Pitney Bowes EDGE 7.11, Reference Manual

Page: 105 / 896

Setup Options
Telephony Gateway Reference Manual 105
Allow TSR
into guide
without
operator
access
record If checked, an agent is allowed into
guide operations whether operator
access for a specific project has been
defined for the agent or not. This
makes maintenance easier. For infor-
mation on defining operator access,
see the EDGE 7.11 Developer Refer-
ence Manual.
This property is only used with the Dialer Gateways
and the
EDGEdial Plug-in.
Enable coded
project selection If checked, activates the Coded Project button on
the Project Selection screen (or, if using ASCII oper-
ations, the F3 key on $MAIN). When this is checked,
the following property is enabled:
Route to
GEO Proj-
ect Selec-
tion at
end of
guide If checked, at the end of a call after
going to $END, the agent is routed to
the Project Selection screen instead
of to the Call Center screen. For infor-
mation on these functions, see the
EDGE 7.11 Developer Reference Man-
ual. This should be selected if your
agents typically select a different
project for each new incoming call
they receive.
For information on coded selection, see the section
Coded Project .
Properties: (continued)