6.1 MESSAGE MANAGER'S MAILBOX (Mailbox 998)
FINAL SETUP
129
6.1.3 Company Greetings (Enter [#6 998,5,1])
1.
Access the Message Manager's Main Command Menu.
2.
To modify messages,
Press [5].
3.
To change the company greeting,
Press [1].
4.
Continue following voice prompts through appropriate menus. Prompts lead you through
the choices and recording process.
After you record the company greeting, it may be necessary to enter programming through
the terminal and set the company greeting assignment under the Port Settings Menu. This
tells the system what company greeting to play on each port. A company greeting should
be very short.
Example: "Thank you for calling ABC Company." It is not necessary to give any other
instruction within the company greeting because instructions will follow the company
greeting automatically.
6.1.4 Custom Service Greetings (Enter [#6 998,5,4])
1.
Access the Message Manager's Main Command Menu.
2.
To modify messages,
Press [5].
3.
To change the Custom Service Menu,
Press [4].
4.
Continue following voice prompts through appropriate menus. Prompts lead you through
the choices and recording process.
Example: Company Greeting: "Thank you for calling ABC Company." Custom Service
Greeting: "If you know your party's last name, you may dial it at any time during this
message."
Note
This prompt should match the prompt that is selected for each port. The recording will
be played directly after the Company Greeting. If the caller doesn't enter a number
after the message, only the Custom Service Greeting will repeat, not the Company
Greeting.
6.1.5 Customizing User Prompts (Enter [#6 998,5,6])
The customer may want to enter user prompts in place of the factory-provided system prompts.
To change the user prompts:
1.
Access the Message Manager's Main Command Menu.
2.
To modify messages,
Press [5].
3.
To modify the user prompts,
Press [6].
Summary of Contents for KX-TVS75
Page 2: ...2...
Page 13: ...VOICE PROCESSING SYSTEM OVERVIEW 13 Section 1 VOICE PROCESSING SYSTEM OVERVIEW...
Page 26: ...1 3 SYSTEM BASICS 26 VOICE PROCESSING SYSTEM OVERVIEW Table 6 CO Lines Port 1 4 1 5 8 2...
Page 30: ...1 4 DIGITAL INTEGRATION 30 VOICE PROCESSING SYSTEM OVERVIEW...
Page 31: ...INSTALLATION 31 Section 2 INSTALLATION...
Page 97: ...CUSTOMIZING THE SYSTEM 97 Section 5 CUSTOMIZING THE SYSTEM...
Page 127: ...FINAL SETUP 127 Section 6 FINAL SETUP...
Page 135: ...SYSTEM MAINTENANCE AND TROUBLESHOOTING 135 Section 7 SYSTEM MAINTENANCE AND TROUBLESHOOTING...
Page 166: ...7 5 SPECIFICATIONS 166 SYSTEM MAINTENANCE AND TROUBLESHOOTING...
Page 167: ...SYSTEM FEATURES 167 Appendix A SYSTEM FEATURES...
Page 188: ...A1 SYSTEM FEATURES 188 SYSTEM FEATURES...
Page 189: ...SYSTEM ADMINISTRATION 189 Appendix B SYSTEM ADMINISTRATION...
Page 247: ...SYSTEM MANAGER S GUIDE 247 Appendix C SYSTEM MANAGER S GUIDE...
Page 261: ...MESSAGE MANAGER S GUIDE 261 Appendix D MESSAGE MANAGER S GUIDE...
Page 302: ...D7 LIST OF MODIFIABLE PROMPTS 302 MESSAGE MANAGER S GUIDE...
Page 312: ...312 Glossary...
Page 313: ...Index 313 INDEX...