EFX 885, 835, 825
Service Manual 20039-166
Page 64
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Procedure 5.4 P30 Documenting Software Problems
When a problem is found with the software in the upper or lower PCA, record the information listed below.
When a problem occurs, record the following information:
Model and serial number
Software version number
Program number running when the problem occurred
A description of:
What happened or failed to happen.
The action taken by the user just before the problem occurred.
Problem-related information (such as how far into the program the problem occurred, the work level being used
when the problem occurred, error code displayed, etc.).
The frequency of occurrence.
Summary of Contents for EFX 825
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