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Netscout OneTouch AT 10G, User Manual

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OneTouch AT 10G

User Manual

58

Organize User Tests on the Test Tiers

User tests are performed starting with the left side of the bottom 
tier, progressing from left to right on each tier, ending with the 
right-most test on the top tier.

You can use the test tiers to logically group your tests in a way 
that is meaningful to you. You can customize the test tier names 
to match your logical test grouping.

Rename the Clouds

On the HOME screen, the user test tiers are separated by clouds. 
By default, the cloud names are Public/Internet and Private/
Intranet. Tap a cloud to open the cloud’s SETUP and RESULTS 
screen. The SETUP tab lets you rename the cloud. The RESULTS 
tab provides a summary of the number of tests on the tier above 
and the number of tests that failed when AutoTest was run.

Summary of Contents for OneTouch AT 10G

Page 1: ...l Rights Reserved All product names are trademarks of their respective companies OneTouch AT 10G Network Assistant User Manual 99 Washington Street Melrose MA 02176 Phone 781 665 1400 Toll Free 1 800...

Page 2: ...eement All other Use is prohibited except as described herein This Product may contain third party technology NETSCOUT may license such third party technology and documentation Third Party Materials f...

Page 3: ...end the Life of the Battery 19 Install and Use the Strap 20 OneTouch Platform 20 Remove and Install a Module 21 Connectors Keys and LEDs 21 The HOME Screen 29 Shortcut Bar 30 Test Tiers 31 Touchscreen...

Page 4: ...User Tests 49 Add a TCP Test to the Home Screen 49 Connect to a Network 53 Establish a Wired Copper Connection 53 Establish a Fiber Connection 54 Run AutoTest 54 Icons Indicate Test Status 55 View the...

Page 5: ...Test 66 Fiber Cable Diagnostics 69 Link Test 69 Nearest Switch Test 70 Gateway Test 74 DHCP Server Test 77 DNS Server Test 79 Wired Analysis 82 Chapter 5 User Tests Ping ICMP Test 84 Purpose 84 Config...

Page 6: ...lector 108 Run the Test 110 How it Works 110 Results 110 10G Wired Performance Test Y 1564 116 Purpose 116 Configuration 117 To Configure and Run the 10G Wired Performance Y 1564 Test 120 Run the Test...

Page 7: ...s 143 Chapter 7 Wired Analysis Wired Analysis 145 Description 145 Configuration 146 SNMP 146 Slow Discovery 147 How Wired Analysis Works 147 Results 148 To Show Wired Device Details 151 Wired Analysis...

Page 8: ...es 182 WebCam and Remote View 184 Link Validation 185 File Tools 186 Profiles 186 Reports 186 Screens 191 Maintenance Tools 192 Version Information 192 Management Port 192 Battery Status 196 Language...

Page 9: ...10 Managing Files Using the Built in File Manager 209 Remote User Interface and File Access 214 User Interface Remote Control 214 Remote File Access 216 Other Remote Access Information 218 SD Card 21...

Page 10: ...Preparing Your Unit for Remote Access 230 Chapter 13 Specifications Environmental and Regulatory Specifications 233 Cables 234 Network Ports 234 Supported Network Standards 234 SFP Adapters 235 Power...

Page 11: ...Keyboard for IPv6 Address Entry 38 16 Management Port Button in TOOLS Menu 43 17 Management Port IP Address 43 18 The Home Screen 50 19 ADD TEST Screen 51 20 Connect TCP Test Setup Screen 51 21 URL K...

Page 12: ...4 Wired Connection 138 51 WIRED ANALYSIS Setup Screen 146 52 WIRED ANALYSIS Screen 148 53 Displaying Wired Device Details 151 54 Wired Device Details 152 55 Port Scan Results 156 56 Wired Analysis Too...

Page 13: ...creens 210 79 SAVE AS Screen 211 80 Manage Profiles Screen 212 81 File Manager Export File Tree 213 82 Browser Remote Access Login Credentials 215 83 Remote Access OneTouch Home Screen 216 84 Remote A...

Page 14: ...OneTouch AT 10G User Manual xii...

Page 15: ...ve change add tasks Test up to 10G in the network data center Use NETSCOUT cloud endpoints to test network performance The OneTouch AT 10G analyzer answers questions such as Can I connect to the netwo...

Page 16: ...hernet media Network services measurements USB Type A port Wired Performance tests using a Peer or Reflector Built in 10 100M management port and optional Wi Fi management port using a Wi Fi USB adapt...

Page 17: ...the battery leaks Replace the batteries when the low battery indicator shows to prevent incorrect measurements Turn off the Product and disconnect all cables before you replace the battery Be sure tha...

Page 18: ...t Have an approved technician repair the Product Do not put metal objects into connectors Do not short the battery terminals together For Products with rechargeable batteries use only AC adapters appr...

Page 19: ...connecting the Product to a network Do not block or restrict the Product s air intake or exhaust ports Contact NETSCOUT For more contact information go to our website http enterprise netscout com cus...

Page 20: ...wer key The key will illuminate and in a few seconds the HOME screen will appear Set the Language 1 On the HOME screen tap the TOOLS icon located in the lower left corner of the screen 2 Scroll down t...

Page 21: ...ness will increase battery operating time You can make the backlight shut off after a period of inactivity You can also make the analyzer power down after a period of inactivity See Timeout Periods Po...

Page 22: ...any two of the four attachment points on the analyzer GVO013 EPS Figure 1 Install and Use the Hang Strap OneTouch Platform The OneTouch platform is a handheld computer and display platform that accep...

Page 23: ...Remove and Install a Module Switch off the analyzer s power before removing the module GVO004 EPS Figure 2 Remove and Install a Module Connectors Keys and LEDs This section describes the external char...

Page 24: ...s Display See also Touchscreen on page 33 Press this key to go to the Home screen See The HOME Screen on page 29 AutoTest key The analyzer is silent on the network until you run AutoTest AutoTest init...

