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Panasonic LB-DH8 series, Operator'S Manual

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Panasonic LB-DH8 series Operator'S Manual Download Page 115

115

Others

Troubleshooting guide

±

 Installation problems

Communication between 
modules or devices

One of “E1060”, “E1070”, “E2030”, 
“E2032”, “E2033”, “E2034” is 
displayed, and the control panel 
screen has limited functionality.

The Communication between modules or 
devices may not be working properly.

)

Check whether cables are correctly 

connected to the unit. Turn off and on 
the unit, and try again.

If the error persists, please contact the 
maintenance service.(

138)

Changer operation

One of “E2010”, “E2011”, “E2012” 
is displayed.

Changer mechanism failed to operate.

)

Turn off and on the unit, and try again.

If the error persists, please contact the 
maintenance service.(

138)

±

 Host interface problems

Recognition of the 
connection

BIOS/OS does not recognize.

SAS/iSCSI/FC interface models 
(common)

)

Check the connecting cable and 

connection status.

iSCSI interface model

)

 See “Network” (

125).

FC interface model

)

Check the settings for SAN (Storage 

Area Network).

Recognize only a drive system.

)

Make sure the interface adaptor and 

the server supports multiple LUN, or 
multiple LUN are enabled.

Magazine cannot be replaced.

Changed ID or IP address, but the 
server does not recognize the 
change.

)

Reboot the server.

“E1023” is displayed.

The I/F types of the modules are 
different.

)

Please contact your support service 

provider. (

138)

Item

Problem

Cause/Solutions

Summary of Contents for LB-DH8 series

Page 1: ...des the following modules and units Model Name Part Number Base Module Model Number LB DH80 SAS interface model LB DH80A0G iSCSI interface model LB DH80S0G FC interface model LB DH80F0G Bottom Module Model Number LB DH81 LB DH81Z0G Extension Module without the Writer Unit Extension Unit Model Number LB XH82 and Control Unit Model Number LB XC82 LB DH82Z0G Extension Module with the Writer Unit Exte...

Page 2: ...method 27 Operating the control panel 28 Login onto the control panel 28 Basic operation 28 Inputting numeric and alphabetic characters 31 Basic screen configuration 33 Panel menu system 35 Web interface operation 70 Access to Web interface 70 Web interface screen 71 Web interface menu system 72 Various Functions 101 Wake on LAN function Turn off function via LAN port 101 Encryption of write conte...

Page 3: ...g codes 132 Appendix 137 Countermeasures against static electricity 137 Validated products 137 Contacting your support service provider 138 Initializing settings upon transfer or disposal 138 Disclaimer 138 Specifications 139 LB DH8 series common 139 Base Module 140 Bottom Module 141 Extension Unit 142 Control Unit 142 Writer Unit 143 Extension Module without the Writer Unit 143 Extension Module w...

Page 4: ...nit LB XH82 integrated with Control Unit LB XC82 The Extension Module LB DH82A0G S0G F0G is the Extension Unit LB XH82 integrated with Writer Unit LB XD82A S F respectively These Writer Unit models have different interfaces The Extension Unit has the ability to store up to 76 magazines The Control Unit can be connected to the Base Module with the Extension Unit The Writer Unit has the Control Unit...

Page 5: ...B memory NTP server DHCP server SNMP manager SMTP server Server Exclusive use connection cable DC cable I O cable SAS iSCSI FC interface cable iSCSI interface cable LAN cable Web interface DHCP server Only for iSCSI interface model Extension Module without the Writer Unit Base Module Extension Module with the Writer Unit Extension Module with the Writer Unit Bottom Module System configuration exam...

Page 6: ...e LAN ports are used Web interface PC that uses a Web interface When using a Web interface NTP server When using a timeserver DHCP server When using DHCP on a LAN port SNMP manager When using SNMP SMTP server When using the email notification The iSCSI host interface port is used iSCSI interface models only DHCP server When using DHCP on the iSCSI host interface port The USB ports are used USB mem...

Page 7: ... Universal Key cable for an external connection iSCSI interface LB DH80S LB XD82S Use a LAN cable to make an iSCSI connection In this case note that the interface adaptor and cable shall be compatible with a transfer rate of 10 Gbps LAN cable specifications Use shielded LAN cable straight connection of Category 7 CAT7 FC interface LB DH80F LB XD82F Use an optical fiber cable to make a connection d...

Page 8: ... such as data loss or shutdown of the server The power button is not present on the rear panel Even if the unit is turned off a part of its circuitry remain on owing to the Wake on LAN capability B Information LED Informs you of errors or warnings When the information LED illuminates in red check the error or warning message via the control panel If an error occurs canceling the error state will t...

Page 9: ...rawer unlock it from the control panel or Web interface For more information refer to Handling a magazine and magazine drawer 17 Operate the control panel with a finger Do not press it with a sharp or hard object such as a mechanical pencil or a screwdriver Doing so may damage the touch panel display Note Missing or constantly lit pixels may appear on the screen but these are not malfunction ...

Page 10: ...t LAN1 right LAN2 When using a Web interface a timeserver an Email notification or SNMP note that network connection to this port is essential The LED above the port represents the following Left LED LNK ACT LED LNK illuminates in green ACT blinks in green Right LED 1 Gbps 100 Mbps 10 Mbps LED 1 Gbps illuminates in green 100 Mbps illuminates in orange 10 Mbps off E USB port Serves as a port for co...

Page 11: ...ates in green While de energized off I Fan ventilation hole Serves as a hole for air ventilation of the unit during a fan operation The unit is equipped with a total of four fans three regular fans and one redundant fan Care should be taken not to block the hole Base Module_Top panel A Top panel Serves as the top panel of the uppermost module of the system The top panel is secured to the Base Modu...

Page 12: ...hould be taken not to block the hole B Host interface port Serves as a port for data transfer One of the following interface connector types is installed a SAS interface port connector SFF8088 Mini SAS b iSCSI interface port connector RJ45 c FC interface port connector LC a b c Right side view Left side view Front Front ...

Page 13: ...sive use connection cable C Nameplate Describes a product number ratings serial number etc Extension Unit LB XH82 _Front panel A Magazine drawer The unit has five magazine drawers on both sides capable of storing up to 76 magazines Normally magazine drawers are locked To open a magazine drawer unlock it from the control panel or Web interface For more information refer to Handling a magazine and m...

