Oki PRO330S, User Manual

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Troubleshooting for the paper
Paper jams occur frequently. The paper is pulled in
an inclined direction
Possible causes Solution Reference
This machine is tilted. Install it on a stable and flat
surface.
-
The paper is either too thin
or too thick.
The paper is either too thin
or too thick. Use the paper
appropriate to this machine.
Loading paper
The paper is moist or charged
with static electricity.
Use the paper stored at
appropriate temperature and
humidity.
Loading paper
The paper is wrinkled or
folded.
Use the paper appropriate to
this machine. Straighten the
paper if it is curled.
Loading paper
The paper is not loaded
straight.
Fit the paper guide to the paper.
Loading paper
The machine is not restored even after the jammed
paper is removed
Possible causes Solution Reference
The machine may not recover
unless you open and close
the top cover or feeder cover.
Open and close the top cover or
feeder cover.
Parts identification
The cut type settings of the
machine and the position
of the paper sensor do not
match.
Check the type of the paper
loaded in the machine on the
operator panel, and adjust the
position of the paper sensor
accordingly.
Aligning the paper sensor
The paper gets curled. The paper is wrinkled
Possible causes Solution Reference
The paper is moist or charged
with static electricity.
Use the paper stored at
appropriate temperature and
humidity.
Loading paper
Thin paper is used. Set a thinner value for [Media
Weight] in the user-defined paper
settings of the printer driver.
If you do not use the printer
driver, change the setting value
in [MENUS] - [FEEDER CONFIG] -
[MEDIAWEIGHT] on the operator
panel.
Alternatively, set a thinner value
for [MEDIAWEIGHT].
Loading paper
Registering paper
information in the printer
driver