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6-42

Error Messages

6-00058-05 Rev A

Frequently Asked Questions

This section provides a reference of commonly asked
questions and their answers.

Question:

How do I set the SCSI ID of the Scalar 10K?

Answer:

The SCSI ID of the Scalar 10K can be set via the
operator panel. Refer to

SCSI Submenu

on page 4-

66.

Question:

How do I get a password to use Capacity On
Demand?

Answer:

Contact GCH to receive a password, and refer to

Capacity Submenu

on page 4-79.

Question:

What is the Element Addressing scheme for the
Scalar 10K?

Answer:

The host references source and target
designations with element addresses within
the Scalar 10K library. Each element within
the library has a unique address. For
further information refer to

Element Addressing

on

page 2-5 of the S

calar 10K SCSI Reference Manual

.

Question:

What is the difference between Default mode,
Extended mode, and Multi Media mode?

Answer:

The Scalar 10K can recognize different types of
barcode labels, depending on what mode it is
operating in. Refer to

Understanding Barcodes

on

page 5-12.

Question:

How do I upgrade the library firmware?

Answer:

The Scalar 10K library firmware may only be
upgraded by trained personnel. Contact GCH.

Question:

What do I do if I lose my password?

Answer:

Contact GCH. They can tell you how to reset the
password.

Question:

What are the barcode limitations/restrictions?

Answer:

Barcode labels must be printed according to
certain specifications. Refer to

Barcode Labels

on

page 5-12.

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Summary of Contents for Scalar 10K

Page 1: ...6FDODU 7DSH LEUDU 6FDODU 7DSH LEUDU 6FDODU PERATOR UIDE PERATOR UIDE PERATOR UIDE PERATOR UIDE PERATOR UIDE...

Page 2: ...ENT Copyright 2007 by Quantum Corporation All rights reserved Your right to copy this manual is limited by copyright law Making copies or adaptations without prior written authorization of Quantum Cor...

Page 3: ...any Only 1 3 Mechanical Locks 1 4 Main Power Switch 1 4 Barcode Scanner 1 4 Disposal of Electrical and Electronic Equipment 1 5 Product Model Number 1 5 Explanation of Symbols and Notes 1 6 Other Docu...

Page 4: ...Accessor 2 12 Tape Cartridges 2 13 Insert Eject Station 2 14 Connectivity 2 16 SAN Connectivity 2 16 SCSI Connectivity 2 18 Scalar DLC 2 19 Single Server 2 19 Redundant Servers 2 20 Remote Library Ma...

Page 5: ...gnostic Files 3 20 Using the Operator Panel via the RMU 3 20 Viewing Logs 3 21 Getting Help 3 21 Rebooting the RMU 3 21 4 Menus and Commands Overview 4 5 Using the Operator Panel 4 5 Operator Panel Bu...

Page 6: ...44 Move Media Dialog 4 46 Inventory Dialog 4 49 Insert Eject Submenu 4 51 Insert Screen 4 52 Insert Clean Tape Dialog 4 53 Eject Dialog 4 56 Eject Clean Tape Dialog 4 58 Database Menu 4 60 Media Dial...

Page 7: ...04 Speed Dialog 4 105 Lights Dialog 4 105 Drives Submenu 4 106 Status Change Submenu 4 106 Initialize Dialog 4 107 Activate Dialog 4 108 Vary Off Dialog 4 109 Vary On Dialog 4 110 Operations Submenu 4...

Page 8: ...er 4 152 UDS Power 4 153 Library Submenu 4 154 Storage Move 4 154 Corner Moves 4 155 Teach Submenu 4 156 New Dialog 4 156 Continue Dialog 4 158 Current Dialog 4 159 Bays Dialog 4 162 Drive Dialog 4 16...

Page 9: ...ying Labels 5 13 Barcode Label Restrictions 5 14 Cleaning Drives 5 16 Typical Cleaning Operation 5 16 Non typical Cleaning 5 16 Inserting and Ejecting Cleaning Cartridges 5 17 Insert a Cleaning Cartri...

Page 10: ...1 x Contents 6 00058 05 Rev A...

Page 11: ...s 2 15 Figure 2 8 Indirect Fibre Channel Attachment 2 17 Figure 2 9 Direct SCSI Attachment 2 18 Figure 2 10 Scalar DLC Network Attachments 2 20 Figure 2 11 Scalar DLC Network Attachments with Redundan...

Page 12: ...gure 4 21 Response Dialog 4 23 Figure 4 22 Continuation Screen 4 24 Figure 4 23 Continuation Screen 4 24 Figure 4 24 Logs Submenu 4 25 Figure 4 25 Command Log Dialog 4 26 Figure 4 26 Error Log Dialog...

Page 13: ...og 4 44 Figure 4 53 Response Screen 4 45 Figure 4 54 Response Screen 4 45 Figure 4 55 Move Media Dialog 4 46 Figure 4 56 Target Dialog 4 47 Figure 4 57 Response Screen 4 48 Figure 4 58 Response Screen...

Page 14: ...4 63 Figure 4 86 Setup Menu 4 64 Figure 4 87 Library Submenu 4 64 Figure 4 88 Trace Submenu 4 65 Figure 4 89 Serial Port Screen 4 65 Figure 4 90 Aux Board Screen 4 66 Figure 4 91 SCSI Submenu 4 66 Fig...

Page 15: ...4 83 Figure 4 120 IP Dialog 4 83 Figure 4 121 More Submenu 4 84 Figure 4 122 Advanced Dialog 4 84 Figure 4 123 Inventory Dialog 4 86 Figure 4 124 Drives Submenu 4 87 Figure 4 125 SCSI Drive Selection...

Page 16: ...s Submenu 4 106 Figure 4 153 Status Change Submenu 4 106 Figure 4 154 Initialize Dialog 4 107 Figure 4 155 Command Complete Screen 4 107 Figure 4 156 Activate Dialog 4 108 Figure 4 157 Activate Drive...

Page 17: ...e Dialog 4 124 Figure 4 186 Start Dialog with No Errors 4 124 Figure 4 187 Start Dialog with Errors 4 125 Figure 4 188 Diags Submenu 4 125 Figure 4 189 Accessor Submenu 4 126 Figure 4 190 Move Dialog...

Page 18: ...4 143 Figure 4 220 Loopback Dialog 4 143 Figure 4 221 Response Dialog 4 144 Figure 4 222 Sensors Submenu 4 145 Figure 4 223 Wrap Dialog 4 146 Figure 4 224 Response Dialog 4 146 Figure 4 225 Real Time...

Page 19: ...4 251 Teach Current Dialog 4 159 Figure 4 252 Starting and Ending Dialog 4 160 Figure 4 253 Progress Screen 4 160 Figure 4 254 Response Screen 4 161 Figure 4 255 Failed Screen 4 161 Figure 4 256 Bays...

Page 20: ...Figure 5 3 Tower Mode Change 5 8 Figure 5 4 Set Status Dialog 5 8 Figure 5 5 Set Status Dialog 5 9 Figure 5 6 Tower Mode Change In Progress 5 9 Figure 5 7 Inventory Tower 5 10 Figure 5 8 Tower Invent...

Page 21: ...2 Complete Dialog 5 21 Figure 5 23 Cleaning Submenu 5 22 Figure 5 24 AutoClean Dialog 5 22 Figure 6 1 UDS Full and Half Height Drive Bay Drive Location Numbering 6 13 Figure 6 2 3590 and 3592 TS11210...

Page 22: ...2 xxii Figures 6 00058 05 Rev A...

Page 23: ...ators 3 5 Table 3 2 Operator Panel Push Buttons 3 5 Table 3 3 Insert Eject Station Indicators 3 6 Table 4 1 Operating State and Mode 4 11 Table 4 1 Tape Alerts 4 92 Table 6 1 Operator Intervention Mes...

Page 24: ...3 xxiv Tables 6 00058 05 Rev A...

Page 25: ...t Safety Statements 1 3 GS Mark Germany Only 1 3 Mechanical Locks 1 4 Main Power Switch 1 4 Barcode Scanner 1 4 Product Model Number 1 5 Explanation of Symbols and Notes 1 5 Other Documents you Might...

Page 26: ...1 2 About This Guide 6 00058 05 Rev A...

Page 27: ...he user assumes all risk in this aspect This unit is engineered and manufactured to meet all safety and regulatory requirements Be aware that improper use may result in bodily injury damage to the equ...

