Oki CX2731MFP Advance User Manual Download Page 284

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284

– Issues:

Fax Issues

MC361/MC561/CX2731 MFP Advanced User’s Guide

Unable to Send a Fax

Symptom

Point to check

Remedy

Unable to send a
fax.

Did you perform the
correct procedure?

Check the appropriate
procedure and try again.

Did you specify the
correct number?

If you use speed dial, print the
speed dial list and check the
entry.

Did you specify the
appropriate
command line?

Specify the appropriate
command line for your region.

Is it due to the
recipient MFP?

Contact the recipient and ask
him to check the MFP status.

The MFP does
not continuously
scan a
document.

Did you load the
document correctly
on the ADF?

Keep the leading edges of the
pages in the document even.

Did you load a
document other
than A4, letter or
legal 13/13.5/14 on
the ADF?

Only A4, letter, and legal 13/
13.5/14 size documents can be
sent from the ADF.

The MFP does
not send a fax
even though you
dialed the
number and
pressed <Mono
Start>.

Did you specify the
appropriate
command line?

Specify the appropriate
command line for your region.

Did you load the
document correctly?

Load the document correctly.

Did you dial the
correct number?

Dial the correct number.

Is the recipient’s
line busy?

Wait until the line is open and
try again.

Unable to
transmit a fax
manually.

Did you put down
the handset before
pressing <Mono
Start>?

Press <Mono Start> first and
then put down the handset.

The MFP does
not start
scanning (during
memory
transmission).

Did you load the
document correctly?

Load the document correctly.

Is there enough
memory?

Check the available memory.

Summary of Contents for CX2731MFP

Page 1: ...Advanced User Guide 59101501 my okidata com MC361 MC561 CX2731 MFP...

Page 2: ...ot necessarily constitute endorsement by the manufacturer While all reasonable efforts have been made to make this document as accurate and helpful as possible we make no warranty of any kind expresse...

Page 3: ...uce vomiting If inhaled move the person to an open area for fresh air Seek medical attention If it gets into the eyes flush with large amounts of water for at least 15 minutes keeping eyelids open See...

Page 4: ...7 Repeat Four 17 Copying Identification Cards 19 Erasing Edge Shadows 20 Setting Margins 21 Margins Simplex One Sided Copies 21 Margins Duplex Copies 22 Copy Different Length Documents 24 Incompatible...

Page 5: ...eduction Margin 54 Changing the Buzzer Volume 55 Automatically Forwarding Faxes 56 Setting Up Fax Forward 56 Setting the Wait Time for a Response 57 Faxing from a Computer 58 Sending a Fax from a Comp...

Page 6: ...Labels 97 Custom Size Paper 100 Settable Custom Size Range 100 Windows PCL Printer Driver 101 Multiple Pages on One Sheet 103 Duplex Printing 105 Reducing Enlarging Pages 107 Collating Pages 108 Setti...

Page 7: ...50 Print Current Settings 151 Basic Menu 152 Reports 153 Paper Setup 155 Address Book 157 Phone Book 158 Profile 159 Network Scan Destination 163 Store Document Settings 164 View Information 165 Shutd...

Page 8: ...ction Settings 237 Deleting Color Correction Settings 238 Color Swatch Utility Windows only 239 Printing a Color Swatch 240 Printing a File with the Color You Want 240 Issues 241 Error Messages 241 Ge...

Page 9: ...85 Wrong Paper Used for Received Faxes 286 Scan Issues 286 Print Issues 288 Paper Feed Issues 296 MFP Issues 299 Power Outages 303 Stored Fax Data 303 MFP Memory 305 SD Memory Card 305 Initializing th...

Page 10: ...______ Note Provides additional information to supplement the main text to help you use and understand the product Important Indicates important information which you should read CAUTION Provides info...

Page 11: ...e Placed around display screen menu items Indicates the name of a button on the control panel Placed around messages which appear on the display screen The Term MFP _______________ The units described...

Page 12: ...rocedures assume that Continuous Scan is disabled For the basic procedures when Continuous Scan is enabled refer to the Basic User s Guide on the DVD supplied with your MFP Using the Control Panel Arr...

Page 13: ...MFP Advanced User s Guide Loading Documents for Copying _ Note For details on loading documents for scanning see the Basic User s Guide on the DVD supplied with your MFP Auto Document Feed ADF Portra...

Page 14: ...ey to enter the Change settings menu 4 Press the down arrow key to select Sort then press OK 5 Press the down arrow key to select ON then press OK 6 Press the left arrow key repetitively to back out t...

Page 15: ...ages on One Sheet ____ Known as N in 1 this function allows you to copy multiple pages of documents onto one side of a single sheet of paper Two or four pages can be printed onto one side Two Pages to...

Page 16: ...d zoom ratio The paper tray is automatically selected when N in 1 is enabled For details on loading documents for scanning see the Basic User s Guide on the DVD supplied with your MFP 1 Press the COPY...

Page 17: ...which appear on the display You can use both the ADF and document glass for a single job if you use the continuous scan mode For details refer to the Basic User s Guide on the DVD supplied with your...

Page 18: ...ion is enabled 1 Press the COPY key 2 Place your document with text face up in the ADF or face down on the document glass 3 Press the right arrow key to enter the Change settings menu 4 Press the down...

Page 19: ...f the document is more than half the size of the paper size the excess part is discarded 1 Press the COPY key 2 Press the right arrow key to enter the Change settings menu 3 Press the down arrow key t...

Page 20: ...ing procedure every time you make copies 1 Press the COPY key 2 Place your document with text face up in the ADF or face down on the document glass 3 Press the right arrow key to enter the Change sett...

Page 21: ...perform the following procedure every time you make copies Margins Simplex One Sided Copies 1 Press the COPY key 2 Place your document with text face up in the ADF or face down on the document glass 3...

Page 22: ...lex Copy 4 Press the right arrow key to enter the Change settings menu 5 Press the down arrow key to select Margin then press OK 6 Press the down arrow key to select ON then press OK 7 Press the down...

Page 23: ...ress the down or up arrow key to specify the Left margin for Back Margin then press OK To create a margin on the left side of the output specify a negative value To create a margin on the right side o...

Page 24: ...right and left and the long edges are located at the top and bottom When you use the document glass the continuous scan mode is automatically enabled Follow the instructions which appear on the displa...

Page 25: ...ions below Tray1 and the MP tray are used Legal 14 is loaded in Tray1 and Letter is loaded in the MP tray 1 Load legal 14 paper in Tray 1 and letter paper in the MP Tray 2 Press the SETTING key 3 Pres...

Page 26: ...you try to select incompatible functions a message explaining the problem appears on the display If you get such a message you must disable the incompatible functions and then try again Disabling an I...

Page 27: ...u the administrator password is necessary The default password is aaaaaa For details on how to specify a destination refer to the Basic User s Guide on the DVD supplied with your MFP Using the Control...

Page 28: ...Advanced User s Guide Loading Documents ___________ Note For details on loading documents for scanning see the Basic User s Guide on the DVD supplied with your MFP Auto Document Feed ADF Portrait Land...

Page 29: ...an then press OK 6 Press the down arrow key to select a value then press OK You can specify Long edge bind or Short edge bind 7 Press the left arrow key until the fax standby screen appears 8 Specify...

Page 30: ...lass 11 Press the down arrow key to select Scan next page then press OK 12 Repeat steps 10 and 11 as necessary for each document you want to fax 13 When all the documents are all scanned press the dow...

Page 31: ...ess OK 5 Press the down arrow key to select User Install then press OK 6 Press the down arrow key to select TTI Register Edit then press OK 7 Press the down arrow key to select a sender s number then...

