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palmOne TREOTM TreoTM 650, Using Manual

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184

:: Email

I am using Microsoft Exchange ActiveSync, but the last seven
days of email messages and Calendar events are not downloading
to my phone

Check with your system administrator to obtain the name of the mail server that offers
you wireless access to the corporate mail system. If you cannot obtain the name of
this server (some companies do not give it out, because they do not want wireless
access to their servers), you cannot synchronize email messages and Calendar events
with the server using Microsoft Exchange ActiveSync.

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Summary of Contents for TREOTM TreoTM 650

Page 1: ...using your Treo 650 smartphone by palmOne Includes setup information and instructions for most tasks...

Page 2: ...nder a license A portion of this software includes software modules developed by the Independent JPEG group All other brand and product names are or may be trademarks of and are used to identify produ...

Page 3: ...ng up your computer 33 Synchronizing contacts and other information 35 Battery life 36 Where to learn more 37 first week using phone web and messaging 38 Phone overview 41 Dialing calls 44 Receiving c...

Page 4: ...ings 149 Display and appearance 151 Applications settings 152 Button settings 153 Date and time settings 155 Power Preferences 156 Locking your phone and info 163 if something happens help 164 Upgradi...

Page 5: ...ability MultiMediaCard Secure Digital Secure Digital input output SD SDIO Email Web browsing Text and multimedia messaging A digital camera Requires service contract with Cingular Wireless Requires hi...

Page 6: ...e all the great wireless features of your Treo 650 smartphone including phone email web browsing and messaging First Two Weeks Using Organizer Features Your Treo 650 is not just a phone It also includ...

Page 7: ...read this now getting started 5 read this now getting started...

Page 8: ...ty module SIM card for which you have an activated mobile account with data services A location with wireless coverage for your phone An electrical outlet The computer with which you will synchronize...

Page 9: ...this guide Software Installation CD includes desktop synchronization software and bonus software palmOne warranty Warranty does not cover damage by Secure Digital SD cards that do not meet SD Memory C...

Page 10: ...llustrations show the locations and names of the physical features of the Treo 650 smartphone Refer to these illustrations while following the instructions in this guide A Ringer switch B Infrared IR...

Page 11: ...rophone G Multi connector H Headset jack I Calendar button J Phone Send button K Side button L Volume button A G C B E F H I J K L D Be careful not to scratch or crush your Treo screen Do not store it...

Page 12: ...A Camera lens B Self portrait mirror C Battery door release D Speaker A C D B IMPORTANT The Treo 650 speaker includes a large magnet so be sure not to store your Treo near credit cards or other items...

Page 13: ...with the contacts inside the battery compartment 3 Insert the battery into the compartment at a 45 degree angle and then press it into place 4 Slide the battery door onto the back of the phone until...

Page 14: ...m your Treo is charging check the indicator light When the indicator light is solid red your Treo is charging When the indicator light turns solid green your Treo is fully charged If the indicator lig...

Page 15: ...battery icon Battery is charged Partial battery icon Battery has some power and is not charging Empty battery icon Battery needs charging immediately Red lightning bolt Charging Green lightning bolt...

Page 16: ...tray out of the phone 2 Insert the SIM card into the SIM tray by aligning the notches until you feel it lock into place 3 Slide the SIM tray back into the phone 4 If your SIM card is not already acti...

Page 17: ...ur phone is off your Treo is not connected to any mobile network You can still use the organizer and other Palm OS features This is ideal for airplane flights and for maximizing battery life Waking up...

Page 18: ...Send 4 Using the number pad on the Treo keyboard enter the desired phone number 5 Press Phone Send to dial 6 When your call is complete press Power End or use the 5 way navigator to select Hang Up If...

Page 19: ...ress Phone Send 3 Press Menu 4 Select Options and then select Phone Info If your phone number is not displayed exit Phone Info and make sure your SIM card is properly inserted in the SIM slot If your...

Page 20: ......

Page 21: ...first day learning the basics 19 first day learning the basics...

Page 22: ...or option in a list There are several methods of scrolling Press the 5 way on the front of the Treo Press Right Left Up and Down to move to the next field button or action in that direction Press and...

Page 23: ...lines Drag the slider of an onscreen scroll bar Highlighting items The 5 way lets you highlight items before opening or selecting them When an onscreen button OK Cancel etc or pick list is highlighte...

Page 24: ...the screen In many cases you can jump directly to these buttons instead of scrolling to them From a list screen such as the Contacts list or Memos list press Right to jump to the first button From a...