Page 28: ...sponsible for damage caused by improper use of the Main Power Switch Such risk lies entirely with the user Movements of mechanical components in the library can cause serious injury Before turning the...

Page 29: ...ste Instead it should be handed over to a designated collection point for the recycling of electrical and electronic equipment The separate collection and recycling of your waste equipment at the time...

Page 30: ...DANGER Imminent hazardous situation Death or serious injury WARNING Potential hazardous situation Possible death or serious injury CAUTION Less hazardous situation Possible minor or moderate injury P...

Page 31: ...ved Ignoring this symbol can lead to equipment damage or destruction or to other property damage This symbol indicates that the risk of equipment damage exists due to static discharge This symbol indi...

Page 32: ...he last release provide compatibility information and discuss any known issues and workarounds The Release Notes can be found in the product box or at www quantum com ServiceandSupport SoftwareandDocu...

Page 33: ...07 To open a Service Request www quantum com support For the most updated information on Quantum Global Services please visit www quantum com support For the most up to date information on Quantum Glo...

Page 34: ...1 10 About This Guide 6 00058 05 Rev A...

Page 35: ...ule 2 6 Accessor Module 2 6 Expansion Module 2 6 Drive Module 2 7 Tower Module 2 7 Internal Components 2 8 Tape Drives 2 8 Storage Assemblies 2 10 Cartridge Accessor 2 12 Tape Cartridges 2 13 Insert E...

Page 36: ...2 2 System Description 6 00058 05 Rev A...

Page 37: ...figured as a single media or mixed media library It can be expanded from a single module library to a multiple module library See Figure 2 1 Figure 2 1 Basic Scalar 10K System Control Module Service A...

Page 38: ...is gives you room to expand in the future To enable the unused storage slots contact Quantum to obtain a software key The COD configuration can be configured for 700 to 5 403 tape slots Customer Speci...

Page 39: ...alar 10K consists of five different modules a Control Module CM Accessor Module AM Expansion Module EM Drive Module DM and Tower Module TM For an example of the five different modules see Figure 2 2 F...

Page 40: ...e assemblies A minimum Dual Aisle configuration includes two AMs two CMs and two inside TMs The AM contains attachment areas for feature modules or storage assemblies In a Dual Aisle configuration a s...

Page 41: ...Dual Aisle configuration DMs can be attached to the EMs of primary aisle and secondary aisle Tower Module The TM is a feature module and is also added as requirements change The TM is attached to an A...

Page 42: ...2 LVD SCSI Sony AIT 3 LVD SCSI Drive firmware 0201_CY12 and later supports both re writable and Write Once Read Many WORM cartridges Earlier versions of drive firmware support only re writable cartrid...

Page 43: ...Internal Components 2 9 Draft Figure 2 3 Module Cell Locations and Internal View of Library Outside Tower Module Drive Module Control Module Storage Cells Tape Drive Bays I E Stations...

Page 44: ...AM or EM has four attachment areas called racks Each rack contains a series of storage assemblies See Figure 2 5 on page 2 11 Each AM or EM rack can support total slot capacities as indicated in Table...

Page 45: ...LT SDLT 276 8 mma a The 8 mm media type is used in AIT tape drives 414 1 2 inchb b The 1 2 inch media type is used in 3590 and 3592 J1A TS1120 tape drives 276 Top View of EM Side View of EM Rack Rack...

Page 46: ...ull range control for open close to handle different media types The barcode scanner reads the external barcode labels on the cartridges It is also used during the inventory process to locate and cate...

Page 47: ...ge type The additional characters listed below are added to the end of the standard barcode label C DLT CompacTape III D DLT CompacTape IV S SDLT CompacTapeIVXT The C D or S characters are included on...

Page 48: ...f I E stations is included and an additional pair is optional In a Dual Aisle configuration each aisle includes one pair of I E stations and an additional pair is optional for each aisle Each I E stat...

Page 49: ...Internal Components 2 15 September 2007 Figure 2 7 I E Station Magazines...

Page 50: ...a the Storage Network Controller SNC See Figure 2 8 on page 2 17 The SNC provides four SCSI bus connections one ethernet and two Fibre Channel connections The SNC allows native SCSI devices for exampl...

Page 51: ...Connectivity 2 17 September 2007 Figure 2 8 Indirect Fibre Channel Attachment...

Page 52: ...th ends of each bus must be terminated A terminator is shipped with each SCSI adapter card ordered The minimum configuration of a Scalar 10K library requires one SCSI adapter The SCSI type Single Ende...

Page 53: ...interfaces supported Scalar DLC is optional in COD and Customer Specific configurations A single server is the typical Scalar DLC option for these configurations Refer to Single Server for more infor...

Page 54: ...later software loaded on two rack mountable servers Each Server has Dual SCSI drives that are connected to an embedded RAID controller 512MB memory an LVD SCSI card for library connection and redundan...

Page 55: ...y server fail the secondary passive server automatically takes over all Scalar DLC functions The systems also ships with a rack mountable flat panel LCD monitor keyboard mouse a rack mountable KVM swi...

Page 56: ...are Access the library status Make configuration changes Access the library operator panel Retrieve library command and error logs Use the Quantum Web site to access Scalar 10K documentation The RMU s...

Page 57: ...U 3 12 Accessing and Logging Into the RMU 3 13 Checking Status and General Information 3 14 Configuring Network Parameters 3 15 Configuring SNMP 3 15 Downloading the SNMP MIB File 3 16 Configuring RMU...

Page 58: ...3 2 System Description 6 00058 05 Rev A...

Page 59: ...Figure 3 1 on page 3 4 The Scalar 10K operator functions are listed below Starting the Scalar 10K Shutting down the Scalar 10K Handling media Refer to Inserting Tape Cartridges on page 6 6 for media h...

Page 60: ...3 4 System Description 6 00058 05 Rev A Figure 3 1 Operator Panel Components MAIN SCREEN 02 02 01 13 54 35 Idle Online Ready Push Speaker Indicators Display Buttons...

Page 61: ...ers are ON Table 3 2 Operator Panel Push Buttons Push button Description Use Up Arrow to scroll the display to show the previous line move the cursor up from selection to selection increment the curre...

Page 62: ...on is used to exit Help Use Ready to transition the library from a Ready state to NotReady or NotReady to the Ready state Indicator Description The Locked indicator is On whenever the I E station is l...

Page 63: ...t the Main Power Switch on the CM to on Text appears on the operator panel If text does not appear power cycle the AC power or check the library fuse or circuit breaker Movements of mechanical compone...

Page 64: ...up must be delayed by one minute after a power down condition to allow the RMU to properly reset Step 1 If necessary use the button to return to the Main Menu The cursor defaults to the Mode selection...

Page 65: ...tdown procedure before switching off the Main Power Switch Quantum is not responsible for damage caused by improper use of the Main Power Switch All risk lies entirely with the user With the RMU insta...

Page 66: ...library that provides remote access to the library by means of a Web browser All functions listed here are available without the need of a dedicated server or separate software The RMU performs the fo...

Page 67: ...The RMU supports the following browsers Microsoft Internet Explorer version 5 0 and above Netscape Navigator version 4 01 for Unix and 4 7x for other environments RMU Prerequisites The RMU requires a...

Page 68: ...1 Starting from the operator panel Main Menu go to the RMU Submenu Main Menu Setup Library RMU The RMU Submenu is shown Step 2 Select Host The Host Dialog is shown Step 3 Enter the host name using the...

Page 69: ...leading zeros For example if your IP address is 182 073 056 205 on the library operator panel LCD go to the following address http 182 73 56 205 The RMU user interface displays Some of the features o...

Page 70: ...of tape drives in the library RMU User Indicates the user name and IP address of the current user Hostname Indicates the hostname of the RMU IP Address Indicates the IP address for the RMU connection...

Page 71: ...procedure The new values are saved Note that you may need to redirect your Web browser if you are logged out Configuring SNMP Simple Network Management Protocol SNMP is a set of protocols used to man...

Page 72: ...ucted to reboot the RMU Refer to Rebooting the RMU on page 4 21 for more information Downloading the SNMP MIB File The SNMP Management Information Base MIB file allows an SNMP management application t...

Page 73: ...ation tab Step 3 In the User Configuration area do one of the following If you are adding a user a In the Management Action drop down click Create User b In Edit New enter the new user name c In Passw...