Page 25: ...o switch the power off See also AC Adapter and Battery on page 17 GVO006 EPS Figure 4 Left Side View Management Port Connect to the analyzer via this 10 100M RJ 45 Ethernet Port for Remote control of...

Page 26: ...lash drive See Chapter 10 Managing Files beginning on page 209 Also used to connect to a USB Wi Fi adapter which provides a Wi Fi management port See Management Port on page 192 Many USB flash drives...

Page 27: ...files on an SD card See Chapter 10 Managing Files beginning on page 209 GVO015 EPS Figure 6 Insert the SD Card You do not need to software eject the SD card before removing it Wait for the analyzer to...

Page 28: ...To connect to a network using a copper cable make a connection to the RJ 45 port To connect to a network using optical fiber insert the appropriate SFP adapter into the analyzer s SFP port Then make...

Page 29: ...have two LEDs Link and Activity GVO008 EPS Figure 8 Top End View LEDs ACT Activity LEDs Link Link LEDs Table 2 Link LED LED State Meaning Off The port is not linked Green Link is established on the po...

Page 30: ...t The battery pack can be replaced See Remove and Install the Battery on page 222 GVO016 EPS Figure 10 Kensington Security Slot Kensington Security Slot You can attach a Kensington security cable to p...

Page 31: ...neTouch AT 10G Home Screen Battery Icon Profile Name Remote indicator Tap for Reports and Screenshot Shortcut Bar Public Network Private Network Local Network Discovery AutoTest Button IP Address Cabl...

Page 32: ...the AC adapter to avoid running out of power To see more information about the battery status tap the Tools icon then scroll down and tap the Battery Status button See also AC Adapter and Battery on...

Page 33: ...network for example the internet Private Network Tier This tier is generally used for tests of servers that are in the private network for example a corporate intranet Local Network Tier This tier is...

Page 34: ...show details of the DNS test If the service is unavailable a red X appears on the icon See page 79 Discovered Networks and Devices The total number of discovered devices is displayed beneath this icon...

Page 35: ...nformation Note that the analyzer s wired IP addresses are shown to the left and right of the icon AutoTest Button Tap the button to run all configured tests The analyzer does not link and does not pe...

Page 36: ...urn off the analyzer then use a soft lint free cloth that is damp with alcohol or a mild detergent solution Entering Text When you tap a panel to enter text a keyboard is displayed on the bottom half...

Page 37: ...ap again Figure 12 Keyboards for Text Entry Entering Passwords and Other Hidden Text When entering passwords SNMP v1 v2 community strings or SNMP v3 credentials the characters are shown as dots To sho...

Page 38: ...nd tapped the DONE button the characters can no longer be viewed as plain text The characters appear as a series of dots URL Keyboard When entering a URL the keyboard includes buttons for adding www t...

Page 39: ...d disallows entry of alphabetic characters See Figure 14 Figure 14 Keyboard for IPv4 Address Entry IPv6 Address Entry Keyboard When entering an IPv6 address the keyboard is customized with buttons for...

Page 40: ...e colon Figure 15 Keyboard for IPv6 Address Entry Set Preferences Typically you will set the following preferences once and you will not need to set them again Language See Set the Language on page 18...

Page 41: ...g See Language on page 38 To set the time format tap 12 hr or 24 hr to use a 12 hour clock or a 24 hour clock Note If you remove the battery and do not connect the AC adapter the clock keeps the curre...

Page 42: ...ly when the analyzer is operating on battery power 1 On the HOME screen tap TOOLS 2 Scroll down to the Maintenance Tools section and tap Timeout Period 3 Tap Backlight or Power Down 4 Select a time To...

Page 43: ...loud Service which extends the analyzer s network testing capability Configuring the analyzer s settings and tests which prepares the analyzer to run an informative AutoTest Working with the Setup Wiz...

Page 44: ...n process Connect to the Management Port To register directly from the analyzer you must establish a wired Ethernet connection to the analyzer s management port Connect a cable from your network to th...

Page 45: ...he Setup Wizard 2 Tap the TOOLS icon on the HOME screen 3 Scroll down to the Maintenance Tools section and tap the Management Port button Figure 16 Management Port Button in TOOLS Menu 4 Ensure that t...

Page 46: ...ATIC on the Address button and set the address Selecting a Registration Account When registering the analyzer you can link the analyzer to an existing NETSCOUT account or to a new account that you cre...

Page 47: ...n a Profile A Profile contains various test network and security settings that are used when you run AutoTest Essentially a profile is similar to a script that runs when you tap the AutoTest button Pr...

Page 48: ...easily recall and use See Chapter 6 Profiles beginning on page 139 You can exit the Setup Wizard at any time before saving a Profile by selecting the EXIT button Partially completed Profiles are not s...

Page 49: ...in device configuration system group information and switch router multiport statistics To manually configure your network s SNMP settings without using the Setup Wizard 1 Tap TOOLS at the bottom left...

Page 50: ...an create multiple User Tests of each type For detailed step by step instructions for adding a User Test without using the Setup Wizard see Adding User Tests on page 49 For general instructions on add...

Page 51: ...s User tests are tests that you create to test specific functionality of your network The following example explains how to add a Connect TCP user test to the HOME screen Other user tests can be added...

Page 52: ...rt reachability using a TCP SYN ACK handshake 1 To add a Connect TCP user test touch and hold any white space on a test tier of the Home screen For this exercise touch and hold white space on the top...

Page 53: ...ding User Tests 51 The ADD TEST screen is displayed Figure 19 ADD TEST Screen 2 Tap Connect TCP The test s screen opens with the SETUP tab selected Figure 20 Connect TCP Test Setup Screen The SETUP ta...

Page 54: ...w and com on the keyboard help you to enter information quickly and easily 5 Tap the www button 6 Type enterprise netscout using the keyboard keys 7 Tap the com button 8 Tap the DONE button 9 The Name...