Page 14: ...part to remove the Control unit from the Extension Unit Do not use this part for any purpose other than the above such as lifting this unit by holding this part Writer Unit LB XD82 _Rear panel A Power connector Provides a 24 V DC power supply Before disconnecting a power cable confirm that LED 5 POWER listed in the following field E is off B Control interface port Serves as ports for a connection ...

Page 15: ...tes in green Stopped off LED2 CHANGER LED 4 INFORMATION Always Off LED 5 POWER While energized illuminates in green While de energized off F Handle Use this part to remove the Writer Unit from the Extension Unit Do not use this part for any purpose other than the above such as lifting this unit by holding this part G Fan ventilation hole Serves as a hole for air ventilation of the unit during a fa...

Page 16: ...r air ventilation of the unit Care should be taken not to block the hole C Host interface port Only when the Writer Unit is equipped Serves as a port for data transfer One of the following interface connector types is installed a SAS interface port connector SFF8088 Mini SAS b iSCSI interface port connector RJ45 c FC interface port connector LC a b c Right side view Left side view Front Front ...

Page 17: ... magazine Do not stack magazines on each other Near the user label area of the magazine RFID tag is embedded to identify and manage magazines A User label area Area for sticking a user label Align and stick the label in a recessed area B Write disable switch Switch for preventing data from being erased or overwritten by mistake Before loading a magazine into the unit confirm that this write disabl...

Page 18: ...z or more Bar length 7 mm 0 28z or more Leading and trailing margins 3 05 mm 0 12z or more Color recommended Black code White background Specifications on 2D codes Standard QR code Model 2 Label size 14 mm 0 55z k 14 mm 0 55z or smaller with margins Maximum number of characters 256 characters alpha numeral 256 byte UTF 8 Cell size 4 dots or more and 0 254 mm 0 01z or more per side Margins in four ...

Page 19: ...ea The operation cannot be guaranteed if the content of the 2D code label is character other than alphanumeric and UTF 8 If UTF 8 contains a code that cannot be converted to Shift JIS the contents will not displayed on the control panel When using the Web interface the read contents are send as UTF 8 code to the Web browser For more information about UTF 8 code which can be viewed on the Web brows...

Page 20: ...ent The unit can scans and uses a 1D 2D code label for magazine identification and management When an RFID tag is damaged and the magazine cannot be identified by the unit the 1D 2D code label can be used for magazine identification by the unit When there is trouble identifying an RFID tag the unit cannot identify the magazine without the 1D 2D code label ...

Page 21: ...in total on both sides The order of the middle three drawers is exchangeable on each side The numbers L1 L5 and R1 R5 are assigned to the magazine drawers L1 L2 L3 L4 L5 R1 R2 R3 R4 R5 Left top drawer Left middle drawers Left bottom drawer Right top drawer Right middle drawers Right bottom drawer L5 L4 L3 L2 L1 R5 R4 R3 R2 R1 Left cross section view Front Front Right cross section view ...

Page 22: ...A magazine number consisting of the magazine drawer number and any of a number between 1 and 8 is assigned to each magazine For example the magazine on the upper right of the L1 magazine drawer is L1 4 The bottom magazine drawers 6 and 8 on both sides cannot have magazines attached 1 2 3 4 5 6 7 8 Bottom magazine drawers Magazines cannot be attached ...

Page 23: ...e magazine moves forward slightly When unlocking the magazine drawer has been performed incorrectly and the magazine drawer must be locked draw out the magazine drawer 5 cm 2q or more and then push it in again to ensure that the magazine is locked After that inventory is executed to acquire the magazine information and the changer unit operates The magazine drawer cannot be unlocked manually 2 Dra...

Page 24: ... drawer Do not step on hang from or lean against the magazine drawer or perform any other actions that result in applying too much force on it Do not leave the magazine drawer pulled out Do not touch any mechanical portion other than portions indicated in the instructions of the procedure Failure to observe this instruction may cause the content of the magazine to fall out Be sure to push the whit...

Page 25: ...of the chassis of the Base Module or Extension Unit and push it all the way inside until it locks The unit does not work unless the magazine drawer is pushed to the end Make sure that the direction of the magazine drawer is inserted correctly After the magazine drawer has been pushed in inventory is executed to acquire the magazine information and the changer unit operates Preparation Attach a use...

Page 26: ...unit from the opening of the magazine drawer Do not place anything other than magazines and magazine drawers in the unit Be careful not to catch your fingers in the magazine drawer Do not slam the magazine drawer shut Note Use a dedicated magazine A magazine drawer with eight magazines weighs approximately 3 kg 6 7 lbs at maximum with six magazines weighs approximately 2 4 kg 5 3 lbs at maximum Mo...

Page 27: ... magazine drawer and operate the magazine drawer The unit operates according to SCSI commands via the host interface and it operates according to the following commands Drive system control MMC command Changer unit control SMC command The unit can be operated by an application running on a server connected to the unit The DATA ARCHIVER Manager and storage control application are used to control th...

Page 28: ...ch two or more items at the same time Touching the item causes a beep to allow for screen switching setting or processing in response to the selected item Note The control panel will log out automatically after 1 hour The Status menu can be confirmed without login The Service menu cannot be used The menu is for maintenance Logging into the Web interface is not possible while the user is logged int...

Page 29: ...n to the previous screen E Scroll button Touch or to scroll the screen The number of between an and indicates the number of pages and indicates a current page position F Input button Touching an item indicated with will display the input screen G Button for proceeding to next menu Indicates the next setup item Setup screen Menu screen ...

Page 30: ...le name Indicates the module names J Cancel button Touch here to close the pop up window and return to the previous menu K Base Module Indicates the position of the Base Module L Module selection button Selecting a module displays the next screen A module shown in grey cannot be selected Menu screen Module selection screen ...

Page 31: ...c characters a software keyboard is displayed The software keyboard is changed according to input contents Use the software keyboard to input numeric or alphabetic characters Inputting of alphanumeric characters Lower case character input screen Upper case character input screen Symbol input screen Numeric character input screen ...

Page 32: ...tches the keyboard to symbols C Software keyboard Pushed characters are indicated to the input character field D Set Sets input contents as they are E Cancel button Returns to the previous screen without reflecting the contents in the input character field Inputting of hexadecimal numbers A Input character field Indicates an input character B Operation buttons Set Clear AllClear Sets input content...