Page 25: ...ancel your selection Selecting options in a pick list A range of options is often presented in a type of menu called a pick list which can be identified by a downward pointing arrow Pick lists are dif...

Page 26: ...f automatically when the screen turns off and when an active call lasts longer than a minute When using the keyboard most people find it easiest to hold the Treo with two hands and use the tips of bot...

Page 27: ...Option twice To turn it off press Option again When Option Lock is on this symbol appears in the lower right Entering other symbols and accented characters 1 Enter the character that corresponds to t...

Page 28: ...d 26 Using the keyboard Symbols and accented characters Enter then press Alt to select Enter then press Alt to select Enter then press Alt to select a o 0 A O 1 b or B p or P 2 c r or R 3 C s s d S S...

Page 29: ...ng the keyboard Using the keyboard 27 f or F x or X x i y I Y l or L m or M _ n N Symbols and accented characters Enter then press Alt to select Enter then press Alt to select Enter then press Alt to...

Page 30: ...trols the keyguard Each application button can be used to open two applications To access a button s primary application simply press the button To access a button s secondary application press Option...

Page 31: ...5 way navigator to highlight the application you want to use 3 Press Center to open the selected application Press Applications repeatedly to cycle through different categories of applications In the...

Page 32: ...sion you must install the software that came with your Treo on the Software Installation CD System requirements Your computer should meet the following minimum system profiles for Windows or Mac compu...

Page 33: ...mputer 3 Connect the sync cable to the Multi connector on the bottom of your Treo with the HotSync button facing up Do not press the HotSync button until you are instructed to do so 4 Connect the char...

Page 34: ...omputer If you are installing on a Mac double click the CD icon on the desktop and then double click the palmOneSoftware pkg icon 3 Follow the onscreen instructions of the installation program Please...

Page 35: ...tion from all the following applications is transferred each time you synchronize your phone with your computer If you choose to synchronize with Outlook information from Contacts Calendar Tasks and M...

Page 36: ...tional third party conduit software If you have any problems synchronizing see Synchronization HotSync on page 176 for troubleshooting suggestions A HotSync button A If you use Microsoft Exchange Acti...

Page 37: ...ne see Turning your phone on and off on page 15 You can forward calls to a different number or let all calls be picked up by voicemail see Forwarding calls under certain conditions on page 51 As with...

Page 38: ...that dialog box Online support from palmOne For up to date downloads troubleshooting and support information check out www palmOne com support treo650 If you need more information Books Many books on...

Page 39: ...first week using phone web and messaging 37 first week using phone web and messaging...

Page 40: ...ake and receive calls and store favorites for contacting people and opening applications Be sure you know how to turn on your phone before reading this section see Turning your phone on and off on pag...

Page 41: ...ogy Replaces the Bluetooth icon when your phone is connected to a headset that is enabled with Bluetooth wireless technology Appears when your phone is on The bars display the signal strength The stro...

Page 42: ...arger Appears when your Treo battery is fully charged Indicates the number of unread text and multimedia messages Indicates the number of unread email messages You can select this icon to retrieve you...

Page 43: ...name Before you can dial a call by contact name you must create some contacts see Adding a contact on page 102 import them by synchronizing see Synchronizing contacts and other information on page 33...

Page 44: ...recognizes most phone numbers that appear in web pages or in text email or multimedia messages 1 Use the 5 way to highlight the phone number you want to dial in the web page or text message 2 Press Ce...

Page 45: ...application press Phone Send select the number you want to call and then press Phone Send again to dial To select from a chronological list of calls Select the Call Log favorite You can also access t...

Page 46: ...ing Press the Volume button or any key on your Treo except Phone Send Power End or the 5 way To immediately silence all system sounds including the ringer slide the ringer switch to Sound Mode Off Whe...

Page 47: ...ks Retrieving voicemail messages 1 Press Phone Send 2 From the Phone application Main View Dial Pad or Favorites press and hold 1 on the keyboard Treo dials Cingular Wireless s voicemail system 3 Ente...

Page 48: ...turns to Handset Mode when the speakerphone feature is active Press Phone Send repeatedly to toggle between the Active call screen and the Main View of the Phone application To avoid accidentally pres...

Page 49: ...ens the Dial Pad so you can manually dial additional numbers Dials any extra digits such as a password or extension that you assigned to a Speed Dial favorite button This button replaces the Dial Pad...

Page 50: ...mplete an incoming call from a number with caller ID that is not in your Contacts list you are prompted to add the number to your Contacts list To add the number select Yes To decline adding the numbe...

