Overview
6-3
September 2007
7-
Overview
This chapter contains information on error messages, how to
resolve a stuck accessor, and frequently asked questions. This
chapter is organized as follows:
•
Understanding Error Messages
below
•
Operator Intervention Messages
on page 6-4
•
Service Action Codes
on page 6-11
•
Resolving a Stuck Accessor
on page 6-40
•
Error Log Form
on page 6-41
•
Frequently Asked Questions
on page 6-42
Understanding Error Messages
When a failure occurs, the Scalar 10K firmware performs error
recovery and reporting. The Scalar 10K reports two types of
error messages: operator panel intervention messages and
Service Action Codes (SACs).
An operator intervention message is generated and displayed
on the operator panel when operator intervention is required.
For more information on operator intervention messages,
refer to
Operator Intervention Messages
on page 6-4.
A SAC is generated and displayed on the operator panel for a
failure that might require a service call. Depending on the
SAC, operator intervention and/or a service call is required.
For more information on SACs, refer to
Service Action Codes
on
page 6-11.
Summary of Contents for Scalar 10K
Page 10: ...1 x Contents 6 00058 05 Rev A...
Page 22: ...2 xxii Figures 6 00058 05 Rev A...
Page 24: ...3 xxiv Tables 6 00058 05 Rev A...
Page 26: ...1 2 About This Guide 6 00058 05 Rev A...
Page 34: ...1 10 About This Guide 6 00058 05 Rev A...
Page 36: ...2 2 System Description 6 00058 05 Rev A...
Page 49: ...Internal Components 2 15 September 2007 Figure 2 7 I E Station Magazines...
Page 51: ...Connectivity 2 17 September 2007 Figure 2 8 Indirect Fibre Channel Attachment...
Page 58: ...3 2 System Description 6 00058 05 Rev A...
Page 252: ...4 174 Menus and Commands 6 00058 05 Rev A...
Page 254: ...5 2 Processing Media 6 00058 05 Rev A...
Page 276: ...6 2 Error Messages 6 00058 05 Rev A...
Page 318: ...6 44 Error Messages 6 00058 05 Rev A...
Page 324: ...in 6 Index 6 00058 05 Rev A...