Page 74: ...Select One drop down Step 4 Click Submit and review your changes indicated in red Step 5 Enter your password and click Confirm to complete the procedure Configuring the Time and Date You can configure...

Page 75: ...Submit and review your changes indicated in red Step 6 Enter your password and click Confirm to complete the procedure Updating Firmware You can update firmware for the RMU Before you update firmware...

Page 76: ...the Library Command Log RMU Support Log Provides support logs for the RMU RMU Error Log Provides error logs for the RMU Step 3 Click Retrieve selected file The file loads Step 4 Click Display File to...

Page 77: ...re information see Configuring SNMP on page 4 15 Support Provides information on contacting technical support Version Provides the current revision level of the RMU firmware To get help Click on the i...

Page 78: ...stem Description 6 00058 05 Rev A Step 4 Slide the RMU back into place and tighten the captive screw Step 5 Close the CM service door Figure 3 4 RMU Location CM Front View Service Door Open RMU Captiv...

Page 79: ...4 10 Status Menu 4 12 Library Submenu 4 13 SCSI Submenu 4 13 Mode Parms Dialog 4 14 Element Address 4 15 Mixed Media Support 4 15 Parity 4 17 LCD 4 17 Reservations Dialog 4 18 System Dialog 4 19 Eleme...

Page 80: ...4 53 Media Dialog 4 53 Element Dialog 4 54 Config Dialog 4 56 Setup Menu 4 57 Library Submenu 4 57 Trace Submenu 4 58 SCSI Submenu 4 59 Target ID Dialog 4 60 Parity Dialog 4 61 Ports Dialog 4 62 Host...

Page 81: ...Initialize Dialog 4 104 Service Menu 4 105 Start Dialog 4 105 Diags Submenu 4 107 Accessor Submenu 4 108 Move Dialog 4 108 Step 4 109 Trace 4 110 Gripper Submenu 4 111 Get Put Storage Dialog 4 111 Ge...

Page 82: ...Submenu 4 135 New Dialog 4 135 Continue Dialog 4 136 Current Dialog 4 137 Bays Dialog 4 140 Drive Dialog 4 141 Gripper Dialog 4 143 Tape Dialog 4 144 SAC Dialog 4 145 Demo Dialog 4 146 Verify Submenu...

Page 83: ...or menu option All menus and their respective options are grouped according to function Operator Panel Buttons Proceed as follows to use the operator panel menu buttons to select menu options Step 1 P...

Page 84: ...fter the selected option When this cursor precedes the option the option is available for selection Press the button to select the option Press the button to view information about the option Press th...

Page 85: ...ppears for the current selection Step 2 Press the Up arrow button or the down arrow button to move the cursor to a menu selection Step 3 Press the Escape button to return to the previous selection Eac...

Page 86: ...4 8 Menus and Commands 6 00058 05 Rev A Operator Panel Menu Tree Structure Figure 4 1 Operator Panel Menu Tree Structure...

Page 87: ...displays Refer to Starting the Scalar 10K on page 3 7 for information about the Main Menu All subsequent menus and options are selectable from the Main Menu See Figure 4 2 Figure 4 2 Main Menu Note T...

Page 88: ...selecting the Ready state Movements of mechanical components in the library can cause serious injury Parameters Description Mode Online host accessible Offline maintenance or administrator accessible...

Page 89: ...state and mode descriptions available under the Mode screen Table 4 1 Operating State and Mode State Mode Description Ready Online The normal host controlling condition Host commands are processed Ais...

Page 90: ...ations Dialog on page 4 39 Library Submenu Path Main Menu Status Library Use the Library Submenu to access SCSI System Element Log files for viewing history or print and Firmware information See Figur...

Page 91: ...rameter pages For example you can view an individual element address or see if the library has Mixed Media Support enabled When Mode Parms is selected the Mode Parms Dialog is displayed See Figure 4 1...

Page 92: ...eck current default or saved addresses of the accessor storage cell I E station or tape drives See Figure 4 11 Figure 4 11 Element Address Screen Parameter Description Base MT Current default or saved...

Page 93: ...is processing barcode media identifiers Media ID If the extended read element status is enabled Ext RES If vendor unique additional sense code qualifiers are currently enabled Ext ASCQ If extended ba...

Page 94: ...ndor Unique Additional Sense Qualifiers are currently disabled Ext BC Yes indicates that reported barcode includes the media type identifier No indicates that reported barcode does not include the med...

Page 95: ...in each selection See Figure 4 13 Figure 4 13 Parity Screen Parameters Description Parity Yes indicates that current default or saved SCSI parity is enabled No indicates that current default or saved...

Page 96: ...is disabled Enabled indicates that LCD security is enabled Line Indicates the current default or saved displayed text line 1 4 Text Corresponding line of main screen text with up to 20 characters defa...

Page 97: ...ASE command A reset or a power on of the library is preformed Figure 4 15 Reservation Dialog Parameters Description Bus Displays the SCSI Bus ID number 0 1 Host ID Displays the Host ID number 0 7 Rese...

Page 98: ...4 16 Reservation Response Screen Parameters Description Found Indicates the number of reserved elements which match the Bus Host ID and Reservation ID parameters Accept Y to accept N to reject Bus 0 H...

Page 99: ...library Free cells Displays the number of free cells in the library Total gets The total number of gets from elements performed by the library more More information on the Continuation Screen When mo...

Page 100: ...Total recovered get operations Put retries Total recovered put operations Scan retries Total recovered barcode scan operations I E Closes Total times the I E station has been closed Element Dialog Pat...

Page 101: ...with the selected coordinate parameter DT data transfer device IE insert eject device ST storage device Accept Y to accept N to reject If Y is selected the Response Dialog appears See Figure 4 21 on...

Page 102: ...ears See Figure 4 22 Figure 4 22 Continuation Screen Parameters Description Total Puts Indicates the total number of puts that occurred at the element Put Retries Indicates the total number of put ret...

Page 103: ...h Main Menu Status Library Logs Use the Logs Submenu to view command or error log history or to print out the history logs See Figure 4 24 Figure 4 24 Logs Submenu Depending on your selection one of t...

Page 104: ...Error Log Use the Error Log Dialog to view a running history of events that have occurred See Figure 4 26 Figure 4 26 Error Log Dialog Parameters Description Type Indicates the type of error Record th...

Page 105: ...Log Dialog is selected the Print Log Screen is displayed See Figure 4 27 Figure 4 27 Print Log Screen If Y is selected for the Continue parameter value the Response Screen appears See Figure 4 28 on p...

Page 106: ...nt Inventory is selected the Print Inventory screen is displayed See Figure 4 29 Figure 4 29 Print Inventory Screen If Y is selected for the Continue parameter value the Response Screen appears See Fi...

Page 107: ...iption FIRMWARE This toggles between the firmware types LSC Library SCSI Controller LGR Library Gripper Controller LBI Library Box Interface TCL Tower Controller RMU Remote Management Unit RACK Indica...

Page 108: ...rives Submenu to view drive media or firmware information See Figure 4 32 Figure 4 32 Drives Submenu Depending on your selection refer to Drive State Dialog below Media Info Dialog on page 4 35 Drive...

Page 109: ...indicates the type of cell D for Drive The second field indicates the rack number 01 16 The third field indicates the drive bay section 1 4 The fourth field indicates the column of the section A B Th...

Page 110: ...e using SCSI drives Figure 4 35 appears For SCSI drive users this is the last screen for Drive State Dialog Figure 4 35 SCSI Drive Screen When more is selected and you are using fibre channel drives F...

Page 111: ...ial number is the last 9 digits of the world wide name assigned to the drive slot preceded by the character F ID Displays the current SCSI loop ID of the drive If the fibre channel drive has dual port...

Page 112: ...replace a fibre channel drive in the same position of the same library the WWN remains the same Speed Data rate Auto 1 GB 2 GB Auto The library auto negotiates the data transfer rate 1 GB 1 Gigabit se...

Page 113: ...rage cell section 1 5 The fourth field displays the column of the section A B The fifth field displays the row of the column 01 6 Index The device address associated with the selected coordinate param...

Page 114: ...a in the drive Write Protected On indicates that the cartridge is write protected Off indicates that the cartridge is not write protected Drive Log Dialog Path Main Menu Status Drives Drive Log Use th...