Page 51: ...When you are on an active call you can receive a second call When the second call comes in the Call Waiting dialog box appears giving you the following options for handling the second call To place t...

Page 52: ...conference use the 5 way to select Hang Up and end all the calls To continue a conversation with one of the parties select Extract and then select the party you want to keep on the line Forwarding all...

Page 53: ...are outside a coverage area 1 Open the menus 2 Select Options and then select Call Preferences 3 Select the Forward all calls pick list and select Don t forward calls 4 Select any of the following pi...

Page 54: ...and then select Call Barring 3 Select the onscreen pick lists and then select your Call Barring preferences 4 Select OK Viewing minutes usage 1 Select the Call Log favorite button 2 Open the menus 3 S...

Page 55: ...etters or numbers but you can t use both the letter and number for the same key For example the voicemail Quick Key is 1 The letter equivalent for that key is E so you cannot assign E as a Quick Key t...

Page 56: ...plication you can press and hold the Quick Key to instantly open the favorite 7 Optional Select the Ringtone pick list and select a special ringtone for incoming calls from that contact 8 Optional Sel...

Page 57: ...favorite button you want to edit or delete 4 Open the menus 5 Select Edit and then select Edit Favorites Button 6 Make the desired changes For example you can add a Quick Key shortcut to any favorite...

Page 58: ...ng tasks Answer an incoming call Answer a call waiting call Switch between two active calls Hang up a single call Transfer an outgoing call to a compatible headset with Bluetooth wireless tech nology...

Page 59: ...of the headsets with Bluetooth wireless technology currently available as many of these headsets support both Bluetooth 1 1 and 1 2 wireless technology Check the specifications for your headset to con...

Page 60: ...ations and select Bluetooth 2 Select On 3 Enter a Device Name for your phone This is the name other devices with Bluetooth wireless technology see when they connect to your phone 4 Select the Discover...

Page 61: ...7 Select Hands free Setup 8 Follow the onscreen instructions to create a trusted pair with the specific device In some cases you may need to perform setup steps on the other device before you can com...

Page 62: ...PORTANT Some devices with Bluetooth wireless technology have a built in passkey others let you choose the passkey In either case you must use the same passkey on both the other device and your phone S...

Page 63: ...trusted pair with the other device your Treo is ready to receive the info If you don t have a trusted pair with the other device select the Discoverable pick list and select Yes 4 When the Send dialog...

Page 64: ...a few steps On a Windows computer if this is a new account you can quickly set up the account on your computer and synchronize the information to your phone For either a new or an existing account you...

Page 65: ...all accounts click Finish 7 Synchronize to transfer all account information to your phone Setting up an account on your computer Windows only If you set up an account on your computer and your email p...

Page 66: ...ting up all accounts click Finish 7 Synchronize to transfer all account information to your phone Setting up an account on your phone 1 Go to Applications and select VersaMail 2 Open the menus 3 Selec...

Page 67: ...g contacts To accept a suggestion select the correct contact To send to a different address keep entering the email address or name 3 Enter the subject and message text To move between fields press Up...

Page 68: ...red paper clip icon in the upper right corner 3 Select Sounds from the Type pick list 4 Select the ringtone you want and then select Insert 5 Select Done Attaching Word Excel and PowerPoint files 1 Cr...

Page 69: ...Text from the Type pick list 4 Select the file you want from the list in the Type box 5 Select Done Receiving and viewing messages 1 Make sure your phone is turned on see Turning Treo on and off on p...

Page 70: ...re indicated by a paper clip icon to the left of the message icon 2 Tap the attachment name at the bottom of the message screen to view it in the default viewer on your phone Or tap the folder icon to...

Page 71: ...messages from the Inbox When you delete a message from the Inbox it moves to the Trash folder which stores the 200 most recently deleted messages If you delete more than 200 messages the oldest messa...

Page 72: ...Open the menus 2 Select Accounts and then select an account Customizing your email settings You can customize the VersaMail settings for each individual email account on your Treo The preferences you...

Page 73: ...umber of days but you can set up only one schedule for each email account 8 Select OK and then select Get Mail Selecting alert tones When you schedule Auto Sync for a given account you can choose a so...

Page 74: ...ceed the maximum message size cannot be downloaded Maximum message size Sets the maximum size of an incoming email message Enter the size in kilobytes KB The default is 5KB but you can enter any size...

Page 75: ...server from your phone without using a desktop computer When you create an ActiveSync account in the VersaMail application both your email and calendar info synchronize directly with the Exchange ser...

