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NEC Express 5800/R320c-E4, Installation Manual

The NEC Express 5800/R320c-E4 is a high-performance server designed for seamless installation and operation. To ensure a smooth setup process, we offer a comprehensive Installation Manual, available for free download from our website. This manual provides detailed instructions and guidelines, empowering users to maximize the potential of this exceptional product.

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1. Bundled Software for the Server

 

 

Express5800/R320c-E4, R320c-M4, R320d-E4, R320d-M4  Installation Guide (Windows Server 2008) 

175 

Chapter 2 Installing Bundled Software 

 

 

 

1.6 

 

ExpressUpdate Agent 

NEC  ExpressUpdate Agent enables you to manage and update the versions of the firmware and software 
installed in this server. 

By using NEC ExpressUpdate, you can install the downloaded packages easily. 
For details about how to install NEC ExpressUpdate Agent, refer to "

NEC ExpressUpdate Agent Installation 

Guide

" in EXPRESSBUILDER. 

 

Tips 

Updates are available for some firmware and software that  do not support NEC 

ExpressUpdate. Refer to the following website to install these packages: 

http://www.nec.com/global/prod/express/index.html

 

 

1.7 

 

Express Report Service / Express Report Service (HTTPS) 

To avoid system failures or to maintain the server quickly, Express Report Service / Express Report Service 
(HTTPS) informs the support center of the failure information, preventive maintenance information by E-Mail or 
modem.  If you want to use this service, contact your sales representative and install NEC ESMPRO Agent 
before using this service. 

You can install Express Report Service / Express Report Service (HTTPS) with Windows OS installation when 
using EXPRESSBUILDER. 
For details about Express Report Service / Express Report Service (HTTPS), refer to “

Express Report Service / 

Express Report Service (HTTPS) Installation Guide”

 in EXPRESSBUILDER. 

 

Summary of Contents for Express 5800/R320c-E4

Page 1: ...de Windows Server 2008 Chapter 1 Installing OS Chapter2 Installing Bundled Software 30 104 01 102 02 January 2014 Second Edition NEC Corporation 2014 Express5800 R320c M4 Model Number N8800 174F EXP320Q Express5800 R320d E4 Model Number N8800 184F EXP320P Express5800 R320d M4 Model Number N8800 185F EXP320Q ...

Page 2: ...ions connection of peripheral devices and suitable location for this server Chapter 3 Setup System BIOS configurations and summary of EXPRESSBUILDER PDF Chapter 4 Appendix Specifications Installation Guide Windows Server 2008 Chapter 1 Installing OS Installation of OS and drivers and important information for installation PDF Chapter 2 Installing Bundled Software Installation of bundled software s...

Page 3: ...llers Supported by EXPRESSBUILDER 15 2 Setting Up the Operating System 16 3 Setting Up Windows Server 2008 R2 17 3 1 Before Starting Setup 17 3 1 1 Precautions 17 3 1 2 Preparation 22 3 1 3 Disabling OS Boot Monitoring Feature 24 3 2 Setup with EXPRESSBUILDER 27 3 2 1 Setup flow 28 3 2 2 Requirements for Setup 29 3 2 3 Before setting up 29 3 2 4 Setup procedure 30 3 3 Setup with Windows Standard I...

Page 4: ...File 107 5 1 1 How to create a parameter file 107 6 Backing Up System Information 118 7 Precautions for Using Hyper V 119 7 1 System Down Time Caused by Duplexing CPU Module 119 7 2 Virtual Network Setting and Active Upgrade 119 Chapter 2 Installing Bundled Software 120 1 Bundled Software for the Server 121 1 1 NEC ESMPRO Agent for Windows 121 1 2 NEC ESMPRO Agent Extension 121 1 3 RDR 121 1 4 BMC...

Page 5: ...rating software If the procedures described are not followed hardware failure data loss and other serious malfunctions could occur Note Indicates items that must be confirmed when handling the hardware or operating software Tips Indicates information that is helpful to keep in mind when using this server Optical disk drive This server is equipped with one of the following drives These drives are r...

Page 6: ...lows Refer to Chapter 1 1 2 Supported Windows OS in Installation Guide Windows for detailed information Notations in this document Official names of Windows Windows Server 2008 R2 Windows Server 2008 R2 Standard Windows Server 2008 R2 Enterprise POST POST described in this document refer to the following Power On Self Test BMC BMC described in this document refer to the following Baseboard Managem...

Page 7: ... trademarks or registered trademarks of LSI Corporation Adobe the Adobe logo and Acrobat are trademarks of Adobe Systems Incorporated DLT and DLTtape are trademarks of Quantum Corporation of the United States PCI Express is a trademark of Peripheral Component Interconnect Special Interest Group Copyright 2010 VMware Inc All rights reserved This product is protected by U S and international copyrig...

Page 8: ...ea is likely to cause harmful interference in which case the user will be required to correct the interference at his own expense Industry Canada Class A Emission Compliance Statement This Class A digital apparatus complies with Canadian ICES 003 A Avis de conformité à la réglementation d Industrie Canada Cet appareil numérique de la classe A est conforme à la norme NMB 003 A du Canada CE Australi...

Page 9: ...ると電波妨害を引 き起こすことがあります この場合には使用者が適切な対策を講ずるよう要求されること があります VCCI A 高調波適合品 この装置は 高調波電流規格 JIS C 61000 3 2 適合品です JIS C 61000 3 2 適合品とは 日本工業規格 電磁両立性 第 3 2 部 限度値 高調波電流発生限度値 1 相 当たりの入力電流が 20A 以下の機器 に基づき 商用電力系統の高調波環境目標レベルに適合して設計 製 造した製品です 回線への接続について 本体を公衆回線や専用線に接続する場合は 本体に直接接続せず 技術基準に適合し認定されたボードまたは モデム等の通信端末機器を介して使用してください 電源の瞬時電圧低下対策について この装置は 落雷等による電源の瞬時電圧低下に対し不都合が生じることがあります 電源の瞬時電圧低下対 策としては 交流無停電電源装置 UPS 等...

Page 10: ...ження Використання деяких Небезпечних Речовин в електричному та електронному обладнанні затвердженого Постановою 1057 Кабінету Міністрів України Виріб відповідає вимогам Технічного Регламенту Обмеження Використання деяких Небезпечних Речовин в електричному та електронному обладнанні ТР ОВНР Вміст небезпечних речовин у випадках не обумовлених в Додатку 2 ТР ОВНР 1 свинець Pb не перевищує 0 1 ваги р...

Page 11: ...нных частей 6 полибромдифеноловые эфиры PBDE не превышает 0 1 веса вещества или в концентрации до 1000 миллионных частей Disposing of your used product In the European Union EU wide legislation as implemented in each Member State requires that used electrical and electronic products carrying the mark left must be disposed of separately from normal household waste This includes Information and Comm...

Page 12: ...rors or omissions in this document contact your sales representative 5 Regardless of article 4 NEC Corporation assumes no responsibility for effects resulting from your operations 6 The sample values used in this document are not the actual values Keep this document for future use Latest editions This document was created based on the information available at the time of its creation The screen im...

Page 13: ...tting Up the Operating System Describes the flow of setting up the operating system 3 Setting Up Windows Server 2008 R2 Describes how to set up Windows Server 2008 R2 4 Setting Up for Solving Problems Describes the features that must be set up in advance so that the server can recover from any trouble immediately and precisely 5 Windows OS Parameter File Describes how to set up the operating syste...