Page 33: ...word unlocked state no icon To restore a password locked state select Manage Enable Password Lock in this order The password will be locked 1 hour after login is performed B Error Indicates an error state Flashing This is not displayed in normal state Check the error code and refer to the List of error codes 130 to solve the problem 110 C Warning Indicates a warning state Lighting up This is not d...

Page 34: ...34 Operations Operating the control panel Indicates menu or information Touch here for operation Menu display ...

Page 35: ...ce Indicates settings for SAS iSCSI and FC interface ports mounted in the unit P 47 S M A R T Indicates information concerning components of the unit such as replacement recommendations P 51 Error Info Indicates the history of the errors or warnings that occurred in the unit P 52 Serial Number Indicates the serial number of each module P 52 Config Allows you to select each item and make various se...

Page 36: ...rd Lock Locks the unit with a password P 67 Perform Inventory Reacquires magazine information P 67 Shutdown Shuts down and reboots the unit P 67 Update Software Updates the unit s software P 68 Save Log Dump Acquires log concerning the unit P 68 Service Menu for maintaining the unit or the like This menu cannot be operated because of password protection for exclusive use by your support service pr...

Page 37: ... Not Usable Not available due to trouble Drive Status Indicates drive status Ready Normal Not Ready Starting up or performing a self diagnosis Not Usable Not available due to trouble Date Indicates the date Last Error Indicates the error code that occurred most recently Last Warning Indicates the warning code that occurred most recently Software Version Indicates the version of software incorporat...

Page 38: ...rsion of software incorporated into the unit Release Date Indicates a release date of software incorporated into the unit Status Indicates the unit status information Ready Normal Not Ready Starting up or performing a self diagnosis Not Usable Not available due to trouble Add Info Indicates additional information of Status only when Status is set to Ready Diagnostic A self diagnosis is being perfo...

Page 39: ...nformation of Status only when Status is set to Ready Scanning Inventory is being executed Transport A magazine is being moved Drawer Indicates the unlock permission status of the magazine drawer prevented by host Unlocking the magazine drawer is disabled by the application Open There is an open magazine drawer A blank state indicates that the magazine drawer can be unlocked Power On Time Indicate...

Page 40: ...cted DiscIn R W NG Discs are in but a write read error has occurred Medium Removal Indicates the permission status for ejecting media from the drive system prevented by host The application prohibits the ejection of the disk from the drive The disk can be ejected if this shows blank Power On Time Indicates the time of power supply to the drive system Temperature Indicates an internal temperature o...

Page 41: ...shing drawer open icon indicates an open magazine drawer Verify Mode The verify mode setting status for writing is displayed Auto Verify Automatically determines the records to be verified and then verifies them All Verify Verifies all records For details refer to Verify mode 102 Magazine Address Indicates the number of a magazine currently mounted in the drive system A L1 5 Module name Magazine d...

Page 42: ... When the selection is made the magazine drawer list screen is displayed 2 Select a magazine When the selection is made the detailed information of the magazine is displayed Each magazine is displayed in a color depending on its state The drive system without a number indicates that the magazine has not been inserted Black Magazine present Blue Magazine currently used in the drive system Orange Er...

Page 43: ...ted by the file system on the server or by an application Unformatted magazines are indicated as Blank Write Protect Indicates the write protected state Off Writing allowed On Disc Writing disabled by the write disable switch On Finalize Already finalized On Soft Writing disabled by an application Unknown The write protected state is unknown Encryption Indicates the presence or absence of data enc...

Page 44: ...44 Operations Operating the control panel Network Monitor Indicates the network settings To change the settings select Config Network in order ...

Page 45: ... Indicates the settings for IPv6 The settings are indicated only when IP Stack has been set to IPv6 or IPv4 6 Stateless Auto Indicates the setting for stateless auto configuration DHCP Indicates the setting for DHCP IPv6 Address Link Local Indicates the link local IPv6 address A value generated from the MAC address and other information is indicated IPv6 Address Static 1 2 Indicates the static IPv...

Page 46: ...he control panel DNS The setting is indicated when DNS Auto 61 has been set to Off DNS Primary Indicates the primary DNS address DNS Secondary Indicates the secondary DNS address DNS Tertiary Indicates the tertiary DNS address ...

Page 47: ...face ports Select a module 30 Indicates settings made for the interface port mounted in the unit To change the setting make the selection in the following order Config Interface 62 For SAS interface model Speed Indicates the setting for the connection speed The unit is bps SAS Address Indicates the WWID World Wide Identifier ...

Page 48: ... node name CHAP Indicates information concerning the CHAP authentication Target Name Indicates the target name The target name is indicated only when CHAP has been set to Target Only or Target Initiator Initiator Name Indicates the initiator name The initiator name is indicated only when CHAP has been set to Target Initiator ...

Page 49: ...ndicates the settings for IPv6 The settings are indicated only when IP Stack has been set to IPv6 or IPv4 6 Stateless Auto Indicates the setting for stateless auto configuration DHCP Indicates the setting for DHCP IPv6 Address Link Local Indicates the link local IPv6 address A value generated from the MAC address and other information is indicated IPv6 Address Static 1 2 Indicates the static IPv6 ...

Page 50: ...ontrol panel For FC interface model Speed Indicates the setting for the connection speed The unit is bps WWPN Indicates the port name WWNN Indicates the node name Topology Indicates the topology FC AL Loop ID Indicates the loop ID ...

Page 51: ...ment is recommended Critical Operation is no longer possible due to malfunction or other causes Replacement is mandatory Flash Memory Indicates information for the flash memory in the unit FAN Indicates combined information for the regular fan and the redundant fan Changer Indicates information for the changer unit Drive Indicates information for the drive system Magazine Indicates information for...

Page 52: ... errors Date Date and time when error or warning occurred Shown as YYYY MM DD HH MM SS Module Module number where error or warning occurred If the module number cannot be identified nothing is displayed Code Indicates error or warning code Device Indicates the device where error or warning occurred No Indicates the device number where error or warning occurred The number is displayed when an error...

Page 53: ...ent system name is displayed on the center of the status bar of the control panel or in the application screen 33 A maximum of 32 characters can be input The initial setting is LB DH8 Change Password Sets the unit administrator password A password must consist of 8 to 11 characters containing at least 1 alphabetic character both upper case and lower case characters are accepted 1 number and 1 symb...

