3.1.6 Call Monitor
Description
Allows an extension user to listen to a busy extension user’s existing conversation. The user can hear the
conversation but will not be heard. If desired, the monitoring user can interrupt the call to establish a three-party
conference call.
Conditions
•
Class of Service (COS) programming determines extension users who can use this feature.
•
This feature is available only when the busy extension is in a conversation with another extension or outside
party.
•
This feature will not function when the busy extension:
a.
Has set Executive Busy Override Deny (
®
5.1.3 Executive Busy Override) or Data Line Security (
®
4.1.1 Data Line Security).
b.
Is receiving an Off-hook Call Announcement (OHCA) (
®
12.1.3 OHCA (Off-hook Call
Announcement)) or Whisper OHCA (
®
20.1.4 Whisper OHCA).
c.
Is on a conference call (
®
3.1.18 Conference,
®
5.1.3 Executive Busy Override,
®
13.1.14 Privacy
Release).
d.
Is on a doorphone call (
®
4.1.12 Doorphone Call).
e.
Is using Live Call Screening (LCS) or Two-way Record (
®
19.1.4 Voice Mail DPT (Digital)
Integration).
f.
Has a call on Consultation Hold (
®
3.1.20 Consultation Hold).
•
This feature stops when the busy extension user presses the following buttons during a conversation (
®
6.1.1 Fixed Buttons,
®
6.1.3 Flexible Buttons):
–
FLASH/RECALL button
–
HOLD button
–
TRANSFER button
–
CONF (Conference) button
–
DSS button
–
EFA button
–
Two-way Record button
–
Two-way Transfer button
–
One-touch Two-way Transfer button
–
Voice Mail (VM) Transfer button
PC Programming Manual References
4.11 [2-6-3] Numbering Plan—B/NA DND Call Feature—
Call Monitor
4.12 [2-7-1] Class of Service—COS Settings—Extension Feature—
Call Monitor
6.1 [4-1-1] Wired Extension—Extension Settings
→Option 2—
Data Mode
→Option 3—
Executive Override Deny
6.10 [4-2-1] Portable Station—Extension Settings—Option 3—
Executive Override Deny
Feature Manual References
3.1.21 COS (Class of Service)
Document Version 2009-12
Feature Manual
41
3.1.6 Call Monitor
Summary of Contents for KX-NCP500
Page 12: ...12 Feature Manual Document Version 2009 12 Table of Contents...
Page 13: ...Section 1 Features and Configurations A Document Version 2009 12 Feature Manual 13...
Page 26: ...26 Feature Manual Document Version 2009 12 1 1 7 Automatic Time Adjustment...
Page 27: ...Section 2 Features and Configurations B Document Version 2009 12 Feature Manual 27...
Page 29: ...Section 3 Features and Configurations C Document Version 2009 12 Feature Manual 29...
Page 64: ...64 Feature Manual Document Version 2009 12 3 1 23 CTI Computer Telephony Integration...
Page 65: ...Section 4 Features and Configurations D Document Version 2009 12 Feature Manual 65...
Page 89: ...Section 5 Features and Configurations E Document Version 2009 12 Feature Manual 89...
Page 100: ...100 Feature Manual Document Version 2009 12 5 1 9 External Sensor...
Page 101: ...Section 6 Features and Configurations F Document Version 2009 12 Feature Manual 101...
Page 121: ...Section 7 Features and Configurations G Document Version 2009 12 Feature Manual 121...
Page 126: ...126 Feature Manual Document Version 2009 12 7 1 1 GROUP FEATURES...
Page 127: ...Section 8 Features and Configurations H Document Version 2009 12 Feature Manual 127...
Page 134: ...134 Feature Manual Document Version 2009 12 8 1 6 Hot Line...
Page 135: ...Section 9 Features and Configurations I Document Version 2009 12 Feature Manual 135...
Page 169: ...Section 10 Features and Configurations L Document Version 2009 12 Feature Manual 169...
Page 177: ...Section 11 Features and Configurations M Document Version 2009 12 Feature Manual 177...
Page 186: ...186 Feature Manual Document Version 2009 12 11 1 5 Mute...
Page 187: ...Section 12 Features and Configurations O Document Version 2009 12 Feature Manual 187...
Page 194: ...194 Feature Manual Document Version 2009 12 12 1 5 Operator Features...
Page 195: ...Section 13 Features and Configurations P Document Version 2009 12 Feature Manual 195...
Page 268: ...268 Feature Manual Document Version 2009 12 13 1 30 PT Programming...
Page 269: ...Section 14 Features and Configurations Q Document Version 2009 12 Feature Manual 269...
Page 272: ...272 Feature Manual Document Version 2009 12 14 1 2 Quick Setup...
Page 273: ...Section 15 Features and Configurations R Document Version 2009 12 Feature Manual 273...
Page 279: ...Section 16 Features and Configurations S Document Version 2009 12 Feature Manual 279...
Page 301: ...Section 17 Features and Configurations T Document Version 2009 12 Feature Manual 301...
Page 321: ...Section 18 Features and Configurations U Document Version 2009 12 Feature Manual 321...
Page 323: ...Section 19 Features and Configurations V Document Version 2009 12 Feature Manual 323...
Page 344: ...344 Feature Manual Document Version 2009 12 19 1 5 Voice Mail DTMF Integration...
Page 345: ...Section 20 Features and Configurations W Document Version 2009 12 Feature Manual 345...
Page 354: ...354 Feature Manual Document Version 2009 12 20 1 5 Wireless XDP Parallel Mode...
Page 355: ...Section 21 Appendix Document Version 2009 12 Feature Manual 355...
Page 369: ...Index Document Version 2009 12 Feature Manual 369...
Page 375: ...Document Version 2009 12 Feature Manual 375 Notes...