292
– Issues:
Print Issues
MC361/MC561/CX2731 MFP Advanced User’s Guide
The entire paper
area is lightly
stained when
printing on
envelopes or
coated paper.
The toner may be sticking to
the whole area of the
envelope or coated paper.
This is not a
malfunction of the
MFP.
Coated paper is not
recommended.
Toner comes off
when it is
rubbed.
The settings of media type
and width are incorrect.
Press the <SETTING>
key and select [Paper
Setup] > the paper
tray you are using, and
then select the proper
values for [Media
Type] and [Media
Weight]. Or, select the
thicker values for
[Media Weight].
The paper is recycled.
Press the <SETTING>
key and select [Paper
Setup] > the paper
tray you are using, and
then select the thicker
values for [Media
Weight].
Glossiness is not
uniform.
The settings of media type
and width are incorrect.
Press the <SETTING>
key and select [Paper
Setup] > the paper
tray you are using, and
then select the proper
values for [Media
Type] and [Media
Weight]. Or, select the
thicker values for
[Media Weight].
Symptom
Cause
Remedy