Nortel IW SPM IP Manual Download

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IW SPM IP Fault Management

Nortel Networks Confidential

Clearing a PROTFAIL alarm

At the MAP terminal

Access the PM level of the MAP screen by typing

>MAPCI;MTC;PM

and pressing the Enter key.

Example of a MAP screen:

Show the state of all PMs by typing

>STATUS

and pressing the Enter key.

Post the all of the SPMs by typing

>POST SPM all

and pressing the Enter key.

Example of a MAP screen:

SysB

ManB

OffL

CBsy

ISTb

InSv

Summary of Contents for IW SPM IP

Page 1: ...ndicates that the system can no longer perform its design function The alarm condition requires immediate correcting action so that the performance of the system can return to its design function Major alarm A major alarm indicates lost redundancy The next fault of the same type can cause a reduction or complete loss of service There is no backup if another fault occurs on the active system this a...

Page 2: ...og report example for SPM630 log gives an example of an information log Figure 1 Log report example for SPM630 log Figure 2 Log report example for SPM332 log shows a REX failure log along with explanations for the various fields Figure 2 Log report example for SPM332 log SPM630 Feb 07 10 22 11 4700 INFO Device Protection From Working Location SPM 01 OC3 01 To Spare Field Description SPM REX Aborte...

Page 3: ...ault Management Nortel Networks Confidential 3 Copyright 2004 Nortel Networks Tools and utilities Fault management for alarms and logs is performed through the Maintenance and Administration Position MAP terminal ...

Page 4: ...IWBM601 The audit finds a problem and performs a corresponding action For Example an audit action occurs when a bridge has incorrect connectivity or a pointer to a bridge s protected data is corrupt IWBM602 No bridge available info IWBM603 Audit log info IWBM700 Maintenance action log info IWBM800 Number of available IW bridges exceeds the first threshold when attempting to retrieve and IW bridge ...

Page 5: ...ssible causes for the LINK300 log LINK500 Logs generated from the MS and ENET for the DS 512 links NODE300 Logs related to hardware faults in the RMs and CEM Refer to log NODE303 below NODE302 Software Alarm NODE303 Logs to indicate Wrong Application Data on the CEM Core Integrated Node Maintenance INM detected wrong application data for one of the following reasons CEM restarted with wrong applic...

Page 6: ...causes the affected RM to change to an ISTB state Critical A Critical fault reported by the active CEM causes the RM to change to a SYSB state and spare if it is active Faults reported by the inactive CEM affect the RM state when that CEM becomes active if they are not cleared prior to that CEM becoming active The problem description field contains a text string indicating which problem occurred T...

Page 7: ...e during post RTS wait period SWACT step failed either rejected or failed from Local Agent Note If the reason in SPM333 is RESET OOS test or RTS step collect NODE500 and NODE600 logs A SYSB alarm will be raised on the MAP and PM Alarm Banner will be highlighted SPM335 A device had a protection switch failure Clear the PROTFAIL alarm using the appropriate procedure SPM340 Fail CM Warm Swact SPM341 ...

Page 8: ...over or acquire SPM600 Logs generated when the MS changes synchronization modes and is unable to notify an in service SPM of the change SPM630 A successful sparing event has occurred SPM632 SPM REX Info A log generated to record the start time of REX operation SPM633 SPM REX Success A successful REX operation has occurred Note Node 500 logs report state changes on the CEM during REX tests SPM642 A...

Page 9: ... Erase flash command failed and Erase flash command is rejected None This is an information log The log displays the CEM and SPM number on which the Erasefl command is executed in addition to the userid of the craft who initiated the command SPM700 DDM audit fail SPM701 DDM audit succeeded SPM702 DDM dynamic update failed VOIP800 Cyclical Redundancy Check CRC alignment error VOIP801 Undersize pack...

Page 10: ...Application Data Action Check and re connect DS 512 Links correctly Integrated Node Maintenance Detailed Information Trouble Reason DS 512 Link Links may be misconnected Trouble Detail CEM in Slot slot_number 7 or 8 has Application Data of CEM cem_number 0 or 1 VOIP809 Packets lost VOIP810 Decoder under run IW SPM IP fault management indicators Log name and number Explanation Log NODE303 format Fi...

Page 11: ...ail Provides more information about the trouble condition Log NODE303 format Field Description Log SPM300 format Field Description TBL Indicates the trouble condition with the node Device Fault Report Indicates that the information to follow is a device fault report on the indicated device Location Indicates the location of the peripheral event and device to which the event applies Status Indicate...

Page 12: ...f the inactive CEM becomes active while this condition exists the RM will go SYSB If this log occurs 1 Collect sysbuf and aer display all from the inactive CEM dshell 2 Try to remlogin to the RM from the inactive CEM If this fails remlogin to the RM from the active CEM Collect the footprint logs from the RM 3 BSY RTS the RM 4 If the log reoccurs BSY RESETMOD RTS the inactive CEM SPM332 log REX tes...

