Chapter 6 Troubleshooting
Tape Drive Problems
92
ATL P1000 Series User’s Guide
Tape Drive Problems
6
Table 13 provides correction actions for problems with the tape drives.
Table 13 Tape Drive
Problems
Problem
Corrective Action
The library is unable to
communicate with a drive.
This is indicated by a Drive
Communication Time-out error. Contact
an authorized field service engineer.
The tape drive does not eject
a cartridge.
1
Reset the library.
2
Retry the unload command.
If the tape still does not unload:
1
Stop the library.
2
Open the front door.
3
Manually unload and eject the
cartridge.
A drive handle error occurs.
Contact an authorized field service
engineer.
Summary of Contents for P1000 Series
Page 1: ...ATL P1000 Series Tape Library User s Guide 6221101 03 Ver 3 Rel 0...
Page 8: ...Contents viii ATL P1000 Series User s Guide...
Page 12: ...Tables xii ATL P1000 Series User s Guide...
Page 16: ...Preface xvi ATL P1000 Series User s Guide...
Page 72: ...Chapter 3 Basic Operations Performing Manual Operations 56 ATL P1000 Series User s Guide...
Page 88: ...Chapter 4 Operator Commands Unloading the Load Port 72 ATL P1000 Series User s Guide...
Page 112: ...Appendix A Specifications 96 ATL P1000 Series User s Guide...