Page 32: ...nd that you specify it as the standard sender name Note In the initial fax settings described in the Setup Guide you specify Sender ID By default this value is used as the standard sender name 1 Press...

Page 33: ...4 Use the arrow keys to select Enter then press OK 5 Press the down arrow key to select Fax Setup then press OK 6 Press the down arrow key to select Other Settings then press OK 7 Press the down arro...

Page 34: ...ering a Number to Speed Dial Even though you cannot use a Prefix before using a speed dial number you can attach a prefix as part of a programmed speed dial number Perform the following procedures to...

Page 35: ...attempts and their interval 1 Press the SETTING key 2 Press the down arrow key to select Admin Setup then press OK 3 Enter the administrator password 4 Use the arrow keys to select Enter then press O...

Page 36: ...ou disable memory transmission the fax data is scanned and transmitted instantly This allows you to check that the fax is transmitted to its destination This is called real time transmission Important...

Page 37: ...You can scan only a single page when using the document glass for manual transmission You need to connect an external telephone to the MFP to send faxes manually The following functions are unavailab...

Page 38: ...ransmit faxes to multiple destinations at the same time You can specify up to 100 destinations using the ten key pad speed dial and group lists of destinations 1 Place your document with text face up...

Page 39: ...be scheduled up to one month in advance 1 Place your document with text face up in the ADF or face down on the document glass 2 Press the FAX key 3 Make sure that Fax is selected and press OK to open...

Page 40: ...ith the standard of ITU T By creating and registering Fcode boxes you can perform confidential communication and bulletin board communication You can register up to 20 Fcode boxes When registering an...

Page 41: ...upplied with your MFP Registering an Fcode Box for Confidential Communication 1 Press the SETTING key 2 Press the down arrow key to select Admin Setup then press OK 3 Enter the administrator password...

Page 42: ...ortant The entered PIN number is not displayed Be sure to write it down and keep it safe 18 If necessary specify Hold time to set a period to retain data a Press the down arrow key to select Hold time...

Page 43: ...x then press OK 10 Make sure that Box Name is selected then press the right arrow key 11 Enter a box name 12 Use the arrow keys to select Enter then press OK 13 Press the down arrow key to select Sub...

Page 44: ...al transmission and Fcode bulletin board transmission can be done Note Be sure to have the necessary sub address and PIN number on hand 1 Place your document with text face up in the ADF or face down...

Page 45: ...data if the sender has a password on the bulletin box 1 Press the FAX key 2 Make sure that Fax is selected and press OK to open the fax standby screen 3 Press the down arrow key to select Fax Function...

Page 46: ...your document with text face up in the ADF or face down on the document glass 2 Press the SETTING key 3 Press the down arrow key to select Store Document Settings then press OK 4 Make sure that Store...

Page 47: ...o select Store Document Settings then press OK 3 Press the down arrow key to select Print then press OK 4 Make sure that Fcode Box is selected then press OK 5 Press the down arrow key to select the de...

Page 48: ...that Fcode Bulletin board is selected then press OK 5 Press the down arrow key to select the desired box number then press OK 6 User the arrow keys to select Yes then press OK Security Functions ____...

Page 49: ...xes manually Configuring ID Check Transmission 1 Press the SETTING key 2 Press the down arrow key to select Admin Setup then press OK 3 Enter the administrator password 4 Use the arrow keys to select...

Page 50: ...check function is available only when multiple destinations are specified If Confirm Dial is also enabled it is done first The broadcast destination check function is unavailable when you transmit fax...

Page 51: ...ed to remove any of the numbers press OK to select the one you wish to delete then press the right arrow key Select Delete from Destination then press OK 6 Press the Mono Start key to start transmissi...

Page 52: ...Press the down arrow key to select Admin Setup then press OK 3 Enter the administrator password 4 Use the arrow keys to select Enter then press OK 5 Press the down arrow key to select Fax Setup then p...

Page 53: ...is necessary The default password is aaaaaa Parts of images that do not fit in the printable area of the specified paper size may be reduced discarded or printed on the next sheet of paper For exampl...

Page 54: ...Specifying a Reduction Margin The reduction margin is the threshold level which determines when to print part of the received image on the next page 1 Press the SETTING key 2 Press the down arrow key...

Page 55: ...xcess part is discarded Changing the Buzzer Volume To change the volume of the buzzer which sounds when there is an incoming fax or call 1 Press the SETTING key 2 Press the down arrow key to select Ad...

Page 56: ...ward is enabled received faxes are not printed by the MFP Setting Up Fax Forward 1 Press the SETTING key 2 Press the down arrow key to select Admin Setup then press OK 3 Enter the administrator passwo...

Page 57: ...n arrow key to select Admin Setup then press OK 3 Enter the administrator password 4 Use the arrow keys to select Enter then press OK 5 Press the down arrow key to select Fax Setup then press OK 6 Pre...

Page 58: ...er 2003 Windows2000 Important Be sure the MFP fax driver is installed before performing the following procedure Sending a Fax from a Computer Note The following procedure uses the MC561 and Notepad as...

Page 59: ...r the sender name fax number and comment on the Sender tab to be printed on the cover sheet e Click OK 5 Click Print 6 On the Specifying numbers tab of the Settings dialog box enter the destination na...

Page 60: ...0 Click OK on the confirmation window 11 From the FAX number menu select Exit Note The name and fax number entered in this procedure are printed on the cover sheet Grouping Entries By grouping the reg...

Page 61: ...in the Confirmation window 11 Select Exit from the Fax Number menu Sending a Fax to a Group By using a group you can specify multiple destinations in one operation 1 Open the file you want to fax 2 Fr...

Page 62: ...However each entry in a group is exported Entries that are already registered are not imported First export the data from your computer 1 Click Start Devices and Printers 2 Right click the OKI MC561...

Page 63: ...ber menu click Exit Associating New Definition With Phone Book Format If you want to import a CSV file with a format different from that of the phone book select a CSV definition file and associate th...

Page 64: ...cified If the definition file is not specified select whether to save a new definition file in the dialog box displayed in step 9 8 Click Next 9 Associate the definition you are importing with that of...

Page 65: ...owing procedures assume that Continuous Scan is disabled For the basic procedures when Continuous Scan is enabled refer to the Basic User s Guide on the DVD supplied with your MFP Setting Sender and R...

Page 66: ...om or Reply to then press OK a If you select From Enter e mail addresses Use the arrow keys to select Enter then press OK b If you select Reply to Select a method to enter a destination Specify a dest...

Page 67: ...een Registering Body Text 1 Perform steps 1 to 7 in Registering a Subject above 2 Press the down arrow key to select Edit Body then press OK 3 Enter the body text up to 256 characters 4 Use the arrow...

Page 68: ...ing The scan to local PC and the scan to remote PC cannot be used for the functions below In this section the procedures are explained from the scan menu as an example If you use the internet fax func...

Page 69: ...sure that Scan setting is selected then press OK 3 Make sure that Scan Size is selected then press OKL 4 Press the down arrow key to select a value then press OK Changing the Resolution To select the...

Page 70: ...ng then press OK 3 Press the down arrow key to select Image Quality then press OK For internet faxing select Density then press OK and skip to step 5 4 Make sure that Density is selected then press OK...

Page 71: ...down arrow key to select File Format then press OK 4 Press the down arrow key to select the type of color from Color Mono Grayscale or Mono Binary then press OK 5 Press the down arrow key to select a...

Page 72: ...ntication passwords for scanning documents to a PDF file 1 Press the SETTING key 2 Press the down arrow key to select the Admin Setup then press OK 3 Enter the administrator password 4 Use the arrow k...