Page 13: ...urs Stability check on CPK type CPK no failed CPK state in the past 12 hours SPM REX aborted CEM RM had an alarm raised in the past 12 hours Stability check on CPK type CPK no failed Alarm name alarm in the past 12 hours SPM REX aborted CEM RM has been in Patched Loaded Provisioned within the stability period Stability check on CPK type CPK no failed Event name in the past stability period hours S...

Page 14: ... on RM type RM no SPM REX aborted Long duration maintenance activity in progress on CEM CEM CEM no Long maintenance activity in progress SPM REX aborted REX test aborted by manual ABTK command from CEM MAP level Rex test aborted manually SPM REX aborted REX test aborted by the system REX REX test aborted by the system SPM REX aborted SPM332 log REX test failure Failure reason Explanation ...

Page 15: ...s on the SPM At the MAP level 1 Post the SPM by typing MAPCI MTC PM POST SPM spm_no and pressing the Enter key where spm_no is the number of the SPM 0 to 85 Example of a MAP screen 2 Display alarms on the RMs on the SPM by typing QUERYPM FLT and pressing the Enter key 3 Display alarms on the SPM by typing LISTALM and pressing the Enter key ...

Page 16: ...AP terminal 1 Access the PM level of the map screen by typing MAPCI MTC PM and pressing the Enter key 2 Display all the inservice trouble ISTb SPMs by typing DISP STATE ISTb SPM and pressing the enter key 3 Post each ISTb SPM by typing POST SPM spm_no and pressing the Enter key where spm_no is the number of the SPM 0 to 85 Example of a MAP screen ...

Page 17: ...r key Example of a MAP screen 6 Record the number of each SPM exhibiting the CLKOOS condition 7 Access the MTC level of the MAP screen by typing MAPCI MTC and pressing the Enter key SPM 11 CEM 0 Act ISTb Loc Row F FrPos 64 ShPos 6 ShId 0 Slot 7 Default Load SPMLOAD Clock Input Ref Source Current Mode SPM 11 CEM 0 Act ISTb Loc Row F FrPos 64 ShPos 6 ShId 0 Slot 7 Default Load SPMLOAD Clock Input Re...

Page 18: ...M 12 Clear sync fault condition on downstream equipment driving the OC3 into the SPM Note Once a sync fault condition is corrected the SPM clears the CLKOOS condition but there will be a delay of between 20 and 40 minutes while the SPM evaluates the stability of the OC3 carrier frequency 13 List the alarms on the CEM by typing LISTALM and pressing the Enter key 14 Force the CEMs to switch activity...

Page 19: ...CEM 0 or 1 16 List the alarms on the CEM by typing LISTALM and pressing the enter key 17 Force the CEMs to switch activity by typing PROT FORCE QUIT and pressing the Enter key 18 Select the active A CEM by typing SELECT CEM cem_no and pressing the Enter key where cem_no is the number of the active CEM 0 or 1 19 List the alarms on the CEM by typing LISTALM and pressing the Enter key Example of a MA...

Page 20: ... of support 22 You have completed this procedure Return to the CI level of the MAP screen by typing QUIT ALL and pressing the Enter key If the alarm list shows Do None step 22 CLKOOS step 20 If the alarm list shows Do None step 22 CLKOOS step 21 SPM 11 CEM 0 Act ISTb Loc Row F FrPos 64 ShPos 6 ShId 0 Slot 7 Default Load SPMLOAD Clock Input Ref Source Current Mode ListAlm ListAlm SPM 11 CEM 0 SEVER...

Page 21: ...splay the SPMs that are in service trouble by typing DISP STATE ISTB SPM and pressing the Enter key 4 Record the number of the SPMs 5 Post each in service trouble SPM by typing POST SPM spm_no and pressing the Enter key where spm_no is the number of the SPM 0 to 85 6 Determine which of the modules is in service trouble ISTb and select the modules by typing SELECT module_type module_no and pressing...

Page 22: ...e number of the spare circuit pack Note For CEMs the active_cpk and spare_cpk parameters are not required 10 11 Load the CEM with its software load by typing LOADMOD INSVLD and pressing the Enter key Go to step 13 12 Download matching software for the circuit pack by typing LOADMOD MATE active_cpk If the circuit pack is Do a CEM step 11 any other circuit pack step 12 SPM 3 OC3 1 Act ISTb Loc Row E...

Page 23: ...e_cpk and spare_cpk parameters are not required 14 Return to the posted circuit pack by typing QUIT and pressing the Enter key 15 List the alarms on the module by typing LISTALM and pressing the Enter key 16 Determine whether the alarm has cleared 17 Perform an in service test on the module by typing TST and pressing the Enter key Example of a MAP screen 18 Determine the test condition of the modu...

Page 24: ...UIT and pressing the Enter key 22 Manual busy the module by typing BSY and pressing the Enter key 23 Perform an out of service test on the module by typing TST and pressing the Enter key 24 Determine the test condition of the module 25 Return the module to service by typing RTS and pressing the Enter key 26 Determine the state of the module 27 Replace the module as appropriate When you have comple...

Page 25: ... 2 Preliminary 02 03 March 2004 Nortel Networks Confidential 25 Copyright 2004 Nortel Networks 31 You have completed this procedure Return to the CI level of the MAP screen by typing QUIT ALL and pressing the Enter key ...