Page 115: ...ction 1 4 The fourth field displays the column of the section A B The fifth field displays the row of the column 01 6 Index The device address associated with the selected coordinate parameter DT data...

Page 116: ...Parameters Description Tower Displays the tower rack number 01 16 media type of the installed towers LTO DLT 8mm HALF and DUAL if the tower is shared COMM Displays the communication status of the betw...

Page 117: ...loaded and what media type it contains See Figure 4 44 Figure 4 44 IE Stations Dialog Parameters Description IE Station Indicates the I E Station position number 01 04 Magazine Indicates the type of...

Page 118: ...Move Submenu on page 4 41 Inventory Dialog on page 4 49 Insert Eject Submenu on page 4 51 Park Path Main Menu Commands Park Use Park to retract the gripper and return the accessor to the home position...

Page 119: ...Submenu Depending on your selection refer to Position Gripper Dialog below Position Scanner Dialog on page 4 44 Move Media Dialog on page 4 46 Note The Scalar 10K must be Offline and Ready to use the...

Page 120: ...ndicates the storage cell section 1 5 The fourth field indicates the column of the section A P The fifth field indicates the row of the column 01 15 Index The device address associated with the select...

Page 121: ...nu 4 43 September 2007 Figure 4 50 Response Screen The gripper positions itself in front of the specific element Figure 4 51 Response Screen Requested command is now in progress Requested command is n...

Page 122: ...rage cell section 1 5 The fourth field indicates the column of the section A P The fifth field indicates the row of the column 01 15 Index The device address associated with the selected coordinate pa...

Page 123: ...nu 4 45 September 2007 Figure 4 53 Response Screen The scanner positions itself in front of the specific element Figure 4 54 Response Screen Requested command is now in progress Requested command is n...

Page 124: ...vention See Figure 4 55 If your library is host partitioned or a COD configuration do not use the operator panel to move a cartridge The library does not know the partition limits and could move a car...

Page 125: ...dress associated with the selected coordinate parameter DT data transfer device IE insert eject device ST storage device Accept Y to accept N to reject If Y is selected the Target Dialog appears See F...

Page 126: ...reject If Y is selected the Response Screens appear See Figure 4 57 and Figure 4 58 Otherwise the changed parameters continue to display but no action is taken Figure 4 57 Response Screen The accesso...

Page 127: ...Coord The first field indicates the type of cell I for I E Station D for Drive S for Storage cell The second field indicates the rack number 01 16 The third field indicates the storage cell section 1...

Page 128: ...ield indicates the rack number 01 16 The third field indicates the storage cell section 1 5 The fourth field indicates the column of the section A P The fifth field indicates the row of the column 01...

Page 129: ...Insert Eject Submenu to insert or eject a clean tape in or out of the library See Figure 4 65 Figure 4 65 Insert Eject Submenu Depending on your selection refer to Insert Screen below Insert Clean Ta...

Page 130: ...ove all cartridges found in the Insert Eject stations to the first available empty storage cells See Figure 4 66 Figure 4 66 Insert Screen The Current Source and Target elements are updated After comp...

Page 131: ...not be cleaned Figure 4 68 Insert Clean Tape Dialog Parameters Description Coord The first field indicates the type of cell I for I E Station D for Drive S for Storage cell The second field indicates...

Page 132: ...irst field indicates the type of cell I for I E Station D for Drive S for Storage cell The second field indicates the rack number 01 16 The third field indicates the storage cell section 1 5 The fourt...

Page 133: ...rent Usage Indicates the number of times the cleaning cartridge has been used 000 511 Maximum Usage Indicates the maximum number of allowable uses for the cleaning cartridge 000 511 Accept Y accept ch...

Page 134: ...cartridge inaccessible to the host Figure 4 73 Eject Dialog Parameters Description Coord The first field indicates the type of cell I for I E Station D for Drive S for Storage cell The second field in...

Page 135: ...ect Screen The cartridge is ejected to the first available empty cell in the Insert Eject station The Response Screen appears See Figure 4 75 Figure 4 75 Response Screen Eject in progress Source 04096...

Page 136: ...ve S for Storage cell The second field indicates the rack number 01 16 The third field indicates the storage cell section 1 5 The fourth field indicates the column of the section A P The fifth field i...

Page 137: ...lean Tape Screen The cartridge is ejected to the first available empty cell in the Insert Eject station The Response Screen appears See Figure 4 78 Figure 4 78 Response Screen Eject in progress Source...

Page 138: ...formation about a specific cartridge based on the barcode label In default or mixed mode six characters are required In extended mode five characters are required However up to sixteen characters may...

Page 139: ...icates the home location of the cartridge Current Indicates the current location of the cartridge Element Dialog Path Main Menu Database Element Use the Element Dialog to select specific element infor...

Page 140: ...o accept N to reject If Y is selected the Element Response Screen appears See Figure 4 83 on page 4 62 Otherwise the changed actions continue to display but no action is taken Figure 4 83 Element Resp...

Page 141: ...rdinate Config Dialog Path Main Menu Database Config Use the Config Dialog to view the current library configuration See Figure 4 85 Figure 4 85 Config Screen Parameters Description Serial The serial...

Page 142: ...page 4 94 IE Station Submenu on page 4 95 Library Submenu Path Main Menu Setup Library Use the Library Submenu to change the library defaults See Figure 4 87 Figure 4 87 Library Submenu Depending on...

Page 143: ...default to allow the port to be used for RMU communication VCONSOL is used for development only Accept Y to accept changes N to reject changes If Y is selected the screen updates to reflect the chang...

Page 144: ...to reject changes If Y is selected the screen updates to reflect the changes Otherwise the changed parameters continue to display but no action is taken SCSI Submenu Path Main Menu Setup Library SCSI...

Page 145: ...ID address that takes effect for bus port 1 after power is cycled 0 7 Bus 1 Now Now the SCSI ID address that is currently in effect 0 7 for bus port 1 Bus 2 Next Next indicates the SCSI ID address tha...

Page 146: ...log is supplied by the library firmware NO ignores the Retries parameter Retries Next Set the number of retries 000 255 allowed when a SCSI parity error is detected Retries Now YES indicates parity di...

Page 147: ...active NO indicates the port is not active Bus 0 TYPE HVD indicates the bus is high voltage differential LVD indicates the bus is low voltage differential SE indicates the bus is single ended Bus 1 I...

Page 148: ...escription Host type SCSI indicates SCSI control Emulation Select Library Type NATIVE STK 9710 EXB 480 AML S or Scalar1K Accept Y to accept changes N to reject changes If Y is selected the screen upda...

Page 149: ...an also be secured by the host The method used to secure the operator panel must be the same method used to release the security See Figure 4 96 Figure 4 96 Security Submenu Depending on your selectio...

Page 150: ...See Figure 4 97 Figure 4 97 Host Dialog Parameters Description Security Y to enable User security N to disable User security Change Password Y to change the current password N to keep the current pass...

Page 151: ...sh to change the password and if Change Password is Y the Change Password dialog appears See Figure 4 101 Figure 4 101 Change Password Dialog If you enter the old password and a new password Password...

Page 152: ...Security Y to enable I E Security N to disable I E Security Change Password Y to change the current password N to keep the current password Accept Y to accept changes N to reject changes If I E Secur...

Page 153: ...re 4 106 Password Changed Screen If you disable security the Security is Off screen appears See Figure 4 107 Figure 4 107 Security is OFF Screen If you enable security the Security is On Screen appear...

Page 154: ...et to default Y to reset passwords N to leave the password as it is Accept Y to accept changes N to reject changes If Y is selected for the Accept parameter and the password parameter the Reset Passwo...

Page 155: ...barcode labels or mixed mode labels that have an additional seventh or eighth media ID character The barcode is stored and reported as a six character barcode ignoring any mixed media IDs EXTENDED ind...

Page 156: ...supports Code 39 labels N indicates the library does not support Code 39 labels Mixed Y presents device gaps Device elements are reported as consecutive element addresses regardless of being installe...

Page 157: ...etup Library Capacity Use the Capacity Submenu to view and change the authorized storage cells and drive limits for the library See Figure 4 112 Figure 4 112 Capacity Submenu Refer to Storage Dialog b...

Page 158: ...at are not currently accessible Change When the media type is selected for change the library automatically displays the Enter Capacity Dialog Proceed as follows to view the authorized storage cell li...