Page 14: ...LDER supports and items that should be confirmed at setup of operating system 1 1 Starting EXPRESSBUILDER Use the attached EXPRESSBUILDER to re install the OS To start EXPRESSBUILDER insert the media into the optical disk drive of the server and power on the server or press Ctrl Alt Delete keys to reboot the server EXPRESSBUILDER starts from DVD Refer to Chapter 3 5 Details of EXPRESSBUILDER in th...

Page 15: ...008 R2 Enterprise Supported Not Supported Supports full installation only 1 3 Service Pack Support The following combination of operating system installation media and Service Packs are supported by EXPRESSBUILDER Service Pack Windows Server 2008 R2 Service Pack 1 Included NO Service Pack Service Pack 1 NO Service Pack Supported Not Supported 1 4 Mass Storage Controllers Supported by EXPRESSBUILDE...

Page 16: ...ating System See the figure below to find a section appropriate to your OS installation Start End Setup for solving problems Windows Server 2008 R2 Chapter 1 4 Execute Setup with EXPRESSBUILDER Yes No Setup with OS standard installer Windows Server 2008 R2 Chapter 1 3 3 Windows Server 2008 R2 Chapter 1 3 2 Setup with EXPRESSBUILDER Backup system information Chapter 1 6 ...

Page 17: ...tup and allocate the required file space to multiple disks by performing the following steps 1 Set the system partition size to a size sufficient to install the OS and paging file 2 Specify another disk as destination to store the debug information required dump file size by referring to Chapter 1 4 Setup for Solving Problems If the hard disk drive does not have enough space to write the debug inf...

Page 18: ...of incorrect setting 1 C Paging file whose size is smaller than the installed memory size D Paging file whose size is installed memory size 300 MB or more The paging file in drive C is used for collecting memory dump but collection may fail because the size of the paging file is smaller than the installed memory size Example of incorrect setting 2 C Paging file whose size is installed memory size ...

Page 19: ...ze so that sufficient virtual memory can be allocated in the entire system System partition size The system partition size can be calculated by using the following formula OS size paging file size dump file size application size OS size 15 600MB Windows Server 2008 R2 Service Pack 1 8 400MB Windows Server 2008 R2 with Service Pack 1 Paging file size recommended installed memory size 1 5 Dump file ...

Page 20: ...lling other applications or other items add the amount of space needed by the application to the partition If the partition size for installing Windows is smaller than the recommended size expand the partition size or add another hard disk drive Important For restrictions on size of drive C specific to this server refer to Chapter 1 3 12 Creating Volume Tips When new partition is created 100MB at ...

Page 21: ... information provided by Microsoft Also read through the checklist published by Microsoft For details visit http support microsoft com kb 975496 en us Installing Service Pack If the OS installation media contains Service Pack 1 you need not apply the service pack again You can install the Service Pack on the server When the Service Pack is not attached to your system prepare it by yourself License...

Page 22: ...sconnect all LAN cables Disconnect the cable for tape device from the connector on SAS board Disconnect the cable for device from the connector on Fibre Channel board Important Install only one hard disk drive in the slot specified here If the hard disk drive is not a new one physically format it Refer to Chapter 3 3 SAS Configuration Utility in Maintenance Guide for physical formatting 4 Prepare ...

Page 23: ...ng OS 5 Connect power cords to the server in the following order 1 Connect a power cord to AC inlet connector A 2 Connect a power cord to AC inlet connector B 3 Make sure the Status LED on CPU IO module is unlit Note If you disconnect the power cord wait at least 30 seconds before connect it again AC inlet connector A REAR AC inlet connector B ...

Page 24: ...nected to the NEC Express5800 ft series Note If the power cords are connected to a power controller like a UPS make sure that it is powered on 2 Remove the front bezel 3 Press the POWER switch located on the front side of the server Lift the acrylic cover and press the POWER switch Important Do not turn off the power before the NEC logo appears After a while the NEC logo will appear on the screen ...

Page 25: ...ft of the screen Press F2 SETUP The on screen message depends on your system environment If you press F2 SETUP will start after POST and the Main menu appears You can also start SETUP by pressing F2 key while expanding option ROM Example 5 When you move the cursor onto Server the Server menu appears 6 Move the cursor onto OS Boot Monitoring and press Enter 7 Among the parameters choose Disabled an...

Page 26: ...008 26 Chapter 1 Installing OS 8 Move the cursor onto Save Exit the Save Exit menu appears 9 Select Save changes and Exit On the confirmation window shown below select Yes to save parameters and exit SETUP System reboots when SETUP completes Save configuration and exit Yes No Now OS Boot Monitoring function is disabled ...

Page 27: ... be erased unintentionally It is recommended to make backup copy of user data before starting setup Although some dialog boxes and popup windows are displayed during installing ft Server Control Software in Setup do not operate from the keyboard and the mouse Installation is continued automatically Do not operate especially although the following dialog is displayed When installation is stopped wi...

Page 28: ...n Copy Windows drivers Copy the selected application End of installation Agree to the license terms Log on Automatic installation Insert the OS installation media Remove the CD DVD ROM or removable media Power on the server Disable OS boot monitoring feature Enable OS boot monitoring feature Update various software Configure duplex LAN Configure dual disk system Create a volume Configure network f...

Page 29: ... it First Steps Guide EXPRESSBUILDER DVD ft Server Control Software UPDATE media Used to update ft Server Control Software This might not be provided with your server Prepare if needed Removable media for Windows OS parameter file Service Pack If the OS installation media contains Service Pack 1 you need not apply the service pack again ft Server Control Software update module See Chapter 1 3 8 1 ...

Page 30: ... OS Boot Monitoring feature according to Chapter 1 3 1 3 Disabling OS Boot Monitoring Feature Important OS Boot Monitoring feature is enabled by the shipping default Setup process will fail if this feature is enabled 3 Turn the display unit power on and then turn the server power on 4 Start EXPRESSBUILDER according to Chapter 1 1 1 Starting EXPRESSBUILDER 5 When the following message appears selec...

Page 31: ...2 Express5800 R320c E4 R320c M4 R320d E4 R320d M4 Installation Guide Windows Server 2008 31 Chapter 1 Installing OS The server starts from EXPRESSBUILDER 6 Select English on the language selection window and then click OK 7 Click Setup ...

Page 32: ...tall or specify the parameter file When not using parameter file Go to Step 9 When using a parameter file Go to Step 10 Note When setting up again parameter input via the wizard can be omitted by loading the saved parameter file 9 When not using a parameter file select an OS by either of the following two ways To automatically detect the OS on the OS installation media 1 Click Automatic Detection ...

Page 33: ...E4 R320c M4 R320d E4 R320d M4 Installation Guide Windows Server 2008 33 Chapter 1 Installing OS Insert the OS installation media and then click OK 2 Click on the right side of the screen Go to step 11 To select an OS from the menu 1 Click Manual Selection ...

Page 34: ...R2 Express5800 R320c E4 R320c M4 R320d E4 R320d M4 Installation Guide Windows Server 2008 34 Chapter 1 Installing OS 2 Click OK 3 Click on the right side of the screen Go to step 11 10 When using the parameter file click Load Settings ...

Page 35: ...d M4 Installation Guide Windows Server 2008 35 Chapter 1 Installing OS Follow the on screen instruction to load the parameter file tre Tips For the removable media in which the parameter file is saved see mnt usr_connect usb indicates a number Click on the right side of the screen ...

Page 36: ... Installation Guide Windows Server 2008 36 Chapter 1 Installing OS When the following screen appears click on the right side of the screen Click Custom to check and modify the setting in the wizard Go to step 12 11 Specify the setup parameters by using either of the following methods ...