Page 76: ...s your corporate email an individual who wants to access your personal email or both Xpress Mail provides this flexibility with secure cost effective mobile solutions which are easy to install and use...

Page 77: ...Personal Edition is an individual email solution for the Treo It allows for self registration and a quick and easy setup for access to both personal and business email A software redirector is install...

Page 78: ...ail is simple and is similar to using your computer or web based email application Use the following icons to perform the following tasks View your calendar View your contacts View your documents Dele...

Page 79: ...into several messages If you send a text message to an email address the email address is deducted from the 160 character count 1 Make sure your phone is turned on see Turning your phone on and off on...

Page 80: ...ltimedia messages consist of photos videos text and sounds presented as one or more pages You can include any of the following items Ringtones MIDI iMelody Sound clips AMR Photos JPEG GIF BMP TIFF inc...

Page 81: ...ng Add Photo Lets you insert one or more photos You can take the photos with the built in camera or insert an existing photo Record Sound Lets you record a message such as a voice caption for a photo...

Page 82: ...ou can also configure your Treo to notify you when a new text or multimedia message arrives using a ringtone and vibration or an onscreen alert The new message alert may include any of the following b...

Page 83: ...ge you want to view 2 If there are sounds or multiple pages playback begins immediately 3 Use the onscreen controls to scroll to other pages and messages To play or save a sound select the Sound icon...

Page 84: ...incoming message with sound In list view you can rearrange the messages in any folder using the Sort command 1 From list view open the menus 2 Select View and then select Sort by Name or Sort by Date...

Page 85: ...elect Preferences 3 Set any of the following preferences Messages Your preferences for individual text messages Create new messages as Indicate if a blank text or a multimedia message appears when you...

Page 86: ...ge Display my name in chat window as Enter the name you want displayed as the label for your messages in the Chat screen Label color Select the color in which you want messages to appear Use color for...

Page 87: ...nd Vibrate pick list and indicate if you want your phone to vibrate during an incoming alert when Sound Mode is off 6 Select the Tones box 7 Select the Message Tone pick list and select an alert tone...

Page 88: ...ingle column and resizes images on your screen This way you can see most content without scrolling left or right 1 Make sure your phone is turned on see Turning your phone on and off on page 15 2 Pres...

Page 89: ...ss a web page without needing to enter the address every time The Web browser can store up to 100 bookmarks or saved pages allowing you to open your favorite web pages quickly Remember a bookmark is d...

Page 90: ...1 From the Bookmarks View open the menus 2 Select Edit Bookmarks on the Bookmarks menu 3 Select the bookmark you want to edit or delete 4 Enter the desired changes 5 Select OK Arranging bookmarks and...

Page 91: ...hen you download a file it is automatically sent to the application that can use the file For example if you download an MP3 file you can store it on an expansion card and play it on your phone later...

Page 92: ...nu 3 Press Down to navigate through the list 4 Select the web page you want to load Finding text on a web page 1 From the Page View open the menus 2 Select Find Text on Page on the Page menu 3 Enter t...

Page 93: ...able Images faster Determines whether images appear when you load a web page If you don t view images web pages will load faster If you select not to view images you can still see any image by selecti...

Page 94: ...y cookies To free up this memory select Clear Cookies Cache Indicates how much memory is being used by your cache to store recent pages and history To free up this memory select Clear Cache Clear cach...

Page 95: ...and select Camera 2 Select the Album pick list and select the album where you want to save the photo 3 Optional Adjust the zoom and resolution settings 4 Point the lens on the back of your Treo at the...

Page 96: ...the subject you want to record 6 Press Center to start recording 7 When you re done recording press Center again to stop 8 Select Play to review the video 9 Select Save to keep the video select Delete...

Page 97: ...slide show 1 Select Gallery 2 Select Slide show 3 Tap the screen to return to the Gallery To change the Gallery display format select List and Thumb To view a different album select the Album pick li...

Page 98: ...ideos from your phone to an expansion card and vice versa 1 From the Gallery select the photo s or video s you want to copy 2 Open the menus 3 Select Copy to Card for items on your phone or Copy to De...

Page 99: ...confirmation message appears confirm by selecting Yes or decline by selecting No Deleting a photo or video 1 From the Gallery select the photo or video you want to delete 2 Open the menus 3 Select De...

Page 100: ...he photo Shutter sounds Determines if a sound plays when you take a photo Microphone videos only Turns the microphone on and off so that you can record videos with or without sound Resolution Sets the...

Page 101: ...lder Photos offline copy location To find your captured pictures look in C Documents and Settings User name My Documents My Pictures palmOne Photos User Folder To find your captured videos look in C D...

