Quantum Scalar 10K, User Manual, Page: 299 / 324

Service Action Codes 6-25
September 2007
74 00 00 A Get command was issued but the sensor indicated that the source
location is empty.
Action 1
This error can be caused by a cartridge not fully inserted in the storage cell
above the failing cell. Check to see if this condition exists, if it does, push the
cartridge into its cell and re-inventory the entire column containing the cell
(
Main Menu Commands Inventory ).
Action 2
If a cartridge is present, do the following:
1. If the source is a drive element, make sure that the drive sled is completely
seated into the drive slot.
2. If the source is an IE element, make sure that the magazine is completely
seated and the IE door is completely closed.
3. If the source is a storage element or if the above actions do not help, contact
GCH. For GCH contact information, refer to
Getting More Information or Help
on page 1-8.
If a cartridge is not present, the source cell is automatically inventoried by the
library after the failed Get.
75 00 00 A failure is detected in the Gripper Assembly.
Action 1
Contact GCH. For GCH contact information, refer to Getting More Information
or Help on page 1-8.
76 00 00 A Teach failure was detected.
Action 1
Contact GCH. For GCH contact information, refer to Getting More Information
or Help on page 1-8.
77 00 00 Failures detected in the Gripper Assembly during a Reach/Retract
operation.
Action 1
Verify that there is nothing obstructing the Gripper Assembly from reaching
its target.
Action 2
If the problem is not corrected or persists, contact GCH. For GCH contact
information, refer to
Getting More Information or Help on page 1-8.
Table 6-2 Service Action Codes (Continued)
Reported
SAC
Perform these actions