Light Pattern
PDN Button Status
SDN Button Status
Red on
A corresponding SDN extension is:
•
on a call.
•
holding the line using Exclusive Call
Hold or consultation hold.
•
adding a member to a conference.
•
using the line for an Unattended
Conference.
•
receiving Hold Recall or automatic
callback ringing.
The corresponding PDN extension or
another corresponding SDN extension is:
•
on a call.
•
holding the line using Exclusive Call
Hold or consultation hold.
•
adding a member to a conference.
•
using the line for an Unattended
Conference.
•
receiving an incoming call directed only
to the PDN extension (e.g., callback
ringing).
Slow red
flashing
A call is on hold by a corresponding SDN
extension.
A call is on hold by the corresponding PDN
extension or another corresponding SDN
extension.
Rapid red
flashing
A call is arriving at an Incoming Call
Distribution (ICD) group in Ring
Distribution method that this extension is
a member of.
The corresponding PDN extension is
receiving an incoming call.
When multiple calls are on a PDN extension, the LED pattern that appears on the corresponding SDN buttons
is displayed according to the following priority:
Receiving an incoming call
®
holding a call
®
on a call
®
idle
For example, if a PDN extension receives an incoming call while on a call, the LEDs on the corresponding
SDN extensions will show the incoming call.
However, if an SDN extension is handling a call using the SDN button (e.g., on a call, has a call on hold, etc.),
the status of that call will be displayed on the SDN button, regardless of the call status of the PDN extension.
Example of a Secretary Handling Calls for Multiple Bosses
The following example shows the LED patterns of the PDN and SDN buttons of each extension and how calls
can be handled.
1.
A Call From 111-1111 Arrives at Ext. 101
(Rapid Red
Flashing)
SDN buttons
(Off)
(Ext. 103)
(Off)
(Ext. 102)
Ext. 101 (Boss)
PDN buttons
(Off)
(Off)
(Rapid Green
Flashing)
SDN buttons
(Off)
(Ext. 103)
(Ext. 101)
Ext. 102 (Boss)
PDN buttons
(Off)
(Off)
(Off)
PDN buttons
(Off)
(Off)
(Off)
Ext. 103 (Secretary)
SDN buttons
(Off)
(Ext. 102)
(Rapid Red
Flashing)
(Ext. 101)
2.
The Call From 111-1111 is Answered by Ext. 103
PDN buttons
(Off)
(Off)
(Red On)
SDN buttons
(Off)
(Ext. 103)
(Off)
(Ext. 102)
Ext. 101 (Boss)
PDN buttons
(Off)
(Off)
(Off)
Ext. 102 (Boss)
PDN buttons
(Off)
(Off)
(Off)
Ext. 103 (Secretary)
(Red On)
SDN buttons
(Off)
(Ext. 103)
(Ext. 101)
SDN buttons
(Off)
(Ext. 102)
(Green On)
(Ext. 101)
208
Feature Manual
Document Version 2009-12
13.1.7 PDN (Primary Directory Number)/SDN (Secondary Directory Number) Extension
Summary of Contents for KX-NCP500
Page 12: ...12 Feature Manual Document Version 2009 12 Table of Contents...
Page 13: ...Section 1 Features and Configurations A Document Version 2009 12 Feature Manual 13...
Page 26: ...26 Feature Manual Document Version 2009 12 1 1 7 Automatic Time Adjustment...
Page 27: ...Section 2 Features and Configurations B Document Version 2009 12 Feature Manual 27...
Page 29: ...Section 3 Features and Configurations C Document Version 2009 12 Feature Manual 29...
Page 64: ...64 Feature Manual Document Version 2009 12 3 1 23 CTI Computer Telephony Integration...
Page 65: ...Section 4 Features and Configurations D Document Version 2009 12 Feature Manual 65...
Page 89: ...Section 5 Features and Configurations E Document Version 2009 12 Feature Manual 89...
Page 100: ...100 Feature Manual Document Version 2009 12 5 1 9 External Sensor...
Page 101: ...Section 6 Features and Configurations F Document Version 2009 12 Feature Manual 101...
Page 121: ...Section 7 Features and Configurations G Document Version 2009 12 Feature Manual 121...
Page 126: ...126 Feature Manual Document Version 2009 12 7 1 1 GROUP FEATURES...
Page 127: ...Section 8 Features and Configurations H Document Version 2009 12 Feature Manual 127...
Page 134: ...134 Feature Manual Document Version 2009 12 8 1 6 Hot Line...
Page 135: ...Section 9 Features and Configurations I Document Version 2009 12 Feature Manual 135...
Page 169: ...Section 10 Features and Configurations L Document Version 2009 12 Feature Manual 169...
Page 177: ...Section 11 Features and Configurations M Document Version 2009 12 Feature Manual 177...
Page 186: ...186 Feature Manual Document Version 2009 12 11 1 5 Mute...
Page 187: ...Section 12 Features and Configurations O Document Version 2009 12 Feature Manual 187...
Page 194: ...194 Feature Manual Document Version 2009 12 12 1 5 Operator Features...
Page 195: ...Section 13 Features and Configurations P Document Version 2009 12 Feature Manual 195...
Page 268: ...268 Feature Manual Document Version 2009 12 13 1 30 PT Programming...
Page 269: ...Section 14 Features and Configurations Q Document Version 2009 12 Feature Manual 269...
Page 272: ...272 Feature Manual Document Version 2009 12 14 1 2 Quick Setup...
Page 273: ...Section 15 Features and Configurations R Document Version 2009 12 Feature Manual 273...
Page 279: ...Section 16 Features and Configurations S Document Version 2009 12 Feature Manual 279...
Page 301: ...Section 17 Features and Configurations T Document Version 2009 12 Feature Manual 301...
Page 321: ...Section 18 Features and Configurations U Document Version 2009 12 Feature Manual 321...
Page 323: ...Section 19 Features and Configurations V Document Version 2009 12 Feature Manual 323...
Page 344: ...344 Feature Manual Document Version 2009 12 19 1 5 Voice Mail DTMF Integration...
Page 345: ...Section 20 Features and Configurations W Document Version 2009 12 Feature Manual 345...
Page 354: ...354 Feature Manual Document Version 2009 12 20 1 5 Wireless XDP Parallel Mode...
Page 355: ...Section 21 Appendix Document Version 2009 12 Feature Manual 355...
Page 369: ...Index Document Version 2009 12 Feature Manual 369...
Page 375: ...Document Version 2009 12 Feature Manual 375 Notes...