Page 102: ......

Page 103: ...first two weeks using organizer features 101 first two weeks using organizer features...

Page 104: ...to to this contact entry 6 To place the entry in a category or mark it private select Details 7 To add a note to an entry select Note 8 To display additional fields for this contact select Plus 9 Afte...

Page 105: ...reate a new contact with your business card 2 While still in Contact Edit View open the menus 3 Select Business Card on the Record menu 4 Now you can beam your business card to other Palm Powered devi...

Page 106: ...ory pick list at the top of the screen and select SIM Phonebook When the Show SIM Phonebook Category box is checked your SIM Phonebook entries also appear when you select the All category in the Conta...

Page 107: ...ct Year View to view a calendar for an entire year From Day View Week View Month View or Year View use the 5 way to move to another day week month or year based on the current view From Day View Week...

Page 108: ...duits do not support time zones Adding an alarm reminder to an event 1 In Calendar select the event 2 Select Details 3 Check the Alarm box and select the number of minutes hours or days before the eve...

Page 109: ...ot different types of events For example make your appointments with family green work blue and friends yellow 1 From Day View select the event description 2 Select Details 3 Select the Category pick...

Page 110: ...ct OK Scheduling a repeating event 1 Create an event and then select it 2 Select Details 3 Select the Repeat pick list and then select a repeat interval 4 For weekly events select the day s the event...

Page 111: ...y in Agenda View Show Messages The number of read and unread email messages displays in Agenda View Background A favorite photo becomes the Agenda View background Check the Background box tap the phot...

Page 112: ...led under 6 Select the Month box and set any of the following Month View options Show Category List The Category pick list appears in Month View Timed Events The events that are scheduled for a specif...

Page 113: ...times an alert tone will play during the alarm sequence Repeat Alarm The number of times the alarm repeats itself if the alarm is not acknowledged Every The interval between alarm repeats if the alarm...

Page 114: ...sk The text can be longer than one line You can set Tasks to record the date that you completed the task and you can select to show or hide completed tasks Completed tasks remain in the memory of your...

Page 115: ...ign the task to a specific category Due Date Select the Due Date pick list and select a due date for the task Alarm Set an alarm for this task Repeat Indicate if the task occurs at regular intervals a...

Page 116: ...t to select Due Today Last 7 Days Next 7 Days or Past Due Category Displays tasks that are assigned to the selected category Select the Category pick list to select a different category Deleting a tas...

Page 117: ...ar in the list Show Completed Items Displays tasks you ve checked off Record Complete Date Replaces due date with the completion date when you complete check the task Show Due Dates Displays task due...

Page 118: ...nt to appear in the memo 3 Select Done Deleting a memo 1 Select the memo you want to delete 2 Open the menus 3 Select Delete Memo on the Record menu 4 Select OK Each memo can include 4 096 characters...

Page 119: ...r desktop software on your Windows computer to convert the files and transfer them to an expansion card See the RealPlayer desktop online Help for details You can install the RealPlayer desktop softwa...

Page 120: ...tion onto your Windows computer You must install this software from the Software Installation CD even if you already have a version of RealPlayer on your computer After you install the software follow...

Page 121: ...k Burn Transfer 8 If necessary select palmOne Handheld from the Current Burn Transfer Device drop down list 9 Drag the song files you want from the My Library window on the left into the palmOne devic...

Page 122: ...t song press Center or the Side button To play the next song press Right To play the previous song press Left To play a different song use the stylus to select Songs and select a song from the list To...

Page 123: ...ground Playback box and then select OK Creating a playlist 1 Select Playlists 2 Select New 3 Enter a Name for the playlist 4 Select Add 5 Check the box next to the songs you want to include on the pla...

Page 124: ...t Edit 4 Do any of the following To delete a song from the playlist select the song and then select Remove To add a song select Add check a song s box and then select Done To move a song up or down on...

Page 125: ...splayed for the other cities is based on the day and time in your home city If the Enable Local Network Time box is checked in your Date Time Preferences Cingular Wireless s network automatically sets...

Page 126: ...lect the city closest to the city you want to display Adding cities If the city you want to display is not in the predefined list you can add it 1 Select a City pick list and select Edit Cities 2 Sele...

Page 127: ...de 1 Switch to Advanced Calculator Mode see above 2 Open the menus 3 Select Options and then select the function you want to use Math Advanced mathematical functions such as exponents roots and logari...

Page 128: ...metric and English values Area Area conversions for metric traditional and English values Volume Volume conversions for metric and English values 4 Enter an integer for the number of decimal places t...

