Making External/Internal Calls
Telephoning
133
Information for the system administrator
The special ringing tone is defined in the
Configurator > Telephony >
Settings
menu (
Use special ring-back tone at call waiting
setting).
Using Routes to Make Calls
The Forum 500 / Forum 5000 communications system sets up calls to the
desired subscribers either automatically or via specific routes. Your system
administrator configures these routes and specifies how each route is seized.
To manually seize a specific route for a call, you dial the routing code before
dialling the (internal or external) call number. Making calls via specific routes
enables you to contact subscribers in the branches of a large company
network, for example. You can also use a manually-entered routing code to
record your call-charge data for private and business external calls separately.
The default route
External trunk
is always present. Automatic line seizure
uses the line seizure code digit for the default route.
For information on the current routes and their codes, please contact your
system administrator.
Information for the system administrator
Routes are defined in the
Configurator > Telephony > Trunks > Route
menu.
H
Z
Enter the routing code and dial the call number.
For enquiry calls:
G
/
/
/
Z
Enter the routing code and dial the call number.
: R key on the Forum IPhone 5010 (if the enquiry
function has not been programmed on another function
key)
: R key on the Forum IPhone 5020/5025
: R key on the Forum IPhone 5030/5040
(programmed function key)