Page 54: ...DN a maximum of 256 characters Date Time Sets the date and time This item is available when Time Server has been set to Off Time Zone DST Time Zone Sets the time zone The date and time are set according to the time zone setting The initial setting is GMT 09 00 DST Sets the use or non use of Daylight Saving Time The Daylight Saving Time setting is not programmed to start and end automatically Switc...

Page 55: ...e unit turns on Previous Status If DC power source supply stops while the unit is turned on the unit will turn on after DC power source supply starts If DC power source supply stops while the unit is turned off the unit will turn off automatically after DC power source supply starts and the unit turns on 101 The initial setting is Off Select Language Specify the language to be displayed on the pan...

Page 56: ...nel Set RAID Level Config Sets an RAID level Selecting Set will execute the operation Select Default RAID Level Sets the RAID level 103 RAID 0 Sets RAID 0 level RAID 5 Sets RAID 5 level RAID 6 Sets RAID 6 level The initial setting is RAID 6 ...

Page 57: ... Warnings Selects the use or non use of an email notification at warning occurrence On Notifies a warning Off Notifies no warning The initial setting is Off To Email Address Inputs an email destination address A maximum of 256 characters can be input SMTP Server Address Sets an SMTP server address Input an IPv4 address IPv6 address or fully qualified domain name FQDN a maximum of 39 characters Hos...

Page 58: ... address for a target 1 target 2 or target 3 Target 2 IP Address Target 3 IP Address Target 1 Version Selects an SNMP Version for a target 1 target 2 or target 3 Ver1 Uses an SNMP Version 1 Ver2c Uses an SNMP Version 2c The initial setting is Ver1 Target 2 Version Target 3 Version Community Name Sets an SNMP community name The initial setting is public To improve security it is recommended that th...

Page 59: ...sed on IPv6 IPv4 6 Communication takes place based on IPv4 and IPv6 The initial setting is Unknown Communication based on IPv4 or IPv6 is not possible Speed Sets a LAN link speed Auto Sets the LAN link speed automatically 10Mbit Half Sets 10 Mbit half duplex communication 10Mbit Full Sets 10 Mbit full duplex communication 100Mbit Half Sets 100 Mbit half duplex communication 100Mbit Full Sets 100 M...

Page 60: ...als IPv6 Makes settings for IPv6 The settings can be made when IP Stack has been set to IPv6 or IPv4 6 Stateless Auto Config Sets a stateless auto configuration On Enables a stateless auto configuration Off Disables a stateless auto configuration The initial setting is Off DHCP Sets DHCP On Enables DHCP Off Disables DHCP The initial setting is Off IPv6 Address Static 1 Sets an IPv6 address Inputs ...

Page 61: ...s been On On Enables the setting Off Disables the setting The initial setting is Off DNS Primary 1 2 Sets a primary DNS address DNS Secondary 1 2 Sets a secondary DNS address DNS Tertiary 1 2 Sets a tertiary DNS address 1 The settings can be made when DNS Auto has been set to Off 2 Inputs in the IP address format of the IP Stack to be used ...

Page 62: ...ing the control panel Interface Config For an iSCSI interface model set the iSCSI interface port For SAS and FC interface models no settings are required Select a module 30 Selecting Save or Set will execute the operation ...

Page 63: ...the initiator using Target Name and Target Secret and then attempts to connect to authenticate the initiator using Initiator Name and Initiator Secret The initial setting is Off Target Name Sets the target name A maximum of 223 characters can be input This item can be input when CHAP has been set to Target Only or Target Initiator Target Secret Defines a CHAP Secret Input 12 to 16 characters This ...

Page 64: ...d Auto Sets the LAN link speed automatically 100Mbit Full Sets 100 Mbit full duplex communication 1Gbit Full Sets 1 Gbit full duplex communication 10Gbit Full Sets 10 Gbit full duplex communication The initial setting is Auto IPv4 Makes the settings for IPv4 The settings can be made only when IP Stack has been set to IPv4 or IPv4 6 DHCP Sets DHCP On Enables DHCP Off Disables DHCP The initial setti...

Page 65: ...ff Disables a stateless auto configuration The initial setting is Off DHCP Sets DHCP On Enables DHCP Off Disables DHCP The initial setting is Off IPv6 Address Static Sets an IPv6 address Inputs the address in hexadecimals Gateway Sets a gateway address Inputs the address in hexadecimals Prefix Length Sets an IP address prefix length Inputs a decimal number from 0 to 128 The initial setting is 0 Th...

Page 66: ... is on all the time 1min 3min 5min 10min 30min 60min Sets the auto off time The initial setting is 5min It is recommended that a value longer than is sufficient not be set Doing so will affect the useful life of the LCD panel Selecting Set will execute the operation Support Contact Config Sets your support service provider contact information Selecting Save will execute the operation Support Name ...

Page 67: ...ostic Performs a self diagnosis 109 Enable Password Lock Locks the password Once operations on the control panel are completed it is recommended that it be put in a password protected state Perform Inventory All Reacquires all magazine information Drawer Scan Reacquires magazine information on the each drawer Select Slot Reacquires the specified magazine information Select a module 30 Selecting a ...

Page 68: ...a USB memory and connect the USB memory to a USB port on the rear of the unit prior to this update operation Uses a FAT16 or FAT32 format USB memory with only one update file file name 8 3 filename extension bin set just under the route folder Save Log Dump Saves the unit log in the USB memory 110 Use the FAT16 or FAT32 format USB memory ...

Page 69: ...ns Operating the control panel This menu is intended for the unit maintenance or the like This menu cannot be operated because of password protection for exclusive use by your support service provider Service menu ...

Page 70: ...first user can log in to the Web interface When you log in from the control panel the Web interface will log out automatically After installation you need to log in to the control panel and change your password to enable the Web interface Since Enable SSL for Web is disabled in the factory default settings Web interface communication including login password entry will not be encrypted If communic...

Page 71: ...hen selecting a submenu the content is displayed in C C Setup item details The content of submenu selected in B is displayed The items display the unit status and configuration or operations D Status information The date System Name System Status Changer Status Drive Status slot status the last error warning and it s code are displayed The information is updated on a regular basis The information ...

Page 72: ...tes the information about recommended replacement parts of the unit P 84 Serial Number Indicates the serial number of each module P 85 Drawer Indicates the unlocking locking status of magazine drawers P 85 Configure Allows you to select each item and make various settings P 86 System Sets basic information concerning the unit P 86 Change Password Changes the password P 86 Date Time Sets the date a...