Page 129: ...letters of a contact s name 1 Press the Phone Send button 2 Select the Contacts favorite button 3 From the Contacts list enter the first few letters of the contact you want to find You can enter First...

Page 130: ...press Phone Send to dial Using Find The Find feature locates any text in the built in applications and databases and in some third party applications The Find feature performs an exact search on a ch...

Page 131: ...wing Beam Sends an individual record Beam Category Sends all entries in the current category 4 When the Beam Status dialog box appears point the IR port on your Treo directly at the IR port of the rec...

Page 132: ...ant to beam is located on your Treo or on an expansion card 5 Select the application you want to transfer 6 Select Beam For best results the path between the two devices must be clear of obstacles and...

Page 133: ...box to indicate that the transfer is complete before you continue using your Treo Receiving beamed information 1 Turn on your screen 2 Point the IR port on your Treo directly at the IR port of the tr...

Page 134: ......

Page 135: ...first month managing applications 133 first month managing applications...

Page 136: ...cation and pdb Palm OS database files onto your Treo Some Palm OS software uses an installer or wizard to guide you through the process Consult the documentation that came with the software for detail...

Page 137: ...o Getting help with third party applications If a you encounter a problem with a third party application such as an error message contact the application s author or vendor For general troubleshooting...

Page 138: ...location of the application you want to remove 6 Select the application that you want to remove 7 Select Delete 8 Synchronize to remove the application from the Backup folder on your computer Some app...

Page 139: ...cations 2 Open the menus 3 Select Info on the App menu 4 At the bottom of the screen select the type of information you want to view Version The version numbers of applications on your Treo Size The s...

Page 140: ...d inside the expansion card slot When you do not have a functioning card inside the expansion card slot reinsert the dummy card to protect the slot opening Inserting and removing expansion cards 1 Pre...

Page 141: ...nto place and hear the confirmation tone When you insert an expansion card the card name appears as a category with a Card icon next to the name To switch between the applications on the expansion car...

Page 142: ...u can copy applications between your Treo and your expansion card 1 Go to Applications 2 Open the menus 3 Select Copy on the App menu 4 Select the Copy To pick list and select the destination card nam...

Page 143: ...Card Info 4 Open the menus 5 Select Rename Card on the Card menu 6 Enter a new name for the card 7 Select OK Formatting an expansion card Formatting an expansion card is similar to formatting a disk o...

Page 144: ......

Page 145: ...when you re ready customizing your Treo 143 when you re ready customizing your Treo...

Page 146: ...tone for incoming calls when you re outside your home mobile network Voicemail Tone A new voicemail Service Tone A warning of a service change such as moving into and out of a mobile network coverage...

Page 147: ...second Vibrate pick list and indicate if you want your phone to vibrate when you receive a call or alert and Sound Mode is off 7 Select Done Adjusting call or music volume While a call is in progress...

Page 148: ...ID 4 Select the Picture box 5 Select Camera to take a photo and add it to this contact entry when you save the photo or select Photos to add an existing photo to this contact entry 6 Select the photo...

Page 149: ...Send 2 Open the menus 3 Select Options and then select General Preferences 4 Select the pick list at the top of the screen and select Show Wallpaper 5 Select the thumbnail image and select a wallpape...

Page 150: ...the phone ring volume is set to 7 and you slide the ringer switch to Sound Mode Off you will not hear the phone ring When you move the ringer switch back to Sound Mode On the phone ring volume is stil...

Page 151: ...3 Select Done Changing the screen font You can change the screen font in Calendar Contacts Memos Messaging and Tasks The font styles may vary between applications 1 Open the application in which you w...

Page 152: ...nd select Prefs 2 Select Touchscreen 3 Follow the onscreen instructions 4 Select Done Changing the system color scheme 1 Go to Applications and select Prefs 2 Select Color Theme 3 Select a color schem...

Page 153: ...by category Do one of the following Press Applications repeatedly to cycle through the categories Select the category pick list at the top of the screen and select a category The Applications View dis...

Page 154: ...Setting default applications Sometimes one application looks for another application to handle information for example a mail application might open a browser when you select a link in an email messag...

Page 155: ...to add a city Select Edit List Select Add Select a city in your time zone and then select OK If necessary modify any of the settings in the Edit Location dialog box Select OK 5 Select the Set Date bo...

Page 156: ...ect Select Formats 3 Set any of the following preferences Preset to The standard number conventions for your country When you select a country the other Formats Preferences are automatically set to th...