Page 73: ...ress the down arrow key to select Encrypt then press OK 5 Press the down arrow key to select the encryption level to Low Middle or High then press OK 6 Select Enable to set the password for opening th...

Page 74: ...13 Press OK 14 Select the permission to copy the text and object then press OK 15 Select the permission to change the PDF file THe selections depend on the encryption level set in step 5 a For Low sel...

Page 75: ...f you select USBmemory skip step 2 2 Press the down arrow key to select Scan setting then press OK 3 Press the down arrow key to select the Compression Rate then press OK If you are using the internet...

Page 76: ...et faxing cannot be used 1 On the Scan Menu screen press the Scan key select the scan mode you want then press OK If you select USBmemory skip step 2 2 Press the down arrow key to select Scan setting...

Page 77: ...the Basic User s Guide on the DVD supplied with your MFP For details on how to install software refer to Installing Utilities on P 212 Starting a Scan Job for Windows Note The procedure below uses Pap...

Page 78: ...an 7 Click the desired button The scan job starts 8 Click Quit Note The following buttons are registered as default settings Scan Photograph Scan Magazine Scan for OCR Scan for Internet Customize Chan...

Page 79: ...ons 1 Place your document with text face up in the ADF or face down on the document glass 2 Press the Scan key 3 Press the down arrow key to select Remote PC then press OK 4 Start PaperPort on your co...

Page 80: ...te PC then press OK 4 Start PaperPort on your computer 5 Click Select then select the scanner driver of the MFP A window appears 6 Click Scan 7 Select Advanced under Mode 8 Change the settings if nece...

Page 81: ...g a connection destination is started displays Click OK 7 On the Scan Settings dialog box select a connection destination to register host information if necessary and then click OK 8 Select Import fr...

Page 82: ...the setting click Quit Using WIA Driver Windows Only To use the WIA driver the MFP must be connected to the computer via the USB port It doe not work with networks Note The WIA driver does not support...

Page 83: ...t a document type 9 Specify the area to be scanned 10 Click Scan 11 When scanning is complete click Finish The scanned image displays in PaperPort Using Windows FAX and Scan Windows 7 Only 1 Place you...

Page 84: ...he ActKey utility you can start a scan job in specified settings with a click When ActKey is installed Network Configuration is also installed simultaneously For Network Configuration refer to Refer t...

Page 85: ...Enter Show Scanner and Camera in Search for Operator pane 3 Click Show Scanner and Camera under Devices and Printers 4 Select MC 361 561 and click Properties If the User Account Control dialog box app...

Page 86: ...instructions to send a fax Setting the Scan Button You can change the settings of four scan buttons 1 Start ActKey 2 Select Button settings from the Options menu 3 Click a button you want to set 4 Ch...

Page 87: ...layed Changing a Scanner Driver Name When a scanner driver name has been changed select Edit Driver Name from the Scanner menu and then change the scanner driver name Changing the Setting Information...

Page 88: ...e computer name IP address and port number are displayed The computer name does not have to be set since the computer s host name is automatically acquired Although the setting value of the computer i...

Page 89: ...89 Scanning Drivers and Software MC361 MC561 CX2731 MFP Advanced User s Guide port number is changed you need to register again with the above procedure...

Page 90: ...the down arrow key to select Admin Setup then press OK 3 Enter the administrator password 4 Use the arrow keys to select Enter then press OK 5 Press the down arrow key to select Scanner Setup then pr...

Page 91: ...K 8 Press the down arrow key to select ON and then press OK 9 Press the left arrow to go back to the main screen Scan to Local Remote PCs_____ Note To enter the Admin Setup menu a password is necessar...

Page 92: ...emote PC functions through to the network Important If you select Disable on this function you cannot use scan to local PC and scan to remote PC via network 1 Press the SETTING key 2 Press the down ar...

Page 93: ...its online help Using the Control Panel Arrow Keyss When using the arrow keys press the key repetitively to go to the selection Manual Printing ______________ You can print a document feeding the prin...

Page 94: ...he MP tray 2 In your application open the file you want to print 3 From the File menu select Print 4 Click Preferences or Properties depending on the version of Windows you are using 5 Select the Pape...

Page 95: ...arrow keys to select Restart then press OK Note If the print dialog contains only two menus and does not contain the options you expect to see for Mac OS X 10 5 or later click the disclosure triangle...

Page 96: ...ack to the main screen 9 On the computer open the file you want to print 10 Configure the paper size paper source and orientation on the printer driver as follows Windows PCL PCL XPS Printer Driver 1...

Page 97: ...ps under For all Printer Drivers above 2 From the File menu select Page Setup 3 Select a type of envelope from Paper Size 4 Select orientation from Orientation and then click OK 5 From the File menu s...

Page 98: ...n press OK 5 Press the down arrow key to select MP tray then press OK 6 Make sure Paper Size is selected then press OK 7 Press the down arrow key to select A4 or Letter then press OK 8 Press the down...

Page 99: ...Windows you are using 4 Select the Paper Quality tab 5 Select Multi Purpose Tray from Paper Source 6 Click Advanced 7 Click Paper Size then select A4 or Letter from the drop down list 8 Click OK 9 Con...

Page 100: ...de the Printer menu Custom Size Paper ____________ You can register a custom paper size in the printer driver so you can print on nonstandard paper such as banners Settable Custom Size Range Tray 1 Wi...

Page 101: ...Tray 2 Paper Size Custom The Auto Tray Change check box in the Paper Feed Options window is selected by default When the tray runs out of paper during printing the MFP automatically locates another tr...

Page 102: ...rences OKI MC561 PS 4 On the Layout tab click Advanced 5 Click Paper Size and select PostScript Custom Page Size from the drop down list 6 Enter the dimensions in the Width and Height boxes and click...

Page 103: ...e list of custom paper sizes 6 Double click Untitled and enter a name for the custom paper size 7 Enter the dimensions in the Width and Height boxes 8 Click OK 9 Click OK 10 From the File menu select...

Page 104: ...elect the number of pages to print on each sheet under Finishing Mode 5 Click Options 6 Specify your choices for Page Borders Page layout and Bind Margin and then click OK 7 Configure other settings i...

Page 105: ...4 Select the number of pages to print on each sheet from Pages per Sheet 5 Specify each setting at Border and Layout Direction 6 Configure other settings if necessary and then start printing Note If t...

Page 106: ...ng on the version of Windows you are using 5 On the Setup tab select Long Edge or Short Edge from 2 Sided Printing 6 Configure other settings if necessary and then start printing Windows PS Printer Dr...

Page 107: ...ter click the disclosure triangle beside the Printer menu Reducing Enlarging Pages______ You can print data formatted for one size page onto a different size page without modifying the print data Note...

Page 108: ...eck box 5 Select the paper size you want to use from Output Paper Size 6 Configure other settings if necessary and then start printing Note If the print dialog contains only two menus and does not con...

Page 109: ...1 Open the file you want to print 2 From the File menu select Print 3 Uncheck the check box beside Collate then enter the number of copies to print under Copies 4 Select Printer Features from the pan...

Page 110: ...ows PCL PCL XPS printer driver If the rear exit tray face up stacker is not open pages are output on the top exit tray face down stacker The procedures below use the MC561 as an example Windows PS Pri...

Page 111: ...l 5 Configure other settings if necessary and then start printing Note If the print dialog contains only two menus and does not contain the options you expect to see for the Mac OS X 10 5 or later cli...

Page 112: ...n the Setup tab select Booklet at Finishing Mode 5 Click Options then set the booklet print options if necessary Select a signature size the number of pages per side of each sheet of paper from the Si...

