4. Setup for Solving Problems
Express5800/R320c-E4, R320c-M4, R320d-E4, R320d-M4 Installation Guide (Windows Server 2008)
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Chapter 1 Installing OS
4.
Setup for Solving Problems
This section describes the features that must be set up in advance so that the server can recover from any
trouble immediately and precisely.
4.1
Memory Dump (Debug Information)
The following describes the procedures for collecting a memory dump (debug information).
Important
•
Memory dumps must be collected by a staff member from the maintenance
service company. Customers only need to specify the settings for the memory
dump.
•
If any trouble occurs after specifying the settings below and you attempt to
restart the system to save the memory dump, a message informing you that the
system is short of virtual memory might appear. However, this message can be
ignored and you can proceed with the restart. If you restart the system a second
time, the memory dump might not be stored normally.
Follow the procedure below to specify the memory dump settings.
1. Select
Control Panel
from the
Start
menu.
The
Control Panel
window appears.
2. Click
System and Security
on the Control Panel window.
Tips
If
View by
is not
Category
, select
System
from
Control Panel
directly.
3. Click
System
.
4. Click
Advanced system settings
.
The System Properties dialog box appears.