Page 26: ...he Enter key Example of a MAP screen 2 Show the state of all PMs by typing STATUS and pressing the Enter key 3 Display the SPM that are manual busy by typing DISP STATE MANB SPM and pressing the Enter key 4 Record the number of the SPMs 5 Post each manual busy SPM by typing POST SPM spm_no and pressing the Enter key where spm_no is the number of the SPM 0 to 85 Example of a MAP screen SysB ManB Of...

Page 27: ...nter key where module_type is the type of module CEM OC3 DSP VSP or DLC module_no is the number of the module 0 to 27 Example of a MAP screen 7 If the status of the module is ManB determine why the module was manual busied Continue with Step 8 as soon as possible 8 Return the module to service by typing RTS and pressing the Enter key SPM 3 OC3 1 Act mANb Loc Row E FrPos 8 ShPos 24 ShId 0 Slot 10 P...

Page 28: ... this point 13 List the alarms on the module by typing LISTALM and pressing the Enter key 14 Determine whether the alarm has cleared 15 For further assistance contact the personnel responsible for the next level of support 16 You have completed this procedure Return to the CI level of the MAP screen by typing QUIT ALL and pressing the Enter key If the module is Do InSv Step 16 SysB or IstB Step 10...

Page 29: ...screen by typing MAPCI MTC PM and pressing the Enter key Example of a MAP screen 2 Display all the system busy SPMs by typing DISP STATE MANB SPM and pressing the Enter key 3 Record the number of the SPMs 4 Post each manua busy not available SPM by typing POST SPM spm_no and pressing the Enter key where spm_no is the number of the SPM 0 to 85 Example of a MAP screen SysB ManB OffL CBsy ISTb InSv P...

Page 30: ... a MAP screen 6 Determine whether the ENET links are in service If the status of the ENET links is Do OK Step 9b NA or UR Step 7 SPM 11 CEM 0 Act SysB NA Loc Row F FrPos 64 ShPos 6 ShId 0 Slot 7 Default Load SPMLOAD Clock Input Ref Source Current Mode Trnsl Link 1 ENET 0 0 30 0 Status OK Link 2 ENET 1 0 30 1 Status NA Link 3 ENET 0 0 30 2 Status OK Link 4 ENET 1 0 30 3 Status OK ...

Page 31: ...r key 9 Perform the following substeps to record ENET information a List the status of the ENET links by typing TRNSL and pressing the Enter key Example of a MAP screen b Record the ENET shelf number 30 in the example above 10 Do the following substeps to determine the MS card numbers a At the CI level of MAP screen locate the MS card that the ENET is connected to by typing TABLE ENINV and pressin...

Page 32: ... under MSCARD0 and MSCARD1 6 and 10 in the example above 11 Locate the MS cards by typing MAPCI MTC MS SHELF 0 CARD ms_card_no and pressing the Enter key where ms_card_no is the number of the MS card Example of a MAP screen CI table eninv MACHINES NOT IN SYNC DMOS NOT ALLOWED JOURNAL FILE UNAVAILABLE DMOS NOT ALLOWED TABLE ENINV heading ENKEY ENCLASS FRTYPE FRNO FRPEC SHPEC MSCARD0 MSLINK0 MSPORT0...

Page 33: ... and 12b to check the MS ports on that card INSERT TABLE If the status of the MS ports shows Do OK for all four ports Step 15 NA or UR for any port Step 13 Message Switch Clock Shelf 0 Inter MS Link 0 1 MS 0 Master F R R MS 1 S Slave C C C Shelf 0 1 1 1 1 1 1 1 1 1 1 2 2 2 2 2 2 2 Card 1 2 3 4 5 6 7 8 9 0 1 2 3 4 5 6 7 8 9 0 1 2 3 4 5 6 Chain MS 0 F F F MS 1 C C C C C C C C C C C C C C C C C C C C...

Page 34: ...f you are not familiar with the procedures required to restore MS ports to service 14 List the alarms on the SPM by typing LISTALM and pressing the Enter key 15 For further assistance contact the personnel responsible for the next level of support 16 You have completed this procedure Return to the CI level of the MAP screen by typing QUIT ALL and pressing the Enter key If the alarm list shows Do N...

Page 35: ...he PM level of the MAP screen by typing MAPCI MTC PM and pressing the Enter key Example of a MAP screen 2 Show the state of all PMs by typing STATUS and pressing the Enter key 3 Post all of the SPMs by typing POST SPM all and pressing the Enter key 4 List the alarms on each SPM by typing LISTALM and pressing the Enter key Example of a MAP screen SysB ManB OffL CBsy ISTb InSv PM 1 1 1 3 2 12 ...

Page 36: ...e InSv CBsy or IsTb and select the modules by typing SELECT module_type module_number and pressing the Enter key where module_type is the type of module OC3 DSP VSP or DLC module_no is the number of the module 0 to 27 7 Locate the NOSPARE alarms on each module by typing PROT LISTALM and pressing the Enter key 8 Determine the state of the module from the LISTALM display Example of a MAP screen ...

