Quantum Scalar 10K, User Manual, Page: 305 / 324

Service Action Codes 6-31
September 2007
95 xx yy An error was detected and reported by the drive sled.
Action 1
Use the modifier xx yy to locate the failing tape drive:
• xx = rack number (1 to 16)
• yy = drive location (1 to 48)
Where 1 is the bottom right drive location (viewing from the back of the
module) and 48 being the top left drive location. Drives are counted from
right to left and bottom to top. Refer to
Service Action Codes on page 6-11 for
more information on SAC modifiers.
Action 2
Do the following to power cycle the drive:
1. Vary Off the drive (
Main Menu Utils Drives Status Change
Vary Off ). Note that the SAC modifier xx yy coordinate system is not used to
Vary Off a drive. A different coordinate system is used to Vary Off a drive.
For more information, refer to
Vary Off Dialog on page 4-109.
2. Open the CM or DM service door.
3. Reseat the drive sled by pulling it out an inch and inserting back into the 2-
pack. Do not remove the drive sled all the way. Wait for the following green
LED blink pattern: Blink, blink, blink, pause.
4. Vary on the drive (
Main Menu Utils Drives Status Change Vary
O n). Note that the SAC modifier xx yy coordinate system is not used to Vary
On a drive. A different coordinate system is used to Vary On a drive. For
more information, refer to
Vary On Dialog on page 4-110.
5. Close the CM or DM service door.
6. Retry the original operation that failed.
Action 3
If the problem is not corrected or persists, contact GCH. For GCH contact
information, refer to
Getting More Information or Help on page 1-8.
Table 6-2 Service Action Codes (Continued)
Reported
SAC
Perform these actions