Chapter 4 Troubleshooting
4-5
Face-down tray
paper full
The face-down tray has become full (approx. 500 pages).
You must remove all printed pages from the face-down tray. When the printer senses that the face-
down tray is empty again, it will continue printing into the face-down tray.
Load Cassette 1(to
4)
(paper size)/(paper type)*
*(paper size) and (paper
type) are displayed flashing
alternately.
There is data for printing that matches with a paper cassette setting (paper size, paper type), but
there is no paper in the paper cassette.
Set paper into the paper source as displayed on the operator panel, and press the
GO
key to restart
printing. However, the paper cassette numbers (
3 to 4
) are only displayed when there is an
option paper feeder installed.
Or, if you want to print from a different paper source press the or key to display
Use
alternative?
and you can change the source for paper feeding.
After selecting a paper source and pressing the
MENU
key,
Paper Handling >
appears. By
pressing the key, the paper type settings menu appears. After setting the correct paper type,
press the
ENTER
key and printing starts.
Load MP tray
(paper size)/(paper type)*
*(paper size) and (paper
type) are displayed flashing
alternately.
There is no paper cassette set (paper size, paper type) that matches with the data for printing, so
printing is done from the MP tray.
Set paper into the MP tray that matches the paper size and type shown on the display and press
the
GO
key to restart printing.
Or, if you want to print from a different paper source, press the or key to display
Use
alternative?
and you can change the source for paper feeding.
After selecting a paper source and pressing the
MENU
key,
Paper Handling >
appears. By
pressing the key, the paper type settings menu appears. After setting the correct paper type,
press the
ENTER
key and printing starts.
Load path error
The load path is open.
Close the path.
Missing
paper cassette #
The paper cassette # (
#=1
to
5
) is not installed correctly.
•
Install the paper cassette properly that is displayed in "#".
•
Check the paper size dial of the paper cassette displayed in "#" is set in the correct position.
Paper cassette numbers ("#") are displayed only when option paper feeders are
installed.
Missing
toner container
Install the process unit or toner container.
Toner Container Replacement on page 3-1
The printer does not operate when this message is displayed.
Missing
duplexer
The option duplexer is not Installed.
The option duplexer installed has been removed or installed incorrectly.
Re-install the duplexer correctly.
Option interface
Error ##
A failure has occurred with the option network interface card.
Check the option network interface card installed in the printer.
Paper jam
###############
A paper jam has occurred.
Open the printer's cover(s) or the paper cassette(s) and correct the paper jam (or paper mis-
feeding in the paper cassette). The location of the paper jam is also indicated in place of the
#
’s.
Online help messages which are useful for correcting the paper jam will be displayed by pressing
the
key. (See
Correcting a Paper Jam on page 4-8
Replace toner
The printer has stopped due to lack of toner.
Replace the toner container using a new toner kit. The printer does not operate when this
message is displayed. See
Toner Container Replacement on page 3-1
Toner low
Toner is running low.
Replace the toner container using a new toner kit and upon completion of replacement, clean the
internal parts of the printer. See
Toner Container Replacement on page 3-1
:Alarm buzzer sounds when an error occurs. Press the
CANCEL
key to stop the alarm buzzer.
(Continued on next page)
Message
Corrective Action
?