Page 37: ...the Enter key 11 List the alarms on the module at the protection level by typing PROT LISTALM and pressing the Enter key Example of a MAP screen If the module is Do OffL Step 9 ManB Step 10 in any other state Step 13 SPM 16 InSv Prot Grp VSP_GRP 1 Mode Non revertive Schema m_for_n Sh0 U R A Stat Sh0 U R A Stat Sh1 U R A Stat Sh1 U R A Stat 1 8 1 0 W A ManB 8 2 9 2 1 W A ManB 9 3 10 3 10 4 11 4 11 ...

Page 38: ... If the alarm list indicates Do NOSPARE Step 13 None Step 21 If the module is Do SysB Step 14 in any other state Step 20 If the test results show Do Test passed Step 16 Test failed Step 19 ListAlm ListAlm VSP_GRP 1 SEVERITY ALARM ACTION Critical None Major None Minor None No_Alarm None SPM 3 OC3 1 Act ISTb Loc Row E FrPos 8 ShPos 24 ShId 0 Slot 10 Prot Grp 1 Default Load SPMLOAD Prot Role Spare Cl...

Page 39: ...ressing the Enter key 18 Determine whether the NOSPARE alarm has cleared 19 Replace the module as appropriate When you have completed the procedure return to this point 20 For further assistance contact the personnel responsible for the next level of support 21 You have completed this procedure Return to the CI level of the MAP screen by typing QUIT ALL and pressing the Enter key If the alarm list...

Page 40: ...he MAP terminal 1 Access the PM level of the MAP screen by typing MAPCI MTC PM and pressing the Enter key Example of a MAP screen 2 Show the state of all PMs by typing STATUS and pressing the Enter key 3 Post the all of the SPMs by typing POST SPM all and pressing the Enter key Example of a MAP screen SysB ManB OffL CBsy ISTb InSv PM 1 1 1 3 2 12 ...

Page 41: ... select the modules by typing SELECT module_type module_no and pressing the Enter key where module_type is the type of module OC3 DSP VSP or DLC module_no is the number of the module 0 to 27 Example of a MAP screen 6 Locate the PROTFAIL alarms on each module by typing LISTALM and pressing the Enter key Example of a MAP screen SPM 3 OC3 1 InAct OffL Loc Row E FrPos 8 ShPos 24 ShId 0 Slot 10 Prot Gr...

Page 42: ...yping RTS and pressing the Enter key If the module is Do SysB Procedure 8 in any other state Procedure 11 If the test results show Do Test passed Procedure 10 Test failed Procedure 12 ListAlm ListAlm SPM 11 OC3 SEVERITY ALARM ACTION Critical None Major PROTFAIL RPT Minor None No_Alarm None SPM 11 OC3 1 Act ISTb Loc Row E FrPos 8 ShPos 24 ShId 0 Slot 10 Prot Grp 1 Default Load SPMLOAD Prot Role Spa...

Page 43: ...L from_unit_no to_unit_no and pressing the Enter key where from_unit_no is the number 0 to 27 of the module with the alarm to_unit_no is the number 0 to 27 of the inactive module in the same protection group Example of a MAP screen 15 List the alarms on the module by typing LISTALM and pressing the Enter key 16 Determine whether the alarm has cleared 17 For further assistance contact the personnel...

Page 44: ... IP Fault Management Nortel Networks Confidential 44 Copyright 2004 Nortel Networks 18 You have completed this procedure Return to the CI level of the MAP screen by typing QUIT ALL and pressing the Enter key ...

Page 45: ...pressing the Enter key Example of a MAP screen 2 Show the state of all PMs by typing STATUS and pressing the Enter key 3 Display the SPMs that are system busy by typing DISP STATE SYSB SPM and pressing the Enter key 4 Record the number of the SPMs 5 Post each system busy SPM by typing POST SPM spm_no and pressing the Enter key where spm_no is the number of the SPM 0 to 85 Example of a MAP screen S...

Page 46: ...yping SELECT module_type module_no and pressing the Enter key where module_type is the type of module CEM OC3 DSP VSP or DLC module_no is the number of the module 0 to 27 Example of a MAP screen 7 Test the module by typing TST and pressing the Enter key SPM 3 OC3 1 InAct OffL Loc Row E FrPos 8 ShPos 24 ShId 0 Slot 10 Prot Grp 1 Default Load SPMLOAD Prot Role Spare ...

Page 47: ...dures When you complete the card replacement procedure go to Step 12 of this procedure 12 List the alarms on the module by typing LISTALM and pressing the Enter key 13 Determine whether the alarm has cleared 14 For further assistance contact the personnel responsible for the next level of support 15 You have completed this procedure Return to the CI level of the MAP screen by typing QUIT ALL and p...

Page 48: ...yping MAPCI MTC PM and pressing the Enter key Example of a MAP screen 2 Display all the system busy SPMs by typing DISP STATE SYSB SPM and pressing the Enter key 3 Record the number of the SPMs 4 Post each system busy not available SPM by typing POST SPM spm_no and pressing the Enter key where spm_no is the number of the SPM 0 to 85 Example of a MAP screen SysB ManB OffL CBsy ISTb InSv PM 1 1 1 3 ...