Page 37: ... Express5800 R320c E4 R320c M4 R320d E4 R320d M4 Installation Guide Windows Server 2008 37 Chapter 1 Installing OS Use Default 1 Click Default 2 Type the password and then click Finish Click on the right side of the screen Go to step 12 ...

Page 38: ...ws Server 2008 R2 Express5800 R320c E4 R320c M4 R320d E4 R320d M4 Installation Guide Windows Server 2008 38 Chapter 1 Installing OS Use Custom 1 Click Custom 2 RAID Configuration is unavailable on this server Click Next ...

Page 39: ...ngs as needed and then click Next 4 Check the settings specified for Partition Settings Modify the settings as needed and then click Next Important Partition size Specify a partition size larger than the minimum required for installing the operating system See Chapter 1 3 1 Before Starting Setup Specify a partition size not exceeding 2 097 152MB The entire contents of the destination hard disk dri...

Page 40: ...ains characters from at least three of the following categories numbers uppercase alphabetic characters lowercase alphabetic characters and symbols Tips The Computer name has been assigned by automatic assignment function If you need to assign another computer name remove the checkmark from Automatic Numbering and enter the desired computer name If a parameter file is used for setup or if you retu...

Page 41: ...4 Installation Guide Windows Server 2008 41 Chapter 1 Installing OS 7 Specifying domain or workgroup is unavailable on this server Click Next 8 Check the settings of Windows components Modify the settings as needed and then click Next 9 Check the settings of applications Click Finish ...

Page 42: ... E4 R320c M4 R320d E4 R320d M4 Installation Guide Windows Server 2008 42 Chapter 1 Installing OS On the screen as shown below click on the right side of the screen 12 Check the settings To save the settings click Save Click on the right side of the screen ...

Page 43: ...1 Installing OS 13 The setup process starts Click Start to continue setup 14 Insert the EXPRESSBUILDER disk into the optical disk drive and then click OK 15 Insert the OS installation media into the optical disk drive and then click OK The setup proceeds automatically Wait for approximately 40 minutes without performing any operation ...

Page 44: ...ack and the selected applications are automatically installed Wait until the process completes without performing any operation Screen displayed when Starter Pack is being installed Screen displayed when an application is being installed 17 Read the terms of License Agreement If you agree select I accept the license terms and then click Start Full installation only ...

Page 45: ...dows Server 2008 45 Chapter 1 Installing OS 18 When the following message appears press Ctrl Alt Del keys Type your password you have set in Step 9 2 or 9 5 into the text box and then click 19 Click OK 20 When ft Server Setup list appears confirm the list items Provide setup for the item which is unchecked ...

Page 46: ...ck 1 Configure duplex LAN See Chapter 1 3 9 Duplex LAN Configuration Configure dual Disk See Chapter 1 3 10 Configuring Duplexed Disks Create Volume See Chapter 1 3 11 Creating Volume Change setting of SNMP service for NEC ESMPRO Agent As described in Chapter 2 1 1 NEC ESMPRO Agent for Windows setup SNMP service by referring to NEC ESMPRO Agent Installation Guide Windows Enable OS Boot Monitoring ...

Page 47: ...ommended Although some dialog boxes and popup windows are displayed during installing ft Server Control Software in Setup do not operate from the keyboard and the mouse Installation is continued automatically Do not operate especially although the following dialog is displayed When installation is stopped with operation of a keyboard or a mouse there is a possibility that OS does not start normall...

Page 48: ... terms Log on Installation Power on the server Disable Boot Monitoring feature Enable OS boot monitoring feature Update various software Configure duplex LAN Configure dual disk system Create a volume Configure network for NEC ESMPRO Agent Install and configure option devices Setup for solving problems Backup system information End of setup Install Starter Pack Install applications Apply Service P...

Page 49: ...2008 R2 DVD ROM If your OS install media does not contain Service Pack 1 prepare it First Steps Guide EXPRESSBUILDER DVD ft Server Control Software UPDATE media Used to update ft Server Control Software This might not be provided with your server Prepare if needed Removable media for Windows OS parameter file Service Pack If the OS installation media contains Service Pack 1 you need not apply the ...

Page 50: ...sable OS Boot Monitoring feature according to Chapter 1 3 1 3 Disabling OS Boot Monitoring Feature Important OS Boot Monitoring feature is enabled by the shipping default Setup process will fail if this feature is enabled 3 Power on the display unit and then power on the server 4 Start EXPRESSBUILDER according to Chapter 1 1 1 Starting EXPRESSBUILDER 5 When the following message appears select OS ...

Page 51: ...2 Express5800 R320c E4 R320c M4 R320d E4 R320d M4 Installation Guide Windows Server 2008 51 Chapter 1 Installing OS The server starts from EXPRESSBUILDER 6 Select English on the language selection window and then click OK 7 Click Setup ...

Page 52: ...tall or specify the parameter file When not using parameter file Go to Step 9 When using a parameter file Go to Step 10 Note When setting up again parameter input via the wizard can be omitted by loading the saved parameter file 9 When not using a parameter file select an OS by either of the following two ways To automatically detect the OS on the OS installation media 1 Click Automatic Detection ...

Page 53: ...E4 R320c M4 R320d E4 R320d M4 Installation Guide Windows Server 2008 53 Chapter 1 Installing OS Insert the OS installation media and then click OK 2 Click on the right side of the screen Go to step 11 To select an OS from the menu 1 Click Manual Selection ...

Page 54: ...4 R320d E4 R320d M4 Installation Guide Windows Server 2008 54 Chapter 1 Installing OS 2 From the pull down menu select Windows Server 2008 R2 and then click OK 3 Click on the right side of the screen Go to step 11 10 When using the parameter file click Load Settings ...

Page 55: ...d M4 Installation Guide Windows Server 2008 55 Chapter 1 Installing OS Follow the on screen instruction to load the parameter file tre Tips For the removable media in which the parameter file is saved see mnt usr_connect usb indicates a number Click on the right side of the screen ...

Page 56: ...nstallation Guide Windows Server 2008 56 Chapter 1 Installing OS When the following screen appears click on the right side of the screen Click Custom to check and modify the setting in the wizard Go to step 12 11 Click Custom 1 RAID Configuration is unavailable on this server Click Next ...

Page 57: ...Server 2008 57 Chapter 1 Installing OS 2 Check the settings specified for Basic Settings Select Use Windows standard installer and then click Next 3 On the following screen click on the right side of the screen 12 Check the parameter settings To save the settings click Save Click on the right side of the screen ...

Page 58: ...15 The server reboots automatically 16 The system starts from the OS installation media If an operating system is already installed on the hard disk drive the message Press any key to boot from CD or DVD is displayed on the top of the screen Press Enter key to boot from OS installation media The boot sequence proceeds and the message Windows is loading files appears Note If Windows is loading file...

Page 59: ...dows Server 2008 59 Chapter 1 Installing OS 17 Click Next at default settings 18 Click Install Now Windows Server 2008 R2 installation starts 19 Select the edition of the Windows you are going to install and the installation type The screen display differs depending on an OS installation media you are using ...

Page 60: ...ontent of the license agreement If you agree select I accept the license terms and then click Next 21 Select the installation type Select Custom advanced in this case 22 Where do you want to install Windows window appears 23 Select a hard disk drive in which partition is to be created click Drive options advanced If a partition has already been created go to step 26 ...

