NEC Express5800/R120b-1, User Manual

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8-40 Troubleshooting
Problems with RAID System Configuration
Fail to install the OS:
‰
Did you create a configuration file?
→ Create a configuration file by using the configuration utility.
Fail to start the OS:
‰
Is RAID controller inserted firmly straight into the PCI slot?
→ Install the RAID controller properly.
‰
Is the RAID controller installed in the proper slot?
→ Check if the slot is appropriate to the RAID controller. If the same error persists,
the RAID controller may be faulty. Contact your service representative.
‰
Are hard disk drives properly installed?
→
Install them properly.
‰
Is SAS cable connected correctly? (Check connection status with the server, hard disk
drives, and additional disk cage.)
→ Connect the SAS cable properly.
If the same error persists, the hard disk drive may be faulty. Contact your service
representative.
A hard disk drive fails:
→ Contact your service representative.
Rebuild fails:
‰
Is the capacity of the hard disk drive to be rebuilt sufficient?
→ The hard disk drive to be rebuilt should have the same capacity of the failed had
disk drive.
‰
Is RAID0 configured for virtual disk?
→ RAID0 has no data redundancy, therefore, Rebuild is disabled in the RAID0
configuration. Replace the failed hard disk drive, then create the virtual disk again.
Check Consistency fails:
‰
Is virtual disk "Degraded"?
→ Replace the failed hard disk drive with new one, then perform Rebuild.
‰
Is RAID0 configured for virtual disk?
→ RAID0 has no data redundancy, therefore, Check Consistency is disabled in the
RAID0 configuration.