Call Waiting Caller ID (Visual Caller ID):
When using the call waiting tone supplied by the telephone company over analog lines, the caller’s
telephone number and name can be received. Either the name or the number will flash on the display for
five seconds, followed by a 10-second pause, then flash again for five seconds.
Note that the received caller information will not be displayed on telephones or wireless phones connected
to SLT ports.
•
OHCA and Whisper OHCA are enabled or disabled by the Class of Service (COS) of the calling extension.
•
OHCA and Whisper OHCA are not compatible with some telephone types. In such cases, a Call Waiting
tone will be sent to the called extension.
OHCA Mode of
Calling
Extension’s COS
Called Extension’s Call Waiting Mode
OFF
ON
Call Waiting
Tone
OHCA
Whisper OHCA
Disable
Call Waiting
disabled
Call Waiting tone
Call Waiting tone
Call Waiting tone
Enable
Call Waiting
disabled
Call Waiting tone
OHCA (or Call
Waiting tone)
Whisper OHCA (or
Call Waiting tone)
•
The notification receiving methods (call waiting tone, OHCA, and Whisper OHCA) are available when the
called extension is having a conversation with another party. If the extension is not having a conversation
but is unavailable to receive the notification (dialing a number, for example), the calling extension will be
kept waiting until the called extension becomes available. Even while waiting, the calling extension will
hear a ringback tone.
•
If none of these methods of receiving notification (call waiting tone, OHCA, or Whisper OHCA) are set at
the called party, the caller will hear a reorder tone after trying to send a call waiting notification.
PC Programming Manual References
3.27 [1-1] Slot—Card Property - LCO type—
Caller ID—Caller ID Signaling
4.9 [2-6-1] Numbering Plan—Main—Features
→
Manual Call Waiting for Extension Call
→
Automatic Call Waiting
4.11 [2-6-3] Numbering Plan—B/NA DND Call Feature
→
BSS / OHCA / Whisper OHCA / DND Override
→
BSS / OHCA / Whisper OHCA / DND Override-2
4.18 [2-9] System Options—Option 5—
Call Waiting—Automatic Call Waiting for Extension Call
6.1 [4-1-1] Wired Extension—Extension Settings
→Option 2—
Manual C. Waiting for Extension Call
→Option 2—
Automatic C. Waiting
→Option 4—
Call Waiting Tone Type
6.10 [4-2-1] Portable Station—Extension Settings
→Option 2—
Manual C. Waiting for Extension Call
→Option 2—
Automatic C. Waiting
→Option 4—
Call Waiting Tone Type
Feature Manual References
3.1.5 Call Log, Incoming
3.1.12 Call Waiting Tone
12.1.3 OHCA (Off-hook Call Announcement)
Document Version 2009-12
Feature Manual
49
3.1.11 CALL WAITING FEATURES
Summary of Contents for KX-NCP500
Page 12: ...12 Feature Manual Document Version 2009 12 Table of Contents...
Page 13: ...Section 1 Features and Configurations A Document Version 2009 12 Feature Manual 13...
Page 26: ...26 Feature Manual Document Version 2009 12 1 1 7 Automatic Time Adjustment...
Page 27: ...Section 2 Features and Configurations B Document Version 2009 12 Feature Manual 27...
Page 29: ...Section 3 Features and Configurations C Document Version 2009 12 Feature Manual 29...
Page 64: ...64 Feature Manual Document Version 2009 12 3 1 23 CTI Computer Telephony Integration...
Page 65: ...Section 4 Features and Configurations D Document Version 2009 12 Feature Manual 65...
Page 89: ...Section 5 Features and Configurations E Document Version 2009 12 Feature Manual 89...
Page 100: ...100 Feature Manual Document Version 2009 12 5 1 9 External Sensor...
Page 101: ...Section 6 Features and Configurations F Document Version 2009 12 Feature Manual 101...
Page 121: ...Section 7 Features and Configurations G Document Version 2009 12 Feature Manual 121...
Page 126: ...126 Feature Manual Document Version 2009 12 7 1 1 GROUP FEATURES...
Page 127: ...Section 8 Features and Configurations H Document Version 2009 12 Feature Manual 127...
Page 134: ...134 Feature Manual Document Version 2009 12 8 1 6 Hot Line...
Page 135: ...Section 9 Features and Configurations I Document Version 2009 12 Feature Manual 135...
Page 169: ...Section 10 Features and Configurations L Document Version 2009 12 Feature Manual 169...
Page 177: ...Section 11 Features and Configurations M Document Version 2009 12 Feature Manual 177...
Page 186: ...186 Feature Manual Document Version 2009 12 11 1 5 Mute...
Page 187: ...Section 12 Features and Configurations O Document Version 2009 12 Feature Manual 187...
Page 194: ...194 Feature Manual Document Version 2009 12 12 1 5 Operator Features...
Page 195: ...Section 13 Features and Configurations P Document Version 2009 12 Feature Manual 195...
Page 268: ...268 Feature Manual Document Version 2009 12 13 1 30 PT Programming...
Page 269: ...Section 14 Features and Configurations Q Document Version 2009 12 Feature Manual 269...
Page 272: ...272 Feature Manual Document Version 2009 12 14 1 2 Quick Setup...
Page 273: ...Section 15 Features and Configurations R Document Version 2009 12 Feature Manual 273...
Page 279: ...Section 16 Features and Configurations S Document Version 2009 12 Feature Manual 279...
Page 301: ...Section 17 Features and Configurations T Document Version 2009 12 Feature Manual 301...
Page 321: ...Section 18 Features and Configurations U Document Version 2009 12 Feature Manual 321...
Page 323: ...Section 19 Features and Configurations V Document Version 2009 12 Feature Manual 323...
Page 344: ...344 Feature Manual Document Version 2009 12 19 1 5 Voice Mail DTMF Integration...
Page 345: ...Section 20 Features and Configurations W Document Version 2009 12 Feature Manual 345...
Page 354: ...354 Feature Manual Document Version 2009 12 20 1 5 Wireless XDP Parallel Mode...
Page 355: ...Section 21 Appendix Document Version 2009 12 Feature Manual 355...
Page 369: ...Index Document Version 2009 12 Feature Manual 369...
Page 375: ...Document Version 2009 12 Feature Manual 375 Notes...