
SC TABLE
17 January, 2003
4-36
SC No.
Item
Definition
Possible Cause
Related
SCs
Troubleshooting Procedure
Type
SC822
Self-diagnostic error: HDD (Hard Disk Drive) [XXXX]: Detailed error code
[3003] Timeout
error
[3004] Command
error
When the main switch is
turned on or starting the self-
diagnostic, the HDD stays
busy for the specified time or
more.
•
Loose connection
•
Defective HDD
•
Defective controller
1. Turn the main switch off and on.
2. Check that the HDD is properly
connected to the controller.
3. Replace the HDD.
4. Replace the controller.
CTL
SC 823
Self-diagnostic error: NIB [XXXX]: Detailed error code
[6101]
MAC address
check sum error
The result of the MAC address
check sum does not match the
check sum stored in ROM.
[6104]
PHY IC error
The PHY IC on the controller
cannot be properly recognized.
[6105]
PHY IC loop-
back error
An error occurred during the
loop-back test for the PHY IC
on the controller.
•
Defective controller
1. Turn the main switch off and on.
2. Replace the controller.
CTL
SC 824
[1401]
Self-diagnosis
error: Standard
NVRAM
The controller cannot
recognize the standard
NVRAM installed or detects
that the NVRAM is defective.
•
Loose connection
•
Defective standard
NVRAM
•
Defective controller
1. Turn the main switch off and on.
2. Check the standard NVRAM is firmly
inserted into the socket.
3. Replace the NVRAM.
4. Replace the controller.
CTL
SC 826
(CF)
Self-diagnostic
Error: RTC/
Optional
NVRAM
•
An RTC device is
recognized, and the
difference between the RTC
device and the CPU
exceeds the defined limit.
•
No RTC device is
recognized.
•
RTC defective
•
NVRAM without RTC
installed
•
Backup battery
discharged
1. Turn the main switch off and on.
2. Replace the NVRAM with another
NVRAM with an RTC device.
B