5.1.3 Operation
PROBLEM
PROBABLE CAUSE
SOLUTION
•
Cannot set the IP
address, subnet mask
address, and PBX IP
address to the IP-PT.
•
An unusable value is
being set.
•
Set an IP address within the valid range. IP
address of the IP-PT/PBX: "1.0.0.0" to
"223.255.255.255" Subnet mask address:
"0–255.0–255.0–255.0–255" (except
0.0.0.0 and 255.255.255.255)
•
Cannot register the
IP-PT.
•
The necessary network
parameters are not set to
the IP-PT.
•
When not using a DHCP server, set the IP
address, subnet mask address, and enter
the PBX IP address. If necessary, also
enter the IP address of the default gateway.
•
When using a DHCP server, enter the PBX
IP address.
•
The IP-PT cannot
connect to the PBX.
•
The wrong IP address,
subnet mask address,
PBX IP address, or
default gateway address
was entered.
•
Check each parameter and enter the
correct value.
•
The Ethernet cable is not
connected correctly.
•
Check the Ethernet cable connections.
•
The DHCP server is not
active.
•
Restart the DHCP server.
•
Disable DHCP and re-enter settings as
appropriate.
•
Whenever you try to
make calls using a SIP
Extension, a busy tone is
heard.
•
The status of the port that
the SIP Extension is
connected to is Out of
Service.
•
Change the port status from Out of Service
to In Service using the Maintenance
Console.
•
When using the
speakerphone on an
APT, nothing is audible.
•
The HANDSET/
HEADSET selector is set
to the "HEADSET"
position.
•
When the headset is not used, set the
HANDSET/HEADSET selector to the
"HANDSET" position.
•
When using the
speakerphone/monitor
mode with a DPT,
nothing is audible.
•
The "HEADSET" mode is
selected by Personal
Programming, "Handset/
Headset Selection".
•
When the headset is not used, select the
"HANDSET" mode by Personal
Programming.
•
The PT does not ring.
•
The ringer volume is off.
•
Turn on the ringer volume.
•
During a power failure,
extensions connected to
ports 1 to 4 of MSLC16/
CSLC16/SLC16 and
ports 1 to 2 of DHLC8/
SLC8 cards do not
operate.
•
A DPT or APT is
connected to the
extension port.
•
The dialling mode (tone
or pulse) is incorrect.
•
Disconnect the DPT or APT and connect an
SLT.
•
Set the Tone/Pulse switch to the other
position.
Installation Manual
277
5.1.3 Operation
Summary of Contents for KX-TDE100
Page 40: ...40 Installation Manual 1 4 3 System Capacity ...
Page 48: ...48 Installation Manual 2 1 3 Activation Key File ...
Page 262: ...262 Installation Manual 3 16 1 Starting the PBX ...
Page 270: ...270 Installation Manual 4 3 1 Installing and Starting the Maintenance Console ...
Page 283: ...Section 6 Appendix Installation Manual 283 ...
Page 286: ...286 Installation Manual 6 1 2 PMMPR Software File Version 2 01xx ...
Page 287: ...Index Installation Manual 287 ...
Page 293: ...Installation Manual 293 Notes ...