Page 49: ...Example of a MAP screen 6 Determine whether the ENET links are in service If the status of the ENET links is Do OK Step 9b NA or UR Step 7 SPM 11 CEM 0 Act SysB NA Loc Row F FrPos 64 ShPos 6 ShId 0 Slot 7 Default Load SPMLOAD Clock Input Ref Source Current Mode Trnsl Link 1 ENET 0 0 30 0 Status OK Link 2 ENET 1 0 30 1 Status NA Link 3 ENET 0 0 30 2 Status OK Link 4 ENET 1 0 30 3 Status OK ...

Page 50: ...ping TRNSL and pressing the Enter key Example of a MAP screen b Record the ENET shelf number 30 in the example above 10 Do the following substeps to detemine the MS card numbers a At the CI level of MAP screen locate the MS card that the ENET is connected to by typing TABLE ENINV and pressing the Enter key b Create a heading for the tuple by typing HEADING and pressing the Enter key If the alarm l...

Page 51: ...nd 10 in the previous example 11 Locate the MS cards by typing MAPCI MTC MS SHELF 0 CARD ms_card_no and pressing the Enter key where ms_card_no is the number of the MS card Example of a MAP screen CI table eninv MACHINES NOT IN SYNC DMOS NOT ALLOWED JOURNAL FILE UNAVAILABLE DMOS NOT ALLOWED TABLE ENINV heading ENKEY ENCLASS FRTYPE FRNO FRPEC SHPEC MSCARD0 MSLINK0 MSPORT0 FLOOR0 ROW0 FRPOS0 SHELF0 ...

Page 52: ... 12b to check the MS ports on that card If the status of the MS ports shows Do OK for all four ports Step 15 NA or UR for any port Step 13 Message Switch Clock Shelf 0 Inter MS Link 0 1 MS 0 Master F R R MS 1 S Slave C C C Shelf 0 1 1 1 1 1 1 1 1 1 1 2 2 2 2 2 2 2 Card 1 2 3 4 5 6 7 8 9 0 1 2 3 4 5 6 7 8 9 0 1 2 3 4 5 6 Chain MS 0 F F F MS 1 C C C C C C C C C C C C C C C C C C C C C C C C C Card 0...

Page 53: ...upport if you are not familiar with the procedures required to restore MS ports to service 14 List the alarms on the SPM unit by typing LISTALM and pressing the Enter key 15 For further assistance contact the personnel responsible for the next level of support 16 You have completed this procedure Return to the CI level of the MAP screen by typing QUIT ALL and pressing the Enter key If the alarm li...

Page 54: ...able MNNODE The COTLOW alarm is configured to be reported while the MFLOW alarm is configured to not be reported Example of alarm reporting configuration At the MAP level 1 Access table MNNODE by typing TABLE MNNODE and pressing the Enter key 2 Begin the table addition by typing ADD and pressing the Enter key 3 Answer each of the prompts with the required datafill provided by the table range Examp...

Page 55: ...MF 75 RSRUTLIM ALRMCTRL COTLOW MJ RPT ALRMCTRL MFLOW MN NRPT ALRMCTRL PATCHFAIL MN RPT ALARMCTRL EXECTAB TUPLE TO BE ADDED SPM 1 ALARMREPORTS DMSCP 0 SYNC INTERNAL 15 COT 75 MF 75 COTLOW MJ RPT MFLOW MN NRPT PATCHFAIL MN RPT ENTER Y TO CONFIRM N TO REJECT OR E TO EDIT Y TUPLE ADDED JOURNAL FILE INACTIVE 4 Exit table MNNODE by typing QUIT and pressing the Enter key ...

Page 56: ...M in table MNCKTPAK The procedure shows how to datafill each possible alarm severity Example alarm severity datafill At the MAP level 1 Access table MNCKTPAK by typing TABLE MNCKTPAK and pressing the Enter key 2 Begin the table addition by typing ADD and pressing the Enter key 3 Answer each of the prompts with the required datafill provided by the table range Example This is an example of datafill...

Page 57: ...RPT ALRMCTRL MANB MJ RPT ALRMCTRL ISTB MN RPT ALRMCTRL PROTFAIL NA NRPT PEC NTLX72BA RELEASE 01 LOAD DLC16AC TUPLE TO BE ADDED SPM 1 1 1 DLC 0 1 WORKING SYSB CR RPT MANB MJ RPT ISTB MN RPT PROTFAIL NA NRPT NTLX72BA 01 DLC16AC ENTER Y TO CONFIRM N TO REJECT OR E TO EDIT Y TUPLE ADDED 4 Exit table MNCKTPAK by typing QUIT and pressing the Enter key ...

Page 58: ...ion 2 The SRM has gone into the holdover mode as a result of loss of reference signals The alarm clears when holdover is exited HLDOVR24 SPM342 SPM501 SPM642 Two possible causes 1 The CEM clocks have not be synchronized with the network for 24 hours or more 2 The SRM has gone into the holdover mode as a result of loss of reference signals for 24 hours or more The alarm clears when holdover is exit...