Page 55: ...es a proxy server tap the Proxy button tap On and set the server s address and port Otherwise continue to the next step 14 Press the key to return to the HOME screen When you add a user test an asteri...

Page 56: ...fiber adapters Run AutoTest AutoTest provides a comprehensive test of network infrastructure along with user defined tests The OneTouch analyzer does not initiate any link user test or infrastructure...

Page 57: ...AutoTest by pressing the AutoTest key As AutoTest runs each user test icon changes to indicate its status The test has not started The icon is faded The test is in progress The test passed The test f...

Page 58: ...r Manual 56 View the Test Results On the HOME screen each test s icon indicates whether the test passed or failed Figure 22 HOME Screen After Running AutoTest Shortcut Bar Tap a test s icon to view de...

Page 59: ...as well as all other user tests are described in Chapter 5 User Tests beginning on page 83 Add More User Tests You can add more user tests of any type to the HOME screen Touch and hold white space on...

Page 60: ...in a way that is meaningful to you You can customize the test tier names to match your logical test grouping Rename the Clouds On the HOME screen the user test tiers are separated by clouds By defaul...

Page 61: ...TEST AGAIN button Edit a User Test To edit a test tap its icon Tap the test s SETUP tab to edit the test parameters After editing a test if it has been run and results are displayed an asterisk is dis...

Page 62: ...ation to move the test If you do not tap one of the Cancel Delete Copy or Move icons you can tap a destination on one of the three user test tiers to move the test More About AutoTest AutoTest is the...

Page 63: ...red to indicate that one or more tests failed Next Steps View Other Test Results To view the results of other tests return to the HOME screen and tap the test s icon Run Path Analysis Browse to or Te...

Page 64: ...gateway statistics and enable cross linking between wired device details via the Discovery Button See SNMP on page 146 Store Your Test Setup in a Profile You can save OneTouch AT 10G analyzer test co...

Page 65: ...h network infrastructure test is listed below Select a test in the list to view its instructions OneTouch AT 10G Instrument page 63 Cable Test page 66 Link Test page 69 Nearest Switch Test page 70 Gat...

Page 66: ...arameters such as IP addresses and monitors and reports on transmitted and received frames Received frames with errors are categorized based on the type of error and error counts are shown If an SFP i...

Page 67: ...ctions Figure 25 Wired OneTouch AT 10G Results Address The details of the analyzer s wired test port are shown The analyzer s management port IP address is shown if it is linked at the bottom of this...

Page 68: ...tap the AutoTest button the analyzer attempts to establish link If the analyzer cannot establish link it performs cable test instead Copper Cable Test Configuration and Capabilities Connect an Ethern...

Page 69: ...rminated Note The length measurement is accurate to plus or minus 10 meters Results Run AutoTest then tap the cable icon on the home screen to view test results The following figures show the results...

Page 70: ...and opens connected to the RJ 45 network under test connector Figure 28 No Cable Connected HOME Screen icon CABLE Results Screen The results screen shows which wires are open or shorted and the dista...

Page 71: ...SFP is installed in the analyzer receive Rx power is displayed on the HOME screen along with link speed Vendor specific information is displayed on the OneTouch instrument results screen Link Test Des...

Page 72: ...er the wires of a pair are swapped The analyzer automatically compensates for this condition Receive Power indicates the strength of the received signal on the fiber optic link Nearest Switch Test Des...

Page 73: ...and packet statistics for the port where the analyzer is connected Results On the HOME screen a green check mark next to the Near est Switch icon indicates that the test passed A warning icon next to...

Page 74: ...OneTouch AT 10G User Manual 72 Run AutoTest then tap the Nearest Switch icon to show the results There are two tabs PORT and STATISTICS Figure 30 Nearest Switch PORT Tab...

Page 75: ...tem group information and packet statistics for the port where the analyzer is connected Statistics monitoring begins when AutoTest completes AutoTest is complete when the last user test finishes This...

Page 76: ...y System Group information and Statistics they must be available on the network via SNMP and you must configure the analyzer for SNMP See SNMP on page 146 How it Works The analyzer gets the IP address...

Page 77: ...check mark is shown next to the Gateway icon on the HOME screen If the gateway does not respond a red x is shown A warning icon is shown if discards or errors were observed or if the ping failed The...

Page 78: ...OneTouch AT 10G User Manual 76 Tap the Gateway icon to show gateway information including wired gateway statistics Figure 32 Gateway WIRED Tab Wired gateway statistics are updated every 15 seconds...

Page 79: ...l appear faded and the word Static will be displayed under the icon If the analyzer is configured for DHCP this test will run To enable or disable DHCP see page 173 The Time Limit determines how much...

Page 80: ...rver IP is the IP address of the DHCP server The Server Name field is populated with the name that the analyzer obtains during device discovery The field is blank until AutoTest has completed and the...

Page 81: ...R notation Lease Time This is the amount of time that the IP address is valid Expires This is the accepted time plus the lease duration Relay Agent If a BOOTP DHCP relay agent is present this shows it...

Page 82: ...l 1 On the HOME screen tap the DNS server icon 2 Tap the SETUP tab 3 Tap the Name tab and enter the domain name to look up 4 Tap the Time Limit button and choose the amount of time you want to allow f...

Page 83: ...zer can perform a DNS lookup for the configured URL via the wired connection the test will pass Figure 34 DNS Test Results DNS Lookup is the time it took to receive the address after the lookup reques...

Page 84: ...Resolved IP addresses Primary and secondary DNS servers Wired Analysis Tap the Wired Analysis icon to see and analyze discovered wired hosts access devices and servers See Chapter 7 Wired Analysis beg...

Page 85: ...ests are located in the Test Tiers The Test Tiers occupy the top half of the analyzer s display See Test Tiers on page 31 For instructions on adding user tests see Adding User Tests on page 49 See als...

Page 86: ...he URL or IP address Tap the Name button if you want to change the name Frame Size This specifies the total size of the payload and the header to be sent Valid sizes are 78 bytes to 9600 bytes To test...

