Precor EFX 825, Service Manual

Page: 102 / 171

EFX 885, 835, 825
Service Manual 20039-166
Page 102
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Procedure 6.4 P20 Documenting Software Problems
When a problem is found with the software in the upper or lower PCA, record the information listed below.
When a problem occurs, record the following information:

Model and serial number

Software version number

Program number running when the problem occurred
A description of:

What happened or failed to happen.

The action taken by the user just before the problem occurred.

Problem-related information (such as how far into the program the problem occurred, the work level being used
when the problem occurred, error code displayed, etc.).

The frequency of occurrence.