C O N 4 0 2 0
Model Name: Rockhopper-46/62
C O N 4 0 2 0
Model Name: Rockhopper-46/62
How to use the Trouble-Shooting Lists (TRB)
How to use the Trouble-Shooting Lists (TRB)
1. How to look up trouble-shooting tables
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When a user has reported a fault, first select the applicable details from the trouble-shooting lists (TRB) and jump to the specified primary consultation (ENT).
• Faults are broadly classified as those which cause a message to appear in the printer LCD and those which do not.
• For troubles that cause a message to be displayed, select the message as it is.
• Troubles with no message display are classified into the 10 blocks shown below. First select the block then select the appropriate fault details from that block.
2. Definitions of groupings in the case of faults that produce no message display
When Message is Displayed
TRB1000
• Printer Status Messages, Data Errors, Command Errors
• CPU System Faults, Mechanical System Faults
When Message is Not Displayed
TRB2000 to TRB2001
• Trouble with Initialization:
Troubles that occur when unpacking immediately after delivery are grouped here.
Check this group for a similar trouble occurring other than immediately after delivery.
Troubles concerning the series of operations up to the enabling of printing are grouped here.
• Trouble with Printing:
This group concerns printing quality problems.
• Trouble with Media Feed:
This group concerns problems with the media path.
• Trouble with Media Cutting:
Cutter section problems are grouped here.
Printing precision problems are grouped here.
• Problem Involving Noise:
Troubles that produce abnormal noise from the driving section.
• Online/Function Problems:
Online printing function problems.
Troubles involving driver software, consumable items, peripheral devices are grouped here.
• Other:
Troubles concerning the series of operations up to the enabling of printing are grouped here.