Page 87: ...frames when passing through switches and routers How it Works The ping test sends echo request packets to a host and awaits replies Ping responses that do not return within the selected time limit are...

Page 88: ...d Figure 35 Ping Test Results DNS Lookup is the amount of time it took to resolve the optional URL into an IP address Current is the elapsed time from when the ICMP echo request packet was sent and it...

Page 89: ...rn Code specifies the end of test status or an error condition if encountered Below the Return Code the target server addresses are displayed If the request had to travel to a different network the ro...

Page 90: ...well known system ports such as port 80 for HTTP or private ports up to 65535 Visit www iana org for complete list of registered ports Configuration Server Enter the URL or the IP address of the targ...

Page 91: ...oxy server tap the Proxy button tap On and set the server s address and port Otherwise continue to the next step How it Works The TCP test performs a DNS lookup on the specified URL If you specify an...

Page 92: ...arget on all enabled interfaces wired IPv4 IPv6 within the time limit the test will fail Figure 36 TCP Test Results DNS Lookup is the amount of time it took to resolve the optional URL into an IP addr...

Page 93: ...for the ping test results Ping results do not affect the Pass Fail status of the test Return Code specifies the end of test status or an error condition if encountered Below the Return Code the target...

Page 94: ...efault the HTTP test tries to reach the target server on port 80 To reach web servers that operate on a different port type a colon and specify the port number after the URL For example to reach a web...

Page 95: ...s that these must be located consecutively at the source The test will pass if the text string is found If the string is not found the test will fail with the return code HTML did not contain expected...

Page 96: ...T 10G User Manual 94 Results The test passes if the amount of data specified using the Transfer Size control is downloaded within the time specified using the Time Limit control Figure 37 Web HTTP Tes...

Page 97: ...e exceeds the Time Limit you selected the test will fail If the Time Limit is exceeded during test the current phase of the test DNS Lookup Data Start or Data Transfer is marked with a red X and the t...

Page 98: ...progress spinner indicates the test is in progress A green check mark indicates the test passed A red x indicates the test failed Tap the TEST AGAIN button to re run the test Tap the TOOLS button to r...

Page 99: ...ed Put to the server when the Direction control is set to Put Specifying a transfer size that is greater than the amount of data than can be retrieved from the target server will not cause the test to...

Page 100: ...calculated Data is discarded as soon as it is downloaded It is not written to a file and it is not re tained on the analyzer If Direction is set to Put File specifies the name of the file that is crea...

Page 101: ...sses If the Time Limit is exceeded during test the current phase of the test is marked with a red X and the test is aborted Figure 38 FTP Test Results DNS Lookup is the amount of time it took to resol...

Page 102: ...the FTP test finishes before the ICMP echo reply packet arrives dashes will be displayed for the ping test results Ping results do not affect the Pass Fail status of the test Return Code specifies th...

Page 103: ...to minimize disruption when troubleshooting operational networks The test is based on the Internet Engineering Task Force IETF RFC 2544 Benchmarking Methodology for Network Interconnect Devices You ca...

Page 104: ...ctor A reflector can be a LinkRunner AT 2000 Frames are sent from the analyzer and returned from the LinkRunner to the analyzer When using a reflector the analyzer uses round trip data for all measure...

Page 105: ...the SETUP tab of the 1G Wired Performance RFC 2544 test Figure 39 1G Wired Performance Test Setup Tab Type specifies that the endpoint device will behave as a performance peer or reflector Peer Refle...

Page 106: ...testing Frame Size the size of the frames that the analyzer will exchange with the endpoint The header is included in the frame size Sweep performs an RFC 2544 sweep test The test runs for the specif...

Page 107: ...me port in the source OneTouch AT 10G Wired Performance Test configuration Enable AutoStart If set to On the Peer will start automatically every time the OneTouch is turned on To start the Peer man ua...

Page 108: ...nt port IP address SFP Information Shows vendor and model info for the SFP SFP connected to the analyzer The state is also shown in the bottom left corner Linking indicates that the peer is getting an...

Page 109: ...To Configure a OneTouch AT 10G Analyzer as the Source Follow these steps to configure the source OneTouch AT 10G for the 1G Wired Performance RFC 2544 test 1 Connect AC power to the analyzer This ensu...

Page 110: ...eflector feature only operates on a full duplex link 1 Connect the AC adapter to the LinkRunner AT 2000 or ensure that the battery has enough charge to complete the test 2 On the LinkRunner AT 2000 ho...

Page 111: ...ETSCOUT This filter setting allows the LinkRunner to only reflect frames when the destination MAC address field matches the LinkRunner s own MAC address and NETSCOUT payload MAC IP This swap setting a...

Page 112: ...A UDP connection is established on the next higher port number configured port 1 for test traffic flow On the next higher port configured port 2 a UDP connection is established for exchanging latency...

Page 113: ...formance Test RFC 2544 111 When you select a frame size other than RFC 2544 sweep in the test configuration the results screen looks like the image below Figure 41 1G Wired Performance Test RFC 2544 R...

Page 114: ...lect Sweep in the frame size configuration an RFC 2544 sweep test is performed By default results are shown in tabular view Scroll down to see all of the results Figure 42 1G Wired Performance Test RF...

Page 115: ...ired Performance Test RFC 2544 113 You can also view the RFC 2544 sweep test results in graphical format Tap the Graph button at the bottom of the screen Figure 43 Wired Performance Test Results RFC 2...

Page 116: ...t of that latency frame is received The values shown are the average of 20 individual latency frame measurements Peer Latency Measurement When using a peer endpoint the delay that is introduced by the...

Page 117: ...ements Total Time is the total amount of time it took to complete the test At the bottom left corner of the source s screen an icon indicates the test s status A progress spinner indicates the test is...

Page 118: ...can perform a simple throughput test with default QoS parameters to measure Throughput Frame Loss Latency and Jitter If you choose a test suite that has been configured on an OptiView XG you can perf...