Page 73: ...res magazine information P 97 Shutdown Shuts down and reboots the unit P 98 Update Software Updates the unit software P 98 Save Log Dump Acquires log concerning the unit P 99 Diagnostic Performs a self diagnosis P 99 Service Menu for maintaining the unit or the like This menu cannot be operated because of password protection for exclusive use by your support service provider P 100 ...

Page 74: ...e date of software incorporated into the unit Location Indicates information concerning the unit installation location Status Indicates the unit status information Ready Normal Not Ready Starting up or performing a self diagnosis Not Usable Not available due to trouble Additional Information Indicates additional information of Status only when Status is set to Ready Diagnostic A self diagnosis is ...

Page 75: ...tes additional information of Status Scanning Inventory is being executed Transport A magazine is being moved Drawer Open Left Drawer Open Right The indicated magazine drawer is open Drawer Indicates authorization status for unlocking the left and right magazine drawers Prevent by host Unlocking the magazine drawer is prohibited by the application A blank state indicates that the magazine drawer c...

Page 76: ... to Ready prevented by host The application prohibits the ejection of the disc from the drive The disc can be ejected if this shows blank Power On Time Indicates the time of power supply to the drive system Temperature Indicates an internal temperature of the drive system Encrypt Mode Indicates the enable disable setting on writing data encryption When there are no discs or if there is an unformat...

Page 77: ...es the number of a magazine currently mounted in the drive system Magazine Barcode Indicates the 1D 2D code of a magazine currently mounted in the drive system A L1 5 e g Module name Magazine drawer number R right magazine drawer L left magazine drawer Slot number ...

Page 78: ...ree Sector Indicates the number of free sectors This item is not the logical free space indicated by the file system on the server or by an application Unformatted magazines are indicated as Blank Write Protect Indicates the write protected state Off Writing allowed On Disc Writing disabled by the write disable switch On Finalize Already finalized On Soft Writing disabled by an application Unknown...

Page 79: ...To change the setting make the selection in the following order Configure Network 90 DNS The setting is indicated when DHCP has been set to Off DNS Primary Indicates the primary DNS address DNS Secondary Indicates the secondary DNS address DNS Tertiary Indicates the tertiary DNS address ...

Page 80: ...ttings for IPv6 The settings are indicated only when IP Stack has been set to IPv6 or IPv4 6 Stateless Auto Configuration Indicates the setting for stateless auto configuration DHCP Indicates the setting for DHCP Address Link Local Indicates the link local IPv6 address A value generated from the MAC address and other information is indicated Address Static Assigned 1 Indicates the static IPv6 addr...

Page 81: ...speed settings The unit is bps SAS Address Indicates the WWID World Wide Identifier Port Indicates an iSCSI port iqn Indicates the node name CHAP Indicates information concerning the CHAP authentication Target Name Indicates the target name The target name is indicated only when CHAP has been set to Target or Target Initiator Initiator Name Indicates the initiator name The initiator name is indica...

Page 82: ...dicated only when IP Stack has been set to IPv6 or IPv4 6 Stateless Auto Configuration Indicates the setting for stateless auto configuration DHCP Indicates the setting for DHCP Address Link Local Indicates the link local IPv6 address A value generated from the MAC address and other information is indicated Address Static Assigned 1 Indicates the static IPv6 address Address Router Discovery Indica...

Page 83: ...icates the setting for the connection speed The unit is bps WWPN Indicates the port name WWNN Indicates the node name Topology Indicates the topology FC AL Loop ID Indicates the loop ID The loop ID is indicated only when Topology has been set to FC AL ...

Page 84: ...Log Type Selects the log type to be displayed Standard Trace View the information history Warning Trace View the warning history Error Trace View the error history Total Number Of Entries Indicates the total number of entries for the selected log Start Entry Input the first entry to display Number Of The Line Input the number of entries per page to display Flash Memory Indicates information for th...

Page 85: ...85 Operations Web interface operation Serial Number Monitor Indicates the serial number of each module Drawer Monitor Indicates the unlocking locking status of magazine drawers ...

Page 86: ... can be input The initial setting is LB DH8 Location Sets the information on the location of the unit A maximum of 40 alphameric characters can be input Barcode Scan Mode Specify the read mode for 1D 2D code CODE39 Only Read CODE 39 of 1D code only QR CODE Only Read QR CODE of 2D code only CODE39 QR CODE Both CODE 39 of 1D code and QR CODE of 2D code can be read The read time may be longer for COD...

Page 87: ...r Check enable Enables a timeserver to synchronize the time The synchronization interval is 256 seconds Uncheck disable Disables a timeserver This function is disabled in the initial setting Time Server Address Inputs a time server address Inputs an IPv4 address IPv6 address or fully qualified domain name FQDN a maximum of 256 characters Date Time Sets the date and time The setting can be made whe...

Page 88: ... display format YYYY MM DD Switches to the year month day format MM DD YYYY Switches to the month day year format DD MM YYYY Switches to the day month year format The initial setting is YYYY MM DD Startup Option On The unit turns on automatically after DC power source supply starts Off The unit turns off automatically after DC power source supply starts and the unit turns on Previous Status If DC ...

Page 89: ...e Sets the phone number of your support service provider A maximum of 32 characters can be input Support Email Sets an email address of your support service provider A maximum of 255 characters can be input Restore Defaults Discards the unit settings and initializes them to initial ones factory settings Selecting Restore will execute the operation Save Configuration To File Downloads the settings ...

Page 90: ...isable SSL is not used To access the Web interface enter http IP address After setting restart the unit This function is disabled in the initial setting DNS Automatically Selects the use or non use DNS automatically The DNS can be obtained automatically when the Enable DHCP of IP Stack to be used been enabled This function is disabled in the initial setting DNS Primary 1 Sets a primary DNS address...

Page 91: ...se or non use DHCP This function is disabled in the initial setting Address 2 Sets an IPv4 address Input the address in decimals Netmask 2 Sets a netmask address Input the address in decimals Gateway 2 Sets a gateway address Input the address in decimals IPv6 Makes settings for IPv6 The settings can be made when IP Stack has been set to IPv6 or IPv4 6 Enable Stateless Auto Config Selects the use o...

Page 92: ...mutual CHAP authentication The DATA ARCHIVER as a target authenticates the initiator using Target Name and Target Secret and then attempts to connect to authenticate the initiator using Initiator Name and Initiator Secret The initial setting is Off Target Name Sets the target name A maximum of 223 characters can be input This item can be input when CHAP has been set to Target or Target Initiator T...

