→
VM DTMF Status Signal—Answer
→
VM DTMF Status Signal—Confirm
→
VM DTMF Status Signal—Disconnect
→
VM DTMF Status Signal—FWD to VM Ringback Tone
→
VM DTMF Status Signal—FWD to VM Busy Tone
→
VM DTMF Status Signal—FWD to Extension Ringback Tone
[Example]
VPS
Extn.
102
1
3
4
Sent "2".
Busy
Status
Busy
PBX
Transfer
2
1
An incoming call reaches the VPS. The VPS
greets the caller: "Thank you for calling
Panasonic. If you know the extension
number of the person you wish…".
2
The caller dials the extension number (extn.
102). The VPS will transfer the call to the
extension via the PBX.
3
If the extension is not available, the PBX
sends DTMF status signal of the extension
(busy status) to the VPS.
4
The VPS receives the DTMF status signal
and send the appropriate message to the
caller: "Sorry. The extension is busy. Would
you like to leave a message…".
Conditions
•
Voice Mail (VM) Transfer Button
A flexible button can be customized as the Voice Mail (VM) Transfer button with the floating extension
number of the VM group as the parameter.
•
It is possible to assign the time period between when the VPS answers the call and the PBX sends the
Follow on ID to the VPS.
®
5.21 [3-8-1] VM(DTMF) Group—System Settings—
Timing—Waiting Time before Sending Follow on
ID
•
It is possible to assign the time period between when the VPS transfers the call using the AA service to
the PBX and the PBX sends the DTMF status signal to the VPS.
®
5.21 [3-8-1] VM(DTMF) Group—System Settings—
Timing—DTMF Length for VM
•
It is possible to select whether the mailbox number is the same as the extension number, or the mailbox
number is programmable for each extension number and incoming call distribution group (Mailbox Access
ID).
®
5.12 [3-5-1] Incoming Call Distribution Group—Group Settings—Miscellaneous—
Programmed
Mailbox No.
®
6.1 [4-1-1] Wired Extension—Extension Settings—Option 1—
Programmed Mailbox No.
®
6.10 [4-2-1] Portable Station—Extension Settings—Option 1—
Programmed Mailbox No.
•
The Inter-digit time for the DTMF command and for DTMF status signal is programmable.
®
5.21 [3-8-1] VM(DTMF) Group—System Settings
→
Timing—Inter-digit Time
→
Timing—Waiting Time before Sending VM DTMF Status Signal
•
Data Line Security is set automatically on the extensions in the VM (DTMF) group to achieve proper
recording. (
®
4.1.1 Data Line Security)
342
Feature Manual
Document Version 2009-12
19.1.5 Voice Mail DTMF Integration
Summary of Contents for KX-NCP500
Page 12: ...12 Feature Manual Document Version 2009 12 Table of Contents...
Page 13: ...Section 1 Features and Configurations A Document Version 2009 12 Feature Manual 13...
Page 26: ...26 Feature Manual Document Version 2009 12 1 1 7 Automatic Time Adjustment...
Page 27: ...Section 2 Features and Configurations B Document Version 2009 12 Feature Manual 27...
Page 29: ...Section 3 Features and Configurations C Document Version 2009 12 Feature Manual 29...
Page 64: ...64 Feature Manual Document Version 2009 12 3 1 23 CTI Computer Telephony Integration...
Page 65: ...Section 4 Features and Configurations D Document Version 2009 12 Feature Manual 65...
Page 89: ...Section 5 Features and Configurations E Document Version 2009 12 Feature Manual 89...
Page 100: ...100 Feature Manual Document Version 2009 12 5 1 9 External Sensor...
Page 101: ...Section 6 Features and Configurations F Document Version 2009 12 Feature Manual 101...
Page 121: ...Section 7 Features and Configurations G Document Version 2009 12 Feature Manual 121...
Page 126: ...126 Feature Manual Document Version 2009 12 7 1 1 GROUP FEATURES...
Page 127: ...Section 8 Features and Configurations H Document Version 2009 12 Feature Manual 127...
Page 134: ...134 Feature Manual Document Version 2009 12 8 1 6 Hot Line...
Page 135: ...Section 9 Features and Configurations I Document Version 2009 12 Feature Manual 135...
Page 169: ...Section 10 Features and Configurations L Document Version 2009 12 Feature Manual 169...
Page 177: ...Section 11 Features and Configurations M Document Version 2009 12 Feature Manual 177...
Page 186: ...186 Feature Manual Document Version 2009 12 11 1 5 Mute...
Page 187: ...Section 12 Features and Configurations O Document Version 2009 12 Feature Manual 187...
Page 194: ...194 Feature Manual Document Version 2009 12 12 1 5 Operator Features...
Page 195: ...Section 13 Features and Configurations P Document Version 2009 12 Feature Manual 195...
Page 268: ...268 Feature Manual Document Version 2009 12 13 1 30 PT Programming...
Page 269: ...Section 14 Features and Configurations Q Document Version 2009 12 Feature Manual 269...
Page 272: ...272 Feature Manual Document Version 2009 12 14 1 2 Quick Setup...
Page 273: ...Section 15 Features and Configurations R Document Version 2009 12 Feature Manual 273...
Page 279: ...Section 16 Features and Configurations S Document Version 2009 12 Feature Manual 279...
Page 301: ...Section 17 Features and Configurations T Document Version 2009 12 Feature Manual 301...
Page 321: ...Section 18 Features and Configurations U Document Version 2009 12 Feature Manual 321...
Page 323: ...Section 19 Features and Configurations V Document Version 2009 12 Feature Manual 323...
Page 344: ...344 Feature Manual Document Version 2009 12 19 1 5 Voice Mail DTMF Integration...
Page 345: ...Section 20 Features and Configurations W Document Version 2009 12 Feature Manual 345...
Page 354: ...354 Feature Manual Document Version 2009 12 20 1 5 Wireless XDP Parallel Mode...
Page 355: ...Section 21 Appendix Document Version 2009 12 Feature Manual 355...
Page 369: ...Index Document Version 2009 12 Feature Manual 369...
Page 375: ...Document Version 2009 12 Feature Manual 375 Notes...