Page 119: ...alyzer on which the test is configured and controlled The endpoint is an OptiView XG that is appropriately connected and configured to receive instructions from a OneTouch AT 10G The OneTouch AT 10G t...

Page 120: ...test Figure 44 10G Wired Performance Test Setup Tab OptiView XG Specifies the IP address of the OptiView XG that is used in the test Name Names the test This name will be seen on the Home Screen and...

Page 121: ...will be used If the OneTouch AT 10G can connect to the OptiView XG when you tap this button the list of Test Suites saved on the OptiView XG will appear You can then select a Test Suite that has alrea...

Page 122: ...figures the UDP port number used by the OneTouch AT 10G The default value is 3842 To Configure and Run the 10G Wired Performance Y 1564 Test You can run either a simple throughput test with default te...

Page 123: ...XG The default is 3842 2 Connect AC power to the OneTouch AT 10G analyzer This ensures that the unit will not run out of battery power and will not automatically power down if a Timeout Period is set...

Page 124: ...the following operations take place A test suite is created on the OptiView XG If a test suite from the OptiView XG is used The selected test suite s configuration is copied to a new test suite with...

Page 125: ...e of the 10G Performance Test Y 1564 Results tab The full results of the configuration tests can be viewed on the OptiView XG After the configuration tests pass the full performance test runs At the e...

Page 126: ...phase of the test Figure 45 10G Performance Y 1564 test initial configuration test phase After the initial configuration test runs and passes the full performance test runs At the end of every test i...

Page 127: ...Test Y 1564 125 intervals and for services being tested is updated on the RESULTS tab Figure 46 10G Performance Y 1564 test full performance test phase The following test results start accumulating o...

Page 128: ...The values shown are the average of all latency frame measurements For this test the delay that is introduced by the endpoint s turnaround time is subtracted from the measurement The round trip time...

Page 129: ...test See also Name on page 84 Transfer Size and Time Limit The test will end when the selected Transfer Size has been streamed or when the time limit has been reached If the Transfer Size has not bee...

Page 130: ...ens for traffic If a source address is specified it will only listen for traffic from that IP address The test runs in turn on each configured network connection Results Pass Fail conditions are descr...

Page 131: ...ed on frames sent and the number of bytes received If a source address is specified a ping test runs simultaneously with the IGMP V3 test If the IGMP V3 test finishes before the ICMP echo reply packet...

Page 132: ...to assign a custom name to the test See also Name on page 84 Transfer Size and Time Limit The test will end when the selected Transfer Size has been streamed or when the time limit has been reached If...

Page 133: ...utton is streamed to the analyzer The amount of data streamed is checked against the specified Transfer Size and Time Limit to determine whether the test passed or failed The streamed file is not save...

Page 134: ...the measured bit rate based on frames sent and the number of frames received A ping test runs simultaneously with the RTSP test If the RTSP test finishes before the ICMP echo reply packet arrives das...

Page 135: ...Chapter 5 User Tests Video RTSP Test 133 launch a browser against the target server or Telnet SSH to the server...

Page 136: ...TP service provisioning information for the SMTP server name and port Configuration SMTP Server Enter the name of the SMTP mail server that will process the email The Name button allows you to assign...

Page 137: ...server name contacts the server sets up SSL or TLS communications if necessary authenticates if necessary and uses the SMTP protocol to send the email The SMTP protocol provides confirmation that the...

Page 138: ...email Figure 49 Email SMTP Test Results DNS Lookup is the amount of time it took to resolve the optional URL into an IP address TCP Connect is the amount of time it took to open the port on the serve...

Page 139: ...packet arrives dashes will be displayed for the ping test results Ping results do not affect the Pass Fail status of the test Return Code specifies the end of test status or an error condition if enco...

Page 140: ...From OneTouch OneTouch company com To Recipient recipient company com Subject Wired Test Results Date Fri 1 Jun 2012 08 38 15 0800 IP 10 250 0 232 Name Switch_Name eng 010 250 000 002 Model cisco 12 3...

Page 141: ...esting a combination of servers residing in the premise private intranet and public internet Departmental profiles to encapsulate the network services and applications needed by a specific function in...

Page 142: ...ts enter security keys etc an asterisk appears after the profile name in the shortcut bar indicating that changes have not been saved If you cycle power the OneTouch AT 10G analyzer will retain the ch...

Page 143: ...les To import or export a group of Profiles quickly use FTP or the Cloud Service or map the analyzer s user file system as a network drive See Remote File Access Using an FTP Client on page 216 See Re...

Page 144: ...nalyzer tap the Profile name which is in the shortcut bar at the top of the screen 11 Tap the MANAGE button 12 Tap the IMPORT button 13 Navigate to the profile on the USB flash drive Highlight the pro...

Page 145: ...Managing Files on page 209 The Profile is a plain text file with a profile extension that can be displayed in a web browser or a text editor Editing Profiles You can edit and save Profiles using the O...

Page 146: ...OneTouch AT 10G User Manual 144...

Page 147: ...ed for a VLAN only devices in the same VLAN are discovered Devices are categorized and displayed on the WIRED ANALYSIS screen A summary view of hosts access devices and servers provides an overview of...

Page 148: ...ion with the device Configuration To configure wired analysis 1 On the HOME screen tap TOOLS 2 Tap the Analysis button The ANALYSIS setup screen is displayed Figure 51 WIRED ANALYSIS Setup Screen SNMP...

Page 149: ...sion detection systems may trigger an alarm and shut down the port when the analyzer probes at this rate To slow the analyzer s discovery to 14 transmissions per second set Slow Discovery to On How Wi...

Page 150: ...T 10G User Manual 148 Results The number of discovered devices is shown under the Wired Analysis icon on the HOME screen Tap the icon to display the WIRED ANALYSIS summary screen Figure 52 WIRED ANALY...

