OPW M00-051.00 FSC3000, Command-Line Configuration Manual

Page: 161 / 181

Code Description Cause Possible Solution
Network Card Type invalidated
to valid in card file
Network Cards - Change
card validation on ISO
table
j
Three Bad PIN
entries
Customer has entered 3 bad PINs
Verify user has correct
PIN
Verify user’s PIN is
correct in card file
k No allocation
Customer has exceeded his daily or
monthly limit on his card(s) or
account
Verify allocations in
card file - check all
card types and account
If daily allocation is
exceeded - user must
wait until midnight to
fuel again
If monthly allocation
is exceeded - system
manager may adjust
limits or clear totals
l
Unable to
process
Network denied card
View transaction for a
more detailed
explanation why card
could not be processed
n Account Expired
Customers account expiration date
has been exceeded.
Verify account
expiration date is
correct in card file
Verify FSC date is
correct
o
Account
Invalidated
Account is invalidated
Change account
validation to valid in
card file
p
Account numbers
do not match Driver and Vehicle records are not
assigned to the same account
Verify Driver and
vehicle card records
are in the same account
or one of them is in
account zero
q
Account record
not found Card record is assigned an account
that is not in the card record
Verify cards have the
correct account
assigned
Verify account is in
the card file
r
Keyed entry not
allowed
s
3 bad preset $ A dollar range outside of the
Doc. No.: M00-051.00 Rev.: 10
Page 161 of 181