Page 113: ...features check box Cover Printing _______________ You can feed the first page of a print job from one tray and the remaining pages from another tray This function is useful when you want to use a kin...

Page 114: ...t 4 Select Paper Feed from the panel menu 5 Select First Page From and select source trays for the first page and the remaining pages 6 Configure other settings if necessary and then start printing No...

Page 115: ...nu select Print 3 Click Preferences or Properties depending on the version of Windows you are using 4 On the Setup tab select PosterPrint at Finishing Mode 5 Click Options 6 Set values for Enlarge Add...

Page 116: ...From the File menu select Print 3 Click Preferences or Properties depending on the version of Windows you are using 4 Select the Job Option tab 5 Select a print quality level under Quality 6 Configur...

Page 117: ...e with the Windows PS printer driver and the Mac OS X printer driver This function is not available when File Print Preferences Color tab Office Document check box is selected with the Windows PCL pri...

Page 118: ...e menu select Print 3 Click Preferences or Properties depending on the version of Windows you are using 4 Select the Job Options tab 5 Click the Advanced 6 Select the Adjust ultra fine lines check box...

Page 119: ...tray with the printer driver Note Make sure to set a paper size for Tray1 Tray2 optional and the MP tray Available paper size differs depending on each tray For details see the Basic User s Guide on t...

Page 120: ...he file you want to print 2 From the File menu select Print 3 Click Preferences or Properties depending on the version of Windows you are using 4 On the Setup tab select Automatically Select from Sour...

Page 121: ...the tray runs out of paper while printing the MFP locates another tray with the same size of paper configured on the printer driver and begins feeding paper from that tray First set the MP tray to be...

Page 122: ...s the down arrow key to select When Mismatching then press OK 10 Use the left arrow key to go back out to the main screen 11 Configure the paper source setting on the print dialog Windows PCL PCL XPS...

Page 123: ...om the panel menu 4 Select Paper Feed Options from Function Sets 5 Check the Auto Tray Switching box 6 Configure other settings if necessary and then start printing Mac OS X 10 3 9 to 10 4 11 1 Open t...

Page 124: ...tion or operating system of CIE color Note The density of the printed images with this function may vary in degree depending on the document being printed Windows PCL PS Printer Drivers 1 Open the fil...

Page 125: ...Note In the Windows PCL and PCL XPS printer drivers you can also select Office Document on the Color tab which controls the amount of toner The color density of he output image is even lower if you se...

Page 126: ...to use this function You can assign a password to a print job so it can only be printed if the password is input at the MFP control panel Important If there is not enough space on the SD memory card...

Page 127: ...is not printed 9 Press the PRINT key on the MFP control panel 10 Press the down arrow key to select Print Job then press OK 11 Press the down arrow key to select Stored Job then press OK 12 Enter you...

Page 128: ...preventing unauthorized access to confidential information The documents are stored in an encrypted format on the SD memory card in the MFP until you enter the registered password at the MFP control p...

Page 129: ...n you use this function clear the Job Spool check box For details see Using a Print Buffer on page 139 Start Devices and Printers the OKI MC561 icon Printer properties OKI MC561 PS Device Settings Pri...

Page 130: ...ed jobs with the same password are deleted as well Watermark Printing ___________ You can print pages with a watermark or text Note This function is not available with the Mac OS X printer driver Wate...

Page 131: ...____________ For MC561 and CX2731 MFP only You can print overlays such as logos or forms on documents The MFP must be equipped with an SD memory card for this function Important This function is not a...

Page 132: ...dows you are using 4 Select the Job Options tab 5 Click Overlay 6 Select the Print Using Active Overlays check box 7 Click Define Overlays 8 Enter a name for the overlay in the Overlay Name box 9 Ente...

Page 133: ...tab 4 Click Overlay 5 Select Use Overlay from the drop down list and click New 6 Enter the exact name of the overlay you registered using Storage Device Manager in the Form Name box and click Add 7 E...

Page 134: ...ity The MFP must be equipped with an SD memory card for this function Important If there is not enough space on the SD memory card for the spooled data a message indicating the file system is full app...

Page 135: ...the PRINT key on the MFP control panel 10 Press the down arrow key to select Print Job then press OK 11 Press the down arrow key to select Stored Job then press OK 12 Enter the password you set for t...

Page 136: ...s to be used as the default 4 Click OK Mac OS X PS Printer Driver 1 Open the file you want to print 2 From the File menu select Print 3 Configure the print settings to use as the driver s default sett...

Page 137: ...not available in some applications Note The procedures below use the MC561 as an example Windows PCL Printer Driver 1 Open the file you want to print 2 From the File menu select Print 3 Click Preferen...

Page 138: ...references or Properties depending on the version of Windows you are using 9 On the Layout tab click Advanced 10 Select Substitute with Device Font at TrueType Font and then click OK 11 Configure othe...

Page 139: ...o print 2 From the File menu select Print 3 Click Preferences or Properties depending on the version of Windows you are using 4 On the Layout tab click Advanced 5 Click TrueType Font and select Downlo...

Page 140: ...le you want to print 2 From the File menu select Print 3 Click Preferences or Properties depending on the version of Windows you are using 4 Select the Job Options tab 5 Click Advanced 6 Select the Jo...

Page 141: ...usage Color Print Speed Effective for a large color print job Normal Print Speed Effective for a large print job with color and black and white pages mixed Printing to File _______________ You can pr...

Page 142: ...save it 5 Click Save Downloading PS Files__________ You can download PostScript files to the MFP and print them Important This function is available only when you are using a TCP IP network OKI LPR U...

Page 143: ...under PostScript Options and select Yes from the drop down list 6 Click OK until the print setup dialog box is closed Mac OS X Printer Driver Important This function is not available with the Mac OS...

Page 144: ...ord 4 Use the arrow keys to select Enter then press OK 5 Press the down arrow key to select Print Setup then press OK 6 Press the down arrow key to select System Configuration Menu then press OK 7 Mak...

Page 145: ...ng faxing internet faxing and printing in the MFP and create shortcuts This shortcut function called Job Macro allows you to perform operations more simply and quickly You can create a macro for setti...

Page 146: ...ter at the control panel 2 Press the JOB MACRO key to open the job macro menu 3 Press the down arrow key to select an entry number for the new macro then press OK 4 Press the down arrow key to select...

Page 147: ...s enabled on the functions you want to use a message appears indicating that you are not permitted to use them and the screen returns to the confirmation message Select No to return to the job macro m...

Page 148: ...Guide Deleting a Macro _____________ 1 Press the JOB MACRO key to open the job macro menu 2 Use the down arrow key to select the macro you want to delete then press OK 3 Use the arrow keys to select D...

Page 149: ...149 MFP Menu MC361 MC561 CX2731 MFP Advanced User s Guide MFP Menu Using the Control Panel Arrow Keyss When using the arrow keys press the key repetitively to go to the selection...

Page 150: ...enu on which you want to change a setting then press OK 6 Specify the setting then press OK 7 Repeat steps 5 and 6 to make any additional changes 8 Use the left arrow key to go back to the main menu E...

Page 151: ...gs _________ You can print and check the configuration or the job logs of the MFP 1 Press the SETTING key 2 Press the down arrow key to select Reports then press OK 3 Make sure Configuration is select...

Page 152: ...Create or edit a profile Network Scan Destination see page 163 Sets network scan destination Store Document Settings see page 164 Create or edit the document storing settings View Information see page...

Page 153: ...ints a job file list Demo Page Prints a demo page Error Log Prints an error log Scan To Log Prints the results of the jobs of Scan to E mail Scan to NetworkPC or Scan to USB Memory Dis play condition...