Page 151: ...DEVICES tab displays devices in all three categories Each device is displayed on a button An icon at the left side of the button indicates the device type Wired host Switch Router Server Printer NETS...

Page 152: ...st name is shown below that and the manufacturer MAC is shown on the right side of each device button The sort key is displayed on the device buttons in a bold font If a problem is detected a warning...

Page 153: ...a device to show its details Tap the device again to return to a summary view of devices Tap a different device to show its details Only one device s details are shown at a time Figure 53 Displaying W...

Page 154: ...g virtual machine hypervisor domain controller HTTP SMTP MS Exchange Oracle etc Information gathered via SNMP is displayed here if available Local Frame Statistics provides the following information...

Page 155: ...precedence DNS name NetBIOS name SNMP name IPv4 address IPv6 address MAC address IPv4 Address A numerical sort IPv6 Address A numerical sort MAC Manufacturer the first three octets the manufacturer s...

Page 156: ...er Finding User Test Target Servers A reverse DNS look up is done for all discovered devices When you set up a User Test you may enter a URL the common name of a web site such as www google com to spe...

Page 157: ...complete successfully its target server may not be displayed in the wired analysis results Wired Analysis Tools Add Test The Add Test feature provides an easy way to add a user test ping TCP HTTP etc...

Page 158: ...ice s button must be expanded to view the port scan results To use the Port Scan feature 1 Run AutoTest 2 Tap the Wired Analysis icon on the HOME screen 3 Tap a device s button to expand it 4 Tap the...

Page 159: ...he path through the Layer 2 switches SNMP queries are used to discover all switches When the measurement is complete the number of hops to the last device is shown A maximum of 30 hops can be reported...

Page 160: ...and layer 3 path analysis to the target device and displays the results Each device along the path is shown on a button The results screen is updated as each hop completes The analyzer is the first d...

Page 161: ...ngle is displayed at the right side of the button Tap the button to see the error type The test concludes when the final hop to the target is resolved or if the test fails The test will fail if link i...

Page 162: ...o reach the destination The response time of the last hop displayed in the list The packet type used for path analysis The Packet Type button which appears when path analysis completes or is stopped T...

Page 163: ...p a device s button to see detailed information Details such as utilization and errors are shown for SNMP enabled devices Figure 58 Path Analysis Detailed Results Tap the START button to clear the res...

Page 164: ...t switch SNMP access is required to obtain information from all other devices See SNMP on page 146 Methods for Displaying MultiPort Statistics Any of the following three methods can be used to view a...

Page 165: ...e device s port statistics MultiPort Statistics via the HOME Screen 1 On the HOME screen tap the nearest switch icon or the gateway icon 2 Tap the TOOLS button to display the tools available to the de...

Page 166: ...e TOOLS button which is at the bottom of the screen If MultiPort Statistics are available for the device the MultiPort Stats button is displayed Figure 60 MultiPort Statistics Button on Path Analysis...

Page 167: ...mmary Screen Only ports that are up linked are displayed The list is updated realtime By default ports are sorted by maximum utilization The screen above shows the ports sorted by problem type The mos...

Page 168: ...severity Utilization In Out Utilization In Utilization Out VLAN number Device Count number of connected devices Use the Sort Order button to sort the results in ascending or descending order The REFRE...

Page 169: ...Devices button This button will only be shown if any attached devices are detected on the selected port Selecting this button will show a listing of all the attached devices MultiPort Statistics Devic...

Page 170: ...left of the screen Choosing the TOOLS button will present you with a listing of available tools Figure 63 MultiPort Device on Port Details Screen Web Browser When you tap the Browse button the browser...

Page 171: ...Chapter 7 Wired Analysis 169 Telnet SSH When you tap the Telnet SSH button a Telnet SSH session is started with the selected device as the target See Telnet SSH on page 179...

Page 172: ...OneTouch AT 10G User Manual 170...

Page 173: ...171 Chapter 8 Tools Tap the TOOLS icon on the HOME screen to access the TOOLS screen Figure 64 Tools Screen...

Page 174: ...sired 802 1X Tap the 802 1X button to open the SECURITY screen Enable 802 1X authentication by setting Enable to On EAP Select an EAP type that is appropriate for your authentication server If necessa...

Page 175: ...3 Address The IPv6 option on the ADDRESS screen determines whether the IPv6 columns are shown on user test RESULTS screens The wired IPv4 test results column is always displayed IPv6 results are displ...

Page 176: ...is shown at the bottom of the ADDRESS screen To connect to the OneTouch AT 10G analyzer for remote viewing or remote file access you will need to know the IP address of the management port Ethernet M...

Page 177: ...er of a VLAN 1 On the HOME screen tap TOOLS 2 Tap the Wired button 3 Tap the VLAN button 4 Set Tag to On 5 Tap the ID button and enter the VLAN ID 6 Tap the Priority button and select a priority This...

Page 178: ...roxy By default this setting is off If you choose to enable it additional input options will be shown Proxy Address Proxy Type and Proxy Port Port By default the OneTouch automatically detects and use...

Page 179: ...hours 4 hours 5 hours 6 hrs 8 hrs and 12 hrs or 1 day 2 days 3 days 4 days 5 days or 1 week or 2 weeks Interval This is the amount of time between sent test results to the Link Live Cloud over a sele...

Page 180: ...eb browser and SSH allow you to perform tasks such as verifying and changing switch provisioning accessing technical information on the web and closing trouble tickets in help desk portals To access t...

Page 181: ...u test web connectivity to the configured servers 1 Tap the test s icon on the HOME screen 2 Tap the wired analysis TOOLS button 3 Tap the BROWSE button at the bottom of the screen This opens the BROW...

Page 182: ...ing Tools section scroll down and tap Flash Port 3 Tap the Rate button 4 Select the rate you want the analyzer to link and unlink from the port 5 Observe the link indicators on the switch Find the one...