Page 93: ...e or non use DHCP This function is disabled in the initial setting Address Sets an IPv4 address Input the address in decimals Netmask Sets a netmask address Input the address in decimals Gateway Sets a gateway address Input the address in decimals IPv6 Makes the settings for IPv6 The settings can be made only when IP Stack has been set to IPv6 or IPv4 6 Enable Stateless Auto Config Selects the use...

Page 94: ... RAID 6 Sets RAID 6 level The initial setting is RAID 6 When This setting is Locked now is indicated the setting cannot be changed Reset RAID Setting Resets an RAID level set via an application except the control panel and Web interface This is indicated only when a RAID level has been set Selecting Reset will execute the operation Once the RAID level is reset another RAID level set through the co...

Page 95: ...unction is disabled in the initial setting Enable Email Test Sends a test email message to the destination you set 106 This function is disabled in the initial setting To Email Address Inputs an email destination address A maximum of 256 characters can be input SMTP Server Address IPv4 or IPv6 Sets an SMTP server address Inputs an IPv4 address IPv6 address or fully qualified domain name FQDN a max...

Page 96: ...function is disabled in the initial setting Target 1 IP Address Sets the IP address and the SNMP Version of Target 1 2 3 Target 2 IP Address Target 3 IP Address Community Name Sets an SNMP community name The initial setting is public To improve security it is recommended that the initial setting be changed according to a setting made on the SNMP manager A maximum of 256 characters can be input MIB...

Page 97: ... Sends the request to unlock the selected magazine drawer to the control panel Cancel Cancels the magazine drawer unlock request which had been sent to the control panel Check Selects all checkboxes of left or right magazine drawers in each module Uncheck Deselects all checkboxes of left or right magazine drawers in each module All Reacquires all magazine information Select Drawer Reacquires the m...

Page 98: ... has a Wake on LAN capability After this shutdown operation the unit can be started quickly through the use of an LAN port Reboot Restarts the unit To avoid an impact on the application terminate it prior to this restart operation Current Software Version Indicates the current software version Software File Updates the unit software Select Choose File and select a file Select the file then select ...

Page 99: ...iles for the user For more information about log files refer to Log functions 110 Service Log File Download the log files for your support service provider Execute if there was an instruction from your support service provider representative Development File Download the dump files your support service provider Execute if there was an instruction from your support service provider representative ...

Page 100: ...ions Web interface operation This menu is intended for the unit maintenance or the like This menu cannot be operated because of password protection for exclusive use by your support service provider Service menu ...

Page 101: ...the power button or use the control panel or Web interface another way is for an application that is connected to the LAN port on a LAN to turn off the unit Some applications do not support turning off the unit via LAN For more information refer to the application manual When the unit is turned off part of the circuit is still on Operation of the unit when DC power is on When DC power is supplied ...

Page 102: ...zine then select Encryption on the screen of the Magazine detailed information 43 78 To confirm whether the unit has been set as encrypted by the application select Monitor Drive RAID Encrypt or Monitor Drive Encrypt Mode on the control panel or the Web interface 40 76 Verify mode The unit provides verification functions with Auto Verify mode and All Verify mode The verify mode can be set from the...

Page 103: ... For the maximum transfer rate and capacity for each RAID level refer to Specifications 139 1 Number of drives in the drive system for which the write read performance is bad due to drive failure media defects in magazine errors in the management information area and access to lower redundancy space 2 The number of writable drive failures can be set to 0 or 1 in the application 3 The number of wri...

Page 104: ...6 When changing the application the RAID level for formatting the magazine should be reset so that the RAID level can be specified on the unit Select Configure Set RAID Level Reset RAID Setting on the Web interface to execute 94 How to set cancel RAID level Note Do not execute Reset RAID Setting except when it is required If it is executed when it is not needed the RAID level that has been set by ...

Page 105: ...the accuracy is not guaranteed Even though S M A R T diagnosed a unit or magazine as normal suddenly it may fail Initializing and Saving Restoring the configuration settings You can save restore or initialize the setting items except for the Change Password and Date Time in the Config Configure menu of the control panel or Web interface from Config Configure Save Restore 55 89 For the default valu...

Page 106: ...Confirm receiving the test email and if necessary set up Notify Errors and Notify Warnings The subject of the email is structured as follows 1 The date format is specified format The time format is 24 hour 2 Multiple lines will be displayed depending on the content The following content is included in the email message E1030 2015 01 01 10 00 00 YMD LB DH8 DATA ARCHIVER Error Warning Code System Na...

Page 107: ...tenance Response is for internal information only such as equipment usage or S M A R T information SNMP trap The unit notifies an SNMP trap to the SNMP manager about the changes in the unit status or when an error occurs or it generates a warning or access to the magazine drawer or Web interface The additional information included in the SNMP trap are the Vendor Name Product Name Serial Number Sof...

Page 108: ...void any impact on the application terminate it prior to this software update During an update a screen similar to the one below is displayed The duration of updating depends on the content and it may take as long as about 25 minutes until Status screen is displayed Do not turn off the unit until the update is complete After the software updating the unit restarts automatically The Web interface w...

Page 109: ...aded in the drive system use the application to eject the magazine or unlock the right and left magazine drawers insert the magazine and try again To avoid any impact on the application terminate it prior to running the Diagnostic function The duration of Diagnostic depends on the condition and it may take as long as about 5 minutes Self diagnostic function execution 1 The self diagnostic function...

Page 110: ...ime is displayed in 24 hour format Device Information General information about the unit For more information refer to the following item on the control panel or the Web interface Monitor System 38 74 Config Configure Support Contact 66 89 Location will not be seen on the control panel S M A R T Information Various information of S M A R T For more information refer to the following item on the co...

Page 111: ...mpty R2 Empty Empty Empty Empty Empty Empty Empty Empty R3 Empty Empty Empty Empty Empty Empty Empty Empty R4 Empty Empty Empty Empty Empty Empty Empty Empty R5 Empty Empty L1 Good Empty Empty Empty Empty Empty Empty Empty L2 Empty Empty Empty Empty Empty Empty Empty Empty L3 Empty Empty Empty Empty Empty Empty Empty Empty L4 Empty Empty Empty Empty Empty Empty Empty Empty L5 Empty Empty Empty Emp...

