Oce WP20, Operation Manual

Page: 80 / 110

Chapter 4 Troubleshooting
4-3
Faint or blurred printing
Check the EcoPrint setting.
When this setting is
On
, switch it to
Off
on the operator panel.
Check the operator panel.
•
If the
Toner low
message is displayed and the
ATTENTION
indicator is flashing, install a new toner kit. See Setting EcoPrint
on page 1-33
.
•
Make sure the paper type setting is correct. See Paper Type on
page 2-6
.
Clean the charger wire.
Open the printer top and front covers. Remove the process unit and
clean the charger wire by moving the charger cleaner (green-colored)
to the right and left two or three times. See
Cleaning on page 3-3
.
Grey background
Check the operator panel.
If the
Toner low
message is displayed and the
ATTENTION
indicator is flashing, install a new toner kit. See Toner Container
Replacement on page 3-1
.
Check the process unit installation.
Open the printer top and front covers. Check that the process unit is
correctly installed.
Dirt on the top edge or back of the paper
Check the transfer roller (black-
colored).
Open the printer top and front
covers. Remove the process unit
and check the transfer roller.
If the transfer roller is dirty with
toner, try printing several pages.
Check the registration roller
(metal).
Open the printer top and front covers. Remove the process unit and
check the registration roller.
If the registration roller is dirt with toner, wipe it away with the
wiper cloth supplied with the toner kit.
Characters out of position
Check the file or program.
Check whether the problem is being caused by a PRESCRIBE
command error. If the problem occurs only with a specific file or
program, the most likely cause is an error in a parameter to a
command or command syntax.
Printed Results Corrective Action