Page 61: ...y Note The partition size must be 2TB or smaller Tips When creating new partition 100MB of boot partition is secured When the following message appears click OK 25 Select the partition created in step 24 and then click Format 26 Select the created partition and then click Next Tips The number of partitions displayed differs depending on the hardware configuration The following message appears and ...

Page 62: ...indows Server 2008 R2 is completed the following window appears prompting you to change your password click OK 28 Change your password and then click the button Tips Passwords must satisfy the following requirements Contains 6 or more characters Contains characters from at least three of the following categories numbers uppercase letters lowercase letters and symbols 29 Click OK ...

Page 63: ...n enter the user information 31 Install Starter Pack by referring to Chapter 1 3 4 Installing Starter Pack 32 Install the ft Server Control Software according to Chapter 1 3 5 Installing ft Server Control Software When installation completes Setup Checklist appears on screen 33 Install the NEC ESMPRO Agent Tips See Chapter 2 1 1 NEC ESMPRO Agent for Windows for installation of NEC ESMPRO Agent 34 ...

Page 64: ...the OS install media containing Service Pack 1 Configure duplex LAN See Chapter 1 3 9 Duplex LAN Configuration Configure dual Disk See Chapter 1 3 10 Configuring Duplexed Disks Create Volume See Chapter 1 3 11 Creating Volume Change setting of SNMP service for NEC ESMPRO Agent See Chapter 2 Installing Bundled Software Enable OS Boot Monitoring See Chapter 1 3 13 Enabling OS Boot Monitoring Feature...

Page 65: ...ter changing system configurations click No and then install Starter Pack If the system was restored using a restore process If a system has been restored using the backup tool Note The Scalable Networking Pack SNP function is disabled upon Starter Pack installation is complete The setting of SNP function may affect the system performance Tips If the OS is installed by using EXPRESSBUILDER Starter...

Page 66: ...all Tips If Starter Pack is already installed the ft Server Control Software is selected by default To install Starter Pack again select the Starter Pack 4 Read the message and then click OK Starter Pack installation starts 5 The following message appears when Starter Pack installation is complete Follow the instructions in the message and remove EXPRESSBUILDER DVD 6 Click OK to restart the system...

Page 67: ...Server Control Software from the UPDATE media according to Instruction Manual that comes with the media Follow the instructions to proceed with the installation Note The message ft Server Control Software Now Installing Please Wait is displayed during installation Do not use the keyboard or mouse while this message is being displayed 2 When installation starts a message If there is a disc in the D...

Page 68: ...ng these applications individually see Chapter 2 Installing Bundled Software This feature is available only on the server with Full Installation 1 Logon to Windows on the server with the Built in Administrator or an account having administrative privilege 2 Insert the EXPRESSBUILDER DVD into the optical disk drive double click dispatcher_x64 exe in the following folder EXPRESSBUILDER autorun dispa...

Page 69: ...satisfy the prerequisite for an application you cannot install it For details refer to the on screen information and Chapter 2 Installing Bundled Software The selected applications are installed automatically 5 When a message appears click Restart and then remove the EXPRESSBUILDER disk from the optical disk drive Now installation of applications is completed 3 7 Applying Service Pack When applyin...

Page 70: ...table operation of your server You can obtain these QFEs from Microsoft web site If KB2534366 is already applied in Chapter 1 3 7 Applying Service Pack it is not necessary to apply KB2528507 KB2471472 An NDIS device cannot be failed over on a fault tolerant system that is running Windows 7 or Windows Server 2008 R2 after you remove another NDIS device http support microsoft com kb 2471472 KB252850...

Page 71: ...s of AFT and enhances the throughput by distributing packet transmission by using LAN adapters simultaneously Receive Load Balancing RLB is enabled by default Disable RLB and remove adapter priority when using ALB Switch Fault Tolerance SFT SFT is a feature that provides redundant network as two adapters are connected to corresponding two switches One is assigned to the active adapter and the othe...

Page 72: ...n on Express5800 ft series When building duplex configuration be sure to use both adapters CPU IO module 0 and 1 Example 1 Configure the duplex network which enhances the service life by using all adapters Example 2 Configure the duplex network which corresponds to multiple LAN connection Network 1 Network 2 CPU IO module 0 CPU IO module 1 CPU IO module 0 CPU IO module 1 Network ...

Page 73: ...m Device Manager then select Action Scan for hardware changes Stratus emb 82576 2 Port Gigabit Adapter Stratus emb 82576 2 Port Gigabit Adapter Stratus emb 82576 2 Port Gigabit Adapter 2 Stratus emb 82576 2 Port Gigabit Adapter 2 The display will be as follows when the actions are performed properly Stratus emb 82576 2 Port Gigabit Adapter Stratus emb 82576 2 Port Gigabit Adapter 2 Stratus emb 825...

Page 74: ...g OS 3 Select the Teaming tab on the Properties dialog box Select the Team this adapter with other adapters and then click the New Team button Stratus emb 82576 2 Port Gigabit Adapter and Stratus 82576 2 Port Copper Gigabit Adapter is used Stratus emb X540 2 Port Copper 10 Gigabit Adapter and Stratus X540 1 Port Copper 10 Gigabit Adapter is used ...

Page 75: ...rs to include in the team and click Next Note Check PCI bus and Function of adapters to be included in the team Use adapters of the same functionality Create a team with an adapter having smaller PCI bus number and an adapter having larger PCI bus number Function can be verified in General tab of Properties window PCI bus Smaller value PCI module 0 side Larger value PCI module 1 side Function 0 Po...

Page 76: ... Adaptive Load Balancing or Switch Fault Tolerance as a team mode Click Next Note Virtual Machine Load Balancing is displayed when Hyper V feature is enabled 7 Select Standard Server from the dropdown list on Select a profile to apply to the team and click Next Note The dialog box Select a profile to apply to the team may not be displayed In such a case go to Step 8 8 Click Finish ...

Page 77: ...eam adapter ipconfig all 10 Select the Team Adapter you have set from Device Manager Select Properties from the right click menu to open the properties dialog box 11 Set the MAC address for Team Adapter as follows Select the Advanced tab on the Properties dialog box Select Locally Administered Address from the Settings list box Enter the MAC address of a Team Adapter which you have checked in Step...

Page 78: ...rties window Select Probes from the Settings list box Click Properties and uncheck to Send Probes Click OK 13 The Probe setting is not displayed when Switch Fault Torelance SFT feature is specified Go to Step 5 Note When Probe is enabled in an environment where the team is configured with two adapters if either of adapters fails the other healthy adapter may be recognized as failed If the team is ...

Page 79: ... Advanced tab on the properties dialog box Select Receive Load Balancing from the Settings list box and then select Disabled from the Value drop down list 2 Click OK to apply a change The dialog will close 3 Show the properties dialog again 4 Select the Settings tab on the Properties dialog box and click Modify Team button to display the dialog box 5 Select the adapter that the priority is set and...

Page 80: ...function and duplex the hard disk drives in each slot 1 Setting Dual Disk Configuration by RDR Rapid Disk Resync function The server sets dual configuration for each disk by the RDR function of the ft Server Control Software By setting RDR as the following figure and table show dual configuration is set between the disks of the corresponding slots and these disks are recognized as one virtual disk...

Page 81: ...onfigure the RDR settings in the same way not only when the OS is installed but also when the disk is added to the PCI module Create partitions only after the duplication of the hard disk drives are configured Be sure to use a basic disk as the system disk Only a data disk can be used for a dynamic disk Dual disk configuration procedure differs depending on the procedure whether it is for the syst...