Page 112: ...e includes a magazine that has been specified for ejection by the application Also indicates the module with an open drawer 2 Select the drawer for magazine ejection When selecting a drawer the drawer list screen is displayed on the screen indicates the drawer that includes a magazine specified for ejection by the application Also indicates an open drawer A Back to the normal control panel Select ...

Page 113: ...g the magazine eject mode you cannot manage the unit from the Web interface A Back to the normal control panel Select the button after ejecting all of the specified magazines from the magazine drawer or when exiting the magazine eject mode If selecting the button after withdrawing the magazine drawer the panel screen will return to the normal screen and execute the Inventory B Displays the module ...

Page 114: ...cess inventory Try again later An error or warning other than the above is displayed Changer unit cannot operate due to an error Check the error log and try the solutions 130 Magazine is unlocked but it cannot be withdrawn Turn off and on the unit and try again If you still cannot withdraw the magazine drawer please contact your support service provider 138 Inserting magazine in the magazine drawe...

Page 115: ... on the unit and try again If the error persists please contact the maintenance service 138 Host interface problems Recognition of the connection BIOS OS does not recognize SAS iSCSI FC interface models common Check the connecting cable and connection status iSCSI interface model See Network 125 FC interface model Check the settings for SAN Storage Area Network Recognize only a drive system Make s...

Page 116: ...terface is slow Check the transfer rate 7 If the transfer rate is slow make sure the cable interface adaptor server supports the transfer rate and ensure the connection is made Check the network traffic is not congested The transfer rate of the FC interface is slow Check the transfer rate 7 If the transfer rate is slow make sure the cable interface adaptor server supports the transfer rate and ens...

Page 117: ...conds to force the unit to turn off and turn on the unit again If the problem persists please contact your support service provider 138 After turning on the power the control panel remains in the startup mode Press the power button for at least 15 seconds to force the unit to turn off and turn on the unit again If the problem persists please contact your support service provider 138 Cannot turn of...

Page 118: ...e on LAN function when the LAN1 LAN2 port on the back panel is used Make sure the network can pass the magic packets from the equipment to the unit Confirm with your network administrator Try another LAN port Cannot turn on the unit with the Wake on LAN function by using the LAN1 LAN2 port on the iSCSI interface port Wake on LAN function is not supported the interface port for iSCSI Try the Wake o...

Page 119: ...read 1D 2D code for all magazines in the unit Check the log and make sure that the 1D 2D code reader is not broken If the bar code reader has failed it needs to be repaired Please contact your support service provider 138 Turn off and on the unit RFID The RFID for specific magazine cannot be read by Inventory Make sure the magazine is mounted correctly Cannot read RFID for all magazines in the uni...

Page 120: ... an error has occurred check the error code and try the solutions 130 When the magazine is finalized you cannot write Use another magazine Make sure the magazine s write protection switch is set to write protection off Make sure that the write protection is correctly set in the application Encryption problems Encryption Cannot encrypt An application that supports encryption is required If you have...

Page 121: ...l from the control panel or the Web interface Cannot write to magazine with the RAID level which has been set Cannot format the magazine with the RAID level which has been set on the control panel or the Web interface The RAID level has been set from an application When the application has a RAID level setting function set it from the application Changed the RAID level of the unit but the RAID lev...

Page 122: ... drawer and try again Cannot update in the Eject Medium Mode screen Warning code W2150 The application sets the magazine eject mode Execute or terminate the ejection of magazine on the control panel and try again Cannot update from a USB memory on the control panel Warning code W106x x is a subcode Use FAT16 or FAT32 formatted USB memory which has only one update file directly under the root folde...

Page 123: ...ntact your support service provider 138 Other problems Control panel Does not display the panel very dark screen is broken Touch the control panel Increase the contrast settings 66 Login to the Web interface to check the error log then try the solutions 130 If the problem persists please contact your support service provider 138 Does not work at all Login to the Web interface to check the error lo...

Page 124: ...sure the character code settings for the browser are Auto or UTF 8 For details of the settings refer to the user manual for the Web browser Layout looks wrong such as all sub menus are displayed Enable JavaScript For details of the settings refer to the user manual for the Web browser Cannot upload download file on the menu below Config Configure Save Restore Manage Update Software Manage Save Log...

Page 125: ...N port is on above Check whether restricted by the DHCP server with MAC address or available IP address is depleted For more information confirm with your network administrator The unit name host name domain name cannot be registered on the DNS server The registration of name on the DNS server is not supported NTP time synchronization Cannot perform time synchronization even when a time server is ...

Page 126: ... IP Address Target 2 IP Address Target 3 IP Address 58 96 When DHCP is used check if the IP address has not been updated Email notification Does not receive email Warning code W1030 Refer to Network 125 Make sure the SMTP server settings are correct No SMTP warning but does not receive email Make sure the Email destination is correct Check the recipient has not set the rejection of all messages Se...

Page 127: ...nse to the error or warning If the problem cannot be solved turn the unit off and then back on and retry the operation If turning off the unit does not take place press and hold the power button for 15 seconds or more to forcibly turn off the unit When the problem cannot be solved even after the above action or the unit must be repaired contact your support service provider 138 Checking the error ...

Page 128: ...erface To confirm the last error or warning select the following items in order Status Last Error or Last Warning 37 Web interface Check the error or warning history on the Web interface by selecting the following items in order Monitor View Logs Log Type Error Trace Warning Trace 84 To confirm the last error or warning refer to Last Error or Last Warning in the status information 71 1 Displays in...

Page 129: ... according to the email notification settings For more information refer to Email notification 106 SNMP Trap The details of the error or warning will be sent by SNMP trap according to the SNMP settings The additional information of error or warning code and its notification are included in the SNMP trap For more information refer to SNMP 107 ...

Page 130: ...SI FC interface board or the peripheral circuits of the interface It needs to be repaired E1021 E1022 E1023 The type of I F card connected to each module is different It needs to be repaired E1030 An error has been detected during the software processing in the unit Turn off and on the unit and try again If it still does not operate it needs to be repaired E1040 E1060 Failed to turn on the Extensi...

Page 131: ...nother magazine If the system detects the same error it needs to be repaired For information on the conditions that cause the error refer to RAID functions 103 E3011 E3012 Cannot write and read since the temperature of drive system is too high Check if an exhaust port of the fan at the rear of the main unit is being clogged with an obstacle and if yes remove the obstacle Check the log records to d...