Page 59: ...he MS ports NOSPARE SPM300 SPM331 The last spare module in a protection group is not available for service PROTFAIL SPM300 SPM331 SPM500 Protection switching failed for an RM SYSB NODE500 SPM300 SPM331 SPM500 SPM630 A device on the SPM is in a system busy state Indicates RM has gone into SYSB state due to loss of communications or hardware fault SYSBNA ENET311 The SPM node is system busy and not a...

Page 60: ...ks Confidential 60 Copyright 2004 Nortel Networks Viewing logs Viewing logs At the MAP level 1 Access the logutil level by typing LOGUTIL and pressing the Enter key 2 Display logs on your MAP screen by typing START and pressing the Enter key ...

Page 61: ... Confidential 61 Copyright 2004 Nortel Networks Stop logs Stop logs At the MAP level 1 Access the logutil level by typing LOGUTIL and pressing the Enter key 2 Stop the display of logs on your MAP screen by typing STOP and pressing the Enter key ...

Page 62: ... utility level of the MAP screen by typing LOGUTIL and pressing the Enter key 2 Display the log by typing OPEN logname lognumber and pressing the Enter key logname is the name of the log lognumber is the number of the log Example OPEN SPM 311 Note Omitting a log number displays the most recent entry for all of the log numbers associated with a log name 3 You have completed this procedure ...

Page 63: ...reen output Device device not found This device stopped device is already stopped where device is the device on which the logs are running 3 Delete the log from displaying by typing DELREP device rep name and pressing the Enter key where device is the device on which the logs are running rep name is the name of the report log for example PM CM IOD etc If the log had been added previously delrep al...

Page 64: ...ult Management Nortel Networks Confidential 64 Copyright 2004 Nortel Networks device is the device on which the logs are running rep name is the name of the report log you wish to display for example PM CM IOD etc ...

Page 65: ...display At the MAP level 1 Access the logutil level by typing LOGUTIL and pressing the Enter key 2 Delete selected reports from displaying by typing DELREP device rep name and pressing the Enter key where device is the device logs are running on rep name is the name of the report log you wish to suppress for example PM CM IOD etc ...

Page 66: ...P display by typing MAPCI MTC PM 2 Access the SPM screen by typing POST SPM spm_no Example of a MAP screen 3 Access the appropriate card by typing SELECT GEM gem_no Example of an GEM MAP screen Variable Abbreviations Abbreviation Definition spm_no the SPM number assigned to the IW SPM IP 0 to 85 gem_no the number of the GEM card 0 or 1 from_unit_no the number of the active unit 0 or 1 to_unit_no t...

Page 67: ...of service by typing BSY 7 Set the card offline OffL by typing OFFL 8 Wait for the circuit pack to change state and then return to the SPM screen Note The state change from ManB to OffL offline can take up to one minute to complete After the state change completes remove the card SPM 7 GEM 0 Act InSv Loc Row D FrPos 32 ShPos 6 ShId 0 Slot 9 Prot Grp 1 Default Load GEM20BW Prot Role Working SPM 7 I...

Page 68: ...n on the spring lock at the top of each door At the same time carefully pull each door toward you using the finger grip at the bottom of the door Slide the doors back into the retracted position 10 As shown in the following figure unlatch the cable trough door by grasping the thumb grips and pulling up Rotate the cable trough door to the open position CAUTION Static electricity damage While handli...

Page 69: ... the card DANGER Laser radiation exposure The exposed ends of fiber optic cables can emit harmful laser radiation Do not look at the ends of fiber optic cables unless protector caps are in place Disconnect all laser sources when personnel are working with fiber optic cables CAUTION Damage to fiber cables Take care when handling fiber cables Do not crimp or bend fiber cables to a radius of less tha...

Page 70: ... the card is removed 13 As shown in the following figure open the locking levers on the card to be replaced 14 As shown in the following figure while grasping the locking levers gently pull the card towards you until it protrudes about 2 in 5 1 cm from the equipment shelf CAUTION Card lever breakage Holding a card by the levers only can result in lever breakage Once the card has been pulled halfwa...

Page 71: ...e following figure hold the card by the face plate with one hand while supporting the bottom edge with the other hand Gently pull the card toward you until it clears the shelf 16 Place the card you have removed in an electrostatic discharge ESD protective container ATTENTION Cards can weigh up to 9 lbs 4 kg ...

Page 72: ... Examine the fiber connector on the replacement NTLX20BA GEM card and connectors on the fiber cable To prevent eye damage do not look directly into the end of the fiber cables If the fiber connectors and the cable connectors do not mate replace the fiber connectors on the replacement card Each replacement card is shipped with two pairs of spare fiber connectors To select the correct fiber connecto...

Page 73: ...th the other hand Gently slide the card into the shelf 21 Using your fingers or thumbs push on the upper and lower edges of the faceplate to ensure that the card is fully seated in the shelf 22 As shown in the following figure close the locking levers to secure the card CAUTION Damage to fiber cables Take care when handling fiber cables Do not crimp or bend fiber cables to a radius of less than 1 ...

Page 74: ...nt card If both LEDs remain on with the second replacement card contact your next level of support 24 Reconnect the cable from the faceplate of the card 25 Close the cable trough door Close and lock the card access door At the MAP terminal 26 Return to the GEM screen and take the card from the OffL state to ManB state by typing BSY 27 Load the new card with the default software load by typing LOAD...