Page 154: ...ort Prints the results of the latest 50 Internet Fax jobs Address Book Prints the registered address list Item Description PCL Font List Prints a list of PCL font samples PSE Font List Prints a list o...

Page 155: ...16 mm Selectable range 4 1 to 8 5 inches 105 to 216 mm Length 11 279 mm Selectable range 5 8 to 14 0 inches 148 to 356 mm Media Type Plain Selects paper type Media Weight Medium Selects paper weight I...

Page 156: ...table range 5 0 to 52 0 inches 127 to 1321 mm Media Type Plain Selects paper type Media Weight Medium Selects paper weight Item Default Description Fax MC561 and CX2731 MFP only Tray 1 ON Selects a tr...

Page 157: ...aximum 16 characters E mail Address Sets an e mail address Maximum 80 characters Group No Selects a group Delete Deletes the registered address Item Description Edit Register Name Sets a group name Ma...

Page 158: ...o Item Description Edit No Name Sets destination name Maximum 24 characters Phone Number Sets a fax number Maximum 40 digits Group No Selects a group Delete Deletes the registered speed dial Item Desc...

Page 159: ...No 445 Sets a port number Range 1 to 65535 FTP Passive Mode OFF Sets whether to use the FTP Passive mode FTP must be set as a protocol User Name NULL Sets a user name to use for logging onto the serve...

Page 160: ...l ance Saturation 0 Sets the document color satu ration RGB Adjustment R 0 G 0 B 0 Sets the RGB contrast File Name NULL Sets a file name Maximum 64 characters The following options can be set as the d...

Page 161: ...diting an encrypted PDF Maximum 32 characters The authority password cannot be the same as the document open password Authority Permis sion to Print Not Allowed Sets the permission settings on an encr...

Page 162: ...Profile Delete Sort Width 0 2 inch 5 mm Sets an erasing width Range 0 2 to 2 0 inches 5 to 50 mm Item Description Delete Deletes profiles Sort By Name Sorts profiles by name Sort By Number Sorts prof...

Page 163: ...ion Edit Destination NULL Sets a destination name Maxi mum 16 characters Destinatin Address NULL Sets a destination address Maxi mum 64 characters Port No 9968 Sets a port number Available range 1 to...

Page 164: ...vanced User s Guide Store Document Settings Item Description Store Fcode Bulletin board Add Stores documents in a bulletin box Over Write Delete Fcode Bulletin board Deletes accumulated docu ments Rec...

Page 165: ...unit Scanner Version Indicates the version number of the scanner firmware Total Memory Indicates the total capacity of all RAMs installed Flash Memory Indicates the total capacities of all flash memor...

Page 166: ...MC361 MC561 CX2731 MFP Advanced User s Guide IPv6 Address Local Indicates the IPv6 address of the MFP IP Version is set to IPv6 IPv6 Address Global Indicates the MFP s IPv6 address IP Version must be...

Page 167: ...167 MFP Menu Shutdown MC361 MC561 CX2731 MFP Advanced User s Guide Shutdown __________________ Item Description Shutdown Initiates a controlled shutdown of the MFP...

Page 168: ...enu an administrator password is necessary The default password is aaaaaa Easy Setup Date Time Item Description Time Zone Sets the time zone in relation to GMT Range 12 00 to 13 00 15 minutes incremen...

Page 169: ...0 000 000 000 to 255 255 255 255 Default Gateway NULL Sets the default gateway address 000 000 000 000 to 255 255 255 255 DNS Server Primary NULL Sets the IP address for a Primary DNS server 000 000 0...

Page 170: ...e MFP Authentication method SMTP Auth User Name NULL Sets the user ID for the SMTP authentication Maximum 64 characters Password NULL Sets the password for the SMTP authentication Maximum 64 character...

Page 171: ...Install see page 203 Note To enter the Admin Setup menu an administrator password is necessary The default password is aaaaaa Admin Setup Copy Setup Default Settings Item Default Description Scan Size...

Page 172: ...the default page orien tation ID Card Copy OFF Sets the default for using the ID card copy mode Continue Scan OFF Sets whether or not to use the continue scan mode Mixed Size OFF Sets the default for...

Page 173: ...smitted fax header Transmit Confirmation Report OFF Sets whether or not to print the result of the transmission automati cally Memory Tx ON Sets whether to use memory transmission ON or real time tran...

Page 174: ...ing transmission Confirm Dial OFF Sets whether or not to reenter the destination fax number before send ing a fax Other Settings Redial Tries 2 times Sets the number of redial attempts Range 0 to 10 t...

Page 175: ...rint Check Message ON Sets whether the error content is reported when a transmission error occurs Fax basic Setting Service Bit OFF If set to OFF some menu items are not dis played on the screen Count...

Page 176: ...ription Scan Size Letter Sets the default scan size Density 0 Sets the default density of images Resolution Normal Sets the default setting of resolution Background Removal 3 Sets the default setup of...

Page 177: ...Resolution 200 dpi Sets the default resolution setting Contrast 0 Sets the default contrast setting Hue 0 Sets the default red green color balance Saturation 0 Sets the default saturation setting RGB...

Page 178: ...cters Display Default Password Disable Sets whether or not the registered password is dis played using asterisks instead of each character Disable asterisks Enable regular charac ters Com pression Rat...

Page 179: ...NULL Registers or edits standard e mail body text Maximum 256 characters From Reply To From NULL Sets the e mail address which is given to the From column Maximum 80 characters Reply to NULL Sets the...

Page 180: ...n a transmission error occurs USB Memory Setup File Name NULL Sets the default setup for file names Maximum 64 characters The following options can be set as the default file name n adding a serial nu...

Page 181: ...ets whether to scale the page size of documents to fit the paper size Item Default Description Print menu Tray Con figuration Paper Feed Tray 1 Selects the default feed tray Auto Tray Switch ON Enable...

Page 182: ...x print ing Resolution 600dpi Sets the default resolu tion Toner Save Mode OFF Sets whether or not to use the toner save mode to reduce the amount of toner used for imaging Mono Print Speed Auto Selec...

Page 183: ...Timeout 40 sec onds Sets how many seconds the MFP will wait when received data pauses before forcing a page eject In PostScript emu lation mode a job is can celed if timeout occurs Print Mode with ou...

Page 184: ...whole printing image perpendicular to the direction of paper move ment Range 2 00 mm 0 25 mm increments Front Y Adjust 0 00 mm Adjusts the position of the whole printing image parallel to the directi...

Page 185: ...elects whether image density is automatically or manually adjusted Adjust Density Execute Starts the auto density setup Color Tuning Print Pattern Prints the color tuning pattern to help you adjust th...

Page 186: ...Does a fine adjustment to the image position error of each color MAGENTA Reg Fine Adj 0 YELLOW Reg Fine Adj 0 Ink Simulation OFF PS only Sets the ink simulation UCR Low Selects the amount of black us...

Page 187: ...rint job resumes Auto Continue OFF Sets whether the MFP automatically recovers from a memory over flow Error Report OFF Sets whether or not to print error details when a PostScript emulation error occ...

Page 188: ...Sets the area of the page that is non print able True Black OFF Selects whether black image data is printed by using black toner only or mixing CMYK Pen Width Adjust ON Sets whether the thin nest line...

Page 189: ...37 Selects a symbol set Letter O Style Disable Sets the style that replaces 9BH with letter o and 9DH with a zero Zero Character Normal Sets whether the zero is slashed or unslashed Line Pitch 6 LPI S...

Page 190: ...er Set SET 2 Selects a character set Symbol Set IBM 437 Selects a symbol set Letter O Style Disable Sets the style that replaces 9BH with letter o and 9DH with a zero Zero Character Normal Sets whethe...