Page 159: ...he five digit authorization code and press Return Step 7 Select Y to Accept press Return and the Acceptance Screen appears See Figure 4 116 on page 4 81 Figure 4 116 Acceptance Screen If the authoriza...

Page 160: ...Path Main Menu Setup Library RMU The Scalar 10K is equipped with a Remote Management Unit RMU to access web based library management via the Ethernet port Use the RMU Submenu to set the initial value...

Page 161: ...ication with the RMU See Figure 4 120 Figure 4 120 IP Dialog Parameters Description IP Indicates the IP address four sets of numbers 0 255 Sub Indicates the Subnet address four sets of numbers 0 255 G...

Page 162: ...d Dialog to enable or disable the automatic configuration calibration or cartridge scan when the library power has been cycled See Figure 4 122 on page 4 84 If Auto Inventory is disabled the element s...

Page 163: ...es not issue and EJECT command these commands must be issued by the host application 1 to select a 3 second delay before a Get operation is performed on a drive after detecting that a tape was ejected...

Page 164: ...y method for reverse printed labels Figure 4 123 Inventory Dialog Parameters Description Normal Y to enable Normal method N to disable Normal method Enhanced Y to enable Enhanced method N to disable E...

Page 165: ...s Use the Drives Submenu to modify a drive SCSI loop ID change the Tape Alert Notification setting use the Tape Alert Notify Configuration Dialog or view the Logical Serial Number See Figure 4 124 Fig...

Page 166: ...or Drive The second field indicates the rack number 01 16 The third field indicates the drive section 1 4 The fourth field indicates the column of the section A or B The fifth field indicates the row...

Page 167: ...ntinuation Screen appears See Figure 4 127 Figure 4 127 Continuation Screen Parameters Description Drive Drive number and coordinate position Speed Data rate Auto 1 GB 2 GB Auto The library auto negot...

Page 168: ...ort Fibre channel port number Accept Y to accept changes N to reject changes If Y is selected the Continuation Screen appears for the second fibre channel port See Figure 4 127 Figure 4 129 Continuati...

Page 169: ...Dialog Path Main Menu Setup Drives TA Notification Use the TA Notification Dialog to disable or enable the reporting of tape alerts See Figure 4 130 Figure 4 130 Tape Alert Notification Dialog Paramet...

Page 170: ...gs N to reject settings Use the Enter key to select a tape alert or save option and the arrow keys to toggle between Y and N Table 4 1 lists the specific tape alerts that can be disabled or enabled fo...

Page 171: ...36 Drive Temperature 37 Drive Voltage 38 Predictive Failure 39 Diagnostics Required 40 Library Hardware A 41 Library Stray Tape 42 Library Hardware B 43 Library Door 44 Library Hardware C 45 Library...

Page 172: ...Logical Serial Number Dialog Parameters Description Logical SN Y to assign a logical serial number N to disable the logical serial number assignment Cleaning Submenu Path Main Menu Setup Cleaning Use...

Page 173: ...Use this option to enable or disable the Touch Teach setting at the I E stations if necessary See Figure 4 134 Figure 4 134 IE Station Submenu Parameters Description IE Touch Teach Y to enable the Tou...

Page 174: ...Schedule Immediate to allow drive cleaning when requested by the drive Delayed to schedule drive cleaning for requesting drives at the specified time Hours Hour 00 23 that cleaning should start Min Mi...

Page 175: ...dium type BC Indicates the BC mask of the cleaning cartridge s Continue Y to accept changes N to reject changes If Y is selected for the Continue parameter value the Usage Dialog appears See Figure 4...

Page 176: ...ng tape barcode label Status Expired Cleaning tape has expired Missing Configured cleaning tape is not present within the library Reset Cleaning tape not configured Valid Cleaning tape is configured a...

Page 177: ...Library Submenu Path Main Menu Utils Library Use the Library Submenu to set your operator panel parameters change passwords enable the audio alarm or set the time and date See Figure 4 140 Figure 4 1...

Page 178: ...d Accept parameters the Timeout Value Dialog appears See Figure 4 142 Otherwise the screen returns to the Library Submenu See Figure 4 140 on page 4 99 Figure 4 142 Timeout Value Dialog Parameters Des...

Page 179: ...le the Password enable is set to Y the password is changed See Figure 4 144 Figure 4 144 Password Change Dialog Otherwise if Y is selected while the Password enable is set to N the password protection...

Page 180: ...audio alarm See Figure 4 146 Figure 4 146 Audio Dialog Parameters Description Audio Enable Y to enable audio N to disable audio Accept Y to accept changes N to reject changes If Y is selected the scr...

Page 181: ...aylight Savings Time Figure 4 147 Time Dialog Parameters Description Hour Displays the hour of the day 00 23 Min Displays the minute of the hour 00 59 Sec Displays the second of the minute 00 59 Accep...

Page 182: ...Dialog Path Main Menu Utils Library Date Use the Date Dialog set the library date See Figure 4 149 Figure 4 149 Date Dialog Parameters Description Year Displays the last two digits of the year 00 99 M...

Page 183: ...Accessor Speed NORM to run at the normal speed MED to run at 90 of normal SLOW to run at a slower speed Accept Y to accept changes N to reject changes Lights Dialog Path Main Menu Utils Library Light...

Page 184: ...106 Operations Submenu on page 4 111 Status Change Submenu Path Main Menu Utils Drives Status Change Use the Status Change Submenu to prepare the drive for use or to remove the drive from service See...

Page 185: ...Initialize Use the Initialize Dialog to prepare the drive for use This dialog checks all drives for power and SCSI IDs See Figure 4 154 and Figure 4 155 Figure 4 154 Initialize Dialog Figure 4 155 Com...

Page 186: ...he third field indicates the drive bay section 1 4 The fourth field indicates the column of the section A B The fifth field indicates the row of the column 01 6 Index The device address associated wit...

Page 187: ...e type of cell D for Drive The second field indicates the rack number 01 16 The third field indicates the drive bay section 1 4 The fourth field indicates the column of the section A B The fifth field...

Page 188: ...n Otherwise the only choice is to accept or reject the status of the drive Use the Vary On Dialog to notify the library that the selected drive is available for use The library scans teaches and activ...

Page 189: ...date the microcode or perform various drive functions See Figure 4 160 Figure 4 160 Operations Submenu Depending on your selection refer to Update Microcode Dialog on page 4 112 Clean Drives Dialog on...

Page 190: ...s Description Coord The first field indicates the type of cell D for Drive The second field indicates the rack number 01 16 The third field indicates the drive bay section 1 4 The fourth field indicat...

Page 191: ...ning indicates that the current command is in progress Completed indicates the firmware on all the drives in the cycle has been updated Canceled indicates the cycle has been canceled ERROR indicates a...

Page 192: ...number 01 4 The third field indicates the storage cell section 1 4 The fourth field indicates the column of the section A B The fifth field indicates the row of the column 01 6 Index The device addre...

Page 193: ...Utils Menu 4 115 September 2007 Figure 4 166 Progress Screen Figure 4 167 Response Screen Requested command is now in progress Requested command is now complete...

Page 194: ...rack number 01 16 The third field indicates the drive bay section 1 4 The fourth field indicates the column of the section A B The fifth field indicates the row of the column 01 6 Index The device ad...

Page 195: ...Utils Menu 4 117 September 2007 Figure 4 169 Progress Dialog Figure 4 170 Response Dialog Requested command is now in progress Accepted N Requested command is now complete...

Page 196: ...ield indicates the rack number 01 16 The third field indicates the drive bay section 1 4 The fourth field indicates the column of the section A B The fifth field indicates the row of the column 01 6 I...

Page 197: ...4 172 Ending Drive Figure 4 173 Progress Dialog Figure 4 174 Response Dialog Enter Ending Drive Coord D 04 1 A 03 Index DT 00063 Accept N DISMOUNTING DRIVES Drive 41A3 Status Running Cancel N DISMOUN...

Page 198: ...Towers Status Change Use the Status Change to change who has access to the tower the library or the user See Figure 4 176 Figure 4 176 Set Status Dialog Parameters Description Tower Displays the towe...

Page 199: ...inue is accepted the following displays appear Otherwise the changed parameter values continue to be displayed and no action is taken See Figure 4 178 and Figure 4 179 Figure 4 178 Tower Return Dialog...

