Debugging voice data
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SmartWare Software Configuration Guide
52 • VoIP debugging
can do this either in the same Telnet session, or using different Telnet ses-
sions.
•
Network traffic traces
—In certain cases it may be helpful to have a trace of the traffic on the IP network in
order to inspect packet contents. Please use one of the following tools (supporting trace file formats which
our tools can read):
-
Network Associates Sniffer—Details are available at
www.sniffer.com
-
TTC Firebird—Details are available at
www.ttc.com
-
Ethereal—Details are available at
www.ethereal.com
(freeware)
When possible, submit the package of trouble report files by mail to the following address:
(use fax only in exceptional cases).