Section 700 - Operation
Chapter 7. SLT Features
S-ICX-64-700
S-ICX (International) issued April 2002
275
Operation
To place a call on System Hold:
To retrieve a call placed on System Hold:
To retrieve a held call on a specific exchange line:
Hardware Requirements
•
N/A
Considerations
•
N/A
Floating Hold (Retrieve Only)
Floating Hold allows calls to be placed in a hold orbit (position) for retrieval elsewhere in the system.
Floating Hold is most commonly used by the attendant group when they are unable to locate the
desired party. If the desired party does not answer his/her phone, the attendant places the caller on
Floating Hold and asks over the paging system that the desired party dial
*9XXX
to retrieve the held
call.
Note:
Single Line Telephone (SLT) positions are not able to place a call on Floating Hold.
However, an SLT can retrieve a call on floating.
Action
Result
1. While on a call, hookflash.
Intercom dial tone
Action
Result
1. If onhook, go offhook.
Intercom dial tone
2. Hookflash.
Retrieve call
Action
Result
1. Lift the handset.
Intercom dial tone
2. Enter the Specified Exchange Line Answer code (default =
*0
).
3. Enter the exchange line number.