Page 200: ...ower to all towers and send the towers to the home position See Figure 4 180 Figure 4 181 and Figure 4 182 Figure 4 180 Initialize Dialog Figure 4 181 Command Complete Figure 4 182 Inventory Tower If...

Page 201: ...anced Submenu on page 4 172 Start Dialog Path Main Menu Service Start Use the Start dialog to check and reset Preventative Maintenance PM SAC codes The Dialog flow is either Start Dialog with No Error...

Page 202: ...or the Confirm Change parameter value and recent errors were present the Start Dialog with Errors is displayed See Figure 4 187 on page 4 125 This option provides information for a service call The Se...

Page 203: ...refer to Accessor Submenu on page 4 126 Gripper Submenu on page 4 129 Scanner Submenu on page 4 136 Tower Submenu on page 4 140 DI DO Submenu on page 4 143 Self Test Dialog on page 4 151 P S Submenu...

Page 204: ...Submenu Path Main Menu Service Diags Accessor Use the Accessor Submenu to move the accessor See Figure 4 189 Figure 4 189 Accessor Submenu Depending on your selection refer to Move Dialog below Step...

Page 205: ...continue to display but no action is taken Figure 4 191 Response Dialog Parameters Description Cancel Y to cancel the test N to continue running the test Cycle Displays the number of completed test c...

Page 206: ...If Y is selected for the Continue parameter value the Response Screen appears See Figure 4 193 Figure 4 193 Movement Screen Parameters Description X axis Displays X axis location Y axis Displays Y ax...

Page 207: ...Parameters Description Speed NORMAL MEDIUM or SLOW The speed cannot be faster than the system setting Gripper Submenu Path Main Menu Service Diags Gripper Use the Gripper Submenu to select Get Put ac...

Page 208: ...ription Cycles to run Displays the number of cycles to run 1 999 more More selections on the Continuation Dialog When more is selected the Continuation Dialog appears See Figure 4 197 on page 4 130 Fi...

Page 209: ...the changed parameters continue to display but no action is taken Figure 4 198 Number of Elements Dialog Parameters Description Get Put Selects the number of elements where get put operations are appl...

Page 210: ...ted cycles Status Shows the status of the indicated cycle Running Completed Error Canceled Cancel Y to cancel the test N to continue running the test If Y is selected for the Cancel parameter value th...

Page 211: ...t Drives Dialog Parameters Description Cycles to run Displays the number of cycles to run 1 999 more More selections on the Continuation Dialog When more is selected the Continuation Dialog appears Se...

Page 212: ...ual number of drives that exist If the source coordinate is D 01 1 A 01 and 12 is entered at the Number of Drives screen any drives that are present in drive bay 1 and loaded with a cartridge will be...

Page 213: ...Y is selected for the Cancel parameter value the test is canceled Otherwise the test continues Step Dialog Path Main Menu Service Diags Gripper Step Use Step to set low level control of Gripper funct...

Page 214: ...unction See Figure 4 205 Figure 4 205 Test Screen Scanner Submenu Path Main Menu Service Diags Scanner Use the Scanner Submenu to verify and test the barcode scanner See Figure 4 206 Figure 4 206 Scan...

Page 215: ...This function should be used by trained service personnel Refer to the Scalar 10K Maintenance Guide for the step by step procedure to adjust the scanner See Figure 4 207 Figure 4 207 Verify Dialog Par...

Page 216: ...Dialog to trigger the barcode scanner to read decode and display whatever barcode label is within the range of the beam See Figure 4 208 Figure 4 208 Response Screen Parameters Description BC Returns...

Page 217: ...tation 1 fiducial and displays the found edge coordinates 2 reads the Insert Eject Station 2 and displays the found edge coordinates Xcnt Displays the x edge position count in tenths of a mm Ycnt Disp...

Page 218: ...election refer to Home Dialog below Step Dialog on page 4 142 Home Dialog Path Main Menu Service Diags Tower Home Use the Home Dialog to send the tower to the home position See Figure 4 211 Figure 4 2...

Page 219: ...4 214 If you are not in SERVICE mode and Y is selected the WRONG TOWER MODE display appears select Accept to change to SERVICE mode See Figure 4 215 Figure 4 213 Initialize Dialog Figure 4 214 Comman...

Page 220: ...display appears and the tower is ready to position See Figure 4 217 If you are not in SERVICE mode and Y is selected for Continue the WRONG TOWER MODE display appears select Accept to change to SERVIC...

Page 221: ...back Dialog below Sensors Submenu on page 4 145 Locks Dialog on page 4 150 Loopback Dialog Path Main Menu Service Diags DI DO Loopback Use the Loopback Dialog to send test signals from the main contro...

Page 222: ...e Scalar 10K Accept Y to accept changes N to reject changes If Y is selected the Response Screen appears See Figure 4 221 Otherwise the changed parameters continue to display but no action is taken Fi...

Page 223: ...Menu Service Diags DI DO Sensors Use the Sensors Submenu to test the system sensors and to view the changes in real time See Figure 4 222 Figure 4 222 Sensors Submenu Depending on your selection refer...

Page 224: ...nsors to test TCL_HOME IE_LOCKED IE_CLOSED LGR_TOUCH LGR_P_RIGHT LGR_P_HOME LGR_R_RIGHT LGR_R_MID LGR_R_HOME Y_HOME X_HOME_BOT X_HOME_TOP TCL_SENSORS LGR_SENSORS LSC_SENSORS Accept Y to accept changes...

Page 225: ...s state changes in real time See Figure 4 225 Figure 4 225 Real Time Screen Parameters Description Device Indicates the list of sensors to test LSC SENSORS TCL SENSORS I ESENSORS LGR SENSORS LMC SENSO...

Page 226: ...indicates an ON state 1 indicates an OFF state X HOME BOTTOM0 indicates an ON state 1 indicates an OFF state Y HOME 0 indicates an ON state 1 indicates an OFF state Figure 4 228 TCL SENSORS Real Time...

Page 227: ...ON state 1 indicates an OFF state P_HOME 0 indicates an ON state 1 indicates an OFF state P_RIGHT 0 indicates an ON state 1 indicates an OFF state R_MID 0 indicates an ON state 1 indicates an OFF sta...

Page 228: ...ocks Use the Locks dialog to exercise the I E station lock without having to open and close the I E station See Figure 4 233 If media removal has been prevented by the host the I E station cannot be u...

Page 229: ...wise the changed parameters continue to display but no action is taken Figure 4 235 Response Dialog Parameters Description Cycle The number of completed test cycles of the requested cycles Status Show...

Page 230: ...ower Use Library Power to test the installed DC power supply status with respect to AC input and DC output The function indicates whether the power supplies are functioning properly See Figure 4 237 F...

Page 231: ...power supply DC DC output from at least one power supply Y Status Ok N No DC output Drive bay not present x Invalid power supply Dual There are two power supplies to provide power supply redundancy Y...

Page 232: ...requires a service level password After a password is provided the system prompts for the I E station where the source cartridge is located Then the system prompts for the beginning and ending storage...

Page 233: ...present in the I E station for the test to work properly Additionally the test will only exercise the corners in the library that are empty See Figure 4 241 Figure 4 241 Corner Moves Dialog Cell Begin...

Page 234: ...page 4 162 Drive Dialog on page 4 164 Gripper Dialog on page 4 166 Tape Dialog on page 4 168 New Dialog Path Main Menu Service Teach New Use the New Dialog to reset and re initialize the library confi...

Page 235: ...for the Continue parameter value the Progress Screen followed by either the Response Screen or Failed Screen appears See Figure 4 244 Figure 4 245 and Figure 4 246 Figure 4 244 Progress Screen Figure...

Page 236: ...ach new N to return to the previous Dialog If Y is selected for the Continue parameter value the Progress Screen appears followed by either the Response Screen or Failed Screen See Figure 4 248 on pag...

Page 237: ...ach Current Use the Current Dialog to re calibrate the library coordinate information All previous configuration and inventory information is retained See Figure 4 251 Figure 4 251 Teach Current Dialo...

Page 238: ...number of expansion modules Ending Rack Indicates which rack to end the Teach Current operation 1 16 depending on the number of expansion modules Accept Y to accept changes N to reject changes If Y is...

Page 239: ...Service Menu 4 161 September 2007 Figure 4 254 Response Screen Figure 4 255 Failed Screen The requested teach completed OK Teach Failed Hardware Failed...

