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Glossary
Terms
Telephony Gateway Reference Manual
521
properties. If the secondary database server is enabled, queue trans-
fers appear in the alt_dbase.log0 instead of the dbase.log0.
Dialed Number Identification Service.
The phone number that
was dialed. Abbreviation: DNIS.
Dialer Gateways.
The gateways supported by EDGE which are used
for predictive dialing. Some gateways, such as Davox are considered
both PBX and Dialer Gateways.
DIALER queue.
The EDGE queue to which all calls that are to be
dialed by a predictive dialer are transferred. They are removed from
the DIALER queue when connected to an agent, returned to EDGE as
a non-connect, or by the REQUEUE process if neither occurs.
DN.
See Directory number.
DNIS.
See Dialed Number Identification Service.
DRF.
See Dynamic record feed.
ds.account.log0.
The telephony log that contains a message for
each call routed from the VRU, and to agents. Each data server has its
own log file; the account specifies the EDGE account from which the
data server was created.
Summary of Contents for EDGE 7.11
Page 1: ...EDGE 7 11 Telephony Gateway Reference Manual ...
Page 8: ...How to Use This Manual Telephony Gateway Reference Manual 8 ...
Page 210: ...Dialer Setup Callset Area Telephony Gateway Reference Manual 210 ...
Page 221: ...Dialer Setup Callset Area Telephony Gateway Reference Manual 221 ...
Page 237: ...Dialer Setup Callset Area Telephony Gateway Reference Manual 237 white text ...
Page 368: ...Open Campaign Telephony Gateway Reference Manual 368 Call processor ID Initialize files ...
Page 390: ...Send User Data Telephony Gateway Reference Manual 390 ...
Page 601: ...Environment Variables List of Environment Variables Telephony Gateway Reference Manual 601 ...
Page 638: ...CallPath Overview Telephony Gateway Reference Manual 638 CallPath Setup CallPath Messages ...
Page 724: ...SER SER Setup Telephony Gateway Reference Manual 724 START LENGTH 1 19 ...