Page 132: ...t has been detected in the external power supply The redundancy of the external power supply has decreased Replace the external power supply with reference to the manual for the external power supply in use W1001 A fault has been detected in the normal fan on the back of the unit or the peripheral circuit of the fan The operation has been switched to the redundant fan It needs to be repaired W1002...

Page 133: ...SB memory Check the free space of the USB memory W1062 s s Failed to disconnect USB memory Make sure that the USB memory is operating correctly W1063 s s The required file is not in the USB memory Make sure that the required file is saved in the USB memory W1064 s s Multiple files have been detected during the software update from the control panel Use the USB memory that has only one update file ...

Page 134: ...tself off Wait until the unit turns off W1103 s s The unit cannot be turned off because the software is being updated Try again after the update is complete W1104 s s The unit cannot be turned off because the magazine eject mode is set Turn off the magazine eject mode on the application and try again W1105 s s The unit cannot be turned off because the application prohibits the ejection of the medi...

Page 135: ... T information in the log We recommend copying the contents of the magazine to another magazine 84 110 W2020 In spite of a failure the magazine move operation continued normally after a retry If a warning message is displayed again draw the magazine drawer including the magazine in question to check if all magazines have been set correctly W2030 s s An incompatible magazine has been set Take out t...

Page 136: ...o the defect W3011 When reading RAID the read redundancy is low due to a failure of the drive system or media Check the log records to determine if there is a drive system or magazine defect and if yes take proper action in accordance with the error or warning code corresponding to the defect W3020 A fault has been detected in several of the drives of the drive system The redundancy at RAID writin...

Page 137: ...minal of an external connector power supply interface control interface port directly by hand or do not put a charged material closer to the metal terminal When you plug or unplug a cable to an external connector we recommend that you should take advanced countermeasures against static electricity such as wearing an earth strap or touching large metal components Do not put a cable connected to an ...

Page 138: ...o longer used to prevent falls in case of an emergency Disclaimer Panasonic assumes no responsibility for any data loss and direct or indirect damage caused by the use malfunction or any failure of the unit regardless of whether the unit is under warranty or not It is a customer s responsibility to manage data stored in DATA ARCHIVER Magazines Make sure to check whether the unit operates correctly...

Page 139: ...er from magazine drawer to drive system Unloading 55 sec Transfer from drive system to magazine drawer Replacing 85 sec Transfer from drive system to magazine drawer from magazine drawer to drive system Inventory time Typically 60 sec magazine drawer 8 magazines no 1D 2D codes Wake on LAN time Startup time Typically 8 minutes or less Shutdown time Typically 2 minute or less Functions Encryption XT...

Page 140: ...ber of installed drive system 1 drive system 12 drive units Number of magazine drawers 5 magazine drawers for left and right Maximum number of magazines Up to 76 6 or 8 magazines in each magazine drawer Power button Push SW Laser Wave length 405 nm Host interface SAS Serial Attached SCSI Transfer rate 6 Gbps Port 1 Wake on LAN Unsupported Connector SFF 8088 Mini SAS iSCSI Internet Small Computer S...

Page 141: ...wer open close monitor Dimensions W 447 mm 17 6z 19 inch rack EIA 482 mm 19 0z Including mounting bracket H 262 mm 10 4z 264 mm 10 4z Including the projecting parts D 917 mm 36 1z Excluding the projecting parts 927 mm 36 5z Including the projecting parts Mass Weight Approx 45 kg 100 lbs Except for magazines Approx 68 kg 148 lbs Maximum number of mounted magazines Power DC i24 V w5 Connector Circul...

Page 142: ...r 8 magazines in each magazine drawer Dimensions W 447 mm 17 6z 19 inch rack EIA 482 mm 19 0z Including mounting bracket H 261 mm 10 3z 262 mm 10 4z Including the projecting parts D 917 mm 36 2z Excluding the projecting parts 927 mm 36 5z Including the projecting parts Mass Weight Approx 25 kg 56 lbs Except for magazines Approx 48 kg 106 lbs Maximum number of mounted magazines Part Number None Mod...

Page 143: ...Fibre Channel Transfer rate 8 Gbps Port 1 Wake on LAN Unsupported Connector LC Control interface Control interface port Port 1 Applications Magazine drawer open close monitor Exclusive use connection cable supplied Dimensions W 441 mm 17 4z H 254 mm 10 0z 256 mm 10 1z Including the projecting parts on the lower portion D 253 mm 10 0z Excluding the projecting parts 270 mm 10 7z Including the projec...

Page 144: ...ID 5 1 03 TB RAID 6 0 93 TB The actual capacity available may become smaller depending on conditions such as when many files have been recorded 3 The numbers indicate average performance and are not guaranteed 4 Magazine transfer time varies depending on the location of a magazine in the unit 5 When saving important data use RAID 5 RAID 6 RAID 0 has no data protection Part Number LB DH82A0G SAS in...

Page 145: ...Public License Version 2 1 LGPL V2 1 and or 5 open source software other than the software licensed under the GPL V2 0 and or LGPL V2 1 The software categorized as 3 5 are distributed in the hope that it will be useful but WITHOUT ANY WARRANTY without even the implied warranty of MERCHANTABILITY or FITNESS FOR A PARTICULAR PURPOSE Please refer to the detailed terms and conditions thereof displayed...

Page 146: ...zine is a recording medium containing multiple discs and an RFID tag The Base Module and the Extension Unit LB XH82 can mount up to 76 magazines respectively Magazine drawer The magazine drawer is a drawer style mechanism to contain the magazines The Base Module and the Extension Unit have five magazine drawers on either side One magazine drawer can store a maximum of eight magazines six for some ...

Page 147: ...101 Magazine 17 Magazine drawer 9 21 MIB 96 107 NTP 5 Password 53 70 86 105 138 Power button 8 127 Power connector 10 QR code 18 RAID 40 76 94 103 Rear panel 10 RFID 17 S M A R T 51 84 105 SAS 7 Self signed certificate 70 Server 5 SMTP 5 57 95 SNMP 5 58 96 107 Software update 68 98 108 SSL 70 90 System configuration example 5 Turn off function 101 USB 5 10 User label 18 User label area 17 Warning ...

Page 148: ...Panasonic Corporation Kadoma Osaka Japan C Panasonic Corporation 2015 SQW0319 F0215YK0 ...

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