Page 191: ...Diff As CPI varies the character heights vary Item Default Description Network Setup TCP IP Enable Disables enables TCP IP IP Version IPv4 Selects the IP ver sion TCP IP proto col must be enabled Net...

Page 192: ...sk xxx xxx xxx xxx Sets a subnet mask TCP IP protocol must be enabled and the IP version set to IPv4 Gateway Address xxx xxx xxx xxx Sets a gateway address TCP IP protocol must be enabled and the IP v...

Page 193: ...ver TCP IP protocol must be enabled and the IP version set to IPv4 Web Enable Enables Disables access from a web browser TCP IP protocol must be enabled Telnet Disable Enables Disables access from the...

Page 194: ...rge LAN but it may not work effectively when it is con nected to a HUB with a spanning tree feature HUB Link Setting Auto Negotiate Sets the hub link ing method Network PS Protocol RAW Sets a PS proto...

Page 195: ...r ID NULL Sets a log in name used for SMTP cer tification SMTP Password NULL Sets a log in pass word used for SMTP certification POP User ID NULL Sets a log in name on the server used for POP certific...

Page 196: ...esults from the LDAP server Search Root NULL Specifies a posi tion to start searching the LDAP directory Attribute Name1 cn Specifies an attribute used for searching Name2 sn Name3 givenName E mail Ad...

Page 197: ...cation password for the LDAP server Maximum 32 char acters The authentication method for LDAP cannot be set to Anonymous Encryption None Sets the encryp tion of communica tion with the LDAP server Sec...

Page 198: ...Tone Volume Middle Sets the volume of the key touch tone FAX Buzzer Volume Middle Sets the volume for transmission complete acknowledgment Local Inter face1 USB Menu Soft Reset Disable Enables Disable...

Page 199: ...orts with personal informa tion Near life LED Enable Sets whether or not to light an LED when a near life warning occurs Status in Near Life Enable Sets whether or not a message is displayed when a ne...

Page 200: ...the sleep mode Silent Mode ON Enables Disables the silent mode Power Save ECO Mode ON ON the MFP starts a small print job before the temperature of the fixing device reaches the regulation degree whi...

Page 201: ...lves a mis match between the actual free space and dis played free space of file system and recovers the con trol data Erase SD card Execute Deletes the data in the SD memory card Initial Lock Enable...

Page 202: ...alize1 Execute Deletes down loaded message files Admin Password aaaaaa Changes the administrator password 6 to 12 characters are available Reset Settings2 Execute Deletes job mac ros fax send receive...

Page 203: ...Zone 0 00 Sets your time zone in relation to GMT Range 12 00 to 13 00 15 minute incre ments Set Daylight Saving ON Sets whether to enable or disable Daylight Savings mode Power Save Power Save Enable...

Page 204: ...communication Monitor Volume Middle Sets Monitor Vol ume TTI Regis ter Edit TTI 1 NULL Registers or changes the sender name TTI Maximum 22 char acters TTI 2 TTI 3 Standard TTI TTI 1 Selects the defau...

Page 205: ...te For information on using the utilities see their on line Help or refer to the Technical Reference Manual at http my okidata com Summary of Utilities The DVD supplied with your MFP includes the prin...

Page 206: ...Guide Additional information on the utilities is provided on the DVD to help you make your selections To access this information click Tell Me More on the DVD screen below the name of the utility This...

Page 207: ...a color sample chart with RGB values for each color Color Correct Utility Use to fix the specific colors which appear in Microsoft Office programs Use to adjust gamma hue and saturation tuning for fi...

Page 208: ...settings for the network OKI LPR You can print a document via the network connection manage the print jobs and check the MFP status Network Extension You can check the settings of the MFP from the pr...

Page 209: ...1 MC561 CX2731 MFP Advanced User s Guide Optional Utilities Display Language Use to set the language which appears on the control panel and which is used when the menu is printed PDF Print Direct Prin...

Page 210: ...the MFP You can also register e mail addresses speed dial numbers profiles PIN numbers auto delivery settings and network scan settings ActKey Starts a scan job easily and configures scan settings Sca...

Page 211: ...tion on consumables for multiple devices connected to the network Storage Device Manager Use to register and to delete form data and to manage SPOOL jobs Print Job Accounting Sets user names and user...

Page 212: ...ion Use it to set the target equipment to connect to Profile Assistant Registers and manages the ICC profile on the MFP s hard disk The registered ICC profile uses custom match on the printer drivers...

Page 213: ...g From Website to Install 1 Access the website of Oki 2 Select the utility you want and then follow the on screen instructions to download it 3 Double click the icon downloaded on your computer 4 Foll...

Page 214: ...ced User s Guide Note If you want to install a utility drag the icon to the folder you want Downloading from Website to Install 1 Access the website of OKIdata 2 Select the utility you want and then d...

Page 215: ...d For the basic procedures when Continuous Scan is enabled see the Basic User s Guide on the DVD supplied with your MFP To enter the Admin Setup menu an administrator password is necessary The default...

Page 216: ...n press OK 10 Use the left arrow key to o back to the main screen Adjusting Density The MFP automatically adjusts the density when the image drum cartridge is changed and every time 500 pages are prin...

Page 217: ...arrow keys to select Enter then press OK 5 Press the down arrow key to select Print Setup then press OK 6 Press the down arrow key to select Color Menu then press OK 7 Press the down arrow key to sele...

Page 218: ...uning Print Pattern then press OK 8 Press the left or right arrow key to select Yes on the confirmation screen then press OK The color swatch prints Note On the color tuning pattern 44 squares are pri...

Page 219: ...scan menu Adjusting Contrast 1 Press the COPY key 2 Press the right arrow key to enter the Change Settings menu 3 Press the down arrow key to select Image Settings then press OK 4 Press the down arrow...

Page 220: ...w key to select RGB then press OK 5 Press the up or down arrow key to select the value you want then press the right arrow key to set another color 6 Repeat step 5 until you finish the setting for all...

Page 221: ...ferences or Properties depending on the version of Windows you are using 4 Select the Color tab and select Office Color and then click OK Windows PCL XPS Printer Driver 1 Open the file you want to pri...

Page 222: ...osite black sometimes appears as dark brown True black only black toner is used Suitable for printing black text or graphics If you use Office Color you can also select Auto which automatically select...

Page 223: ...rom the panel menu 4 Select Office Color or Graphic Pro then click Details 5 Select the method to create black from Black Finish 6 Click OK Note If the printer options are not displayed in the Print d...

Page 224: ...5 Click Print Overprinting Black When you are printing black text on a printed color background there are often small gaps of white between the text and the background You can use this overprinting fe...

Page 225: ...1 Open the file you want to print 2 From the File menu select Print 3 Select Color from the panel menu under the Printer and Presets menus 4 Select Advanced on the Color panel and then select Black O...

Page 226: ...he properties of the ink you wish to simulate from CMYK Simulation 5 Select the Printer Simulation check box 6 Select an ink feature you want to simulate from Simulation Target Profile on Input Profil...

Page 227: ...the file you want to print 2 From the File menu select Print 3 Click Preferences or Properties depending on the version of Windows you are using 4 On the Color tab select Advanced 5 Select the color y...

Page 228: ...Select ColorSync 5 Under Profile select OKI MC561 1200dpi PS OKI MC561 600 Multi PS or OKI MC561 600 dpi PS 6 Click Print Note If you use a version other than Mac OS X 10 5 or 10 6 select Standard for...

Page 229: ...t printing and sample printing cannot be used when the SETTING key Admin Setup Management Encryption Setup Job Limitation is set For details on how to install the color correct utility seethe Technica...

