Solving Problems 9-9
E-mail/Fax Technical Support Service
The NEC Technical Support Center offers technical
support by E-mail over the Internet network if you have
a modem. The Internet address is:
You can also fax technical questions to the NEC Technical
Support Center. The fax number is:
(508) 635-4666
When using the E-mail or fax support service, you should
include the following words in the subject field for prompt
response from the appropriate technical person:
Monitor
Printer
CD-ROM
Desktop (for minitower or desktop systems)
Notebook.
You should also provide as much specific information about
your question as possible. Also, if you are sending a fax,
please include your fax number with the question.
You will receive a response to your questions sent by
Internet or fax within one business day.
America Online Service
If you subscribe to America Online, you can use the service
to obtain information about NEC and its products. You can
also send questions to NEC Technical Support, and access
the NEC bulletin board.