1.3
SYSTEM BASICS
VOICE PROCESSING SYSTEM OVERVIEW
23
mailbox number when connected to the Voice Mail.
DTMF Integration enables the VPS to recognize the current state of the call and improve its
call handling performance. When enabled, the PBX informs the VPS of the status of the call
(busy, answered, ringing, etc.) by sending a code with DTMF tones before sending the normal
call progress tones. For example, when a caller hangs up before making a selection, the PBX
sends # 9 to the VPS port that answered. This informs the VPS that the caller has hung up.
Upon receiving these digits, the VPS goes on-hook and is ready to handle another call.
Digital (DPT) Integration is available when the VPS is connected to a Panasonic KX-TD series
PBX (depending on the software version). This digital integration provides the VPS with more
information than DTMF integration. This information enables the system to identify the
extension number of the caller, know where the call is forwarded from and why, and recognize
what the caller wants to do. Some features are available only with DPT integration (Live Call
Screening, Two-Way Recording, Two-Way Transfer, Direct Mailbox Access, Intercom Paging,
Auto Configuration).
1.3.4 Installer Equipment and Software Requirements
The installer
must
have a laptop computer or data terminal equipped with terminal emulation
software. We suggest you use something like HyperTerminal by HILGRAEVE. The computer
is used to program the VPS. Terminal emulation software enables the keyboard to be used as a
data entry device. The data terminal or terminal emulation software must support ASCII or
VT100 type terminals. It is best to use a VT100 type terminal to program the system.
While both the laptop and data terminal will work, the laptop allows screens to be saved in a
file throughout the process. It is often helpful to retrieve these files later if technical support is
needed.
1.3.5 Specifications
Table 2
Compression Rate: 32 Kbps
Custom Services: 100
Message Retention: 1 to 30 days or unlimited
Number of Mailboxes: 62 (or 1022) subscriber mailboxes
2 manager mailboxes
Number of Messages per Mailbox: 100 maximum (programmable)
Summary of Contents for KX-TVS75
Page 2: ...2...
Page 13: ...VOICE PROCESSING SYSTEM OVERVIEW 13 Section 1 VOICE PROCESSING SYSTEM OVERVIEW...
Page 26: ...1 3 SYSTEM BASICS 26 VOICE PROCESSING SYSTEM OVERVIEW Table 6 CO Lines Port 1 4 1 5 8 2...
Page 30: ...1 4 DIGITAL INTEGRATION 30 VOICE PROCESSING SYSTEM OVERVIEW...
Page 31: ...INSTALLATION 31 Section 2 INSTALLATION...
Page 97: ...CUSTOMIZING THE SYSTEM 97 Section 5 CUSTOMIZING THE SYSTEM...
Page 127: ...FINAL SETUP 127 Section 6 FINAL SETUP...
Page 135: ...SYSTEM MAINTENANCE AND TROUBLESHOOTING 135 Section 7 SYSTEM MAINTENANCE AND TROUBLESHOOTING...
Page 166: ...7 5 SPECIFICATIONS 166 SYSTEM MAINTENANCE AND TROUBLESHOOTING...
Page 167: ...SYSTEM FEATURES 167 Appendix A SYSTEM FEATURES...
Page 188: ...A1 SYSTEM FEATURES 188 SYSTEM FEATURES...
Page 189: ...SYSTEM ADMINISTRATION 189 Appendix B SYSTEM ADMINISTRATION...
Page 247: ...SYSTEM MANAGER S GUIDE 247 Appendix C SYSTEM MANAGER S GUIDE...
Page 261: ...MESSAGE MANAGER S GUIDE 261 Appendix D MESSAGE MANAGER S GUIDE...
Page 302: ...D7 LIST OF MODIFIABLE PROMPTS 302 MESSAGE MANAGER S GUIDE...
Page 312: ...312 Glossary...
Page 313: ...Index 313 INDEX...