Page 82: ...ng RDR Rapid Disk Resync Function in the Maintenance Guide The display of RDR Utility does not refresh automatically From the menu go to Action and click Refresh or press F5 key every time you conduct disk related operations such as connecting disconnecting disks or configuring the RDR On RDR Utility PCI module names appear as follows PCI module CPU IO module 0 PCI module 10 PCI module CPU IO modu...

Page 83: ...ne click Disk Management If the inserted disk is indicated as Not Initialized in the right pane right click the disk and initialize it Important When a disk is inserted or initialized a popup window asking for rebooting the system may be displayed but there is no need to reboot it Select Restart Later and close the popup window 4 On the left tree of RDR Utility right click Slot 0 disk of PCI Modul...

Page 84: ... LED is lit green when hard disk drive is accessed If access is made while synchronization is in progress LED is blinking amber it seems that the green and amber LEDs are lit alternately The time required for synchronization varies depending on the partition size on the disk For a 136 GB partition it takes about 100 minutes Important If the system is rebooted during synchronization the process can...

Page 85: ... 85 Chapter 1 Installing OS Synchronization completed DISK ACCESS LED RDR Utility Op State State Status Source disk Green Blinking Duplex Destination disk Green Blinking Duplex RDR Virtual Disk Duplex None Tips DISK ACCESS LED is lit green only when hard disk drive is accessed If no access is made the LED seems to be unlit ...

Page 86: ... into the slot 1 of PCI Module 10 If a disk is already mounted this procedure is not necessary Go to step 4 2 From Start select Control Panel Administrative Tools and start Computer Management On the tree in the left pane click Disk Management If the inserted disk is indicated as Not Initialized in the right pane right click the disk and initialize it Important When a disk is inserted or initializ...

Page 87: ...contains the system partition or partition which cannot be unmounted the system restart pop up message appears If you click Yes the system is restarted in two minutes automatically Go on to Step 8 when the system is restarted 7 Insert the disk to set dual configuration into the slot 1 of PCI module 11 and perform the Step 2 If a hard disk drive is already mounted this procedure is not necessary Pe...

Page 88: ... disk Amber Blinking Syncing RDR Virtual Disk Simplex Resync x x 0 4 8 96 Tips DISK ACCESS LED is lit green when hard disk drive is accessed If access is made while synchronization is in progress LED is blinking amber it seems that the green and amber LEDs are lit alternately The time required for synchronization varies depending on the partition size on the disk For a 136 GB partition it takes ab...

Page 89: ... When the system is halted without shutting down Windows properly due to forced shutdown or others the entire area of the partition on the synchronized disks will be resynchronized after the system is restarted Synchronization completed DISK ACCESS LED RDR Utility Op State State Status Source disk Green Blinking Online Destination disk Green Blinking Online RDR Virtual Disk Duplex None Tips DISK A...

Page 90: ...he following issues when you execute Active Upgrade under the status that the OS installed disk has partitions other than the system partition All the data upgrade is discarded for the system disk of the Production Side that runs Active Upgrade A mirrored volume RAID 1 or RAID 5 volume cannot be used on a dynamic disk 3 12 Installing Bundled Software for the Server NEC ESMPRO Agent and NEC ESMPRO ...

Page 91: ...abling OS Boot Monitoring Feature Enables OS Boot Monitoring feature Set OS Boot Monitoring feature to Enabled on BIOS SETUP according to Chapter 1 3 1 3 Disabling OS Boot Monitoring Feature Then specify the timeout time for OS Boot Monitoring Timeout parameter appropriately Tips Specify the timeout time in seconds Default setting is 600 seconds 10 minutes ...

Page 92: ...lowing describes the license authentication procedure 1 Open the Control Panel from the Start menu click System and Security and then select System If the following message appears Windows has already been activated on your system You do not need to complete this procedure 2 If you installed from Backup DVD ROM replace the product key When the following window appears click Change product key 3 Wh...

Page 93: ...ress5800 R320c E4 R320c M4 R320d E4 R320d M4 Installation Guide Windows Server 2008 93 Chapter 1 Installing OS 4 Follow the instructions in the following message to start the license authentication process Windows activation is now complete ...

Page 94: ...k the ft Server Control Software version of the current system before adding devices to NEC Express5800 ft series or updating ft Server Control Software Confirm the version following the steps below and take a note of the displayed version number Version ___ ___ _________ _____ 1 Log on to the system with an account that has administrator privilege 2 Open Control Panel from the Start menu 3 Open P...

Page 95: ...p Parameters Value TcpMaxDataRetransmissions Type REG_DWORD Default 8 This setting is required if Hyper V is enabled If you are not using Hyper V on your server this setting is not required To restore the factory set value run the following batch file with administrator account and restart the server C Program Files NEC HAS_SW SUPPORT SetTcpMaxDR_OsDef bat To restore the factory set value run the ...

Page 96: ... Server Setup list automatically appears The checklist appears everytime you logon the system unless you specify not to display at next logon The first line of dialog shows the version of ft Server Control Software The version number depends on the time of shipment and software upgraded status Setup Check List The following items are checked automatically and if installation of them are finished t...

Page 97: ...his checklist click the checkbox and close dialog When all items are checked This checklist is not displayed during update of ft Server Control Software 2 Re displaying setup checklist If you want to open the dialog again logon the system with built in Administrator account and run the following file C Program Files NEC HAS_SW ftServerSetuplist ftServerSetupList exe Only the user having built in A...

Page 98: ...8 Chapter 1 Installing OS 3 Displaying check history Click the History button to confirm the date and time each item was checked Check history Check column displays ON Item that was checked ON Auto Item that was checked automatically OFF Initial Item that is not checked yet OFF Item that was checked once but unchecked later ...

Page 99: ...pecify the settings for the memory dump If any trouble occurs after specifying the settings below and you attempt to restart the system to save the memory dump a message informing you that the system is short of virtual memory might appear However this message can be ignored and you can proceed with the restart If you restart the system a second time the memory dump might not be stored normally Fo...

Page 100: ... down list we recommend specifying Complete memory dump If the mounted memory size is greater than 2 GB however Complete memory dump cannot be specified because it is not displayed on the drop down list In this case specify Kernel memory dump instead Specify a drive that has a free space of at least the memory capacity mounted on the server 300 MB The size of the debug information memory dump to b...

Page 101: ...R320c E4 R320c M4 R320d E4 R320d M4 Installation Guide Windows Server 2008 101 Chapter 1 Installing OS 7 Click Settings under Performance The Performance Options dialog box appears 8 Click the Advanced tab on the Performance Options dialog box ...

Page 102: ...4 Setup for Solving Problems Express5800 R320c E4 R320c M4 R320d E4 R320d M4 Installation Guide Windows Server 2008 102 Chapter 1 Installing OS 9 Click Change under Virtual memory ...

Page 103: ...ress5800 R320c E4 R320c M4 R320d E4 R320d M4 Installation Guide Windows Server 2008 103 Chapter 1 Installing OS 10 Clear the Automatically manage paging file size for all drives check box and then select the Custom size option button ...

Page 104: ...he above paging file sizes are recommended for collecting debug information dump file The initial size of the Windows partition paging file must be large enough to store dump files Make sure to set a sufficient paging file size If the paging file size is insufficient correct debug information might not be able to be collected due to a shortage of virtual memory For details about the Recommended va...

Page 105: ...Ctrl Shift Esc keys to start Task Manager 2 Click the Processes tab 3 Right click the name of the process that you want to obtain dump information for and then click Create Dump File 4 A dump file for the process is created in the following folder C Users user name AppData Local Temp Tips The folder above may be treated as a hidden folder If the folder is not displayed perform the following For Wi...

