Third-party applications :: 187
Third-party applications
Sometimes, third-party applications can cause conflicts on your Treo. Third-party
applications that modify wireless features may require extra troubleshooting. If you
recently installed an application and your Treo seems to be stuck, try the following:
1. Perform a soft reset (see “Performing a soft reset” on page 168).
2. If the problem persists, perform a system reset (see “Performing a system reset” on
page 168).
3. Delete the most recently installed application from your Treo (see “Removing
applications” on page 136).
4. If the problem persists, perform another system reset.
5. If possible, synchronize to backup your most recent info.
6. If you’re unable to perform the steps above or the problem persists, locate your
Backup folder on your computer and rename the folder (e.g. BackupOld):
•
Windows:
C:\Program Files\palmOne\username
•
Mac:
Mac HD\Applications\palmOne\Users\username
7. Perform a hard reset (see “Performing a hard reset” on page 169).
8. Synchronize to restore the info in your built-in applications.
9. If the problem is resolved, begin reinstalling your third-party applications one at a
time: double-click a single file in the original Backup folder that you renamed.
10.If the problem recurs, delete the last application you installed and report the
problem to its developer.
Getting more help
Contact the author or vendor of any third-party software if you require further
assistance.
Remember, not all third-
party applications were
written with the Treo
keyboard and 5-way
navigator in mind. You may
encounter strange behavior
or errors in these
applications if you use the
keyboard and 5-way
navigator.
Summary of Contents for TREOTM TreoTM 650
Page 7: ...read this now getting started 5 read this now getting started...
Page 20: ......
Page 21: ...first day learning the basics 19 first day learning the basics...
Page 39: ...first week using phone web and messaging 37 first week using phone web and messaging...
Page 102: ......
Page 103: ...first two weeks using organizer features 101 first two weeks using organizer features...
Page 134: ......
Page 135: ...first month managing applications 133 first month managing applications...
Page 144: ......
Page 145: ...when you re ready customizing your Treo 143 when you re ready customizing your Treo...
Page 165: ...if something happens help 163 if something happens help...