Page 183: ...face 4 To adjust the focus turn the knob on the probe clockwise or counterclockwise Note The button on the DI 1000 probe has no function when you use the probe with the analyzer 5 Tap the Save button...

Page 184: ...ector Image with Measurement Scales fiber with 50 m core shown Note To see the buttons for the measurement axes and core scales and to change the magnification of the screen you must first tap to put...

Page 185: ...djust the brightness or contrast of the image tap then move the bars on the controls To hide the controls tap again Touchscreen Gestures Use the pinch gesture to zoom out Use the reverse pinch gesture...

Page 186: ...mage from the camera appears on the analyzer s screen 4 Have the remote colleague establish a remote connection to the analyzer via a web browser as described on page 214 The analyzer s browser contro...

Page 187: ...r connected to the network Actual Duplex is the duplex that was negotiated when link was established Media is the type of cable in use on the link Advertised Speed indicates the speed s offered by the...

Page 188: ...able details are included when you save a report only in XML When you initially power on a OneTouch AT 10G analyzer only two selectable report options are available the Tools Settings and AutoTest You...

Page 189: ...nected to the wired network to display the Wired Analysis option in the SAVE report option list Figure 68 Available Report Options Saving a Report To save a OneTouch AT 10G analyzer report 1 On the HO...

Page 190: ...and then tap the Done button 5 Tap the Format button to change the report output if desired Reports can be exported as a PDF XML for export to an Excel file or both Note The report content options are...

Page 191: ...ools 189 For AutoTest and Wired Analysis you can determine which summaries and details you want the report to include Figure 70 Report Content Options for AutoTest 7 Tap the back button to go back to...

Page 192: ...eens Then tap the Wired Analysis button on the Save Report screen select the Path Analysis check box and save 9 Tap the back button to go back to the Save Report screen 10 Tap the SAVE button The repo...

Page 193: ...on screen keyboard 4 When you are satisfied with the screen filename tap the DONE button The screen is saved Import Export Rename or Delete a Screen Image You can view previously saved screens using...

Page 194: ...net port located on the left side of the analyzer The Wi Fi setting refers to the use of an optional Wi Fi adapter that is connected to the analyzer s USB port on the right side of the device The adap...

Page 195: ...the Wi Fi button 6 Tap the Address button then tap DHCP or Static Selecting Static will show additional selections IP Subnet Mask Gateway DNS1 and DNS2 You must provide a static IP address and a Subn...

Page 196: ...management port Password Assign a password to the management port Active Port Choose Wired or Wi Fi Wired is the default When choosing Wired a network cable must be connected to the RJ 45 management...

Page 197: ...be set to DHCP or Static When set to DHCP the analyzer gets its IP address subnet mask etc from the DHCP server If the analyzer has obtained an IP address via DHCP and you subsequently switch the Addr...

Page 198: ...in web browser Battery Status This screen shows the battery s status Figure 73 Battery Status Screen Language See Set the Language on page 18 Date Time See Date Time on page 38 Number See Number Forma...

Page 199: ...to the Maintenance Tools section and tap Display 3 Move the yellow bar to select the desired brightness 4 Tap the DONE button Note Increasing the display brightness draws more power thereby decreasing...

Page 200: ...ivate options at a later time Enter an option s product key to activate the new option 1 On the HOME screen tap TOOLS 2 Scroll down to the Maintenance Tools section 3 Tap Options 4 Enter the product k...

Page 201: ...ou need to ensure that all user data is securely erased The procedure may take as long as 30 minutes to complete The Quick option is less thorough and typically completes within two minutes Data store...

Page 202: ...OneTouch AT 10G User Manual 200 3 Scroll down to the Maintenance Tools section and tap Factory Defaults 4 Tap the Quick or Full button...

Page 203: ...alyzer can also record all traffic to and from itself during AutoTest This is called AutoTest Capture The analyzer saves captured packets to a cap file on the SD card Files are stored in pcap format T...

Page 204: ...only packets that are going to and from port 80 and to or from 10 250 0 70 will be captured See Figure 74 Figure 74 Capture Filters Logical AND Operation Packet Capture Speed and Dropped Frames Note...

Page 205: ...sed possibility of dropped packets Connecting for Packet Capture The OneTouch AT 10G is capable of single ended packet capture where the analyzer captures the traffic it detects at its test port When...

Page 206: ...contain the host s MAC address as the source or destina tion will be captured VLAN When you enter a VLAN number only traffic that is tagged for the specified VLAN will be captured IP When you enter th...

Page 207: ...lyzer can save up to 2 GB of traffic in each capture file You can select a smaller file size if desired The capture will stop before exceeding the selected file size Frame Slice Size The Frame Slice S...

Page 208: ...me count and the number of dropped packets are shown for connected test port Figure 77 Wired Capture Results The SD CARD indicator bar gives a quick visual indication of how much storage space is avai...

Page 209: ...ou run AutoTest the analyzer captures wired traffic to and from the analyzer If you don t save the capture it is overwritten the next time you run AutoTest To Enable or Disable AutoTest Capture 1 Tap...

Page 210: ...affic AutoTest ends when the last user test completes before wired analysis begins Managing Capture Files Captures are stored as cap files on the SD card You can view the list of captured files as fol...

Page 211: ...ager File management operations include loading viewing importing exporting renaming or deleting files Certificates can be loaded using the Wired 802 1X settings dialog See page 172 Packet captures ca...

Page 212: ...The corresponding file manager screen appears The figure below shows each of the four types of file manager screens Figure 78 The Three File Manager Screens The following section describes buttons tha...

Page 213: ...manager and the SCREENS file manager LOAD The LOAD button is available in the PROFILES file manager When you tap the LOAD button the current profile is replaced by the one you load Consider saving th...

Page 214: ...from memory You must tap the MANAGE button and select a file in the list to make the DELETE button available RENAME RENAME lets you change the name of a profile report or screen You must tap the MANA...

