Pitney Bowes EDGE 7.11, Reference Manual

Page: 843 / 896

EDGEdial Plug-In Aspect Application Bridge Configuration for EDGEdial
Telephony Gateway Reference Manual 843
• Create a CCT table to dial the phone number sent by the
dialer, then connect it to an available agent specified by the
dialer.
Table M-2 describes a basic CCT that might be used
with the EDGEdial Plug-In. This is the minimum that EDGE
requires to process a call; there may be additional steps or
substeps required for your implementation. For more infor-
mation on CCT commands, consult your Aspect documenta-
tion.
Table M-2. Sample Aspect CCT for EDGEdial Plug-In
Step # Command Attributes Description
1 SELECT TRUNK BY> GROUP NUMBER 34
ON SUCCESS, EXECUTE STEP #3
Searches for an available trunk in trunk
group 34.
2 DISCONNECT Disconnects the outbound call if a trunk is
not available.
3 DIAL LAST _____DIGITS OR # FROM [$] Dials the number specified in $ variable.
The $ variable represents the DIGITS field
of the MPCR message.
4 WAIT ANSWER ON ANSWER, EXECUTE STEP #5 Waits for the dialed party to answer. It
monitors and interprets the signals and
tones resulting from the dialed call. When
an answer is encountered, step 5 is per-
formed.