Page 106: ...rk traces Described below are procedures to capture network traces by Microsoft Network Monitor 3 4 The procedures might be changed according to specification change in the future 1 Select Microsoft Network Monitor from the Start menu to start Network Monitor 2 On the Start Page tab click Create a new capture tab Or select New from the File menu and then click Capture A new tab for capturing netwo...

Page 107: ...vious installation can also be used when re installing the system It is therefore recommended to use a parameter file to set up the server 5 1 1 How to create a parameter file Follow the procedure described below to create a parameter file Note Do not remove EXPRESSBUILDER DVD from the drive while creating a parameter file Tips Use Internet Explorer 7 or later version for creating a parameter file...

Page 108: ...e Windows Server 2008 108 Chapter 1 Installing OS 4 Click Create a parameter file for Windows OS The following window appears 5 On the OS selection menu select either of the following When creating a parameter file Go to Step 6 When editing a parameter file Go to Step 7 6 Click Manual Selection ...

Page 109: ...R320d E4 R320d M4 Installation Guide Windows Server 2008 109 Chapter 1 Installing OS From the menu select an operating system to install and then click OK Click on the right side of the screen Go to step 8 7 When editing the parameter file click Load Settings ...

Page 110: ...0d E4 R320d M4 Installation Guide Windows Server 2008 110 Chapter 1 Installing OS Follow the on screen instruction to load the parameter file tre Click on the right side of the screen Go to step 9 8 Specify the parameters by using either of the following methods ...

Page 111: ...le Express5800 R320c E4 R320c M4 R320d E4 R320d M4 Installation Guide Windows Server 2008 111 Chapter 1 Installing OS Use Default 1 Click Default 2 Type the password and then click Finish 3 Click on the right side of the screen ...

Page 112: ...20d M4 Installation Guide Windows Server 2008 112 Chapter 1 Installing OS 4 Check the settings and then click Save Save the file according to the on screen instructions Go to step 10 Use Custom 1 Click Custom 2 RAID Configuration is unavailable on this server Click Next ...

Page 113: ...en click Next 4 Check the settings specified for Partition Settings Modify the settings as needed and then click Next Important Backing up user data as needed is recommended Partition size Specify a partition size larger than the minimum required for installing the operating system See Chapter 1 3 1 Before Starting Setup Specify a partition size not exceeding 2 097 152MB The entire contents of the...

Page 114: ... at least three of the following categories numbers uppercase alphabetic characters lowercase alphabetic characters and symbols Tips The Computer name has been assigned by automatic assignment function If you need to assign another computer name remove the checkmark from Automatic Numbering and enter the desired computer name If a parameter file is used for setup or if you return to a previous scr...

Page 115: ...tallation Guide Windows Server 2008 115 Chapter 1 Installing OS 7 Specifying domain or workgroup is unavailable on this server Click Next 8 Check the settings of Windows components Modify the settings as needed and then click Next 9 Check the settings of applications Click Finish ...

Page 116: ...20d E4 R320d M4 Installation Guide Windows Server 2008 116 Chapter 1 Installing OS On the screen as shown below click on the right side of the screen 9 Check the settings and then click Save Save the parameter file according to on screen instructions 10 Click OK ...

Page 117: ...s OS Parameter File Express5800 R320c E4 R320c M4 R320d E4 R320d M4 Installation Guide Windows Server 2008 117 Chapter 1 Installing OS 11 Click Yes to close the window Creation of parameter file is now complete ...

Page 118: ...n BIOS configuration and or BMC configuration data can be inherited to the new server Refer to BMC Configuration User s Guide for how to backup the system information Note Backup restore process must be performed on duplex system configuration If it is performed on simplex system configuration the information may not be inherited correctly Refer to Chapter 1 4 Names and Functions of Components in ...

Page 119: ...oes not respond for a certain period of time The interrupted process will be resumed after the memory copy is completed The time required for copying increases in proportion to the installed memory size When a large amount of memory is installed non responding time will become longer and the connection from a client may time out Adjust the timeout values of TCP IP etc on the client side as necessa...

Page 120: ...ng Bundled Software This chapter provides brief explanation of bundled software and how to install them 1 Bundled Software for the Server Describes the bundled software to be installed in the server system 2 Bundled Software for PC for Management Describes the bundled software to be installed in PC for management that is used to monitor and manage the server system 2 2 ...

Page 121: ...XPRESSBUILDER 1 2 NEC ESMPRO Agent Extension NEC ESMPRO Agent Extension allows you to manage this server remotely by the server s BMC connecting in linkage with NEC ESMPRO Manager For details about how to install NEC ESMPRO Agent Extension refer to NEC ESMPRO Agent Extension Installation Guide in EXPRESSBUILDER 1 3 RDR Express5800 ft series duplexes disks to secure data by using Rapid Disk Resync ...

Page 122: ... required to stop or restart applications depends on the application type Active Upgrade does not shorten time to stop or restart applications Test the latest software updates in your environment before making the updates permanent After your applications are restarted on the upgraded software you can verify the success of your software updates If you want to keep the changes there is no additiona...

Page 123: ...o Include Selecting Application Services to Control Selecting Event Log Files to Back Up Configuring Custom Actions Programming Notes for Custom Actions Providing a Description for a Configuration File 3 Performing Active Upgrade process Performing a Readiness Check Splitting the System Verifying the Upgrade Side Before Merging the System Merging the System Verifying the Upgrade Side Before Commit...

Page 124: ...o run your applications and an Upgrade Side on which you can run software installation packages If there are any problems during upgrade you can abort the upgrade to return the system to its original state Duplexed System Splitting the System System Data System Data Internal storage Production Side Live Network External storage No remote connection Mirroring canceled Console Duplexed system Upgrad...

Page 125: ...ng upgrade tasks on the Upgrade Side Run software updaters Restart the operating system if necessary Perform testing of the installed updates the Upgrade Side has no access to the user specified data disk external storage or network b Merging System When you are finished installing software on the Upgrade Side you disconnect the remote connection to the Upgrade Side and initiate the merge process ...

Page 126: ...eir partner disks which are up to date see the figure below Important Because the original version of your system disk is erased during the commit process you cannot abort an upgrade session after initiating the commit process Committing the Upgrade When the RDR disk resynchronization is finished all system resources are running in duplex mode and the Active Upgrade process is complete You do not ...

Page 127: ... incurred while the Active Upgrade Console initiates a system restart The Active Upgrade Console shuts down the Upgrade Side and restarts the system from the Production Side which automatically restarts your applications from the Production Side The period of downtime is only as long as it takes your system and applications to restart In either case the abort process uses RDR resynchronization to ...

Page 128: ...ing Remote Desktop Connection 4 Verify the prerequisites to use Remote KVM Console and configure if required Either one of remote desktop connection or remote KVM must be enabled so that the Production Side can communicate with Upgrade Side during upgrade Configuring Remote KVM Console 5 Prepare the IP address to allocate to the Upgrade Side s system Preparing an IP address to assign to the Upgrad...

Page 129: ...fore performing Active Upgrade When BackupExec is installed Upgrade Side must be restarted after Split is completed The CPU IO modules must be duplexed and running in duplex mode prior to starting the upgrade process Embedded LAN must be duplexed Embedded LANs must be duplexed between LAN ports of each CPU IO module and must have an active network link in each CPU IO module You do not need to dupl...

