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Service Action Codes
6-17
September 2007
13 00 00
Cannot read barcode label or the label is bad.
Action 1
Check the barcode label to verify that it:
• meets the specifications listed
Barcode Labels
on page 5-12 and
Barcode Label
Restrictions
on page 5-14.
• is applied correctly as described in
Applying Labels
on page 5-13.
In addition, verify that the barcode label is not:
• damaged or dirty.
• too short (less than 5 characters) or too long (more than 16 characters).
The cell in question is displayed with the SAC. Run Start Option from the
operator panel to retrieve this information (
Main Menu
Service
Start
).
Action 2
Make sure that scan beam is not obstructed.
Action 3
If the problem is not corrected or persists, contact GCH. For GCH contact
information, refer to
Getting More Information or Help
on page 1-8.
14 00 00
Cannot read the Serial Number label during a Teach operation.
Action 1
Check the Serial Number label to ensure that it is installed properly and not
damaged or dirty.
The Serial Number label is located in the middle of the top storage assembly
in the Control Module. The Serial Number label contains a barcode and
readable serial number such as
2021 00031
.
Action 2
Contact GCH. For GCH contact information, refer to
Getting More Information
or Help
on page 1-8.
15 00 00
The barcode scanner is not capable of fully supporting all different labels
in the Scalar 10K library.
Action 1
Contact GCH. For GCH contact information, refer to
Getting More Information
or Help
on page 1-8.
20 00 00
Serial port Connection failures.
Action 1
Contact GCH. For GCH contact information, refer to
Getting More Information
or Help
on page 1-8.
Table 6-2
Service Action Codes (Continued)
Reported
SAC
Perform these actions
Summary of Contents for Scalar 10K
Page 10: ...1 x Contents 6 00058 05 Rev A...
Page 22: ...2 xxii Figures 6 00058 05 Rev A...
Page 24: ...3 xxiv Tables 6 00058 05 Rev A...
Page 26: ...1 2 About This Guide 6 00058 05 Rev A...
Page 34: ...1 10 About This Guide 6 00058 05 Rev A...
Page 36: ...2 2 System Description 6 00058 05 Rev A...
Page 49: ...Internal Components 2 15 September 2007 Figure 2 7 I E Station Magazines...
Page 51: ...Connectivity 2 17 September 2007 Figure 2 8 Indirect Fibre Channel Attachment...
Page 58: ...3 2 System Description 6 00058 05 Rev A...
Page 252: ...4 174 Menus and Commands 6 00058 05 Rev A...
Page 254: ...5 2 Processing Media 6 00058 05 Rev A...
Page 276: ...6 2 Error Messages 6 00058 05 Rev A...
Page 318: ...6 44 Error Messages 6 00058 05 Rev A...
Page 324: ...in 6 Index 6 00058 05 Rev A...