ENGLISH
TROUBLE SHOOTING
Proper cleaning, maintenance and the use of clean, dry, quality fuel will prevent common grill operational problems. However, when your Pit
Boss Wood Pellet Grill is simply operating poorly, or not at all, the following trouble shooting tips may be helpful.
The following is not an exhaustive list. For further details or updated information, please check: our website www.pitboss-grills.com and
click on
“Customer Support”
: contact your
local authorized dealer:
or contact
Dansons Customer Service
, toll free at
1-877-303-3134,
Monday to Friday, 8 am to 5 pm Mountain Time.
DO NOT RETURN
the appliance without calling Dansons Customer Service for assistance.
WARNING:
Always disconnect the electrical cord prior to opening the inspection plate of your grill for any inspection, cleaning, maintenance
or service work.
NEVER
perform any inspection, cleaning, maintenance or service on a
HOT GRILL.
PROBLEM
CAUSE
SOLUTION
LCD Screen
Will Not Light
Up
Grill is not properly
plugged in
Ensure the Temperature Dial is in the OFF position.
Ensure all wire connections are firmly connected.
Ensure grill is plugged into a working GFCI outlet.
The circuit board has been
tripped
Fuse (5 amp.) must be manually replaced.
(See board diagram at the end of this section)
The GFI outlet has been
tripped
Ensure all wire connections are firmly connected and dry.
Ensure GFCI is minimum 15 amp service.
Ensure you are NOT using over 25' extension cord.
"ErH" Error
Message
The grill has overheated,
possibly due to grease fire
or excess fuel
Turn the grill OFF and allow to cool. Clean grill interior, remove excess pellets, and confirm
positioning of all component parts.
To CLEAR the error - Turn Temperature Dial OFF. OPEN the lid, wait 3 or 4 minutes, then
select desired temperature.
"ErR" Error
Message
Temperature probe wire
not making connection
Ensure probe wire is connected correctly to control.
Confirm wire connections and check for any damage.
"ErP" Error
Message
Temperature Dial was
not in the OFF position
when grill connected to AC
Power.
Turn the temperature dial to OFF, wait 2 minutes, then select desired temperature.
Safety feature prevents an inadvertent start.
Power Outage occurred
while the grill was
operating.
Turn temperature dial to OFF, wait 2 minutes, then select desired temperature.
Flashing
Temperature
on LCD Screen
SMOKE Mode: If grill
temperature below
43°C / 110°F
COOK Mode: If grill
temperature below
65°C /150°F
This is NOT an ERROR that effects the grill.
USED to show that there is some risk that the fire could go out.
Check the hopper for sufficient fuel or blockage.
Check burn grate and pot for ash build-up or obstructions.
Check fan to confirm operation and speed.
Check auger motor to confirm operation.
Flashing Dots
on LCD Screen
The igniter is ON
This is NOT an ERROR that effects the grill.
Used to show that the unit is in Start-Up mode.
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