Page 75: ...ROT screen from the GEM screen and type MANUAL from_unit_no to_unit_no Note 1 Protection switching the card normally requires protection switching of the network devices connected to the card on the external network Refer to the appropriate manufacturer s documentation for the connected equipment Note 2 The MANUAL command without options and the FORCE command can be used only with a CEM card 31 To...

Page 76: ... screen level of the MAP display by typing MAPCI MTC PM and pressing the Enter key 2 Access the SPM screen by typing POST SPM spm_no and pressing the Enter key where spm_no is the number of the SPM 0 to 85 The following illustration is an example of an SPM screen This example may not reflect your SPM screen 3 Access the CEM card by typing SELECT CEM cem_no and pressing the Enter key ...

Page 77: ... the Enter key The following is an example of a Protection screen CM MS IOD Net PM CCS Lns Trks Ext APPL CEM 0 Quit 2 3 Listset 4 5 Trnsl 6 Tst 7 Bsy 8 RTS 9 Offl 10 LoadMod 11 12 Next 13 Select_ 14 QueryMod 15 ListAlm 16 Prot 17 18 SysB ManB OffL CBsy ISTb InSv PM 0 0 0 0 0 1 SPM 0 0 0 0 0 1 COT 0 0 0 0 0 2 SPM 20 CEM 0 Act INSV Loc Row C FrPos 4 ShPos 6 ShId 0 Slot 7 Default Load Clock Input Ref...

Page 78: ...reen 6 Take the CEM card out of service by typing BSY and pressing the Enter key 7 Confirm the command by typing YES and pressing the Enter key CM MS IOD Net PM CCS Lns Trks Ext APPL Protectn 0 Quit 2 3 4 5 6 7 Force 8 Manual 9 10 11 12 13 Select_ 14 15 ListAlm 16 17 18 SysB ManB OffL CBsy ISTb InSv PM 0 0 0 0 0 1 SPM 0 0 0 0 0 1 COT 0 0 0 0 0 2 SPM 11 InSv Prot Grp COT Mode Non revertive Schema N...

Page 79: ...ping TRSL and pressing the Enter key Example of a MAP screen Note In this example the dual self configuration for X and Y are two different shelves and the single shelf configuration for X and Y is one shelf b Record the ENET plane shelf and slot number 0 X 14 and 1 X 14 in the example above 10 Go to the ENET level of the MAP by typing MTC NET and pressing the Enter key The following is an example...

Page 80: ...creen 12 Locate the first ENET card by typing LOCATE 0 slot_no and pressing the Enter key CM MS IOD Net PM CCS Lns Trks Ext APPL CEM 0 Quit 2 3 QueryEN 4 Locate 5 Deload_ 6 7 8 9 10 11 RExTst_ 12 BERT 13 Integ 14 Pathtest 15 System 16 Matrix 17 Shelf_ 18 ENET System Matrix Shelf 0 1 2 3 Plane 0 CSLink Fault F Plane 1 CSLink F MTC ENET 14 12 SHELF 00 Slot 1111111 11122222 22222333 333333 123456 78 ...

Page 81: ...ot has PEC 9X40DA 14 Go to the card level of the ENET by typing CARD slot_no and pressing the Enter key where slot_no is the slot number on the ENET card 0 to 38 Example of a MAP screen Request to LOCATE ENET Plane 0 Shelf 00 Slot 14 submitted Request to LOCATE ENET Plane 0 Shelf 00 Slot 14 passed Site Flr RPos Bay_id Shf Description Slot EqPEC HOST 01 A02 ENC 000 39 ENET 0 00 14 14 9X35BA FRNT HO...

Page 82: ...aced Record the link connections The following example shows the ENET links for a typical dual shelf SPM connection ENET links for a typical dual shelf SPM connection ENET Plane Link SPMCEM Link 0 0 0 1 0 1 0 2 0 2 0 3 0 3 0 4 1 0 1 1 1 1 1 2 SHELF 00 Slot 1111111 11122222 22222333 333333 123456 78 90123456 78901234 56789012 345678 Plane 0 F F S Plane 1 F F FS CARD 14 Front Back DS 512 Links Xpt I...

Page 83: ...the number of the ENET plane 0 or 1 link_no is the number of an ENET link 0 to 4 Repeat the BSY command for each link to the CEM being replaced Do not busy the links to the other CEM 17 Change the PEC field to the new value 1 2 1 3 1 3 1 4 CAUTION Loss of service A temporary interruption of service occurs when ENET links are busied The interruption can affect data calls ENET links for a typical du...

Page 84: ...own on the spring lock at the top of each door At the same time carefully pull each door toward you using the finger grip at the bottom of the door Slide the doors back into the retracted position 19 As shown in the following figure unlatch the cable trough door by grasping the thumb grips and pulling up Rotate the cable trough door to the open position CAUTION Static electricity damage While hand...