Page 157: ...ions and select Prefs 2 Select Power 3 Set any of the following preferences Auto off After The time that elapses before your screen turns off automatically Beam Receive The setting for whether you wan...

Page 158: ...receive calls with your SIM card System password lock Requires a password to see any information on your Treo Private records Masks or hides items marked as private and requires a password to view the...

Page 159: ...one Lock 4 Check the Lock SIM box 5 When prompted enter the current PIN and select OK Unless you changed your PIN enter the default PIN provided with Cingular Wireless s account materials 6 If you wan...

Page 160: ...password 6 Select one of the following options Never Prevents your Treo from locking automatically On power off Locks your Treo when you turn off the screen or when it shuts off with the Auto off feat...

Page 161: ...that you want to appear in the Owner Preferences screen 5 Select Done Working with private entries In most applications you can mark individual entries as private All private entries remain visible a...

Page 162: ...sk Records Viewing all private records Make sure the entries you want to mask are marked private 1 Go to Applications and select Security 2 Select the Current Privacy pick list and select Show Records...

Page 163: ...sword box 3 Select the Lost Password box 4 Select Yes If you want additional security for Palm Desktop files you may wish to purchase a third party solution Connecting to a virtual private network If...

Page 164: ...the network from outside the firewall for example from a public location or at home Check with your company s system administrator to see if a VPN is required to access the corporate network If you n...

Page 165: ...if something happens help 163 if something happens help...

Page 166: ...OS software version 5 4 on your Treo Do not manually install any quarantined files see the documentation that came with the third party applications for more information 4 If you plan to continue usin...

Page 167: ...pplications Some previous Palm Powered devices called this the Home screen or Applications Launcher To access this screen press Applications Find Some previous Palm Powered devices opened this global...

Page 168: ...are optimized for a 5 way navigator on devices other than Treo You may notice inconsistencies with software that is not designed with Treo in mind Web browser bookmarks You can use the Web browser on...

Page 169: ...party solution Contact the PIM s author or vendor to learn if software is available for your Treo 1 Restart your computer 2 Quit any active applications including virus scanners and Internet security...

Page 170: ...et button on the back of your Treo Performing a system reset A system reset also called a safe or warm reset tells your Treo to stop what it s doing and start over again without loading any system ext...

Page 171: ...hard reset the problem may be related to software you installed See Third party applications on page 187 for suggestions on diagnosing third party software issues 1 Press the Battery Door Release butt...

Page 172: ...battery up at a 45 degree angle 4 Align the metal contacts on the battery with the contacts inside the battery compartment 5 Insert the battery into the compartment at a 45 degree angle pressing it in...

Page 173: ...erform a soft reset see Performing a soft reset on page 168 4 If that doesn t work connect the Treo to the AC charger see Charging the battery on page 12 and perform a soft reset again 5 If that doesn...

Page 174: ...4 Perform a soft reset see Performing a soft reset on page 168 Treo hangs up when I hold it to my ear You may be accidentally pressing the onscreen Hang Up button with your cheek Try holding the phone...

Page 175: ...is within range Your phone is on but not connected to a GPRS or EDGE network Your phone is connected to a GPRS or EDGE network When the arrows above the signal bars are green you can still receive ca...

Page 176: ...imedia messages Make sure the SIM card is inserted correctly see Inserting the SIM card on page 14 and your phone is turned on see Turning Treo on and off on page 15 Contact Cingular Wireless to verif...

Page 177: ...following The Bluetooth setting is turned on in the Bluetooth application Your device with Bluetooth wireless technology is charged and turned on Your Treo is within range 30 feet of the hands free d...

Page 178: ...ollowing steps synchronize after each step If the synchronization is successful you do not need to complete the remaining steps 1 Verify that the USB sync cable is securely connected at all points see...

Page 179: ...s0505 there may be conflicts with software on your phone As you complete the following steps sync after each step If the synchronization is successful you do not need to complete the remaining steps 1...

Page 180: ...bar of Palm Desktop 3 Open HotSync Manager on your computer and make sure the necessary conduits are set to Synchronize the files 4 Uninstall palmOne software 5 Reboot your computer 6 Reinstall the pa...

Page 181: ...sure that you installed the Microsoft Outlook conduit that came with your Treo 650 If you re not sure whether this software is installed reinstall it 2 Open Microsoft Outlook and correct the wrong ent...

Page 182: ...r phone since the last time you synchronized 7 Go to the Calendar conduit dialog box and select Desktop overwrites handheld 8 Synchronize your phone and your computer 9 Go to the conduit dialog box an...

