AUTH POP before SMTP A POP Internet communication Send and receive e mail with a computer that has an e mail address Encryption method S MIME Internet Fax send functions Automatic conversion of sent documents to e mail format and e mail transmission Memory transmission only Internet Fax receiv...

Page 757: ...m scanning size 216 mm x 600 mm 8 5 x 23 6 Transmission protocol Recommended T 38 TCP UDP IP communication SIP RFC 3261 compliant H 323 v2 Compatible machines IP Fax compatible machines IP Fax transmission function Specify an IP address and send faxes to an IP Fax compatible fax through a network Also capable of sending faxes to a G3 fax connected to a telephone line via a VoIP gateway IP Fax rece...

Page 758: ...6 Specifications 132 Fax Unit Configuration Component No Remarks FCU 1 Speaker 2 ...

Page 759: ...Paper Feed Unit PB1070 Paper Feed Unit PB1060 Machine Code M440 M441 Field Service Manual Ver 1 00 Latest Release Initial Release August 2016 Copyright c 2016 Ricoh Co Ltd ...

Page 760: ......

Page 761: ... B Long Edge Feed LEF Trademarks NetWare is registered trademark of Novell Inc in the USA PostScript is a registered trademark of Adobe Systems Incorporated PCL is a registered trademark of Hewlett Packard Company Other product names used herein are for identification purposes only and may be trademarks of their respective companies We disclaim any and all rights involved with those marks ...

Page 762: ......

Page 763: ... Separation 5 Paper Lift 6 Paper End Detection 7 2 Replacement and Adjustment 8 Paper Feed Unit PB1060 250 sheets PB1070 500 sheets 8 Paper Feed Tray 8 Exterior 8 Friction Pad 9 Paper Feed Roller 10 Tray Main Board 10 Paper Feed Clutch 11 Paper Feed Motor 11 Paper End Sensor 12 Paper Feed Sensor 12 Paper Size Switch 13 ...

Page 764: ...1 Detailed Descriptions 2 1 Detailed Descriptions Overview Mechanical Components 1 Paper feed clutch 2 Grip roller 3 Paper feed roller 4 Friction pad ...

Page 765: ...into the Paper Size Switch 2 The switches are operated by the Paper Size Dial 1 located on the right side of the Paper Feed Tray 1 SW1 2 SW2 3 SW3 Paper size detection combinations L Switch is pressed SW 1 SW 2 SW 3 Paper Size 1 L L L A4 SEF 2 L H L A5 SEF 3 H L L A6 LEF 4 H H L Legal SEF 5 L L H Letter SEF 6 L H H ...

Page 766: ...1 Detailed Descriptions 4 SW 1 SW 2 SW 3 Paper Size 7 H L H Half Letter SEF 8 H H H Paper cassette is not set ...

Page 767: ...e feed roller and friction pad method to separate paper The friction pad method makes it possible to feed only one sheet at a time the top sheet because of the friction between the friction pad and the paper 1 Paper feed roller 2 Paper feed sensor 3 Paper feed motor 4 Friction pad ...

Page 768: ...etailed Descriptions 6 Paper Lift Pushing in the paper cassette makes the tray arms move up along the groove in the tilted guide and lift the bottom plate with springs 1 Tray arms 2 Springs 3 Bottom plate ...

Page 769: ... Descriptions 7 Paper End Detection When the optional bank 1 runs out of paper the feeler 2 drops into the cutout in the bottom plate to actuate the paper end sensor 3 1 Optional bank 2 Feeler 3 Paper end sensor ...

Page 770: ...stment 8 2 Replacement and Adjustment Paper Feed Unit PB1060 250 sheets PB1070 500 sheets Paper Feed Tray 1 Paper Feed Tray A Exterior Right Cover PB1070 500 Sheets 1 Paper Feed Tray Paper Feed Tray 2 Right Cover A x4 Tab x2 ...

Page 771: ... behind the right cover while trying to remove it Right Cover PB1060 250 Sheets 1 Paper Feed Tray Paper Feed Tray 2 Right Cover A x2 Tab Be sure to release two tabs on the bottom of and behind the right cover while trying to remove it Friction Pad 1 Paper Feed Tray Paper Feed Tray ...

Page 772: ...riction Pad A Tab x2 Spring x1 Paper Feed Roller 1 Paper Feed Tray Paper Feed Tray 2 Release the lever to the left as shown below to remove the paper feed roller A Tray Main Board 1 Paper Feed Tray Paper Feed Tray 2 Right Cover Exterior ...

Page 773: ... 3 Tray Main Board A x4 x all Paper Feed Clutch 1 Paper Feed Tray Paper Feed Tray 2 Right Cover Exterior 3 Paper Feed Clutch A x1 x2 x1 Paper Feed Motor 1 Paper Feed Clutch Paper Feed Clutch 2 Bracket A with Paper Feed Motor x3 x1 x1 ...

Page 774: ...nd Adjustment 12 3 Detach the paper feed motor B from the bracket A x2 Paper End Sensor 1 Paper Feed Tray Paper Feed Tray 2 Bracket A x4 3 Paper End Sensor A x1 Hook Paper Feed Sensor 1 Paper Feed Tray Paper Feed Tray ...

Page 775: ...2 Replacement and Adjustment 13 2 Bracket A x4 3 Paper Feed Sensor A x1 Hook Paper Size Switch 1 Paper Feed Tray Paper Feed Tray 2 Right Cover Exterior 3 Bracket A with paper size switch x2 x1 x1 ...

Page 776: ...2 Replacement and Adjustment 14 4 Detach the paper size switch from the bracket A Hook x2 ...

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