Chapter 4 Troubleshooting
4-2
As the following table shows, there are many possible causes of print quality problems, such as blank output. The troubleshooting
procedure for each type of problem is explained below. If you still can not solve the problem, contact your Kyocera Mita dealer.
Print Quality Problems
Printed Results
Corrective Action
All-black printout
Contact your Kyocera Mita dealer.
Dropouts, horizontal streaks, stray dots
Clean the
charger wire.
Open the printer top and front covers. Remove the process unit and
clean the charger wire by moving the charger cleaner (green-colored)
to the right and left two or three times. See
Black or white vertical streaks
Check the operator panel.
If the
Toner low
message is displayed and the
ATTENTION
indicator is flashing, install a new toner kit. See
.
Clean the charger wire.
Open the printer top and front covers. Remove the process unit and
clean the charger wire by moving the charger cleaner (green-colored)
to the right and left two or three times. See
Check the charger cleaner position.
Open the printer top and front covers. Remove the process unit and
check the charger cleaner (green-colored) is in the correct position.
See
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