Page 230: ...the color palette on the screen and the printed adjusting color sample Note Any color marked with a cross cannot be adjusted 8 Click the color you want to adjust 9 Check each adjustable range in the...

Page 231: ...he color more or change other colors repeat steps 8 to 11 13 Enter a save name and then click Save 14 Click OK 15 Click Finish For Macintosh 1 Launch the Color Correct Utility 2 Select the MFP and the...

Page 232: ...11 Check each adjustable range from the pull down menu for X and Y Note The adjustable value varies depending on the color 12 Check the printed color sample to select the most suitable color you want...

Page 233: ...a Value or Hue You can adjust the tone by adjusting the gamma value and the output color by adjusting the hue For Windows 1 Click Start All Programs Okidata Color Correct Utility Color Correct Utility...

Page 234: ...S X 1 Launch the Color Correct Utility 2 Select the MFP then click Select PPD file 3 Select a PPD file for the MFP and click Open 4 Click Next 5 Click Gamma Hue Saturation Tuning 6 Select the standard...

Page 235: ...ing Using Adjusted Color Settings Windows PCL PS Printer Drivers 1 Open the file you want to print 2 From the File menu select Print 3 Click Preferences or Properties depending on the version of Windo...

Page 236: ...ng you created with the Color Correct Utility from User Color Adjustment 5 Click OK Saving Color Correction Settings You can save the adjusted color settings to a file Important The administrator s au...

Page 237: ...Cancel 10 Click Quit 11 Click OK Importing Color Correction Settings You can import color correct settings from the files you have saved For Windows 1 Click Start All Programs Okidata Color Correct U...

Page 238: ...then quit the Color Correct Utility Deleting Color Correction Settings You can delete unnecessary setting files For Windows 1 Click Start All Programs Okidata Color Correct Utility Color Correct Utili...

Page 239: ...at the setting is deleted properly then click Quit 11 On the configuration screen click OK Color Swatch Utility Windows only _______________________ You can print RGB color samples on the MFP using th...

Page 240: ...f you cannot find the color you want on the color swatch follow the procedures below to customize the color 1 Click Switch 2 Click Detail 3 Adjust the three slide bars until the color you want appears...

Page 241: ...es COLOR indicates C cyan M magenta Y yellow or K black TRAY indicates tray 1 tray 2 optional or the MP tray ERRCODE indicates an error code If the displayed message includes Please see Help for detai...

Page 242: ...ce it the K toner cartridge The STATUS key lights up when the message is displayed again 550 551 552 553 COLOR Toner cartridge Regional Mismatch ERRCODE Please see Help for details Blinks The toner ca...

Page 243: ...616 C 617 K 620 621 622 623 COLOR Toner cartridge Regional Mismatch ERRCODE Please see Help for details Blinks The toner cartridge is not a genuine Oki toner cartridge and may damage your MFP Use a ge...

Page 244: ...does not turn on If Status in Near life is set to Disable this message is not displayed and the STATUS key does not turn on Fuser Unit Near Life Please see Help for details Lights up The fuser unit i...

Page 245: ...ot turn on 354 Please change Fuser Unit 354 Please see Help for details Blinks The fuser unit is at the end of its life This error indicates the end of its life according to the counter and the curren...

Page 246: ...ls Lights up The belt unit is at the end of its life Replace it with a new belt unit 410 411 412 413 COLOR Toner Empty ERRCODE Please see Help for details Blinks The toner cartridge of the indicated c...

Page 247: ...ase see Help for details Lights up The toner cartridge of the indicated color is not properly installed Reinstall it properly Please install New Image Drum Unit Please see Help for details Lights up T...

Page 248: ...ry again If that does not work reduce the print resolution 420 Memory Overflow 420 Please see Help for details 356 200 204Clo se Blinks The memory overflowed Reduce the print resolution If that does n...

Page 249: ...ing of Operation at Log Full in job accounting server software must be changed to Does not acquire logs Accounting Log Writing Error Please see Help for details 356 200 204Clo se Lights up A job accou...

Page 250: ...for details Blinks Something is wrong with the toner sensor of the indicated color Check and reinstall the toner cartridge of the indicated color properly 540 Y 541 M 542 C 543 K 544 545 546 547 Plea...

Page 251: ...belt unit is not properly installed Reinstall it properly 321 Power Off and wait for a while 321 Please see Help for details Blinks Motor Driver IC overheat is detected Turn the MFP off and wait for...

Page 252: ...e dealer Power Off On ERRCODE Er ror Blinks A fatal error occurred Turn the MFP off and then on again If the error is not resolved call your local service dealer Inspection is required ERRCODE Erro r...

Page 253: ...ead normally because the optical system is dirty Call your local service dealer TRAY missing Please see Help for details Lights up A paper cassette is not in the indicated tray Insert the paper casset...

Page 254: ...detect printer unit Blinks An error occurred between the scanner and printer units Turn the MFP off and then on again If the error is not resolved call your local service dealer SIP Firmware Missing P...

Page 255: ...celled Wait for a while Copy job Cancelled 356 200 204Clo se Lights up A copy job was cancelled Off Line Mode Lights up The MFP is off line and cannot start a copy job Press the PRINT key on the contr...

Page 256: ...alid data Memory Overflow Rx Blinks The memory overflowed while receiving fax data If you are doing other tasks simultaneously finish them Or delete any unnecessary documents Communication Error 356 2...

Page 257: ...menu screen Code Message STATUS key Cause Remedy Cancelling Lights up A ScanTo job is being cancelled Cancelling transmission Lights up An email or file transmission is being cancelled Memory Overflow...

Page 258: ...nnected to the MFP properly Connect to PC Failed Please see Help for details 356 200 204Close Blinks The MFP failed to connect to a PC Be sure that the MFP is connected to the PC properly File Transmi...

Page 259: ...onnecting to a POP3 server Check the network configuration cable connection and sta tus and the server status Check the POP3 set tings SMTP Login Failed Please see Help for details 356 200 204Close Bl...

Page 260: ...ting to a DNS server or the MFP failed to obtain IP address Check the network configuration cable connection and sta tus and the server status Check the DNS set tings Check Server Setting Please see H...

Page 261: ...to transmit a file to an FTP server Change the data transfer type for the file File Writing Failed Please see Help for details 356 200 204Close Blinks The MFP failed to write to a file Storage Space...

Page 262: ...he MFP failed to establish a CIFS connection Change the name of the shared folder Insert USB Memory USB Memory Disconnected Lights up USB memory is disconnected Insert a USB memory into the USB memory...

Page 263: ...200 204Close Lights up A Postscript error occurred This message is cleared by pressing the STOP key Deleting data Lights up Cancelling received data Lights up If a paper jam occurs while the SETTING k...

Page 264: ...key Received invalid data Please see Help for details 356 200 204Close Blinks The MFP received and deleted invalid data 500 Install Paper on MPTray Please set paper MEDIA_SIZE To cancel select Cancel...

Page 265: ...n the printer Install the paper cassette Access limitation error Monochrome printing was performed due to the color printing limitation Please see Help for details 356 200 204Close Lights up A color p...

Page 266: ...200 204Close Lights up A print job sent by a user who is not authorized for printing is deleted Warming Up Lights up The MFP is warming up or cooling down Wait for a while without turning off the MFP...

Page 267: ...n the status menu 2 Be sure that Trouble Status is selected and then press OK 3 Press the down arrow key to select the item you want to check and then press OK Checking the Device and Job Status You c...

Page 268: ...er the standby mode If the sleep mode is inconvenient for you disable it from the SETTING key Admin Setup User Install Power Save Sleep The MFP is turned off Turn on the MFP An Ethernet or USB cable i...