Page 215: ...Navigate to the desired location and tap the OK button to save a copy of the file IMPORT To import a profile report or screen 1 Put the file to be imported on an SD card or USB flash drives 2 Insert t...

Page 216: ...neTouch analyzer s user interface is possible a VNC client connection and in the Link Live Cloud Service To remotely access the file system connect via Link Live FTP or a mapped network drive WebDAV Y...

Page 217: ...Remote User Interface and File Access 215 4 If required enter the analyzer s remote access user name and password See Configure Login Credentials for Remote Access on page 194 Figure 82 Browser Remote...

Page 218: ...Remote File Access You can remotely access files on the analyzer using an FTP Link Live or a network drive mapped with WebDAV Remote File Access Using an FTP Client To connect to the analyzer s user f...

Page 219: ...dows computer 1 Obtain the IP address of the management port as described on page 192 2 Select the Windows Start button or open File Explorer 3 Right click Computer or This PC 4 Select Map network dri...

Page 220: ...ar 2 Select the Disconnect button Figure 85 Management Port Status dialog Remote Control Disconnect 3 A remote user s IP address is shown on the same dialog box as the Disconnect button Notes about Re...

Page 221: ...to the analyzer See SD card slot on page 25 The analyzer supports FAT and FAT32 file systems on external media USB Flash Drive To manage files using a USB flash drive connect it to the analyzer See US...

Page 222: ...OneTouch AT 10G User Manual 220...

Page 223: ...ETSCOUT Clean the Analyzer To clean the touchscreen turn off the analyzer then use a soft lint free cloth that is damp with alcohol or a mild detergent solution To clean the case use a soft cloth that...

Page 224: ...th Check the battery every 4 months and charge it if necessary Keep a battery attached to the analyzer during storage If you remove the battery for more than approximately 24 hours the analyzer will n...

Page 225: ...Chapter 11 Maintenance Remove and Install the Battery 223 GVO003 EPS Figure 86 Remove and Install the Battery...

Page 226: ...OneTouch AT 10G User Manual 224...

Page 227: ...nfigure your OneTouch to automatically upload reports of your test results to Link Live for storage and retrieval Link Live Cloud Service Support Page For detailed information on using the Link Live C...

Page 228: ...com to manage your test results To begin setup from the OneTouch HOME screen tap TOOLS and scroll down to Link Live Cloud Tools Creating a Link Live com Account To create a Link Live com account 1 Go...

Page 229: ...when baselining network performance or troubleshooting intermittent problems Periodic AutoTesting can be set up only after a unit has been claimed Your unit must be connected to a network for this pr...

Page 230: ...reen s backlight stays illuminated while Periodic Auto Testing is ongoing This option is disabled by default You can set the backlight to turn off automatically after 5 10 or 15 minutes extending the...

Page 231: ...he AutoTest passed or failed Skipped Results If an AutoTest run did not complete during the time assigned for the interval that run will be skipped For example if the assigned interval was 1 minute lo...

Page 232: ...ouch AT 10G 4 Tap DONE when finished Remote Access from the Cloud You can connect remotely to a claimed OneTouch AT 10G analyzer and choose to control the analyzer or view its user files on Link Live...

Page 233: ...from the Cloud 231 2 In the Cloud Tools section touch the Cloud Remote button to open the CLOUD REMOTE screen 3 Enable remote access to the OneTouch by switching the toggle to On A Cloud Remote icon w...

Page 234: ...OneTouch AT 10G User Manual 232...

Page 235: ...ation Meets the requirements of MIL PRF 28800F for Class 3 Equipment Safety CAN CSA C22 2 No 61010 1 04 IEC 61010 1 CAT none pollution degree 2 Operating altitude 13 123 ft 4 000 m 10 500 ft 3 200 m w...

Page 236: ...T Ethernet One SFP SFP Fiber Ethernet that supports 1000Base X SFP and 10GBase SR LR SFP Not for connection to telephone net works The OneTouch AT 10G analyzer is NOT designed for connection to a tel...

Page 237: ...owered off Conformite Europeene Conforms to the requirements of the European Union and the European Free Trade Association EFTA Listed by the Canadian Standards Association The Product complies with A...

Page 238: ...ual may cause interference to radio communications It has been tested and found to comply with the limits for a Class A Internal memory The OneTouch AT 10G analyzer has 2 GB of internal memory that is...

Page 239: ...his own expense will be required to take whatever measures may be required to correct the interference Korea Statements This device shall not be used for life safety related service due to the possib...

Page 240: ...OneTouch AT 10G User Manual 238...

Page 241: ...07 saving 207 AutoTest key 22 B backlight timeout 39 battery 17 charge level 18 196 charging 18 charging temperature note 233 compartment 28 extend battery life 221 extend operating time 19 remove and...

Page 242: ...t a user test 83 email test 134 erasing data 199 Ethernet ports 26 export logs 198 F factory defaults 199 FCS errors 66 features 13 14 features adding 198 fiber 26 fiber cable multimode 69 FiberInspec...

Page 243: ...arest switch 70 network connectors 26 network infrastructure tests 63 145 network ports 234 network standards supported 234 number format 39 O OneTouch AT button 30 OneTouch instrument icon 63 options...

Page 244: ...o 30 SD card 25 203 219 security data 199 Setup Wizard 41 starting 42 SFP adapters 235 SFP 26 shortcut bar 30 SMTP test 134 SNMP configuration 146 software update 197 software version 192 sound 197 sp...

Page 245: ...t port 194 user test 83 adding 49 57 editing 59 move copy delete 60 off screen 59 organizing 58 results 56 run a single test 59 V version 192 video test 130 VLAN selection 175 VNC Client 214 W wait fo...

Page 246: ...OneTouch AT 10G User Manual 6...

Page 247: ...7 Notes...

Page 248: ...OneTouch AT 10G User Manual 8 Notes 99 Washington Street Melrose MA 02176 Phone 781 665 1400 Toll Free 1 800 517 8431 Visit us at www TestEquipmentDepot com...

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