Page 240: ...ue Dialog appears See Figure 4 257 When you choose Accept the Progress Screen appears followed by either the Response Screen or Failed screen See Figure 4 258 on page 4 162 Figure 4 259 on page 4 163...

Page 241: ...Service Menu 4 163 September 2007 Figure 4 259 Response Screen Figure 4 260 Failed Screen The requested teach completed OK Teach Failed Hardware Failed...

Page 242: ...for the Continue parameter value Continuation Screen appears See Figure 4 262 on page 4 164 When you choose Accept the Progress Screen appears followed by either the Response Screen or Failed Screen...

Page 243: ...Service Menu 4 165 September 2007 Figure 4 264 Response Screen Figure 4 265 Failed Screen The requested teach completed OK Teach Failed Hardware Failed...

Page 244: ...value the Progress Screen appears followed by either the Response Screen Teach Marginal screen or the Failed screen See Figure 4 267 Figure 4 268 Figure 4 269 or Figure 4 270 Figure 4 267 Progress Scr...

Page 245: ...Service Menu 4 167 September 2007 Figure 4 269 Teach Marginal Screen Figure 4 270 Failed Screen Teach marginal Teach Current recommended Teach Failed Hardware Failed...

Page 246: ...uctions 6 01319 01 for information on how to perform a Teach Tape SAC Dialog Path Main Menu Service SAC Use the SAC Dialog to see an explanation of the displayed Service Action Code SAC See Figure 4 2...

Page 247: ...ve a cartridge outside of the partitioned area making that cartridge inaccessible to the host Figure 4 274 Demo Dialog Parameters Description Moves Indicates the desired cartridge move 001 100 Accept...

Page 248: ...the test The value of the Move parameter in the Response Dialog is supplied by the library firmware and cannot be changed The Move parameter indicates the number of completed moves The value of the S...

Page 249: ...a report of the installation verification test See Figure 4 277 Figure 4 277 Verify Submenu Depending on your selection refer to All Dialog on page 4 171 Report Dialog on page 4 172 All Dialog Path Ma...

Page 250: ...Report is selected the Report Screen is displayed See Figure 4 279 Figure 4 279 Report Screen If Y is selected for the Continue parameter value the Response Screen appears See Figure 4 279 Otherwise t...

Page 251: ...firmware information embedded software For example version and serial number See Figure 4 282 Figure 4 282 About Screen Parameter Description Version Displays the current version of the library firmw...

Page 252: ...4 174 Menus and Commands 6 00058 05 Rev A...

Page 253: ...idges Using the Insert Eject Station 5 6 Manually Bulk Loading Tape Cartridges 5 7 Standard Bulk Loading 5 7 TM Bulk Loading 5 7 Ejecting Tape Cartridges 5 11 Understanding Barcodes 5 12 Barcode Label...

Page 254: ...5 2 Processing Media 6 00058 05 Rev A...

Page 255: ...of use in a library environment but cartridges wear out over time Worn media can also cause damage to drives and potentially lead to a loss of data Refer to the media manufacturer s specifications for...

Page 256: ...ows for easy removing handling storing and inserting of cartridges to and from the library without library disruption Use the following tips when handling cartridges Remove dust on the outside of the...

Page 257: ...o acclimate to new environment for 24 hours in protective cases Make sure that there is not any condensation in or on the tape cartridge Make sure that the environmental temperature and humidity is wi...

Page 258: ...1 Remove an I E magazine from the I E station Step 2 Insert the cartridges into the I E magazine Step 3 Place the I E magazine back into the I E station The library locks the I E station The accessor...

Page 259: ...service door on the AM Step 3 Load the cartridges starting with rack 1 and continuing through each rack in succession for example rack 2 rack 3 rack 4 until you have reached the limit of your license...

Page 260: ...3 Tower Mode Change Step 6 Change Continue to Y The tower changes the State to NOT READY Figure 5 4 Set Status Dialog Step 7 Open the TM service door Step 8 Grasp the tower firmly at the top of the c...

Page 261: ...field to LIBRARY See Figure 5 5 Figure 5 5 Set Status Dialog If Y is selected for the Accept parameter value Tower Mode Change in Progress appears See Figure 5 6 If N is selected for the Accept param...

Page 262: ...arameter value Tower Inventory In Progress appears See Figure 5 8 on page 5 10 If N is selected for the Accept parameter value Requested Command Complete appears and no action is taken See Figure 5 9...

Page 263: ...and the destination I E cell or Execute the Eject command from the operator panel Refer to Eject Dialog on page 4 56 The library locks the I E station puts cartridges in the the I E station then unloc...

Page 264: ...al characters for example L1 identifies LTO cartridges Barcode Labels For customers who want to print the barcode labels the individual media labels are supported if the labels meet the ANSI MH10 8M 1...

Page 265: ...that is manufactured by the Laetus Company Applying Labels All barcode labels are applied to the front of a tape cartridge Depending on the media type barcode labels are either stickers that adhere t...

Page 266: ...th character in the label the additional characters are stripped off by firmware AIT 8 mm labels contain an embedded checksum character that in default and mixed media mode is stripped off by the firm...

Page 267: ...This is a six character Code 39 backward printed label The embedded additional seventh and eighth characters identify the LTO cartridge media type 5 This is a six character Tri Optic forward printed...

Page 268: ...w are several instances when a typical cleaning operation cannot be performed Drive cleaning takes several minutes to complete If the host system does not wait for the cleaning to complete it reports...

Page 269: ...ary controls the cleaning operation you cannot share a cleaning cartridge between the primary aisle and secondary aisle in a Dual Aisle configuration You must insert the cleaning cartridge into the ai...

Page 270: ...cartridge can be used and then select Y in the Accept field View Dialog Check to see status of your cleaning cartridges For further information refer to View Dialog on page 4 98 Step 1 From the operat...

Page 271: ...source Coord Index and Accept The Insert Range Dialog appears See Figure 5 16 Figure 5 16 Range Dialog Step 3 Enter the number of cleaning cartridges in the I E station Insert Range and Accept The Tar...

Page 272: ...ge has been used Max how many time the cleaning cartridge can be used before it must be ejected and Accept When the insert operation completes the Command Complete Dialog appears See Figure 5 19 Figur...

Page 273: ...Tape Dialog appears See Figure 5 20 Figure 5 20 Insert Clean Tape Dialog Step 2 Enter the source Coord Index and Accept The Eject In Progress appears See Figure 5 21 Figure 5 21 Eject In Progress Step...

Page 274: ...n Dialog Step 3 Select AutoClean set the schedule immediate or delayed Hours Min time to start the cleaning Accept Immediate every dismount causes the firmware to check for a cleaning request from the...

Page 275: ...ror Messages 6 3 Operator Intervention Messages 6 4 Service Action Codes 6 11 Understanding Service Action Codes and Modifiers 6 11 Service Action Code Table 6 15 Resolving a Stuck Accessor 6 40 Error...

Page 276: ...6 2 Error Messages 6 00058 05 Rev A...

Page 277: ...the Scalar 10K firmware performs error recovery and reporting The Scalar 10K reports two types of error messages operator panel intervention messages and Service Action Codes SACs An operator interve...

Page 278: ...ED Safety flag is reset when aisle door is opened None Alert not found Press Enter None ERROR Initialization Error Code 0x Y Y 0x 8 digits error modifier PERM ERROR CALL FOR SERVICE SAC X R B E Code 0...

Page 279: ...SAC X R B E Code 0x Y X 2 digit hex R 2 digit decimal B 2 digit decimal E 1 digit hex not always present Y 8 digit hex INTERVENTION NEEDED Unexpected door open detected for IE Station X X 2 digit dec...

Page 280: ...olumn letter B row number INTERVENTION NEEDED Unexpected door open detected for rack position X X 2 digit decimal SERVICE MODE Cannot go online Replace Terminator None BAD MEDIA Cannot get type Please...

Page 281: ...umn letter B row number SCSI LOOP ID MISSING ID set to I for drive X at Y Z A B I ID number X index number Y rack number Z bay number A column letter B row number TAPE STUCK IN DRIVE Drive disabled un...

Page 282: ...er Z bay number A column letter B row number UCODE UPDATE FAILED A firmware update failed for X at Y Z A B X index number Y rack number Z bay number A column letter B row number POWER SUPPLY ERROR Ple...