Page 130: ...ormance during the upgrade For example if load balancing is configured for LAN there might be a decrease in network performance when the system is split because the network adapters on the Upgrade Side lose access to the network b Storage requirements Mirror volume RAID 1 RAID 5 volume are not configured in dynamic disk All internal hard disks must be configured with Rapid Disk Resync RDR and must...

Page 131: ...tions during the upgrade process Application services If your application runs as a standard service that already accounts for interdependencies with other services and requires no special handling you can specify it on the Application Services page of the Active Upgrade Console during the configuration process On the Application Services page you can select each service you want to manage from th...

Page 132: ...Side 8 Installing the Active Upgrade Console Important Your login account must be in the Administrators group to install the Active Upgrade Console If you use Windows Firewall install the Active Upgrade when the Windows Firewall service is running If you install it when the service is not running the Windows Firewall exceptions will not be added properly To install the Active Upgrade Console do th...

Page 133: ...r the Active Upgrade Console in your Windows Firewall settings Important Install the Active Upgrade software while the Windows Firewall service is running If the Windows Firewall service is not running the installation process does not add an entry for the Active Upgrade Console to the list of Windows Firewall exceptions In this case uninstall Active Upgrade once and install it again while the Win...

Page 134: ...1 5 3 3 Preparing for the Active Upgrade Process Did you prepare the software upgrade packages you are going to run during the Active Upgrade process You need to copy the software upgrade package to the system before initiating split mode Do any of software upgrade packages require access to the network or data disks during the upgrade If so you cannot use them with Active Upgrade process How do y...

Page 135: ...5 Chapter 2 Installing Bundled Software Active Upgrade Process Worksheet Item Comment IP address for Active Upgrade Configuration files to use Disks to upgrade Disks that cannot be upgraded Software installation utilities to run Application services to start stop Custom actions to run Log files on Production Side to back up ...

Page 136: ...o one of the following Double click the Active Upgrade Console icon on your system s desktop On the Start menu click All Programs select the ftSys folder and click Active Upgrade Console b Exiting Active Upgrade If you need to exit the Active Upgrade Console click the close button in the upper right hand corner of the window Important If you are currently editing a configuration file save the file...

Page 137: ...Active Upgrade Console 1 Title bar 2 Navigation bar 3 Main window 4 Status bar a Title Bar The title bar displays the name of the current page of the Active Upgrade Console b Navigation Bar The navigation bar displays your current location in the Active Upgrade Console If you are creating or editing a configuration file the navigation bar also allows you to skip between configuration pages by clic...

Page 138: ...s generated on the Production Side while the system is in split mode are lost when you commit the upgrade Custom Actions Allows you to specify executables that the Active Upgrade Console can use to stop and start your applications Description Allows you to specify a title and comments for the current configuration file Upgrade Summary Displays a summary of the current upgrade configuration Active ...

Page 139: ... your system see the figure below The settings you have made can be saved in configuration file Main Window Configuring the Active Upgrade Process Main Window Activity Log When you perform a readiness test and begin the upgrade process the configuration settings in the main window are replaced with an activity log see the figure below that allows you to track the progress and success of the Active...

Page 140: ...e status bar shown below which is located at the bottom of the Active Upgrade Console window reports a quick summary of the status of the upgrade Status Bar 1 Configuration file name 2 Hardware State 3 Upgrade State 4 Operational State 5 Partner State Tips For more information about interpreting items in the status bar see Chapter 2 1 5 4 9 Viewing Active Upgrade Process Status ...

Page 141: ...e your system you can create a configuration file to preserve your settings so you can perform similar upgrades as often as necessary If applicable you can create multiple configuration files In addition you can call one or more existing configuration files from the configuration file you are currently editing so that the settings from the called files will also apply to the file you are editing T...

Page 142: ...guration file allows you to open an existing configuration file for use After you load a configuration file you can view the Upgrade Summary and if applicable proceed with the upgrade as configured but you cannot modify the configuration Important To modify a configuration file use the Edit Configuration File option The disk number might be changed in the ft server when CPU IO module is switched I...

Page 143: ...g file extension must be included Click Browse to specify the configuration file and click Open 3 In the Locate Configuration File dialog box click Load to open the configuration file When you select a configuration file the file opens on the Network Settings page d Performing an Upgrade with No Configuration File If the upgrade you want to perform does not require any special settings you can pro...

Page 144: ...file with a new file name or path name Continue to step 3 3 In the Save Configuration File dialog box specify a name for the new file When you save the file a Config extension is automatically appended to the file name 4 Select the directory in which to save the configuration file and save the file 2 System IP Configuration on the Upgrade Side Assign an IP address for Upgrade side of the system in...

Page 145: ...that contains the system or application software you want to upgrade Only disks marked as System will be available to the Upgrade Side while the system is split Mandatory system disks The Active Upgrade Console automatically marks some disks as system disks These mandatory system disks contain either boot files or paging files virtual memory files that are currently in use by the running operating...

Page 146: ...and the file from which you call the child configurations is the parent configuration a Potential uses for the nest files include You create separate configuration files each for upgrading a different application which you can enable or disable as necessary in your parent configuration You create a configuration file for an application that runs on several of your systems and call that file into a...

Page 147: ...on errors associated with the Upgrade Side losing access to data disks and the network while the system is split When the system is merged the console stops the service on the Production Side restores the previous Startup Type for the service on the Upgrade Side and starts the service on the Upgrade Side This ensures continuous availability of the service enables comprehensive testing on the Upgra...

Page 148: ...ks which contain the old version of your software with the newer Upgrade Side disks which contain your newly upgraded software Because the event log files on the Production Side are lost during this process you might want to preserve them for future reference These log files will contain the only record of log messages your live applications generated while the system was split The Log File Backup...

Page 149: ...mirrors are resynchronized If applicable you can write a program to save copies of important files before you commit an upgrade For example you can save a copy of an application specific log file that does not appear in the system Event Viewer For information about saving Event Viewer logs see Chapter 2 1 5 3 6 Selecting Event Log Files to Back Up By default the Custom Actions page supports execut...

Page 150: ... control type allows you to build your own verifications into the readiness check Advanced Executes the custom action during every step of the Active Upgrade process including interim steps such as PrepareSplit and PrepareMerge which occur prior to the Split and Merge operations This control type allows you to have more precise control over a custom action Your executable will run each time the Ac...

Page 151: ...specify you can click Next to proceed with the next configuration step 8 Programming Notes for Custom Actions The following topics describe some of the features available for programming and monitoring custom actions Starting and stopping applications 8 a Using Active Upgrade Environment Variables 8 b Generating Exit Values 8 c Viewing Standard Output and Error Stream 8 d Executing Visual Basic Sc...

Page 152: ...llowing string to the Arguments for the custom action on the Custom Actions page ACTIVE_UPGRADE_SIDE To pass multiple variables add a space between each variable as follows ACTIVE_UPGRADE_SIDE ACTIVE_UPGRADE_REQUEST c Generating Exit Values An exit value of 0 indicates that the executable exited normally Any other exit value indicates that there was an error which will prevent the Active Upgrade p...

Page 153: ...emRoot is an environment variable that automatically inserts your system root directory typically C WINDOWS Next to Arguments type the full path name and file name of the executable For instance C bin myvbscript vbs If applicable you can type additional arguments that are specific to your script file or options that are specific to the cscript session For example you might want to specify the T op...

Page 154: ...pgrade summary click Upgrade Summary in the navigation bar of the Active Upgrade Console The summary window displays information including Configuration file name title and description The IP address to add to the upgrading system Disks you selected for the upgrade Other configuration files called by the current file Application services to launch and exit Custom actions to run Event log files to ...

