Pitney Bowes EDGE 7.11, Reference Manual

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Glossary Terms
Telephony Gateway Reference Manual 535
Telephony event. The change in the status of a call or the status of
an agent. These are often used by guide developers to determine
which actions to take depending on the status of a call or agent.
Telephony logs. UNIX flat files that store messages received and
sent by the telephony servers. The telephony log files are located in
the EDGE tmp directory or the directory specified by the variable
TPHNY_LOG_PATH.
Telephony Messaging Interface. An API used with the EDGE Tele-
phony Gateway to communicate between the EDGE CTI layer and a
third-party telephony device. Abbreviation: TMI.
Telephony server. Passes messages, via UNIX message queues and
UNIX shared memory, between EDGE and the telephony servers, and
between the telephony servers and the telephony device.
Telephony server number. A number from zero to 4096 that
uniquely identifies each set of telephony servers running concur-
rently on a machine. This number is specified in the telephony device
setup.
Telephony server processes. There are three processes running on
the UNIX system that represent each server. The processes are
tpdb_server for the database server, and two tpserver processes, one
for the guide server and a forked process for the switch server.