Page 269: ...display screen and printing cannot be done Press the SETTING key and select Admin Setup Print Setup Print menu Printer Adjust Wait Timeout and then select a longer time The default setting is 40 seco...

Page 270: ...cable An USB hub is being used Directly connect the MFP to the computer Printer driver is not installed correctly Reinstall printer driver Cause Remedy The MFP is off line Right click the OKI MC561 i...

Page 271: ...s not solve the problem call your local service dealer For problems caused by an application contact the manufacturer of the application USB For Windows Symptom Remedy An icon of the MFP is not create...

Page 272: ...FILE and then click Next 4 Complete the setup following the on screen instructions 5 On the Devices and Printers or Printers Printers and Faxes right click the icon of the second or later driver and s...

Page 273: ...an administrator If you click No the installer or utility does not start Network Extension Help is not displayed The Help function is not supported The User Account Control dialog appears When you la...

Page 274: ...ws Vista to run the installer or utility as an administrator If you click Cancel the installer or utility does not start Color Correct Utility The User Account Control dialog appears When you launch a...

Page 275: ...User Account Control dialog appears When you launch an installer or utility the User Account Control dialog may appear Click Yes Continue for Windows Vista to run the installer or utility as an admin...

Page 276: ...3 Service Pack 1 Item Symptom Detail Remedy Printer driver You cannot print a file when using the MFP as a shared printer on a network On the server click start and then select Control Panel Security...

Page 277: ...MFP from a remote computer Click start and then select Control Panel Security Center Windows Firewall Select the Exception tab and click Add Program Select the following files and then click Open OK...

Page 278: ...ge to search Unable to access the MFP from a remote computer Click start and then select Control Panel Security Center Windows Firewall Select the Exception tab and click Add Port Add the port number...

Page 279: ...initializing is done Is your document properly loaded on the MFP Load the document properly on the MFP Is there paper in the tray Load paper in the tray Or check that the paper casette is installed on...

Page 280: ...error message and remove any jammed paper Is there an empty toner cartridge Replace it with a new toner cartridge Is the image drum unit at the end of its life Replace it with a new image drum unit I...

Page 281: ...e size of your document compatible for making mixed size copies Use documents of sizes supported for mixed size copying Is paper of all the sizes of your original loaded Load paper of the required siz...

Page 282: ...document loaded on the paper tray Load the proper size paper for the document Is the zoom ratio properly set Set the proper zoom ratio Is Repeat set to ON Set Repeat to OFF A part of the document imag...

Page 283: ...ing displayed on the display screen The MFP is preparing wait until it starts copying A copy job is cancelled Is any error occurring A copy job is cancelled when specific errors occur while copying Cl...

Page 284: ...ument even Did you load a document other than A4 letter or legal 13 13 5 14 on the ADF Only A4 letter and legal 13 13 5 14 size documents can be sent from the ADF The MFP does not send a fax even thou...

Page 285: ...to the MFP Connect the telephone cable correctly Is there enough memory Check the available memory Unable to receive a fax manually Did you put down the handset before pressing Mono Start Press Mono S...

Page 286: ...r than Plain or Recycled in Media Type for the paper tray used for fax reception Specify Plain or Recycled in Media Type for the paper tray used for fax reception Symptom Point to check Remedy Cannot...

Page 287: ...s the SMTP server address setting correct Check the SMTP server setting Is the POP3 server address setting correct Check the POP3 server setting Is the DNS server address setting correct Check the DNS...

Page 288: ...e the toner cartridge Foreign materials may be present on the image drum Replace the image drum unit The light shielding film of the image drum unit is dirty Wipe the film with a soft tissue paper The...

Page 289: ...The settings of media type and width are incorrect Press the SETTING key and select Paper Setup the paper tray you are using and then select the proper values for Media Type and Media Weight Or select...

Page 290: ...r Color Setting is improperly configured Press the SETTING key and select Admin Setup Print Setup Print menu Printer Adjust and then change the value for Paper Black Setting or Paper Color Setting Ver...

Page 291: ...3 5 inches the fuser unit is damaged Replace the fuser unit The image drum unit has been exposed to light Place the image drum unit back into the MFP and leave it for a few hours If it does not solve...

Page 292: ...key and select Paper Setup the paper tray you are using and then select the proper values for Media Type and Media Weight Or select the thicker values for Media Weight The paper is recycled Press the...

Page 293: ...d Do color matching from the printer driver The color balance is out of adjustment Press the SETTING key and select Admin Setup Print Setup Color Menu and then do Adjust Density Color registration is...

Page 294: ...ce it with new paper The paper is unsuitable Use supported paper The document glass or white sheet on the under side of the document glass cover is dirty Clean the document glass and white sheet The e...

Page 295: ...rty Clean the paper holding roller and white sheet The paper size is bigger than the size of the document when the zoom ratio is set to 100 Use paper of the same size as the document The orientation o...

Page 296: ...t is not ejected from the MFP The document jammed Remove the jammed document and re load it The document often jams The document is not appropriate for the MFP Use an appropriate document The document...

Page 297: ...the MP tray The edges of the paper are not kept even Fan the paper and even up the edges There is only one sheet of paper in the tray Load several sheets of paper You have added new paper onto the pa...

Page 298: ...op cover The paper gets folded or wrinkled The paper is moist or has a static charge Use paper stored in proper temperature and humidity conditions The paper is light Press the SETTING key and then se...

Page 299: ...local service dealer Symptom Cause Remedy Turned on the MFP but it stays Off Line The AC cable is unplugged Turn off the MFP and then plug in the AC cable firmly The power is out Check if the power is...

Page 300: ...e Something may be wrong with the printing function Press the SETTING key and select Reports Configuration and print out the configuration list to check the printing performance The interface is disab...

Page 301: ...side is high This is not a malfunction You can proceed with the operation It takes a while to start printing The MFP is warming up from the power save or sleep mode Press the SETTING key and select Ad...

Page 302: ...ur local service dealer The image data stored in memory has been erased More than 72 hours has passed after the MFP was turned off The stored image data is kept for 72 hours A report is printed out bu...

Page 303: ...During a call You can continue talking During a fax transmission The communication stops When the electricity supply is restored the MFP automatically starts transmitting the fax whose transmission st...

Page 304: ...memory is lost The report shows what data is lost by listing the following information Document type Fcode box number Fcode box name Destination sender name Fcode secure communication F code bulletin...

Page 305: ...w keys press the key repetitively to go to the selection SD Memory Card______________ Initializing the SD Card MC561 and CX2731 MFP only Important Initializing an SD memory card will erase all data st...

Page 306: ...at the whole SD card or you can format particular partitions individually Formatting the Entire SD Card Important When you reformat an entire SD memory card the following data is deleted SData stored...

Page 307: ...nd re enable the Initial Lock a Press the SETTING key on the control panel b Press the down arrow key to select Admin Setup then press OK c Enter the password d Use the arrow keys to select Enter then...

Page 308: ...ow key to select Disable then press OK d Press the left arrow key to go back up to Management then press OK 7 Reformat the SD card partition a Press the down arrow key to select SD Card Setup then pre...

Page 309: ...y to go back up to the main screen Flash Memory________________ Initializing the Flash Memory Flash memory has saved mail templates font data etc stored on it Important When you initialize a flash mem...

Page 310: ...ress OK d Press the left arrow key to go back up to Management then press OK 7 Reformat the Flash Memory a Press the down arrow key to select Flash Memory Setup then press OK b Make sure that Initiali...

Page 311: ...eted Stored documents on the Fcode bulletin board Fax jobs that have not been sent Received fax jobs in secure boxes Registered job macros Dialing logs E mail logs 1 Press the SETTING key on the contr...

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