Page 155: ...stem is currently running in the duplex mode The disks you selected as the system disks are present and are mirrored with RDR The embedded LAN in your system are duplexed The IP address configured to the system of the Upgrade Side must be an unused one and this IP address is the same network address as the one duplexed LAN The application services you specified for control are currently running an...

Page 156: ...terpreting Active Upgrade status see Chapter 2 1 5 4 9 Viewing Active Upgrade Process Status Countermeasure When readiness check finishes successfully If the check is successful you can click Split to proceed with splitting the system See Chapter 2 1 5 4 2 Splitting the System When readiness check fails If one of the readiness tests fails you must resolve the problem then click Retry to run the re...

Page 157: ...lowing procedures 1 Select the Upgrade Side s PCI module on the ft server utility 2 Verify if Status of the Upgrade Side s PCI module is Terminate 3 Select Boot to start the Upgrade Side s PCI module 4 Select Retry on the Active Upgrade console to finish the interruption process When the system successfully enters split mode Active Upgrade Console continues to run on the Production Side of the sys...

Page 158: ...le Refer to Chapter 1 8 11 2 Verifying the Status of Application Services in Maintenance Guide c Managing Upgrade Tasks on the Upgrade Side While the system is in split mode you can perform any of the following upgrade tasks on the Upgrade Side Run software installers and updaters see Chapter 2 1 5 4 2 g Running Software Installers and Chapter 2 1 5 2 1 Software Upgrade Support for restrictions Re...

Page 159: ...by using Remote Desktop or Remote KVM you need to complete the Split operation appropriately and check no error is output on the activity log If Remote Desktop or Remote KVM is used during the Split operation the connection may fail If this occurs retry the connection after the Split Active Upgrade Console that appears on the Upgrade Side is just for monitoring the status such as Remote Activity L...

Page 160: ...ing indicating that the Web site is being blocked is displayed click Add In the Trusted Sites dialog box add the Web site to the Trusted Sites If a warning is displayed when adding to the trusted sites click Close or OK to close the warning 3 After logging in select Remote Device and select Remote KVM 4 When the login screen for the Upgrade Side system is displayed click the Ctrl Alt Del button on...

Page 161: ...ach connection see the related topics If you maximize the Remote Desktop connection window its title bar which displays the IP address of the Upgrade Side as well as minimize maximize and exit buttons might disappear from view Only the Upgrade Side desktop will be displayed as if it is your local desktop Tips The Remote Desktop title bar is a helpful reminder that you are using the Upgrade Side de...

Page 162: ...on for Custom Install and click Next The next page displays a list of the updates you downloaded and allows you to select which ones will be installed at this time 3 Select only the updates that you previously checked for compatibility with your Express5800 ft series system then click Install During the installation process the Automatic Updates dialog box minimizes to the system tray When the ins...

Page 163: ... use a virtual keyboard When using Remote Desktop If you are using Remote Desktop Connection the connection to the Upgrade Side is terminated and the Production Side desktop is displayed While the Upgrade Side is restarting you can view its status in the activity log and the status bar of the Active Upgrade Console When the console displays the message Partner OS Up you can click Remote Desktop to...

Page 164: ...ware while split If the hardware is reset while split the spilt may fail If this occurs select Abort button to interrupt the Active Upgrade then retry the Active Upgrade j Managing Your Applications on the Production Side While the system is split you can continue to access and use your applications on the Production Side Important You must avoid doing any of the following on the Production Side d...

Page 165: ...e satisfied You can merge the system to stop your applications on the Production Side and restart them on the Upgrade Side for final verification If there are any problems You can abort the upgrade to return the system to its original state Aborting the upgrade while the system is in split mode will not incur downtime because your applications are still running on the Production Side 4 Merging the...

Page 166: ...yboard and mouse as the system is merged Do not select Abort button to interrupt the Active Upgrade during the merge The disk may not be recognized from the OS When the disk isn t recognized from the OS go to Disc Management then execute Disk Rescan If the disk status becomes missing or offline right click the disk and select Disk Reactivation to verify the disk status becomes online If you select...

Page 167: ...atus of Application Services in Maintenance Guide Verify that you have access to your network external storage and data disks Verify that client systems can reach all of the services that you Express5800 ft series system provides Verify that the presence and the version number of each software package refer to Chapter 1 8 11 3 Verifying the Status of Installed Software in Maintenance Guide Verify ...

Page 168: ...aded system There is no additional downtime Important You cannot abort the upgrade process after you commit an upgrade because the original state of the system is lost overwritten as a result of completing the upgrade process Ensure that your system is working as expected before clicking Commit a How to commit the upgrade 1 Close all non essential applications 2 Verify that the upgrade state as re...

Page 169: ...ance Guide for information about resolving the problem On the Finish page upon successful completion of the Active Upgrade process you can Click Exit to close the Active Upgrade Console Click Save Log to save the activity log to a file Click Active Upgrade in the navigation bar to initiate another readiness test and upgrade with the same configuration Click Configuration in the navigation bar to c...

Page 170: ...ade Side and restarts the system from the Production Side which automatically restarts your applications from your Production side system disks Reestablishes the mirror of any internal RDR system disk by overwriting the upgraded partner disk with the original partner disk To abort an upgrade click the Abort button on the Active Upgrade page the Split System page or the Merge System page Important ...

Page 171: ...ration Activity Log The activity log is displayed in the main window of the Active Upgrade Console after you have initiated a readiness test or upgrade session Activity Log in Active Upgrade Console Remote Activity Log If you want to check the status of the upgrade process when you are logged on to the Upgrade Side of the system while in split mode you can also double click the Active Upgrade icon...

Page 172: ...ms are collapsed into a single line To display all of the associated items click on the expand button to the left of the item To collapse them again click on the collapse button to the left of the item Double click on any item in the activity log to open a detail window with more information about that item Activity Log Detail In the detail window you can click the Previous and Next buttons to rev...

Page 173: ...de the original copy of your software The Upgrade Side is available for upgrade tasks Upgrade State The Upgrade State reports the progress of upgrade process Status Upgrade State Upgrade State Description Idle The current upgrade session is idle The Active Upgrade process has just finished or it has not been initiated yet Prepare Split The Active Upgrade Console is preparing to split the system Sp...

Page 174: ...Production Side this field reports the status of the Upgrade Side of the system Status Partner State Partner State Description DC On The partner system operating system is shutdown but the system still has standby housekeeping power DC Off The partner system operating system is shutdown and standby power is off BIOS POST The partner system is performing a BIOS Power On Self Test POST Hung BIOS POS...

Page 175: ...ssUpdate Refer to the following website to install these packages http www nec com global prod express index html 1 7 Express Report Service Express Report Service HTTPS To avoid system failures or to maintain the server quickly Express Report Service Express Report Service HTTPS informs the support center of the failure information preventive maintenance information by E Mail or modem If you want...

Page 176: ... on to Windows and then insert EXPRESSBUILDER into the optical disk drive double click EXPRESSBUILDER autorun dispatcher_x64 exe 2 From the autorun menu select Set up Software and then Product Info Collection Utility Installation of this utility starts After this follow the instructions in the dialog boxes until installation is complete By default this utility is installed in the C ezclct folder T...

Page 177: ...C ESMPRO Manager Installation Guide in EXPRESSBUILDER 2 2 Express Report Service MG To avoid system failures or to maintain the server quickly Express Report Service MG informs the support center of the failure information or preventive maintenance information by E Mail or Modem To use this feature NEC ESMPRO Agent is required because Express Report Service usually works with it If NEC ESMPRO Agen...

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