Page 85: ...g levers on the card to be replaced CAUTION Card lever breakage Holding a card by the levers only may result in lever breakage Once the card has been pulled half way out of the shelf carefully grasp the card underneath for more secure support and continue to remove the card from the shelf Avoid touching any wires or internal parts on the card Pull up to unlatch ...

Page 86: ...ly squeeze the locking clips on the connector Pull the connector out of the receptacle CAUTION Damage to fiber cables Take care when handling fiber cables Do not crimp or bend fiber cables to a radius of less than 1 in 25 mm DANGER Laser radiation exposure The exposed ends of fiber optic cables can emit harmful laser radiation Do not look at the ends of fiber optic cables unless protector caps are...

Page 87: ...bles in the cable trough Before removing the CEM card ensure that the fiber cables are stored below the bottom level of the card shelf to avoid cable damage when the card is removed 23 As shown in the following figure while grasping the locking levers gently pull the card towards you until it protrudes about 2 in 5 1 cm from the equipment shelf Module connectors links 1 to 4 Fiber cable connector ...

Page 88: ...e following figure hold the card by the face plate with one hand while supporting the bottom edge with the other hand Gently pull the card toward you until it clears the shelf 25 Place the card you have removed in an electrostatic discharge ESD protective container ATTENTION Cards can weigh up to 9 lbs 4 kg ...

Page 89: ...PAK 27 Insert the replacement CEM card into the shelf 28 Open the locking levers on the card 29 As shown in the following figure hold the card by the face plate with one hand while supporting the bottom edge with the other hand Gently slide the card into the shelf DANGER Equipment malfunction Use a replacement card with the same PEC and release to avoid equipment malfunction If the replacement car...

Page 90: ...eriod of time the replacement CEM card may be defective remove the card and replace it with another replacement card If both LEDs remain on with the second replacement card contact your next level of support 33 Reconnect the DS 512 fiber cables as follows Remove the caps on the module and cable connectors Gently guide the cable connector into its receptacle notches Squeeze the locking clip and gen...

Page 91: ... the CEM screen reset the replacement CEM card by typing RESETMOD FW and pressing the Enter key Wait until the MS ports clear and the maintenance activity completes 37 Post the SPM by typing MAPCI MTC PM POST SPM spm_no and pressing the Enter key spm_no is the number of the SPM 0 to 85 38 Select the CEM by typing SELECT cem_no and pressing the Enter key where cem_no is the CEM number 0 or 1 39 Llo...

Page 92: ...The state change from ManB to InSv may take several minutes to complete 41 If the replacement CEM card must be the active CEM go to the protection PROT screen and type MANUAL and press the Enter key Monitor the MAP screen to ensure the change of status occurs 42 You have completed this procedure Return to the CI level of the MAP screen by typing QUIT ALL and pressing the Enter key ...

Page 93: ...LM Replacing an alarm card assembly ALM At the front of the equipment frame 1 Move the lock latches of the power cabling interface unit PCIU to the unlocked position as indicated on the cover Lock latches of the PCIU 2 Lift the cover of the PCIU to gain access to the NTLX58 ALM Front view of PCIU 3 Unscrew the thumbscrew on the front of the ALM ...

Page 94: ...l the fan units will go out but does not impact the operation of the fans 6 Make a clean direct insertion and be sure to fully seat the card Once the pack is inserted the green LEDs on the fan units will light up and the amber SPME frame alarm indicator on the cover of the PCIU will light up temporarily and go out Note Do not rely on the thumb screw to seat the card 7 TIghten the thumb screw 8 Low...

Page 95: ...cing a fan management unit FMU Replacing a fan management unit FMU At the front of the equipment frame 1 Move the lock latches of the power cabling interface unit PCIU to the unlocked position as indicated on the cover Lock latches of the PCIU 2 Raise the cover on the PCIU shelf Top view of PCIU ...

Page 96: ...t out a few inches to unseat them from the NTLX55 cooling units in shelf positions XX and YY 5 Wait two to three minutes to allow the fan blades to come to a complete stop Then completely remove the two fan units in the upper cooling unit directly below the FMUs 6 Unscrew the thumb screw on the front of the FMU FMU with thumb screw DANGER If the fans are not powered down they will try to conduct c...

Page 97: ...he fan assembly flat align with the bar on the fan unit then inserting it into the slot of the cooling unit Once fan starts sliding into the slot of the cooling unit release the fan and allow it to return to its upright position 12 Pushing on the faceplate of the fan units carefully re seat them into the NTLX55 cooling units in shelf positions XX and YY 13 Ensure that the green LEDs on the facepla...

Page 98: ... the SPM containing the circuit pack to test by typing MAPCI MTC PM POST SPM spm_no and pressing the Enter key where spm_no is the SPM number 0 to 85 2 Select the circuit pack to test by typing SELECT rm rm_no and pressing the Enter key where rm is the type of circuit pack rm_no is the RM number 3 Test the circuit pack by typing TST and pressing the Enter key ...

Page 99: ... results At the MAP level 1 Perform the Testing a circuit pack section of this document 2 The test results will be output to the MAP screen Example of test results for passing test Example of test results for failed test SPM 3 CEM 0 Test Request has been submitted SPM 3 Test Command passed Command rejected The CEM is offline ...

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