Page 183: ...ce providers have other requirements specific to their service For example Yahoo requires you to set up POP mail forwarding for your Yahoo account to download email messages to your phone Check with y...

Page 184: ...ticated access or ESMTP to use their SMTP servers Enter the name of a different outgoing mail server for sending mail Many ISPs such as cable companies require that you have an Internet connection to...

Page 185: ...igured as the default MAPI client Consult the documentation for your desktop email application for more information After I get messages either manually or through Auto Sync messages disappear from my...

Page 186: ...tem administrator to obtain the name of the mail server that offers you wireless access to the corporate mail system If you cannot obtain the name of this server some companies do not give it out beca...

Page 187: ...e com support it may resolve to http www palmOne com us support If the Web browser can t follow the redirect try using a desktop browser to see the landing page of the redirector and enter that addres...

Page 188: ...Avoid taking indoor photos with the subject in front of a window or light Make sure the subject is at least 18 inches away from the camera to ensure good focus Remember when you synchronize your Camer...

Page 189: ...or the problem persists locate your Backup folder on your computer and rename the folder e g BackupOld Windows C Program Files palmOne username Mac Mac HD Applications palmOne Users username 7 Perform...

Page 190: ...es you might want to know more about an error Treo uses a special interface to show error messages in greater detail 1 Press Phone Send 2 Press Center and then select Dial Pad 3 Enter 377 and then pre...

Page 191: ...eo see Viewing photos and videos on your computer on page 99 Messaging Multimedia content can also consume excessive memory Move multimedia content to an expansion card or delete large files from your...

Page 192: ...phone hole which is on the bottom of your Treo on the right side the phone If you re using Speakerphone mode with your Treo lying on a flat surface try turning the Treo face down screen facing the sur...

Page 193: ...et Radio Service A mobile Internet connectivity technology that allows persistent data connections You pay for the amount of information you transfer not the connection time HotSync The PalmSource tec...

Page 194: ...ar Wireless Turning on the PIN lock secures your wireless account See also PUK PUK PIN unlock key A special extended password assigned to your SIM card If you enter the wrong PIN more than three times...

Page 195: ...mit power will result in a lower RF energy exposure and resulting SAR value FCC RF Safety Statement In order to comply with FCC RF exposure safety guidelines users MUST use one of the following types...

Page 196: ...cal Devices If you use any other personal medical device consult the manufacturer of your device to determine if it is adequately shielded from external RF energy Your physician may be able to assist...

Page 197: ...eless number when necessary Driving Safety Tips Details 1 Get to know your smartphone and its features such as speed dial and redial Carefully read your instruction manual and learn to take advantage...

Page 198: ...are popular with callers because they can be carried easily from place to place Wireless telephones are two way radios When you talk into a wireless telephone it picks up your voice and converts the s...

Page 199: ...ions and running 48 removing 136 sending over Bluetooth 61 synchronizing with Microsoft Outlook 33 third party help with 135 transferring information from 33 viewing 29 viewing information for 137 app...

Page 200: ...y 149 150 email setting with VersaMail 70 favorite buttons 55 messaging settings 83 phone settings 144 147 power preferences 155 system sound settings 148 tasks 115 Web browser settings 91 D data rece...

Page 201: ...Keyguard 156 L liability 2 links using in messaging 81 listening to music 117 lists scrolling 21 Location field 108 locking phone and information 156 162 Lookup feature 127 low lighting conditions 24...

Page 202: ...ng 144 147 using 16 viewing minutes usage for 52 Phone application accessing 38 Bluetooth icon 39 email messages unread 40 monitoring status of features 39 40 phone headset 56 Phone Lock 157 phone num...

Page 203: ...computer 63 VersaMail account on phone 64 voicemail 45 settings messaging 83 signal strength display 39 silencing ringer 44 SIM subscriber identity module card inserting and using 14 required 6 SIM P...

Page 204: ...other account 62 using 62 73 videos attaching 66 vibrate setting 145 video recording screen 94 videos jumping to specific sections 94 organizing 97 pausing 94 saving 94 sending 96 VersaMail 66 viewing...

Page 205: ...d SDIO card slot Battery Rechargeable Lithium Ion Removable for replacement Up to 6 hours talk time Up to 300 hours standby 4 hours full charge time Palm OS version Palm OS 5 4 Camera VGA resolution 6...

Page 206: ...net VersaMail Calendar Memos Tasks Calculator Basic and Advanced Palm Desktop software and HotSync Manager World Clock System requirements Windows 2000 or XP with USB port Mac OS 10 2 10 3 with USB po...

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