Page 283: ...ATE LABEL Please check cells X1 Y1 Z1 A1 B1 X2 Y2 Z2 A2 B2 X index number Y rack number Z section number A column letter B row number TEACH FAILURE If the teach failure was with a drive Please correct...

Page 284: ...mber A column letter B row number BAD FIRMWARE MEDIA Media not detected as a firmware tape X Y Z A B X index number Y rack number Z section number A column letter B row number DEMO CLEANUP FAILED Plea...

Page 285: ...lure When a SAC is displayed on the operator panel make sure to write down all of the SAC information displayed including the 10 character code for example 0x02110000 that follows the SAC This informa...

Page 286: ...01 04 For I E Station failures the value indicates the Insert Eject station number from 1 to 4 or 01 04 For UDS Power Supply failures this value indicates drive bay number from 1 to 4 with 1 being th...

Page 287: ...ve Location 08 Drive Location 10 Drive Location 12 Drive Location 13 Drive Location 15 Drive Location 17 Drive Location 19 Drive Location 21 Drive Location 23 Drive Location 14 Drive Location 16 Drive...

Page 288: ...n Numbering First 3592 Drive Module with Four Drive Bays Drive Bay 1 Drive Bay 2 Drive Bay 3 Drive Bay 4 Drive Location 26 Drive Location 25 Drive Location 38 Drive Location 37 Drive Location 14 Drive...

Page 289: ...n or Help on page 1 8 02 00 00 Type 2 Software errors including Microcode logic errors during Get Put operations Action 1 Power Off and On the Scalar 10K library to recover from the error Refer to Shu...

Page 290: ...oblem is not corrected or persists contact GCH For GCH contact information refer to Getting More Information or Help on page 1 8 10 00 00 Barcode scanner communications failed Action 1 Power Off and O...

Page 291: ...o Getting More Information or Help on page 1 8 14 00 00 Cannot read the Serial Number label during a Teach operation Action 1 Check the Serial Number label to ensure that it is installed properly and...

Page 292: ...ting More Information or Help on page 1 8 23 00 00 An unexpected interrupt is received Action 1 Contact GCH For GCH contact information refer to Getting More Information or Help on page 1 8 30 00 00 A...

Page 293: ...he same type as the Library SCSI Adapter card in Port 1 Action 2 If the problem is not corrected or persists contact GCH For GCH contact information refer to Getting More Information or Help on page 1...

Page 294: ...cable is properly connected to the RMU Action 2 Verify that the network the RMU is connected to is working properly Action 3 If the problem is not corrected or persists contact GCH For GCH contact in...

Page 295: ...This problem can be caused if a magazine containing cartridges not supported in the Library is inserted in the I E Station Action 1 Check for a dirty damaged missing or wrong fiducial label where the...

Page 296: ...axis motor are required to be the same type The library firmware verifies that both motors are the same type If they are not the same type a SAC 49 is posted and the library will not go ready Action...

Page 297: ...hreshold is exceeded Action 1 Use the modifier xx yy to locate the Insert Eject station xx rack number 1 to 16 yy Insert Eject station number 1 to 4 For more information on SAC modifiers refer to Serv...

Page 298: ...sensor indicated that a cartridge is already present in the Gripper Assembly Action 1 Look into the Gripper Assembly and see if a cartridge is present Then do one of the following If a cartridge is fo...

Page 299: ...above actions do not help contact GCH For GCH contact information refer to Getting More Information or Help on page 1 8 If a cartridge is not present the source cell is automatically inventoried by t...

Page 300: ...idge a cartridge in the cell during a Put operation the DLT drive door is stuck during a Put operation Remove the obstruction then close the aisle door and retry the failing operation Action 2 If the...

Page 301: ...Locate Fiducial Command failed with no target found This failure happens most likely during an initial installation of the Library Subsystem Action 1 Run Teach New from the operator panel Main Menu S...

Page 302: ...e accessor cannot move away from Y axis home position Action 1 Contact GCH For GCH contact information refer to Getting More Information or Help on page 1 8 90 00 00 A down level LSC card was detected...

Page 303: ...ive location viewing from the back of the module and 48 being the top left drive location Drives are counted from right to left and bottom to top Refer to Service Action Codes on page 6 11 for more in...

Page 304: ...right to left and bottom to top Refer to Service Action Codes on page 6 11 for more information on SAC modifiers Action 2 Do the following to power cycle the drive 1 Vary Off the drive Main Menu Util...

Page 305: ...nate system is used to Vary Off a drive For more information refer to Vary Off Dialog on page 4 109 2 Open the CM or DM service door 3 Reseat the drive sled by pulling it out an inch and inserting bac...

Page 306: ...ode on the drive panel and record it for later use 2 Vary Off the tape drive Main Menu Utils Drives Status Change Vary Off 3 Power off the tape drive using the drive power switch 4 Check the cabling 5...

Page 307: ...ve of the same type If this resolves the problem then the drive may be bad Contact GCH For GCH contact information refer to Getting More Information or Help on page 1 8 If moving the cartridge to anot...

Page 308: ...ntact GCH For GCH contact information refer to Getting More Information or Help on page 1 8 A2 xx yy A failure was detected when the LSC card attempted to communicate with the LGR card or a controller...

Page 309: ...e the failure by requesting drive status from another drive within the rack Perform this task using the operator panel Main Menu Status Drives Drive State Action 3 Note whether the status comes back O...

Page 310: ...ubmenu Library Power The DC output and AC input of each Power Supply is shown P S 1 2 3 4 5 6 7 8 AC Y Y Y Y Y Y Y Y DC Y Y Y Y Y Y Y Y Y OK N ERRORS Power Supplies 1 through 4 are N Standard configur...

Page 311: ...e output of each UDS bay Y Good N Fail Dual indicates the status of the UDS P S Y Both P S s are working N One of the UDS P S supply failed A dash indicates the UDS bay is not installed Locate the rac...

Page 312: ...nformation or Help on page 1 8 F5 00 00 Failures were detected while running the diagnostic loop test from the LSC card to the X axis home sensors Action 1 Contact GCH For GCH contact information refe...

Page 313: ...ailures detected in the LAM1 card during Power On Self Test Action 1 Contact GCH For GCH contact information refer to Getting More Information or Help on page 1 8 FB 00 00 Preventive maintenance is re...

Page 314: ...ssure on the gripper and slide the gripper away from the cartridge slot If needed remove the cartridge Step 3 Release the Y axis belt Step 4 Push pull the accessor to the home position AM service door...

Page 315: ...07 Error Log Form In the event of an error record the error information from the Error Log screen for any future reference Refer to Error Log Dialog on page 4 26 Table 6 3 Error Log Reporting Type Err...

Page 316: ...ary Each element within the library has a unique address For further information refer to Element Addressing on page 2 5 of the Scalar 10K SCSI Reference Manual Question What is the difference between...

Page 317: ...page 7 14 Question How do I set the SCSI Loop ID s on the Universal Drive Sled UDS drives The default ID is set for each drive during the installation but can be changed if needed It is recommended t...

Page 318: ...6 44 Error Messages 6 00058 05 Rev A...

Page 319: ...es 5 22 B barcode label applying 5 13 examples 5 15 requirements 5 12 restrictions 5 13 standards 5 12 understanding 5 12 barcode number 2 13 bays dialog 4 162 bulk loading cartridges 5 7 C cartridge...

Page 320: ...sked questions 6 42 G GCH contact information 1 8 get put drives dialog 4 133 get put storage dialog 4 130 getting help 1 8 gripper dialog 4 166 H handling cartridges 5 4 help 1 8 4 7 home dialog 4 14...

Page 321: ...ut storage dialog 4 130 step dialog 4 135 test dialog 4 136 library submenu 4 154 corner moves dialog 4 155 storage moves dialog 4 154 P S submenu 4 152 library power 4 152 UDS power 4 153 scanner sub...

Page 322: ...version 4 112 TCL version 4 29 mode dialog 4 10 modules 2 5 more submenu 4 84 move dialog 4 127 move media dialog 4 46 move submenu 4 41 N new dialog 4 156 normal shutdown 3 8 O opening service reques...

Page 323: ...view 2 13 tape dialog 4 168 tape drive updating firmware microcode 4 112 technical support 1 8 test dialog 4 136 time dialog 4 103 Tower Module 2 7 towers submenu 4 38 trace dialog 4 65 transporting c...

Page 324: ...in 6 Index 6 00058 05 Rev A...

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