190 /Transfer
Your transfer cannot be completed for
one of these reasons:
A l l t h e i n t e r n a l resources needed to
a transfer are in use.
a g a i n l a t e r .
You have tried to transfer an
e x t e r n a l c a l l t o a n o t h e r e x t e r n a l
party. Some restrictions apply. See
Notes at the end of this section.
A n
Conference is not
possible for your call. See Notes at
the end of this section.
Press
i f y o u e n t e r e d t h e w r o n g
internal number or if the person
are transferring the call to is
u n a v a i l a b l e .
Notes
If an external call is transferred to a busy telephone, or not
answered after a few rings, the call automatically rings you back
and the display indicates that the telephone was busy or that no
one answered.
You can establish an Unsupervised Conference whether the
other two people are inside or outside the
system.
However, if both of the other people are outside the system there
are some restrictions: at least one of the outside callers must
have called you and that call must be on a disconnect supervised
l i n e .
When transferring
external call to an external number, note
the following
at least one of the external calls must
have been an incoming call, and that call
be on a
disconnect supervised line.
In certain situations, you may experience lower volume levels
when using external Transfer and unsupervised Conference with
two external calls.
Modular
System Coordinator Guide
P O 8 4 2 6 4 7 0 2
Using
remotely’&91
ng
remotely
You can use the lines, and some of the features, of a
system from outside that system. You can do this over the public
telephone network when you are away
the office, or you can
call into a
system in another office from your own
a private network.
The exact facilities available to you through Remote Access will
vary depending on how your system is set up. The
features that can be made available to remote users are: access
to lines, access to line pools, and remote paging.
Examples
A salesman who spends most of his time on the road needs to
make long distance calls to the European office. Your
system
leased line to Europe with reduced transatlantic
charges. You provide that salesman with a Class of Service
password that gives access to the transatlantic line. The
salesman can then telephone into the
system from a
clients site, enter his Class of Service password, and use the
leased
line to make his calls.’
The manager of one of your branch offices also needs to talk to
the European office. She uses a private network line between her
branch office and the head office to access the head office’s
system and use its transatlantic lines.
Accessing
remotely
Over the public network
You can use
remotely over the public telephone n&work.
1 .
the
system’s remote access number.
2 .
I
ou hear a stuttered dial tone, enter a COS password.
3 .
Wait for the system dial tone.
P O 8 4 2 6 4 7 0 2
Modular DR5.1 System Coordinator Guide
