ENGLISH
TROUBLE SHOOTING CONTINUED
PROBLEM
CAUSE
SOLUTION
Grill Will Not Start
Power
Ensure unit is plugged in.
Verify there is power at the electrical outlet.
Check and reset the Ground Fault Interrupter, if necessary. If igniter not working, check 5
amp fuse found on the back of the control. Replace if necessary.
Temperature Dial
Ensure temperature dial is in OFF position
Turn temperature dial to SMOKE. LCD screen will light up.
Igniter
Remove cooking grids and flavor/grease tray. Turn unit on and visually inspect the igniter.
START UNIT USING MANUAL START INSTRUCTIONS.
Call Customer Service for replacement part.
Auger Motor
Remove cooking grids and flavor/grease tray. Turn unit on and visually inspect the auger
feed.
Remove control board and inspect the auger feed.
If not working, call Customer Service for replacement Auger motor.
Control Board
Remove control board and inspect the wires and connections.
If not working, call customer service for replacement Pit Boss Control Board.
Grill Temperature
when set at SMOKE
is too high
"P" Setting is to LOW
Turn temperature dial to SMOKE, pushing the "P" SETTING button to INCREASE the "P"
setting.
Unexpected Grill
Temperature is
Displayed
Grill is exposed
to high ambient
temperature and
direct sun
The interior temperature has reached or gone over 54°C / 130°F. It will not harm the unit.
Place unit in shaded area.
Prop the lid open to reduce inside temperature.
Grill will not
achieve or
maintain stable
temperature
Insufficient air flow
through burn pot
Check the burn pot for ash build-up or obstructions.
Check the fan for proper operation; that it is working, that the air intake is not blocked and
that there is no blockage in the auger tube.Perform a quick test. Remove cooking grids and
flavor/grease plate. Ensure all the above has been done, start the grill, set temperature to
pre-heat and wait for 10 minutes. Check that the flame produced is bright and vibrant.
Insufficient or poor
fuel
Check the hopper for sufficient fuel.
Check fuel for size, dampness and amount of sawdust.
Grill Temperature
Probe
Check and clean the temperature probe.
Control Settings
Ensure "P" setting is correct
Grill Procedures
excess or
discolored smoke
Excess grease
build-up or general
cleaning
Check and clean the interior grilling area.
It is a good practice to clean and do a controlled burn off of the hidden excess grease after
each large cooking of greasy foods.
Wood Pellet Quality
Check and clear the hopper and burn pot of moist pellets, replacing them with fresh dry
ones.
Burn Pot
Check for build-up of fuel in the burn pot.
Frequent Flare-Ups Cooking Temperature Slow and Low is the way to go. Grease does have a flash point, keep the temperature under
176°C / 350°F when cooking highly greasy food.
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