Each of the following system management items can be assigned to each tenant.
a.
Tenant Operator:
Determines the destination for calls directed to the tenant’s operator. If no operator
is designated, the PBX operator will serve as the tenant’s operator (
®
12.1.5 Operator Features).
®
8.6 [6-6] Tenant—
Operator (Extension Number)
b.
ARS Mode:
Determines under which circumstances Automatic Route Selection (ARS) operates for
calls made by the tenant’s extensions — either when a call is made using the Idle Line Access method,
or when any CO Line Access method is used (
®
3.1.16 CO Line Access). The ARS mode for each
tenant can also be programmed to be the same ARS mode assigned to the entire PBX, or turned off
(
®
1.1.3 ARS (Automatic Route Selection)).
®
8.6 [6-6] Tenant—
ARS Mode
c.
Audio Source for Music on Hold:
Determines the audio source for the Music on Hold heard by the
tenant’s callers. Either a tone or a specific background music (BGM) number can be used. The audio
source for each tenant can also be programmed to use the same audio source used for Music on Hold
assigned to the entire PBX (
®
11.1.4 Music on Hold).
®
8.6 [6-6] Tenant—
Music On Hold
d.
System Speed Dialing:
Determines whether each tenant uses the original set of common System
Speed Dialing numbers or that tenant’s private set (
®
16.1.7 Speed Dialing, System).
®
8.6 [6-6] Tenant—
System Speed Dial
Hardware Requirement: An EMEC or MEC card
3.
Call Blocking
Through Class of Service (COS) programming, it is possible to:
1.
Prevent extensions of one tenant from calling extensions of another tenant. (Tenant-to-Tenant Call
Block)
2.
Limit the trunk groups which can be used by the extensions of each tenant. (External Call Block)
Tenant-to-Tenant Call Block
Using Internal Call Block, certain features, such as making intercom calls, can be restricted based on the
COS assigned to extensions (
®
9.1.14 Internal Call Block). Well-planned COS programming can prevent
extensions of one tenant from:
–
Calling an extension or doorphone which belongs to another tenant
–
Picking up calls ringing at extensions belonging to another tenant (
®
3.1.8 Call Pickup)
–
Retrieving calls being held by another tenant (
®
3.1.4 Call Hold)
[Programming Example: Internal Call Block]
Caller
COS 1
COS 2
COS 3
COS 4
COS 5
COS 6
COS 1 COS 2 COS 3 COS 4 COS 5 COS 6
Called Party
Block
Block
Block
Block
Block
Block
Block
Block
Block
Block
Block
Block
In this example:
Internal Call Block is employed to block calls between certain tenants.
Each extension in a tenant is assigned a COS that is not assigned to extensions which belong to another
tenant.
a.
Extensions in Tenant 1 are either COS 1 or 2. They can make calls to extensions in Tenants 1, 2, and
3.
Document Version 2009-12
Feature Manual
305
17.1.3 Tenant Service
Summary of Contents for KX-NCP500
Page 12: ...12 Feature Manual Document Version 2009 12 Table of Contents...
Page 13: ...Section 1 Features and Configurations A Document Version 2009 12 Feature Manual 13...
Page 26: ...26 Feature Manual Document Version 2009 12 1 1 7 Automatic Time Adjustment...
Page 27: ...Section 2 Features and Configurations B Document Version 2009 12 Feature Manual 27...
Page 29: ...Section 3 Features and Configurations C Document Version 2009 12 Feature Manual 29...
Page 64: ...64 Feature Manual Document Version 2009 12 3 1 23 CTI Computer Telephony Integration...
Page 65: ...Section 4 Features and Configurations D Document Version 2009 12 Feature Manual 65...
Page 89: ...Section 5 Features and Configurations E Document Version 2009 12 Feature Manual 89...
Page 100: ...100 Feature Manual Document Version 2009 12 5 1 9 External Sensor...
Page 101: ...Section 6 Features and Configurations F Document Version 2009 12 Feature Manual 101...
Page 121: ...Section 7 Features and Configurations G Document Version 2009 12 Feature Manual 121...
Page 126: ...126 Feature Manual Document Version 2009 12 7 1 1 GROUP FEATURES...
Page 127: ...Section 8 Features and Configurations H Document Version 2009 12 Feature Manual 127...
Page 134: ...134 Feature Manual Document Version 2009 12 8 1 6 Hot Line...
Page 135: ...Section 9 Features and Configurations I Document Version 2009 12 Feature Manual 135...
Page 169: ...Section 10 Features and Configurations L Document Version 2009 12 Feature Manual 169...
Page 177: ...Section 11 Features and Configurations M Document Version 2009 12 Feature Manual 177...
Page 186: ...186 Feature Manual Document Version 2009 12 11 1 5 Mute...
Page 187: ...Section 12 Features and Configurations O Document Version 2009 12 Feature Manual 187...
Page 194: ...194 Feature Manual Document Version 2009 12 12 1 5 Operator Features...
Page 195: ...Section 13 Features and Configurations P Document Version 2009 12 Feature Manual 195...
Page 268: ...268 Feature Manual Document Version 2009 12 13 1 30 PT Programming...
Page 269: ...Section 14 Features and Configurations Q Document Version 2009 12 Feature Manual 269...
Page 272: ...272 Feature Manual Document Version 2009 12 14 1 2 Quick Setup...
Page 273: ...Section 15 Features and Configurations R Document Version 2009 12 Feature Manual 273...
Page 279: ...Section 16 Features and Configurations S Document Version 2009 12 Feature Manual 279...
Page 301: ...Section 17 Features and Configurations T Document Version 2009 12 Feature Manual 301...
Page 321: ...Section 18 Features and Configurations U Document Version 2009 12 Feature Manual 321...
Page 323: ...Section 19 Features and Configurations V Document Version 2009 12 Feature Manual 323...
Page 344: ...344 Feature Manual Document Version 2009 12 19 1 5 Voice Mail DTMF Integration...
Page 345: ...Section 20 Features and Configurations W Document Version 2009 12 Feature Manual 345...
Page 354: ...354 Feature Manual Document Version 2009 12 20 1 5 Wireless XDP Parallel Mode...
Page 355: ...Section 21 Appendix Document Version 2009 12 Feature Manual 355...
Page 369: ...Index Document Version 2009 12 Feature Manual 369...
Page 375: ...Document Version 2009 12 Feature Manual 375 Notes...