Type
Description
Details in
No Answer (IRNA)
If a called party does not answer a call within a
preprogrammed time period (Intercept time), the
call is redirected to a preprogrammed destination.
®
9.1.11 Intercept
Routing
Busy
If a called party is already handling another call,
the new call is redirected to a preprogrammed
destination.
DND
If a called party is in Do Not Disturb (DND) mode,
the call is redirected to a preprogrammed
destination.
No Destination
If a destination is not assigned, the call is
redirected to an operator.
®
9.1.12 Intercept
Routing—No
Destination
PC Programming Manual References
3.34 [1-1] Slot—Port Property - T1 Port—
Trunk Property
12.2 [10-2] DIL Table & Port Settings—DIL—
Trunk Property
9.1.11 Intercept Routing
Description
Redirects an incoming CO line call or intercom call to a preprogrammed destination when the original
destination does not, or can not, answer the call. There are four types of Intercept Routing, described below.
Type
Description
No Answer (IRNA)
If a called party does not answer a call within a preprogrammed time period
(IRNA Timer), the call is redirected to a preprogrammed intercept
destination.
The assigned intercept destination of the extension port.
®
4.5 [2-3] Timers & Counters
→
Dial / IRNA / Recall / Tone—
Intercept Routing No Answer (IRNA)—
Day, Lunch, Break, Night
→
DISA / Door / Reminder / U. Conf—
DISA—Intercept Timer—Day,
Lunch, Break, Night
®
[203] Intercept Time
Busy
If a called party is already handling a call, new calls are handled as follows:
–
The call is redirected to the preprogrammed Intercept Routing—Busy
destination.
–
If an Intercept Routing—Busy destination is not enabled, the caller will
hear a busy tone. However, if the call is made through an LCOT or
T1 [LCOT/GCOT] card, the caller hears a ringback tone.
DND
If a called party is in Do Not Disturb (DND) mode, the call is redirected to
a preprogrammed intercept destination.
158
Feature Manual
Document Version 2009-12
9.1.11 Intercept Routing
Summary of Contents for KX-NCP500
Page 12: ...12 Feature Manual Document Version 2009 12 Table of Contents...
Page 13: ...Section 1 Features and Configurations A Document Version 2009 12 Feature Manual 13...
Page 26: ...26 Feature Manual Document Version 2009 12 1 1 7 Automatic Time Adjustment...
Page 27: ...Section 2 Features and Configurations B Document Version 2009 12 Feature Manual 27...
Page 29: ...Section 3 Features and Configurations C Document Version 2009 12 Feature Manual 29...
Page 64: ...64 Feature Manual Document Version 2009 12 3 1 23 CTI Computer Telephony Integration...
Page 65: ...Section 4 Features and Configurations D Document Version 2009 12 Feature Manual 65...
Page 89: ...Section 5 Features and Configurations E Document Version 2009 12 Feature Manual 89...
Page 100: ...100 Feature Manual Document Version 2009 12 5 1 9 External Sensor...
Page 101: ...Section 6 Features and Configurations F Document Version 2009 12 Feature Manual 101...
Page 121: ...Section 7 Features and Configurations G Document Version 2009 12 Feature Manual 121...
Page 126: ...126 Feature Manual Document Version 2009 12 7 1 1 GROUP FEATURES...
Page 127: ...Section 8 Features and Configurations H Document Version 2009 12 Feature Manual 127...
Page 134: ...134 Feature Manual Document Version 2009 12 8 1 6 Hot Line...
Page 135: ...Section 9 Features and Configurations I Document Version 2009 12 Feature Manual 135...
Page 169: ...Section 10 Features and Configurations L Document Version 2009 12 Feature Manual 169...
Page 177: ...Section 11 Features and Configurations M Document Version 2009 12 Feature Manual 177...
Page 186: ...186 Feature Manual Document Version 2009 12 11 1 5 Mute...
Page 187: ...Section 12 Features and Configurations O Document Version 2009 12 Feature Manual 187...
Page 194: ...194 Feature Manual Document Version 2009 12 12 1 5 Operator Features...
Page 195: ...Section 13 Features and Configurations P Document Version 2009 12 Feature Manual 195...
Page 268: ...268 Feature Manual Document Version 2009 12 13 1 30 PT Programming...
Page 269: ...Section 14 Features and Configurations Q Document Version 2009 12 Feature Manual 269...
Page 272: ...272 Feature Manual Document Version 2009 12 14 1 2 Quick Setup...
Page 273: ...Section 15 Features and Configurations R Document Version 2009 12 Feature Manual 273...
Page 279: ...Section 16 Features and Configurations S Document Version 2009 12 Feature Manual 279...
Page 301: ...Section 17 Features and Configurations T Document Version 2009 12 Feature Manual 301...
Page 321: ...Section 18 Features and Configurations U Document Version 2009 12 Feature Manual 321...
Page 323: ...Section 19 Features and Configurations V Document Version 2009 12 Feature Manual 323...
Page 344: ...344 Feature Manual Document Version 2009 12 19 1 5 Voice Mail DTMF Integration...
Page 345: ...Section 20 Features and Configurations W Document Version 2009 12 Feature Manual 345...
Page 354: ...354 Feature Manual Document Version 2009 12 20 1 5 Wireless XDP Parallel Mode...
Page 355: ...Section 21 Appendix Document Version 2009 12 Feature Manual 355...
Page 369: ...Index Document Version 2009 12 Feature Manual 369...
Page 375: ...Document Version 2009 12 Feature Manual 375 Notes...