Ricoh M0A0, Service Manual

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3.Troubleshooting
32
Check Point Action
Raise the delay level.
IPFAX SW 01 Bit 0 to 3
Lower the modem transmission baud rate.
IPFAX SW 05
16 Remote fax cancelled transmission? Check whether the remote fax cancelled the
transmission.
IP-Fax Reception
Cannot receive via IP Address/Host Name
Check Point Action
1 LAN cable connected? Check the LAN cable connection.
2 Firewall/NAT is installed? Cannot breach the firewall. Send by using another method
(Fax, Internet Fax)
3 IP address of local fax registered? Register the IP address.
4 Port number specified at remote sender fax (if
required)?
Request the sender to specify the port number.
5 Specified port number correct (if required)? Request the sender to check the port number.
6 DNS server registered when host name
specified on sender side?
Contact the network administrator.

The sender machine displays this error code if the
sender fax is a Ricoh model.
7 Network bandwidth too narrow? Request the system administrator to increase the bandwidth.
Lower the start modem reception baud rate on the receiving
side.
IPFAX SW06
8 Remote fax cancelled transmission? Check whether the remote fax cancelled the transmission.
Cannot receive by VoIP Gateway
Check Point Action
1 LAN cable connected? Check the LAN cable connection.
2 Firewall/NAT is installed? Cannot breach the firewall. Request the remote fax to send by
using another method (Fax, Internet Fax)
3 VoIP Gateway installed correctly? Contact the network administrator.
4 VoIP Gateway power switched on? Contact the network administrator.
5 IP address/host name of specified VoIP
Gateway correct on sender’s side?
Request the remote fax to check the IP address/host name.